ESP MERCEDES-BENZ C-CLASS ESTATE 2014 Owners Manual

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Internal use only
Disclaimer
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special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
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Information about using
THERMATIC automatic climate
control (2
‑zone) .............................1 56
Information on using
THERMOTRONIC automatic cli-
mate control .................................. 160
Ionisation ....................................... 172
Overview of systems ..................... .152
Perfume atomizer .......................... 170
Pre-entry climate control via key ... 172
Problem with the rear window
heating .......................................... 168
Problems with cooling with air
dehumidification ............................ 162
Rear control panel ......................... 158
Remote activation of heating/
ventilation systems ........................ 174
Setting the air distribution ............. 164
Setting the air vents ..................... .181
Setting the airflow ......................... 165
Setting the climate mode .............. .163
Setting the temperature ................ 163
Switching air-recirculation mode
on/off ............................................ 168
Switching on/off ........................... 160
Switching residual heat on/off ...... 169
Switching the rear window heat-
ing on/off ...................................... 167
Switching the synchronisation
function on and off ........................ 165
THERMATIC automatic climate
control (1-zone) ............................ .153
THERMATIC automatic climate
control (2-zone) ............................ .155
THERMOTRONIC (3-zone) auto-
matic climate control ..................... 158
Coat hooks ......................................... 379
Cockpit
Overview .......................................... 32
Collapsible emergency spare
wheel
see Emergency spare wheel
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 310
Display message ............................ 324
Operation/notes .............................. 78 COMAND display
Cleaning ......................................... 406
Combination switch .......................... 137
Combined luggage cover and net .... 377
Consumption statistics (on-board
computer) .......................................... 301
Convenience closing feature ............ 108
Convenience opening feature .......... 108
Convenience opening/closing (air-
recirculation mode) ........................... 168
Coolant (engine)
Checking the level ......................... 397
Display message ............................ 335
Important safety notes .................. 476
Temperature display in the instru-
ment cluster .................................. 295
Temperature display in the on-
board computer ............................ .309
Warning lamp ................................. 362
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Display message ............................ 331
Function/notes ............................ .138
Crash-responsive emergency light-
ing ....................................................... 141
Crosswind Assist ................................. 83
Cruise control
Cruise control lever ....................... 220
Deactivating ................................... 222
Display message ............................ 344
Driving system ............................... 220
Important safety notes .................. 220
LIM indicator lamp ......................... 220
Selecting ........................................ 221
Setting a speed .............................. 222
Storing and maintaining current
speed ............................................. 221
Cup holder
Centre console .............................. 381
Important safety notes .................. 381
Rear compartment ......................... 382 D
Data see Technical data 8
Index

Daytime driving lights
Display message ............................ 333
Function/notes ............................ .135
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 27
Diagnostics connection ......................27
Diesel .................................................. 473
Digital speedometer .........................301
Dipped-beam headlamps
Changing bulbs .............................. 143
Display message ............................ 331
Setting for driving abroad (sym-
metrical) ........................................ 134
Setting for driving on the right/
left ................................................. 313
Switching on/off ........................... 135
DIRECT SELECT lever
Automatic transmission ................. 197
Display
Charge status of the high-voltage
battery .......................................... .276
see Display message
see Warning and indicator lamps
Display message
Driving systems ............................ .339
Display messages
ASSYST PLUS ................................ 399
Calling up (on-board computer) ..... 316
Engine ............................................ 335
General information ....................... 316
Hiding (on-board computer) ........... 316
Hybrid system ................................ 338
Introduction ................................... 316
Key ................................................ 352
Lights ............................................. 331
Safety systems .............................. 317
Tyres .............................................. 345
Vehicle .......................................... .347
Distance warning function
Function/notes ................................ 79
Distance warning signal (warning
lamp) ................................................. .365
DISTRONIC PLUS
Activating ....................................... 228
Activation conditions ..................... 228
Cruise control lever ....................... 227 Deactivating ................................... 232
Display message ............................ 342
Displays in the multifunction dis-
play ................................................ 232
Driving tips ...................................
.233
Function/notes ............................ .226
Important safety notes .................. 226
Selecting ........................................ 227
Setting the specified minimum
distance ......................................... 231
Door
Automatic locking (switch) .............. .98
Central locking/unlocking (key) ...... 91
Control panel .................................. .40
Display message ............................ 349
Emergency locking ........................ 100
Emergency unlocking ....................... 99
Important safety note s.................... 96
Opening (from the inside) ................ 97
Drive program
Display (DIRECT SELECT lever) ...... 199
Manual transmission ...................... 196
Drive programs
Automatic transmission ................. 201
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 400
Symmetrical dipped beam ............. 134
Driving Assistance package ............. 266
Driving on flooded roads .................. 219
Driving safety system
BAS PLUS with Cross-Traffic
Assist ............................................... 77
COLLISION PREVENTION ASSIST
PLUS ................................................ 78
EBD (electronic brake force distri-bution) ............................................. 84
STEER CONTROL ............................. 86
Driving safety systems
ABS (Anti-lock Braking System) ....... 76
ADAPTIVE BRAK E............................. 84
Adaptive Brake Assist ...................... 80
Adaptive brake lights ....................... 81
BAS (Brake Assist System) .............. 76
Distance warning function ............... 79
ESP® (Electronic Stability Pro-
gram) ............................................... 81 Index
9

ETS/4ETS (Electronic Traction
System) ........................................... 81
Important safety guidelines ............
.76
Overview .......................................... 75
PRE-SAFE® Brake ............................84
RBS (Recuperative Brake Sys-
tem) ................................................ .44
Driving system
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot .............. .234
Driving systems
360°camera .................................. 253
Active Blind Spot Assist ................. 266
Active Lane Keeping Assist ............ 269
Active Parking Assist ..................... 243
AIRMATIC ...................................... 238
ATTENTION ASSIST ........................ 258
Blind Spot Assist ............................ 263
Cruise control ................................ 220
Display message ............................ 339
Distronic Plus ................................ 226
Driving Assistance package ........... 266
HOLD function ............................... 236
Lane Keeping Assist ..................... .265
Lane package ................................ 263
PARKTRONIC ................................. 240
Reversing camera .......................... 248
SPEEDTRONIC ............................... 223
Traffic Sign Assist .......................... 260
Driving tips
Aquaplaning ................................... 218
Automatic transmission ................. 200
Brakes .......................................... .217
DISTRONIC PLUS ........................... 233
Downhill gradient ........................... 217
Driving abroad ............................... 134
Driving in winter ............................ .219
Driving on flooded roads ................ 219
Driving on wet roads ..................... .218
Fuel ................................................ 215
General .......................................... 215
Icy road surfaces ........................... 219
Limited braking efficiency on sal-
ted roads ....................................... 218
New brake disks ............................ 218
New brake pads/linings ................ 218
Running-in tips ............................... 184
Snow chains .................................. 435 Symmetrical dipped bea
m............. 134
The first 1500 km .......................... 184
Towing a trailer .............................. 287
Wet road surface ........................... 218
DVD video
Operating (on-board computer) ..... 305 E
EASY-ENTRY feature Function/note s............................. 126
EASY-EXIT feature
Function/note s............................. 126
EASY-PACK luggage compartment
management system ........................ 379
EBD (electronic brake force distri-
bution)
Display message ............................ 320
Function/note s................................ 84
ECO display
Function/note s............................. 215
On-board computer ....................... 300
ECO start/stop function
Automatic engine start .................. 191
Automatic engine switch-off .......... 190
Climate control
(THERMOTRONIC ).......................... 160
Deactivating/activating ................. 191
General information ....................... 190
Important safety notes .................. 190
Introduction ................................... 190
Electric motor
Power display ................................ 275
see Hybrid operation
Electric motor power display ........... 275
Electromagnetic compatibility
Declaration of conformity ................ 27
Electronic Stability Program
see ESP® (Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 63
Emergency key
Unlocking the driver's door .............. 99
Emergency key element
Function/note s................................ 93
Inserting .......................................... 93
Locking vehicle .............................. 100 10
Index

Removing ........................................
.93
Emergency release
Driver's door .................................... 99
Emergency spare wheel
General notes ................................ 463
Important safety notes .................. 463
Inflating the collapsible spare
wheel ............................................ .464
Technical data ............................... 465
Emergency unlocking
Tailgate .......................................... 106
Vehicle ............................................. 99
Energy flow display ........................... 276
Engine
Display message ............................ 335
ECO start/stop function ................ 190
Engine number ............................... 470
Jump-starting ................................. 422
Running irregularl y......................... 193
Starting problems .......................... 193
Starting the engine with the key .... 188
Starting with the Start/Stop but-
ton ................................................. 188
Stopping ........................................ 212
Tow-starting (vehicle) ..................... 428
Warning lamp (engine diagnos-
tics) ............................................... 362
Engine electronics
Notes ............................................. 468
Problem (fault) ............................... 193
Engine oil
Additives ........................................ 476
Checking the oil level ..................... 396
Checking the oil level using the
dipstick .......................................... 396
Display message ............................ 337
Filling capacity ............................... 475
Notes about oil grade s................... 475
Notes on oil level/consumption .... 396
Topping up ..................................... 396
Viscosity ........................................ 476
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP® (Electronic Stability Pro-
gram)
Activating/deactivating ................... 82
Characteristics ................................. 82
Deactivating/activating ................. 309 Display message ............................ 317
ETS/4ETS ........................................ 81
Function/note
s................................ 81
General notes .................................. 81
Important safety guidelines ............. 82
Trailer stabilisation .......................... 83
Warning lamp ................................. 359
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 81
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 406
Exhaustive discharging (high-volt-
age battery) ....................................... 419
Extended overrun mode ................... 283
Exterior lighting
Cleaning ......................................... 404
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 381
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 411
First-aid kit ......................................... 410
Fitting a wheel
Fitting a wheel ............................... 446
Lowering the vehicle ...................... 447
Preparing the vehicle ..................... 442
Raising the vehicle ......................... 443
Removing a whee l.......................... 446
Securing the vehicle against roll-
ing away ........................................ 443 Index
11

Telephone compartment ................3
72
Temperature
Coolant (display in the instrumentcluster) .......................................... 295
Coolant (display in the on-board
computer) ...................................... 309
Outside temperature ..................... .295
Setting (climate control) ................ 163
TEMPOMAT
Function/notes ............................ .220
TIREFIT kit .......................................... 414
Top Tether ............................................ 65
Total distance recorder .................... 300
Tow-away protection
Activating ......................................... 88
Deactivating ..................................... 88
Function .......................................... .87
Tow-starting
Emergency engine starting ............ 428
Important safety notes .................. 424
Towing
Important safety notes .................. 424
Notes for 4MATIC vehicles ............ 427
With the rear axle raised ................ 426
Towing a trailer
Active Blind Spot Assist ................. 269
Active Lane Keeping Assist ............ 272
Active Parking Assist ..................... 243
Axle load, permissibl e.................... 482
Bulb failure indicator for LED
lamps ............................................. 290
ESP® (Electronic Stability Pro-
gram) ............................................... 83
General notes ................................ 287
Pulling away with a traile r.............. 189
Trailer tow hitch display message .. 349
Towing away
Fitting the towing eye .................... 426
Removing the towing eye ............... 426
With both axles on the ground ....... 427
Towing eye ......................................... 411
Traffic Sign Assist
Activating ....................................... 261
Activating/deactivating the warn-
ing function .................................... 310
Display message ............................ 342
Function/note s............................. 260
Important safety notes .................. 261 Instrument cluster display ............. 261
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 290
Blind Spot Assist ............................ 264
Cleaning the trailer tow hitch ......... 406
Coupling up a traile r...................... 288
Decoupling a trailer ....................... 289
Driving tip s.................................... 287
Folding in the ball coupling ............ 289
Folding out the ball coupling .......... 288
Important safety notes .................. 286
Lights display message .................. 331
Mounting dimensions .................... 478
Parktronic ...................................... 240
Power supply ................................. 290
Problem (fault) ............................... 292
Trailer load s................................... 480
Transfer case ..................................... 204
Transmission
see Automatic transmission
see Manual transmission
Transmission position display ......... 199
Transmission position display
(DIRECT SELECT lever) ...................... 199
Transporting the vehicle .................. 427
Trim pieces (cleaning instruc-
tions) .................................................. 407
Trip computer (on-board com-
puter) .................................................. 301
Trip meter
Calling up ....................................... 300
Resetting (on-board computer) ...... 301
Turn signals
Changing bulbs (front) ................... 144
Changing bulbs (rear) .................... 144
Switching on/of f........................... 137
TV
Operating (on-board computer) ..... 306
Two-way radio
Frequencies ................................... 468
Installation ..................................... 468
Transmission output (maximum) .... 468
Type identification plate
see Vehicle identification plate Index
21

Tyre pressure
Calling up (on-board computer) ..... 437
Display message ............................ 345
Important safety notes .................. 437
Not reached (TIREFIT) .................... 415
Reached (TIREFIT) .......................... 415
Recommended ............................... 436
Tyre pressure loss warning
General notes ................................ 440
Important safety notes .................. 440
Restarting ...................................... 441
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 438
Function/note s............................. 437
General notes ................................ 437
Important safety notes .................. 438
Radio type approval for the tyre
pressure monitor ........................... 440
Restarting ...................................... 439
Warning lamp ................................. 366
Warning message .......................... 439
Tyres
Changing a whee l.......................... 441
Checking ........................................ 433
Direction of rotation ...................... 442
Display message ............................ 345
Important safety notes .................. 432
MOExtended tyre s......................... 434
Replacing ....................................... 442
Service life ..................................... 433
Storing ........................................... 442
Summer tyres in winter ................. 434
Tyre size (data ).............................. 448
Tyre tread ...................................... 433
Wheel and tyre combinations ........ 449
see Flat tyre U
Unlocking Emergency unlocking ....................... 99
From inside the vehicle (central
unlocking button) ............................. 97 V
Vanity mirror (in sun visor) .............. 383Vehicle
Correct use ...................................... 28
Data acquisition ............................... 28
Display message ............................ 347
Electronics ..................................... 468
Equipment ....................................... 25
Implied warranty .............................. 28
Individual settings .......................... 309
Leaving parked up ......................... 215
Locking (in an emergency) ............. 100
Locking (key) ................................... 91
Lowering ........................................ 447
Operating safety .............................. 25
Pulling away ................................... 188
Raising ........................................... 443
Registration ..................................... 28
Securing from rolling away ............ 443
Towing away .................................. 424
Transporting .................................. 427
Unlocking (in an emergency) ........... 99
Unlocking (key) ................................ 91
Vehicle data ................................... 478
Vehicle data
Boot load (maximum) ..................... 478
Roof load (maximum) ..................... 478
Vehicle dimensions ........................... 478
Vehicle emergency locking .............. 100
Vehicle identification number
see VIN
Vehicle identification plate .............. 470
Vehicle level
AIRMATIC ...................................... 238
Display message ............................ 339
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 411
Video
Operating the DVD ......................... 305
VIN ...................................................... 470 W
Warning and indicator lamps ABS ................................................ 357
Brakes ........................................... 355
Distance warning signal ................. 365
ESP® ............................................. 359
ESP® OFF ...................................... 360 22
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. H
Environmental note
Have defective high-voltage batteries dis-
posed of in an environmentally responsible
manner. Consult a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts. 24
Introduction

!
Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes. This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tyres, wheels and
accessories that have been specifically
approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz therefore accepts no responsibility for the
use of such parts in Mercedes-Benz vehicles, even if they have been officially approved or
independently approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen-
uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 470). Owner's Manual
Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car- Introduction
25 Z

Warning and indicator lamps
Function Page
:
å
ESP®
OFF 359
;
÷
ESP® 359
=
·
Distance warning 365
?
Ð
Power steering 367
A
#!
Turn signals 137
B
!
Electric parking brake
(yellow) 361
C
!
ABS 357
D
;
Engine diagnostics 362
E
%
Diesel engine: pre-
glow 188
F
!
Electric parking brake
(red) 361
G
J
Brakes (red) 355
H
?
Coolant 362 Function Page
I
J
Brakes (yellow) 355
J
6
Restraint system 44
K
ü
Seat belt 353
L
K
Main-beam head-
lamps 137
M
L
Dipped-beam head-
lamps 135
N
8
Reserve fuel 362
O
T
Side lamps, licence
plate and instrument clus-
ter lighting 136
P
N
This lamp has no func-
tion Q
R
Rear foglamp 135
R
h
Tyre pressure monitor 366
i
Information on warning and indicator
lamps in hybrid vehicles can be found in the
"Hybrid drive" section (Y page 275). Instrument cluster
35At a glance