MERCEDES-BENZ C-CLASS COUPE 2021 Owners Manual

#
Select Continue inthe multimedia sy stem.
Connecting using a security key#
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
SSID MB Hotspot XXXXX .#
Enter the security key which is shown in the
media display on the device tobe connec ted. #
Confirm the entry.
Connecting using NFC #
Select Establish a connection via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle (/ page 308). #
Select Done.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key: #
Select Set up hotspot . #
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. Managing COMAND
Touch devices Re
quirements:
R The COMAND Touch app is ins talled on the
ex tern al device (e.g. tablet or smartphone).
R Wi-Fi is acti vated (/ page 266) and the mul‐
timedia sy stem is confi gured as a Wi-Fi hot‐
spot (/ page 267).
Multimedia sy stem:
4 System 5
COMAND Touch
Connecting and authorising a new device #
Select Authorise a new device. #
Select Connect new device. #
Ente rth e security key in theex tern al device.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised.
Au thorising a connected device #
Select Authorise a new device.
The devices already connec ted are displa yed. #
Select Continue using connected devices.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised. 268
Multimedia sy stem

De-authorising
the device #
Select an authorised device from the list.
A prom ptwill appear asking whe ther you
wo uld like tode-authorise the selected
device. #
Select Yes.
The device is de-authorised. Ac
tivating/deactivating child saf ety lock Multimedia sy
stem:
4 System 5
Parental control
Locking or unlocking an extern al device #
Select an extern al device. #
Select Lock.
The device connec ted via theCO MAND
To uch app is loc kedO or unloc kedª. Sy
stem language Note
s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation announcements. The selected language af
fects
th ech aracters available for entr y.The navigation
announcements are not available in all lan‐
guages. If a language is not available, the naviga‐
tion announcements will be in Engl ish.
Setting the sy stem language
Multimedia sy stem:
4 System 5
Language #
Set the language.
% Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select 

Importing/exporting data
* NO
TELoss of da tadue topremature
re mo val #
Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data. Re
quirements:
R The vehicle is stationar y.
R The ignition is switched on or theve hicle has
been star ted.
R The SD card is inser ted (/ page 336) or the
USB device is connecte d (/page 338).
Multimedia sy stem:
4 System 5
System backup #
Select Import data orExport data.
Importing #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta originates from ano
ther vehicle, this is recog‐
nised du ring da tareading.
The multimedia sy stem is restar ted once the
data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
The data is expor ted. The data export may
ta ke several minutes. Ac
tivating/deactivating PIN pr otection Re
quirements:
To unlo ckthe PIN:
R There is an Internet connection.
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com. R
The Personalisation service is active
(/ page 271).
Multimedia sy stem:
4 System 5
PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Change settings .
Confirm wi th the PIN. #
Select Protect data export.
Ac tivate Oor deacti vate ª the function. 270
Multimedia sy stem

Un
blocking the PIN
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a
single-use password sent to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
% The availability of this function is country
dependent and may not be available in your
count ry.
Alternati vely, you can ha vePIN pr otection
re set at a Mercedes-Benz service centre. User profile
Setting a user profile
Multimedia sy
stem:
4 System 5
g Personalisation
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use. #
Select Display profile list after start . #
Activate Oor deacti vate ª the function.
Selecting a user profile #
Select Guestor individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronisation
Each time the ignition is switched off or on, the
individual user profiles are synchronised on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are availa‐
ble. #
Select Automatic synchronisation. #
Activate Oor deacti vate ª the function.
% For more information about importing/
ex porting user profiles (/ page272).
Crea ting a user profile
Multimedia sy stem:
4 System 5
g Personalisation
5 Create profile #
Ente r a name. #
Select a.
The following information is sa ved in the user
profile, forex ample:
R System settings
R Settings in theTV tuner's channel list
R Navigation and traf fic information
The settings di ffer depending on theve hicle
equipment. Multimedia sy
stem 271

Importing/exporting a user profile
Re
quirements:
R There is an Internet connection
(/ page 330).
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com.
R The Personalisation service is active.
R The function is available in your count ry.
Multimedia sy stem:
4 System 5
g Personalisation
5 Manual export/import
Importing a user profile #
Select Import profiles from the server.
The The profile import overwrites the exist-
ing profiles. Do you want to continue? mes‐
sage appears. #
Select Yes.
User profiles are impor ted.
Exporting a user profile #
Select Export profiles to the server.
User profiles are expor ted. %
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw ays
collectively impor ted or expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
Setting user profile options
Multimedia sy stem:
4 System 5
g Personalisation #
Highlight a profile. #
Select ¥options.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdates Information on software updates
The multimedia sy
stem displa ysa cor responding
message when a software update isavailable.
The availability of this function is dependent on
th e count ry.
Depending on the source, you can per form
va rious upda tes: Source of
the
update Up
date type
Up dates via mobile
phone Na
vigation map, sys‐
te m updates, Digital
Owner's Manual
Up dates via an exter‐
nal storage medium,
e.g. a USB flash drive Na
vigation maps %
Software updates via mobile phone requ ire
an active Internet connection forth eve hicle.
This is not available in all countries. For fur‐
th er information on connecting tothe Inter‐
net, see (/ page 329). 272
Multimedia sy stem

Ad
vantages of software updates
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order tocons tantly impr ovethequ ality of our
services you will recei vefuture software updates
fo ryo ur multimedia sy stem, the Mercedes me
connect services and your vehicle's communica‐
tion module. These will be sent to you via the
mobile phone connection in your vehicle and, as
an option, ins talled automaticall y.Yo u can moni‐
to rth est atus of your software updates on the
Mercedes me Portal and find information about
po tential inno vations.
Yo ur advantages at a glance:
R Con veniently recei vesoftware update s via
th e mobile phone network
R Impr ovesth equ ality and availability of
Mercedes me connect services
R Keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at https://me.secure.mercedes-
benz.com Car
rying out software updates
Requ irements:
R There is an Internet connection
(/ page 329).
R For automatic so ftwa reupdates: your
ve hicle has a permanently ins talled commu‐
nication module.
Multimedia sy stem:
4 System 5
Software update
Au tomatic so ftwa reupdates #
Activate Automatic online updates O.
The software upda tes will be downloaded
and ins talled automaticall y.
The cur rent status of the software update is
displa yed.
Manual software updates #
Switch off Automatic online updates ª. #
Select a software update from the list and
st art the update. Ac
tivating a so ftwa reupdate #
Restart the sy stem.
Fu nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, otherwise the
security of your multimedia sy stem cann otbe
ensured.
% If automatic online updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page273).
As soon as a sy stem update is available for
download, a cor responding message appears on
th e media displa y.
Yo u ha vethefo llowing selection options:
R Download
The sy stem update will be downloaded in the
bac kground.
R Details
Info rm ation about the pending sy stem
update is displa yed.
R Later Multimedia sy
stem 273

The sy
stem update can be downloaded man‐
ually at a later time (/ page273).
Yo u will be informed when the download is com‐
ple teand the sy stem update is ready for ins talla‐
tion.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched on.
R The engine is not running.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the sy stem update is
ins talled. The multimedia sy stem cann otbe
operated during the ins tallation and vehicle func‐
tions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the multimedia sy stem displa y.Con‐ sult a
qualified specialist workshop toresol ve
th e problem. Re
set function &
WARNING Risk of accidents due tofail‐
ure of multimedia display functions
While the multimedia sy stem is being reset,
its functions such as there ve rsing camera
are not available. #
Only re setthe multimedia sy stem when
th eve hicle is stationar y. Multimedia sy
stem:
4 System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% Ifyo u ha veforg ottenyo ur PIN, a Mercedes-
Benz service centre can deactivate the PIN
pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. 274
Multimedia sy stem

Fi
t & Healthy ENE
RGIZING COMFORT Overview of
the ENERGIZING COMFORT pro‐
gr amme
Programme overview
R Refresh: Can make targeted changes tothe
interior climate torefresh vehicle occupants.
Cooling air flow and ionisation purify the air.
The vehicle interior is illuminated with cool
colours and the seat is ventilated.
R Warmth: Can inc rease the comfort le vel of
th eve hicle occupants. The vehicle's panel,
seat and steering wheel heating pr ovide cosy
wa rmth. The air is pu rified using ionisation
and a pleasant fragrance is released. The
ve hicle interior is illuminated with warm light‐
ing.
R Vitality: Can coun tera ct diminishing atten‐
tiveness in mono tonous driving situations.
Fa st-paced music and a vitalising massa ge
pr ov ide invigorating stimulation forth eve hi‐
cle occupants. The air is purified using ioni‐
sation and a pleasant fragrance is released. The
vehicle interior is illuminated with a stim‐
ulating hue and the seat is ventilated.
R Pleasure: Can promo tea positive mood in
th eve hicle occupants as well as men tal and
ph ysical rege neration. Moderately fast music
is pla yed and a massage programme is acti‐
va ted. The air is purified using ionisation and
a pleasant fragrance is released. The vehicle
interior is illuminated with amicable lighting.
R Well being: Can aidthe ph ysical and men tal
re laxation of vehicle occupants. A back mas‐
sage combined with local warmthprov ide
re laxation. The air is purified using ionisation
and a pleasant fragrance is released. The
audio pla yer pla ysselections of calming
music and theve hicle interior is illuminated
with pleasant lighting.
R Training: Can counteract the onset of mus‐
cle tension, limbs falling asleep or stre ss with
ta rgeted relaxation or stimulation exercises.
The exercises are demon stra ted in short vid‐
eos. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle
interior is illuminated with lighting appropri‐
ate totheexe rcise. %
Please no tethat theav ailable prog rammes
and the associated functions depend on your
ve hicle equipment. Depending on your
equipment, fewe r functions may be availa‐
ble.
St arting the ENERGIZING Comfort pro‐
gr amme
Re quirements:
R The ignition is switched on.
% ENE RGIZING Comfort is available appr ox‐
imately five minutes af terst arting the multi‐
media sy stem.
Multimedia sy stem:
4 Vehicle 5
ENERGIZING Comfort
Selecting a seat #
Select Seat selection. #
Select the desired seat or All seatsO.
St arting a prog ramme #
Select Refresh, Warmth,Vitality, JoyorWell-
being . Multimedia sy
stem 275

The selected programme will
runfo rten
minutes.
Confi guring a prog ramme #
Call up fu rther options Üforth e desired
programme. #
Switch the functions included in the pro‐
gramme on Oor off ª.
St arting training #
Select Training. #
Select Muscle relaxation, Muscle stimulation
or Balance.
The selected training video starts and is dis‐
pla yed in the media displa y.#
Select Full-screen video.
The training video is displ ayed in full screen.
% For more information on pausing or skipping
th ro ugh videos, see (/ page 339).
If, during an active prog ramme, a function
re qu irement is no longer met, a cor responding
message appears . The activeprog ramme is can‐
celled. Na
vigation Switching navigation on
Multimedia sy
stem:
4 Navigation #
Alternatively: press theß button.
The map appears and sho wscurrent vehicle
position 1. %
If a climate contro l setting ischanged, a cli‐
mate bar appears brief ly. Showing/hiding
the navigation menu Re
quirements:
R The map displa ys the cur rent vehicle posi‐
tion. 276
Multimedia sy stem

Multimedia sy
stem:
4 Navigation #
Tosho w:swipe left on theto uchpad or the
To uch Control.
or #
Slide the controller tothe left. #
Tohide: swipe right on theto uchpad or the
To uch Control. or #
Slide the controller totheright.
% Toshow or hide lo wer menu le vels, swipe or
slide tothe left or right as many times as
necessar y. Destination ent
ry Entering a POI or address
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad and traf
fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Re quirements:
R For the online sear ch:Me rcedes me con‐
nect is available.
R You ha vea user account forth e Mercedes
me Portal.
R The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at: https://
www.mercedes.me
Multimedia sy stem:
4 Navigation #
Show the navigation menu. #
Select ªEnter destination . Multimedia sy
stem 277