oil MERCEDES-BENZ C-CLASS ESTATE 2014 Owners Manual

1, 2, 3 ...
4ETS see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 239
4MATIC off-road system ...................239
12 V socket
see Sockets
230 V power socket .......................... 386
360° camera
Cleaning ......................................... 405
Function/notes ............................ .253 A
ABS (Anti-lock Braking System) Display message ............................ 317
Function/notes ................................ 76
Important safety notes .................... 76
Warning lamp ................................. 357
Accident
Automatic measures after an acci-
dent ................................................. 63
Activating/deactivating air-recir-
culation mode ................................... .168
Activating/deactivating cooling
with air dehumidification ................. 161
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 311
Display message ............................ 341
Function/notes ............................ .266
Towing a trailer .............................. 269
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 311
Display message ............................ 340
Function/notes ............................ .269
Towing a trailer .............................. 272
Active light function ......................... 138
Active Light System
Display message ............................ 333
Active Parking Assist
Detecting parking spaces .............. 244
Display message ............................ 341
Exiting a parking space .................. 247 Function/notes ............................
.243
Important safety notes .................. 243
Parking .......................................... 245
Towing a trailer .............................. 243
ADAPTIVE BRAKE ................................. 84
Adaptive Brake Assist
Function/notes ................................ 80
Adaptive brake lights .......................... 81
Adaptive Damping System (ADS) ..... 239
Adaptive Highbeam Assist Plus
Display message ............................ 334
Function/notes ............................ .139
Switching on/off ........................... 140
AdBlue®
Additive ......................................... 474
Display message ............................ 337
Displaying level and range ............. 309
Filling capacity ............................... 475
Important safety notes .................. 474
Low outside temperatures ............. 474
Purity ............................................. 475
Topping up ..................................... 208
Additional speedometer ................... 314
Additives (engine oil) ........................ 476
Adjusting the headlamp range ......... 136
AGILITY SELECT switch
Automatic transmission ................. 201
Climate control (THERMATIC 1-
zone) .............................................. 153
Climate control (THERMATIC 2-
zone) .............................................. 157
Climate control
(THERMOTRONIC ).......................... 160
Hybrid operation ............................ 280
Manual transmission ...................... 195
Air filter (white display message) .... 337
Air pressure
see Tyre pressure
Air vents
Important safety notes .................. 181
Rear ............................................... 182
Setting ........................................... 181
Setting the centre air vents ........... 182
Setting the side air vents ............... 182
Air-conditioning system
see Climate control 4
Index

Removing ........................................
.93
Emergency release
Driver's door .................................... 99
Emergency spare wheel
General notes ................................ 463
Important safety notes .................. 463
Inflating the collapsible spare
wheel ............................................ .464
Technical data ............................... 465
Emergency unlocking
Tailgate .......................................... 106
Vehicle ............................................. 99
Energy flow display ........................... 276
Engine
Display message ............................ 335
ECO start/stop function ................ 190
Engine number ............................... 470
Jump-starting ................................. 422
Running irregularl y......................... 193
Starting problems .......................... 193
Starting the engine with the key .... 188
Starting with the Start/Stop but-
ton ................................................. 188
Stopping ........................................ 212
Tow-starting (vehicle) ..................... 428
Warning lamp (engine diagnos-
tics) ............................................... 362
Engine electronics
Notes ............................................. 468
Problem (fault) ............................... 193
Engine oil
Additives ........................................ 476
Checking the oil level ..................... 396
Checking the oil level using the
dipstick .......................................... 396
Display message ............................ 337
Filling capacity ............................... 475
Notes about oil grade s................... 475
Notes on oil level/consumption .... 396
Topping up ..................................... 396
Viscosity ........................................ 476
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP® (Electronic Stability Pro-
gram)
Activating/deactivating ................... 82
Characteristics ................................. 82
Deactivating/activating ................. 309 Display message ............................ 317
ETS/4ETS ........................................ 81
Function/note
s................................ 81
General notes .................................. 81
Important safety guidelines ............. 82
Trailer stabilisation .......................... 83
Warning lamp ................................. 359
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 81
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 406
Exhaustive discharging (high-volt-
age battery) ....................................... 419
Extended overrun mode ................... 283
Exterior lighting
Cleaning ......................................... 404
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 381
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 411
First-aid kit ......................................... 410
Fitting a wheel
Fitting a wheel ............................... 446
Lowering the vehicle ...................... 447
Preparing the vehicle ..................... 442
Raising the vehicle ......................... 443
Removing a whee l.......................... 446
Securing the vehicle against roll-
ing away ........................................ 443 Index
11

Notes/placing in the bracket .........3
90
Transmission output (maximum) .... 468
Modifying the programming (key) ..... 92
MOExtended tyres .............................413
Motorway mode ................................ 138
MP3
Operating ....................................... 305
Multifunction display
Function/notes ............................ .297
Permanent display ......................... 314
Multifunction steering wheel
Operating the on-board computer .. 295
Overview .......................................... 36 N
Navigation Menu (on-board computer) ............ 302
Notes on running in a new vehicle .. 184O
Occupant safety Automatic measures after an acci-
dent ................................................. 63
Children in the vehicle ..................... 63
Important safety notes .................... 45
Pets in the vehicle ........................... 75
PRE-SAFE® (anticipatory occu-
pant protection) ............................... 62
Seat belts ........................................ 47
Odometer .......................................... .300
Oil
see Engine oil
On-board computer
Assistance graphic menu .............. .308
Assistance menu ........................... 309
Display messages .......................... 316
Displaying a service message ....... .399
DISTRONIC PLUS ........................... 232
Factory settings ............................ .315
Head-up displa y............................. 297
Important safety notes .................. 294
Instrument cluster menu ............... 314
Light menu ..................................... 313
Media menu ................................... 304
Menu overview .............................. 299
Message memory .......................... 316 Navigation menu ............................ 302
Operating the TV ............................ 306
Operating video DVD ..................... 305
Operation ....................................... 295
Radio menu ................................... 304
Service menu ................................. 308
Settings menu ............................... 309
Standard display ............................ 300
Telephone menu ............................ 306
Trip menu ...................................... 300
Vehicle menu ................................. 315
Opening and closing the side trim
panels ................................................. 144
Operating instructions
Vehicle equipment ........................... 25
Operating mode
Overrun mode ................................ 282
Stationary vehicle .......................... 281
Operating safety
Declaration of conformity ................ 27
Important safety note ...................... 25
Operating system
see On-board computer
Outside temperature display ........... 295
Overhead control panel ...................... 39
Override feature
Rear side window s........................... 75
Overrun mode .................................... 283
Overrun mode, extended .................. 283
Owner's Manual
Overview .......................................... 25 P
Paint code .......................................... 470
Paintwork (cleaning instructions) ... 402
Panic alarm .......................................... 44
Panorama sliding sunroof
Important safety information ......... 110
Opening/closing ............................ 112
Problem (malfunction) ................... 115
Rain closing feature ....................... 113
Resetting ....................................... 114
Parking
Hybrid vehicles .............................. 284
Important safety notes .................. 211
Parking brake ................................ 213 16
Index

Seat belts
Adjusting the driver's and front-
passenger seat belt .........................50
Adjusting the height ......................... 49
Cleaning ......................................... 408
Display message ............................ 326
Fastening ......................................... 49
Important safety guidelines ............. 47
Introduction .................................... .47
Rear seat belt status indicato r .........50
Releasin g......................................... 49
Warning lamp ................................. 353
Warning lamp (function) ................... 50
Seats
Adjusting (electrically) ................... 121
Adjusting (manually and electri-
cally) .............................................. 120
Adjusting the 4-way lumbar sup-
port ................................................ 123
Adjusting the head restraint .......... 121
Cleaning the cover ......................... 407
Correct driver's seat position ........ 118
Important safety notes .................. 119
Seat heating .................................. 123
Seat heating problem .................... 124
Seat ventilation .............................. 124
Seat ventilation problem ................ 125
Storing settings (memory func-
tion) ............................................... 131
Switching seat heating on/of f....... 123
Switching the seat ventilation on/
off .................................................. 124
Selector lever
Cleaning ......................................... 407
see Automatic transmission
Sensors (cleaning instructions) ....... 405
Service
see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 308
Service products
AdBlue® special additive s............. 474
Brake fluid ..................................... 476
Coolant (engine) ............................ 476
Engine oil ....................................... 475
Fuel ................................................ 470 Important safety notes .................. 470
Washer fluid ................................... 477
Settings
Factory (on-board computer) ......... 315
On-board compute r....................... 309
Shifting to neutral (manual trans-
mission) ............................................. 195
Side lamps
Switching on/of f........................... 136
Side windows
Convenience closing ...................... 108
Convenience opening .................... 108
Important safety notes .................. 106
Opening/closing ............................ 107
Problem (malfunction) ................... 110
Resetting ....................................... 109
Sidebag ................................................ 53
Sliding sunroof
Opening/closing ............................ 111
Rain closing feature ....................... 112
Resetting ....................................... 112
see Panorama sliding sunroof
Snow chains ...................................... 435
Sockets
Centre console .............................. 385
General notes ................................ 385
Rear compartment ......................... 386
Specialist workshop ............................ 27
Spectacles compartment ................. 371
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 314
Digital ............................................ 301
In the Instrument cluster ................. 34
Segments ...................................... 294
Selecting the unit of measure-
ment .............................................. 314
see Instrument cluster
SPEEDTRONIC
Deactivating variable ..................... 225
Display message ............................ 343
Function/note s............................. 223
Important safety notes .................. 223
LIM indicator lamp ......................... 223
Permanent ..................................... 225 Index
19

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with hybrid operation (Y
page 285).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel 204
RefuellingDriving and parking

nose and throat. You may also experience
coughing and watery eyes.
Do not inhale any ammonia vapours that may
be released. Only fill the AdBlue ®
tank in well-
ventilated areas.
Do not swallow AdBlue ®
or let it come into
contact with skin, eyes or clothing. Keep
AdBlue ®
away from children.
If you or others come into contact with
AdBlue ®
, observe the following:
R immediately rinse AdBlue ®
off your skin
with soap and water.
R if AdBlue ®
comes into contact with your
eyes, immediately rinse them thoroughly
with clean water. Seek medical attention
immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immedi-
ately.
R change immediately out of clothing that
has come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC
exhaust gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehi-
cle must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoi-
ded. Filling a vehicle standing on an uneven
surface is not permitted. There is a danger of overfilling, which can cause damage to
BlueTEC exhaust gas aftertreatment com-
ponents.
! Surfaces which have come into contact
with AdBlue ®
while refilling should be
rinsed immediately with water, or remove
AdBlue ®
with a moist cloth and cold water.
If AdBlue ®
has already crystallised, use a
sponge and cold water to clean the area. AdBlue
®
residue crystallises after a certain
amount of time and soils the affected sur-
faces.
! AdBlue ®
is not a fuel additive and must
not be added to the fuel tank. If AdBlue ®
is
added to the fuel tank, this can lead to
engine damage.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also
top up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling
pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automat-
ically during filling at a filling pump, the
AdBlue ®
tank has been completely filled. Do
not fill the AdBlue ®
tank any further. AdBlue ®
may leak out.
To avoid transporting already opened refill
containers in the vehicle, completely empty
refill bottles or canisters when filling the
AdBlue ®
tank, if possible.
Further information on AdBlue ®
(Y page 474).
Opening the AdBlue ®
filler cap Refuelling
209Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 396).
X If necessary, top up the engine oil (Y page 396).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 211).
X Check the engine oil level (Y page 396).
X If necessary, top up the engine oil (Y page 396).8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. C C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace Replace
air
aircleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X Visit a qualified specialist workshop. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Visit a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning
tone also sounds.
X Refill AdBlue ®
as soon as possible (Y page 208). Display messages
337On-board computer and displays Z

Closing the bonnet
X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Do not cover up the radiator. Do not use ther-
mal mats, insect protection covers or any-
thing similar. Doing so can cause the Onboard Diagnostics System to display inaccurate val-
ues. Some of these values are legally required
and must always be correct. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1,000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement. Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example
X Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 l of engine oil.
Adding engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. 396
Engine compartmentMaintenance and care

G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 396).
For further information on engine oil, see
(Y page 475). Other service products
Checking the coolant level G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
The engine cooling system is under pressure, particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury. Engine compartment
397Maintenance and care
Z

X
To open: pull cap:upwards by the tab
and open.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 litre, a message
appears in the multifunction display prompt-
ing you to top up the washer fluid
(Y page 351).
Further information on windscreen washer
fluid/antifreeze (Y page 477). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 396).
The multifunction display shows a service
message for a few seconds, e.g.:
R Service A in .. days
Service A in .. days
R Service A due Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
A
stands for a minor service and B
B for a major
service. A number or another letter may be
displayed after the letter.
Only for certain countries: the position after
the letter A
A or B Bindicates any necessary addi-
tional maintenance work. If you notify a quali- fied specialist workshop of this display, you will receive a statement on the associated
costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date shown in
the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display. Hiding service messages
X Press the aor% button on the steer-
ing wheel. Displaying service messages
X Switch the ignition on.
X Use ò on the steering wheel to call up
the list of menus.
X Press the 9or: button on the steer-
ing wheel to select the Service Servicemenu and
press ato confirm.
X Press the 9or: button on the steer-
ing wheel to select the ASSYST PLUS
ASSYST PLUS sub-
menu and press ato confirm.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop. ASSYST PLUS
399Maintenance and care Z