steering wheel MERCEDES-BENZ C-CLASS ESTATE 2020 Service Manual

%
The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia
R Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Online and Internet functions
Internet connection
Information on connecting
tothe Internet &
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. 346
Multimedia sy stem

#
Todeactivate full-sc reen mode: select
%. Ac
tivating or deactivating the frequency fix
function Multimedia sy
stem:
4 Radio 5
Z Options 5
Frequency fix #
Activate Oor deacti vate ª the function.
If th e function is activated, the set frequency
is ke pt eve n ifthere ception is poo r. Ta
gging music trac ks Multimedia sy
stem:
4 Radio
If ra dio stations pr ovide there leva nt information,
th is function allo wsyouto trans fer information
on the music track cur rently pl aying toan
Apple ®
device. You can then pur chase the audio
fi le from iTunes ®
. #
Select ♫→ Tag this song.
The track information is sa ved. Switching traf
fic announcements on/off Multimedia sy
stem:
4 System 5
õ Audio
5 Navigation and traffic announcements #
Activate Oor deacti vate ª the function.
or #
Press and hold the8 button on the multi‐
function steering wheel. Setting
the traf fic information service vol‐
ume increase Multimedia sy
stem:
4 System 5
õ Audio
5 Navigation and traffic announcements #
Select Traffic announcements volume
increase. #
Select No increase or avalue. Ac
tivating/deactivating radio text Multimedia sy
stem:
4 Radio 5
Z Options
5 Display radio text information #
Activate Oor deacti vate ª the function. TV
Information on
TVmode In
fo rm ation on copy right pr otection and
trademarks
Ubiquitous DTCP-MOST
Copyright ®
20 15 Ubiquitous Corp.
DV B and DVB logos are trademark s oftheDVB
Project.
The TVtuner enables reception of digital chan‐
nels according tothefo llowing standards:
R DVB-T
R DVB-T2
In some countries, thest andards may not be
av ailable, or may not be available in all areas. Multimedia sy
stem 367

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 252). Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can le adto
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Alw ays ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐ 378
Maintenance and care

#
Left-hand drive vehicle: pulltab1
upwards. #
Right-hand drive vehicle: pulltab1 down‐
wa rds. #
Remo vefire extinguisher 2. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle.
Ty res without run-flat characteristics: #
Do not drive with a flat tyre. #
Chan getheflat tyre immediately with
an emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ty res with run-flat characteristics: #
Obse rveth e information and warning
no tes on MOExtended tyres (run-flat
tyres). In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 397).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 398).
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page 337).
R Allvehicles: change the wheel
(/ page 425). 396
Breakdown assis tance

Ve
hicles with manual transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, maximum 50 km at
50 km/h Ve
hicles with automatic transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 408). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted R
the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 411). Atowing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. Breakdown assis
tance 409

#
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 435). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page412). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 79). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 95). #
Deactivate Active Brake Assi st (/ page 217). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is norm allyrequ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. 41 0
Breakdown assis tance

On-board computer:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current tyre pressures as new refer-
ence values? message is shown in the multi‐
function displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page418) Wheel
change Note
s on selecting, fitting and replacing
tyres *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of accident due toincor‐
re ct dimensions of wheels and tyres
If wheels and tyres of the wrong size are
used, the wheel brakes or wheel suspension
components may become damaged. #
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part.
When replacing wheels, make sure tofit the
cor rect:
R Designation
R Type When
replacing tyres, make sure tofit the
cor rect:
R Designation
R Manufactu rer
R Type &
WARNING Risk of injury thro ugh exceed‐
ing the specified tyre load-bearing capa‐
city or the permissible speed rating
Exceeding the load-bearing capacity of the
tyres can lead totyre dama geand could
cause the tyres toexplode. #
Therefore, only use tyre types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tyre load-bearing capacity
ra ting and speed rating requ iredfor
yo ur vehicle. Wheels and tyres
421

Display messages
Possible causes/consequences and M MSolutions
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emergency stops. #
Take ove rth esteering and stop in accordance with the tra ffic conditions. #
Swit chthe ignition off and switch it back on.
Ac tive Steering Assist is available once more.
Beginning emergency stop *Y
our hands are not on thesteering wheel. An emer gency stop is being initiated (/ page212). #
Put your hands back on thesteering wheel.
Yo u can cancel the deceleration at any time byper form ing one of thefo llowing actions:
R Steering
R Braking or accelerating
R Deactivating Active Dis tance Assi stDISTRONIC
Ø *A
ctive Steering Assist has reached the sy stem limits (/ page210).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth esteering and drive on in accordance with the traf fic conditions.
Traffic Sign Assist currently
unavailable See Owner's
Manual *T
raffic Sign Assist is temp orarily una vailable.
Once the cause of the problem is no longer present, the sy stem will be available again. #
Drive on. #
Ifth e display message does not disappear, stop theve hicle safely and clean the windscreen. 480
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions #
Ifth e display message still appears, consult a qualified specialist workshop. Driving saf
ety sy stems Display messages
Possible causes/consequences and M MSolutions
!
÷ currently unavailable See
Owner's Manual *
ABS and ESP ®
are temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be temp orarily una vailable.
The brake sy stem will continue tooperate normally. Braking dis tance may increase in an emergency braking situa‐
tion. &
WARNING Risk of skidding if ABS and ESP ®
are malfunctioning
The wheels may lock du ring braking and ESP ®
does not pe rform any vehicle stabilisation.
The steerability and braking characteristics are heavily impaired and the braking dis tance may increase. In addi‐
tion, other driving saf ety sy stems are switched off. #
Drive carefully on a suitable stre tch of road, making slight steering mo vements at a speed abo ve30 km/h. #
Ifth e display message does not disappear, consult a qualified specialist workshop immediately. Drive care‐
full y. Displ
aymessa ges and warning/indicator lamps 487

Display messages
Possible causes/consequences and M MSolutions
!
÷ inoperative See Owner's
Manual *
ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning.
The brake sy stem will continue tooperate normally. Braking dis tance may increase in an emergency braking situa‐
tion. &
WARNING Risk of skidding if ABS and ESP ®
are malfunctioning
The wheels may block duri ng braking and ESP®
does not pe rform any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking dis tance may increase. In addi‐
tion, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified specialist workshop. ÷
currently unavailable See
Owner's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning. &
WARNING Risk of skidding if ESP is malfunctioning ®
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. #
Drive carefully on a suitable stre tch of road, making slight steering mo vements at a speed abo ve30 km/h. 488
Displaymessa ges and warning/indicator lamps