MERCEDES-BENZ C-CLASS COUPE 2021 Owners Manual

The
road and traf fic ru les and regulations alw ays
ha ve priority over multimedia sy stem driving
instructions.
The following driving instructions can be used:
R Navigation announcements
R Route guidance displ ays
R Lane recommendations
If yo u do not follow the driving instructions or if
yo u lea vethe calculated route, a new route is
calculated automaticall y.
Driving instructions may di ffer from the actual
ro ad and traf fic conditions if:
R The route is diver ted
R The direction of a one-w aystre et has been
ch anged
Fo rth is reason, you must alw ays obser veroad
and traf fic ru les and regulations during your
journey as well as the pr evailing traf fic condi‐
tions.
The route may dif fer from the ideal route due to
th efo llowing:
R Roadwor ks R
Incomple tedigital map data
Note s on GPS reception
The cor rect function of the navigation sy stem
depends amongst other things on GPS recep‐
tion. In cer tain situations GPS reception can be
impaired, defective or even not possible, e.g. in
tunnels or in multi-s torey car par ks.
Changing direction overview There are
thre e phases when changing direction:
R Preparation phase
Ifth ere is enough time between thech anges
of direction, the multimedia sy stem prepares
yo ufo rth e upcoming change of direction. A
navigation announcement is issued, e.g.
"Prepare toturn right".
The map appears in full-screen mode.
R Announcement phase
The multimedia sy stem announces the
upcoming change of direction, e.g. by
announcing "Turn right in 100 m".
The display is split into two parts. The map is
displa yed on the lef t;on theright, there is a
de tailed image of the junction or a 3D image
of the upcoming change of direction.
R Chan ge-of-direction phase
The multimedia sy stem announces the immi‐
nent change of direction, e.g. byannouncing
"N ow turn right".
The display is split into two parts.
The vehicle has successfully changed direc‐
tion when the light-coloured bar on theright 288
Multimedia sy stem

drops down
to0 m and the cur rent vehicle
position symbol has reached the highlighted
ch ange-of-direction point.
When thech ange of direction is comple te,
th e map appears in full-screen mode.
% Changes of direction are also shown in the
Instrument Displa y.
Lane recommendations overview
This display appears for multi-lane roads.
If th e digital map conta insthere leva nt da ta,the
multimedia sy stem can display lane recommen‐
dations forth e next two changes of direction. 1
Recommended lane
2 Possible lane
3 Lanes not recommended
The following lanes are displa yed:
R Recommended lane 1
In this lane, you will be able tocompl ete bo th
th e next change of direction and the one
af te rth at. R
Possible lane 2
In this lane, you will on lybe able tocompl ete
th e next change of direction.
R Lane not recommended 3
In this lane, you will not be able tocompl ete
th e next change of direction without chang‐
ing lane.
During thech ange of direction, new lanes may
be added.
% Lane recommendations can also be dis‐
pl ay ed in the Instrument Display and in the
Head-up Displa y.
Overview of destination reached
Once the destination is reached, you will see the
Í chequered flag. Route guidance is finished.
When an intermedia tedestination has been
re ached, you will see the intermediate destina‐
tion flag with the number of your Î inter‐
mediate destination. Af terth is, route guidance is
continued. Multimedia sy
stem 289

Switching navigation announcements on/off
Re quirements:
R route guidance is active. #
Toswitch off: pressthevo lume control on
th e multifunction steering wheel during a
navigation announcement (/ page 260).
or #
Press thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 260).
The Spoken driving recommendations have
been deactivated. messageappears.
or #
Show the navigation menu (/ page276). #
Select !Driving recommendation .
The symbol changes to# . #
Toactivate: select#Driving recommen-
dation .
The cur rent navigation announcement is
pl ay ed. %
Inthefo llowing situations, navigation
announcements are switched on automati‐
cally:
R A new route guidance is star ted.
R The route is recalculated.
% You can add and call up this function as a
fa vo urite under Spoken driving recommenda-
tions on/off.
Swit ching navigation announcements on/off
during a phone call #
Select System. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Swit chDriving recommendations during
phone call onO or off ª.
Ad justing the volume of navigation
announcements
Re quirements:
R Route guidance is active. #
On the multifunction steering wheel or
on the multimedia sy stem: turn thevo lume
control on the multifunction steering wheel
during a navigation announcement.
or #
Turn thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 261).
% Inthefo llowing situations, thevo lume is
ra ised tothe maximum volume or lo weredto
th e minimum volume:
R A new route guidance is star ted.
R The route is recalculated.
% The minimum volume can be individually set
at a Mercedes-Benz Service Cent re. #
Via sy stem settings: selectSystem. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Select Driving recommendation volume. #
Set thevo lume. 290
Multimedia sy stem

#
Toswitch audio fadeout on/o ffduring
navigation announcements: selectSystem . #
Select õAudio. #
Select Navigation and traffic announce-
ments . #
Switch Audio fadeout during driving recom-
mendation onO or off ª.
Re peating navigation announcements
Re quirements:
R Aro ute has already been created.
R Route guidance is active.
Multimedia sy stem:
4 Navigation #
Select !Driving recommendation .#
Select #Driving recommendation .
The cur rent navigation announcement is
re peated.
% You can add and call up this function as a
fa vo urite under Repeat spoken driving rec-
ommendation . Cancelling
route guidance
Re quirements:
R Aro ute has already been created.
R Route guidance is active.
Multimedia sy stem:
4 Navigation #
Select %Cancel route guidance .
Overview of route guidance toan off-road
destination
An off-road destination is within the digital map.
The map conta ins noroads that lead tothe des‐
tination.
Yo u can en terge o-coordinates or a thre ewo rd
address for off-road destinations on the map.
Ro ute guidance guides youfo r as long as possi‐
ble with navigation announcements and displa ys
on roads that are kn ownto the multimedia sys‐
te m.
Shortly before youre ach the last know n position
on the map, you will hear the "Please follow the
direction ar row" announcement. The displ aysho
wsa direction ar rowand the linear dis tance
to the destination.
Overview of route guidance from an off-road
location toa destination
Off-road position: the cur rent vehicle position is
located within the digital map on roads that are
not available.
When route guidance begins thefo llowing dis‐
pla ysappear:
R The Road not mapped message is shown.
R A direction ar row showing the linear direc‐
tion tothe POI.
When theve hicle is back on a road kn ownto the
multimedia sy stem, route guidance continues as
no rm al.
Overview of off- road status during route
guidance
Due toroadwor ks,fo rex ample, there may be dif‐
fe re nces between the data on the digital map
and the actual course of thero ad. In such cases,
th e multimedia sy stem will temp orarily be
unable tolocate theve hicle's cur rent position on
th e digital map. The vehicle is off-road. Multimedia sy
stem 291

If
th eve hicle is displa yed as being offroad, the
fo llowing displa ysappear:
R The Road not mapped message
R A direction ar row showing the linear direc‐
tion tothe POI
When theve hicle is back on a road kn ownto the
multimedia sy stem, route guidance continues as
no rm al. Destination
Saving
the cur rent vehicle position
Multimedia sy stem:
4 Navigation #
Ifth e map is displa yed in full screen mode,
press the cent ral control element.
The map menu appears. #
Select 1onthe map menu (/ page 296).
The cur rent vehicle position is sa vedto the
"Pr evious destinations" memo ry.St
oring a map position
Multimedia sy stem:
4 Navigation
The map is in full-screen mode. #
Press theTo uch Control, the controller or the
to uchpad. #
Select "mo vemap" in map menu 2
(/ page 296). #
Select a position on the map.
If multiple entri es areavailable for a map
position, a list appears. #
Highlight an entr y. #
Select ¥Store in "Previous destina-
tions" .
The map position is sa vedto the "Pr evious
destinations" memo ry.
Managing the pr evious destinations
Multimedia sy stem:
4 Navigation
5 ¬ Previous and other destinations
5 Previous destinations #
Highlight one of the pr evious destinations. #
Tosave as a favo urite: select ¥Save
as global favourite .
The favo urites are displ ayed. #
Movethefa vo urite tothe desired position.
If a favo urite has already been added at this
position, it will be overwritten. #
Tosave as "Home" address: select¥
Save as "Home" address . #
Tosave as "Work" address: select¥
Save as "Work" address . #
Todel ete a single or all destinations:
select ¥Delete orDelete all.
A prom ptappears. #
Select Yes. #
Todispl aydestination information: select
¥ Details.
Using extern al destinations
External destinations can be recei ved from the
fo llowing sources:
R Mercedes-Benz Apps
R door-to-door navigation 292
Multimedia sy stem

%
Recei ved destinations are sa ved in the pr evi‐
ous destinations.
A prom ptappears on the media displa y. #
A destination has been received without
picture information: selectYes. #
Ifro ute guidance is not active, select Start
route guidance .
The route tothe destination is calculated.
The map sho ws thero ute. Route guidance
th en begins.
or #
Ifro ute guidance is active, select Start new
route guidance orSet as next intermediate
destination .
Start new route guidance: there cei ved desti‐
nation address is set as a new destination.
The pr evious destinations and intermediate
destinations are dele ted. Ro ute guidance to
th e new destination begins.
Set as next intermediate destination :the
re cei ved destination address is set as the
next intermedia tedestination. Route guid‐
ance begins. #
A destination has been received with pic‐
tu re information: selectStart route guid-
ance .
Ro ute guidance starts. Ro
ute guidance with cur rent traf fic re ports Tr
af fic information overview
The services are not available in everycountr y.
Tr af fic re ports can be recei ved with thefo llowing
services:
R Live Traf fic Information
R FM RDS-TMC
It is not possible touse bo thservices simultane‐
ously.
Live Traf fic Information or FM RDS-TMC is dis‐
pl ay ed with a symbol.
% Hazard warnings can be recei ved using the
Car-to-X service.
There may be dif fere nces between the traf fic
re ports recei ved and the actual road and traf fic
conditions. Impor
tant information on Live Traf fic Informa‐
tion:
R Current tra ffic reports are recei ved via the
Internet connection or via data roaming (for
selec ted count ries).
R The traf fic situation is upda ted at short, regu‐
lar inter vals.
R In selec ted count ries, the subscription
service is available free of charge for a period
of thre eye ars from the manufacturing date.
The subscription information sho wsthest a‐
tus (/ page 294).
Re gis tering Live Traf fic Information:
R The service has been regis tere d with
Mercedes me (/ page 294).
R Registration is car ried out at a Mercedes-
Benz service cent re.
Information on theve hicle's position is regular ly
sent toMercedes-Benz AG. The da tais immedi‐
ately rende red anonymous byMercedes-Benz AG
and forw arded tothe tra ffic data pr ovider. Using
th is data, traf fic re ports releva nt totheve hicle's
position are sent totheve hicle. The vehicle acts Multimedia sy
stem 293

as a sensor
forth eflow of traf fic and helps to
impr oveth equ ality of the traf fic re ports.
If yo u do not wish totransmit your vehicle posi‐
tion, you can ha vethis service deactivated at a
Mercedes-Benz service centre.
Useful information on FM RDS -TMC:
R A FM RDS-TMC radio station broadcasts traf‐
fi c re ports alongside thera dio prog ramme.
R FM RDS-TMC is not available in all countries.
Displ aying subscription information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information.
R Forre gistration at Mercedes me and the
ex tension of the subscription: you ha ve a
user account in the Mercedes me por tal.
Multimedia sy stem:
4 Navigation 5
Z Options
The subscription expiry date is automatically dis‐
pla yed:
R one month before theex piry date. R
one week before theex piry date.
R ontheex piry date. #
Todispl aymanuall y:select Live Traffic Sub-
scription Info.
Depending on thest atus, one of thefo llowing
messages appears:
R the period of validity forth e subscription
is displa yed.
R the subscription has expired.
Re gis tering on Mercedes me
Live Traf fic Information must be regis tere d. Re g‐
istration is car ried out at a Mercedes-Benz
service cent re. #
Create a user account at Mercedes me at:
https://www.mercedes.me. A valid email
address is requ ired forth is. #
Regis terth eve hicle using theve hicle identifi‐
cation number (VIN). #
Have theve hicle linked tothe Mercedes me
user account at a Mercedes-Benz service
cent re. The vehicle registration documents and a
form of identification are requ ired for
th is. #
Accept thege neral and specific term s of use.
Extending a subscription #
Call up the Mercedes me user account. #
Switch tothe Mercedes me connect Online
St ore via the linked vehicle. #
Extend the Live Traf fic Information service. #
Select there ne wa l period. #
Addth e product tothe shopping bask et. #
Accept thege neral and specific term s of use.
Live Traf fic Information remains activated for
th e selected extension pe riod. Activation
begins on the date of extension.
Displ aying the traf fic map
Re quirements:
R For Live Traf fic Information: theve hicle is
equipped with a communication module fea‐
turing an activated, integrated SIM card.
R When theve hicle is star ted, the communica‐
tion module automatically es tablishes an 294
Multimedia sy stem

Internet connection.
Traf fic information is
made available shortly af terw ards.
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map menu #
Alternatively: if the map is displa yed in full
screen mode, press theTo uch Control, the
controller or theto uchpad.
The map menu appears. #
Activate Oº.
The traf fic map sho ws thefo llowing information,
fo rex ample:
R traf fic incidents, forex ample:
- roadwor ks
- road bloc ks
- warning messages
The symbols for traf fic incidents are dis‐
pl ay ed in colour (on thero ute) or grey (off
th ero ute).
R traf fic flow information:
- traf fic jam (red line) -
slow-moving traf fic (orange line)
- heavy traf fic (yellow line)
- free-flowing traf fic (green line)
R displ ayfor traf fic del ays on thero ute lasting
at least one minute
R warning message symbols:
- symbol d
- additional road saf ety no tes when
approaching a traf fic incident, e.g. the
end of a traf fic jam
If th eve hicle approaches a danger area
on thero ute, a warning message is dis‐
pla yed on the map. A warning message
may also be issued (/ page 296).
Displaying traf fic incidents
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map content #
Activate Traffic incidents O.
Ro adwor ks,ro ad bloc ks, local area reports
(e.g. fog) and warning messages are dis‐
pla yed. Ac
tivating free flow and traffic display #
Activate Free-flowing traffic andTraffic
delays O.
% The traf fic del ayis displa yedfo rth e cur rent
ro ute. Traf fic del ays lasting one minute or
longer are take n into conside ration.
Displ aying details #
Displaying the tra ffic map (/ page 294). #
Movethe map (/ page 297). #
When a tra ffic report symbol is under the
crosshair, press on the cent ral control ele‐
ment.
The traf fic re port de tails are displa yed.
or #
Press on the cent ral control element. #
Select Information on traffic reports .
The map sho ws the traf fic re port symbols in
th e vicinit y.
Tr af fic re port information is displa yed in the
st atus line:
R Traf fic re port symbol Multimedia sy
stem 295

R
Reason forth e tra ffic report, e.g. tra ffic
con gestion
R Warning message (highligh ted in red) #
Toselect a traf fic re port symbol: select
Next orPrevious. #
Press on the cent ral control element.
The traf fic re port de tails are displa yed.
Issuing hazard warnings
Multimedia sy stem:
4 Navigation 5
Z Options
5 Announcements #
Activate OAnnounce traffic warnings .
Wa rning messages are issued and tailbac ks
which pose a risk are announced. Map and compass
Map and compass
overview 1
Savesth e cur rent vehicle position
2 Movesth e map
3 Selects the map orientation and map view
4 Selects the function depending on the equip‐
ment:
• Sends a hazard warning via Car-to-X. • Filters
the display of POIs in the vicinity
according toPOI category
5 Switches the display of personal POI sym‐
bols on the map on or off
6 Switches one of thefo llowing displa yson or
off depending on the equipment:
• We ather information
• Satellite map
• Traf fic incidents
7 Switches the tra ffic map display on or off
The map and satellite images are shown in globe
projection. This allo wsfor a realistic map display
in all map scales. The map uses ele vation model‐
ling.
Depending on the map data, impor tant buildings
in ma nycities are depicted realistically on the
map in small map scales (e.g. 20 m, 50 m).
Other buildings are shown as models.
% You can set the unit of measurement of the
map scale (/ page 269).
If av ailable, online information is displa yed, e.g.
multi- stor ey car pa rkoccupancy. 296
Multimedia sy stem

%
Requirements:
R Mercedes me connect is available.
R You ha vea user account forthe
Mercedes me Portal.
R The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at:
https://www.mercedes.me
% The online information is not available in all
countries.
If Display in COMAND is activated inTraf fic Sign
Assi st (/ page 202), speed limits and overtak‐
ing restrictions are displ ayed on the map.
% Company logos displa yed on the map are
trademar ksofthere spective companies and
used solely forth e purpose of indicating the
locations of these companies. The use of
such logos on the map does not indicate
appr oval of, suppo rtof or advertising by
th ese companies forth e navigation sy stem
itself. Setting
the map scale
Re quirements:
R The map is shown.
Multimedia sy stem:
4 Navigation #
Tozoom in: swipe down on theTo uch Con‐
trol.
or #
Turn the controller anti-clockwise.
or #
Movetwo fingers apart on theto uchpad. #
Tozoom out: swipe up on theTo uch Control.
or #
Turn the controller clockwise.
or #
Movetwo fingers toge ther on theto uchpad. Moving
the map
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map menu #
Alternatively, if the map is displa yed in full
screen mode, press the cent ral control ele‐
ment.
The map menu appears. #
Select "Mo vemap" in map menu 2
(/ page 296). #
Swipe in any direction on theTo uch Control
or touchpad.
or #
Slide the controller in any direction.
The map mo ves in the cor responding direc‐
tion under the crosshair. The fur ther you
mo veyour finger away from thest arting posi‐
tion on theto uchpad, thefast erthe map
mo ves. Multimedia sy
stem 297