MERCEDES-BENZ C-CLASS ESTATE 2014 Service Manual

Centre console, lower section
i
Vehicles with DIRECT SELECT lever Function Page
:
Stowage compartment 370
Ashtray 383
Cigarette lighter 384
Power socket 385
Cup holders 381
;
Adjusts/mutes the volume
(see the separate operating
instructions) =
Switches audio/COMAND
Online on/off (see the sep-
arate operating instruc-
tions)
?
è
ECO start/stop func-
tion 190 Function Page
A
Touchpad (see the separate
operating instructions) B
Stowage compartment 370
C
É
Sets the vehicle level 238
D
AGILITY SELECT switch 201
E
Back button (see the sepa-
rate operating instructions)
F
Audio 20/COMAND con-
troller (see the separate
operating instructions)
G
g
Switches to the
favourites button (see the
separate operating instruc-
tions) i
Information on the ECO start/stop func-
tion for hybrid vehicles can be found in the "Hybrid drive" section (Y page 282).38
Centre consoleAt a glance

Overhead control panel
Function Page
:
p
Switches the left-
hand reading lamp on/off 140
;
|
Switches the auto-
matic interior lighting con-
trol on/off 141
=
G
SOS button
(Mercedes-Benz emer-
gency call system) 388
?
c
Switches the front
interior lighting on/off 141
A
u
Switches the rear
interior lighting on/off 141
B
p
Switches the right-
hand reading lamp on/off 140 Function Page
C
ï
MB Info call button
(Mercedes-Benz Contact) 389
D
Spectacles compartment 371
E
3
Opens/closes the
panorama sliding sunroof 112
Opens/closes the roller
sunblinds
113
F
Rear-view mirror 127
G
F
Breakdown assis-
tance call button
(Mercedes-Benz Contact) 389Overhead control panel
39At a glance

Door control panel
Function Page
:
r
45=
Stores settings for the seat, exterior mirrors and steer-
ing wheel 130
;
Adjusts the seats electri-
cally
121
=
c
Seat heating 123
?
s
Seat ventilation 124
A
Opens the door 97
B
%&Unlocks/locks
the vehicle 97
C
W
Opens/closes the
rear left side window 106
D
W
Opens/closes the left
side window 106 Function Page
E
7Zª\
Adjusts and folds the exte-
rior mirrors in/out electri-
cally
128
F
W
Opens/closes the
right side window 106
G
W
Opens/closes the
rear right side window 106
H
n
Override feature for
the controls in the rear
compartment 75
I
p
Opens/closes the
tailgate 10540
Door control panelAt a glance

Useful information
..............................42
Hybrid vehicles ................................... 42
Panic alarm .......................................... 44
Occupant safety .................................. 44
Children in the vehicle ........................63
Pets in the vehicle .............................. 75
Driving safety systems .......................75
Protection against theft .....................86 41Safety

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Hybrid vehicles
General notes
Hybrid technology combines a fuel-efficient
internal combustion engine with a powerful
electric motor. Important safety notes
Danger of electric shock G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. When towing a vehicle after an accident, be
sure to observe the following sections:
R Transporting the vehicle (Y page 427)
R Towing the vehicle with the rear axle raised
(Y page 426)
R Towing the vehicle with both axles on the
ground (Y page 427)
Read the safety instructions on towing and
tow-starting (Y page 424). All components of the hybrid system are
marked with yellow warning stickers that
warn you of the danger of high voltage. The
cables of the vehicle's high-voltage electrical
system are orange in colour.
The ignition must be switched off when car-
rying out general tasks, such as changing
bulbs or checking the coolant level.
Automatic deactivation of the hybrid
system G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal. 42
Hybrid vehiclesSafety

Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock.
If components of the restraint system are
activated during an accident, the hybrid sys-
tem is automatically deactivated.
The hybrid system is not activated when the
vehicle is started if:
R a short circuit is detected in the hybrid sys-
tem.
R a hybrid system electrical connection is
disconnected.
This ensures that you do not come into con-
tact with high voltage.
Manual deactivation of the hybrid sys-
tem The hybrid system can be deactivated man-
ually using the high voltage switch-off device.
! To prevent damage to the hybrid system
please observe the following instructions:
R only deactivate the hybrid system man-
ually in the following situations.
R work on the hybrid system may only be
carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
R if the 6 restraint system warning lamp
in the instrument cluster lights up after an
accident.
R if the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated.
R if the vehicle is badly damaged and has to
be towed or transported.
X If possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N.
X Release the electric parking brake.
X Roll the vehicle to a safe place and park it
safely. Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. There is therefore a risk of being
locked out if the vehicle is being pushed or
tested on a dynamometer.
X Switch the ignition off.
X Shift the automatic transmission to park
position P.
Apply the electric parking brake
(Y page 213).
Secure the vehicle to prevent it from rolling
away (Y page 443).
X To use the high-voltage switch-off
device: open the bonnet. X
Press release clip :in the direction of the
arrow and pull it out.
X Pull high voltage switch-off device ;apart
until it engages in the stop position.
High-voltage battery G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. Hybrid vehicles
43Safety Z

G
WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehi-
cle standing idle for lengthy periods can
damage the high-voltage battery.
If the vehicle is idle for lengthy periods, run
it for a few minutes once every six weeks to
charge up the high-voltage battery.
During the charging process, switch off all
electrical consumers, e.g. the automatic
climate control or the seat heating.
Information on charging the high-voltage bat-
tery (Y page 420).
Engine compartment Before opening the bonnet:
X Apply the electric parking brake.
X Shift the automatic transmission to park
position P.
X Switch the ignition off.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
X Remove the Start/Stop button from the
ignition lock.
X Observe the warning notes on the risk of
electric shock (Y page 42).
X Observe the warning notes about the bon-
net (Y page 395). RBS driving safety system (Recupera-
tive Brake System)
RBS supports you when braking with an elec-
tronically-controlled brake boost mode and enables the recovery of kinetic energy (recu-
peration).
For further information on the RBS system
(Y page 273). Panic alarm
X
To activate: press!button :for
approximately one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press!button :
again.
or
X Insert the key into the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
X Press the Start/Stop button.
The key must be in the vehicle.
The panic alarm function is only available in
certain countries. Occupant safety
Introduction to the restraint system
The restraint system reduces the risk of vehi- cle occupants coming into contact with parts
of the vehicle's interior in the event of an
accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident. 44
Occupant safetySafety

The restraint system includes:
R seat belt system
R airbags
R child restraint system
R child seat securing systems
The components of the restraint system are
complementary. They can offer maximum
protection only when all vehicle occupants:
R secure their seat belts correctly
(Y page 48)
R adjust the seat and head restraints prop-
erly (Y page 119)
As the driver, you must also make sure that
the steering wheel is adjusted correctly.
Observe the information on the correct driv-
er's seat position (Y page 118).
Additionally, you must make sure that the air- bag can inflate without restriction if deployed
(Y page 51).
An airbag is supplementary to a correctly fas-
tened seatbelt. An airbag, as an additional
safety device, provides greater protection for vehicle occupants in an accident situation. If
the seat belts offer sufficient protection in the
event of an accident, for example, the airbags
will not be deployed. Also, only the airbags
which are deemed to offer protection in the
corresponding accident situation are
deployed. However, seat belts and airbags
generally do not protect against objects pen-
etrating the vehicle from the outside.
Information on how the restraint system
operates can be found in "Deployment of the seat belt tensioner and airbags"
(Y page 60).
See "Children in the vehicle" (Y page 63) for
further information on infants and children
travelling in the vehicle as well as on child
restraint systems. Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system
for a person with physical disabilities, contact a Mercedes-Benz Service Centre for details. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running
All vehicles, except hybrid vehicles: G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. Occupant safety
45Safety
Z

There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop.
Hybrid vehicles: G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock. PASSENGER AIRBAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
:
and PASSENGER AIR BAG OFF indicator
lamp ;are part of the automatic deactiva-
tion system of the front-passenger front air-
bag. The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF ;lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident.
Depending on the person in the front-
passenger seat, the front-passenger front air-
bag must either be disabled or enabled; see
the following points. You must make sure of
this both before and during a journey.
R Children in a rearward-facing child
restraint system: the PASSENGER AIR
BAG OFF indicator lamp must be lit. The
front-passenger front airbag is disabled. It
is imperative to observe the notes on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) and on
"Children in the vehicle" (Y page 63).
R Children in a forward-facing child
restraint system: depending on the instal-
led child restraint system and the age and
size of the child, the front-passenger front
airbag is either disabled or enabled. There-
fore, it is imperative to observe the notes
on the "Automatic front-passenger front
airbag deactivation system" (Y page 54)
and on "Children in the vehicle"
(Y page 63).
R All other persons: the PASSENGER AIR
BAG ON indicator lamp must be lit. The
front-passenger front airbag is enabled.
Depending on the build of the person on the front-passenger seat, the PASSENGER AIR
BAG OFF indicator lamp may light up. The
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident. In this case, the front-passenger
seat should not be used.
It is imperative to observe the notes on the
"Automatic front-passenger front airbag 46
Occupant safetySafety

deactivation system" (Y
page 54) as well
as on "Seat belts" (Y page 47) and "Air-
bags" (Y page 51). There you can also find
information on the correct seat position. Seat belts
Introduction A correctly fastened seatbelt is the most
effective means of restraining the movement
of vehicle occupants in the event of a collision or if the vehicle overturns. This reduces the
risk of vehicle occupants coming into contact
with parts of the vehicle interior or being
thrown from the vehicle. Additionally, the
seat belt helps to keep the vehicle occupant
in the best position in relation to the airbag.
The seat belt system consists of:
R seat belts
R belt tensioners for the front seat belts and
the outer seat belts in the rear
R belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled too quickly or sud-
denly from the belt outlet, the inertia reel will lock. The belt strap cannot be pulled out fur-
ther.
In an impact, the belt tensioner tightens the
belt to pull it close to the body. It does not pull the vehicle occupants back in the direction of
the seat backrest.
The belt tensioner cannot compensate for the
seat position being incorrect or for a seat belt
being routed or worn incorrectly.
If the seat belt is also fitted with a belt force
limiter and this is triggered, the force exerted by the seat belt on the vehicle occupant is
reduced.
The belt force limiters on the front seats are
synchronised with the front airbags, which
take on a part of the deceleration force. This
reduces the forces to which vehicle occu-
pants are subjected during an accident. !
If the co-driver's seat is not occupied, do
not engage the seat belt tongue in the
buckle on the co-driver's seat. Otherwise,
the belt tensioner could be triggered in the
event of an accident and would have to be
replaced.
Important safety notes G
WARNING
The seat belt cannot perform its intended pro- tective function if it is not fastened correctly. Also, an improperly fastened seat belt can
cause additional injuries in the event of an
accident, sudden braking or abrupt changes
of direction. There is an increased risk of
injury, possibly even fatal.
Always make sure that all vehicle occupants
are wearing their seat belt properly and are
seated correctly. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seatbelt is routed
across the centre of your shoulder. G
WARNING
Persons under 1.50 mtall cannot wear the
seat belts correctly without a suitable, addi-
tional restraint system. The seat belt cannot
perform its intended protective function if it is not fastened correctly. Also, an improperly
fastened seat belt can cause additional inju-
ries in the event of an accident, sudden brak-
ing or abrupt changes of direction. There is an increased risk of injury, possibly even fatal. Occupant safety
47Safety
Z