ECU MERCEDES-BENZ C-CLASS ESTATE 2020 Workshop Manual

Coupling/uncoupling a trailer
&
WARNING Risk of injury fromtheve hicle
le ve l being changed
Ve hicles with le vel control sy stem: the
ve hicle le vel may be changed unin tentional ly,
e.g. by ot her persons. You may become trap‐
ped if you couple up or uncouple a trailer
while theve hicle le vel is changing. In addi‐
tion, other people could become trapped if
th eir limbs are between theve hicle body and
th e tyres or underneath theve hicle.
When coupling up or uncoupling a trailer,
make sure that: #
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R The ball neck is extended and engaged in a
secu rely loc ked position. Tr
ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R The trailer is connected cor rectl y.
R The trailer lighting sy stem is in working
order.
The functions of thefo llowing sy stems will be
af fected bya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross Traf fic Alert
R Reversing camera
R 360° camera R
AIRMATIC
Coupling up a trailer
* NO
TEDama getothest ar ter battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Remo vethe co ver cap from the ball head and
st ore it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. 246
Driving and pa rking

#
Open the soc ket cap. #
Inse rtthe plug with lug 1in groo ve3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far
as it will go. #
Let the cap engage. #
Secure the cable tothe trailer with cable ties
(only if you are using an adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering. Under
thefo llowing conditions, a message may
appear on the multifunction display even if the
trailer has been connected cor rectly:
R LEDs ha vebeen ins talled in the trailer light‐
ing sy stem.
R The cur rent has fallen below the trailer light‐
ing sy stem's minimum cur rent (50 mA).
% Accessories can be connected tothe perma‐
nent po wer supp lyup to180 W and tothe
po we r supp lythat is swit ched on via the igni‐
tion loc k.
Un coupling a trailer &
WARNING Risk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer with an engaged
ine rtia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an
engaged overrun brake. *
NO
TEDama gewhen uncoupling in a
st ate of overrun Uncou
pling in a state of overru n can dama ge
th eve hicle. #
Do not uncouple trailers with an
engaged overrun brake. &
WARNING Risk of becoming trapped
when disconnecting the trailer cable
Ve hicles with le vel control sy stem: The
ve hicle may lo wer when the trailer cable is
disconnected.
This could result in you or other people
becoming trapped if your or their limbs are
between theve hicle body and the tyres or
underneath theve hicle. #
Make sure that nobody is unde rneath
th eve hicle or in the immediate vicinity
of the wheel ar ches when you discon‐
nect the trailer cable. #
Secure the trailer against rolling away. Driving and pa
rking 247

#
Disconnect the electrical connection
between theve hicle and the trailer. #
Uncouple the trailer. #
Place the co ver cap on the ball head. Bicycle
rackfunction &
WARNING Risk of an accident when
using the bicycle rack incor rectly
The bicycle rack may become de tach ed from
th eve hicle in thefo llowing cases:
R the permissible load capacity of the
trailer hitch is exceeded.
R the bicycle rack is used incor rectl y.
R the bicycle rack is secured tothe ball
neck beneath the ball head.
Obser vethefo llowing foryo ur ow n sa fety
and that of other road users: #
always adhere tothe permissible load
capacity of the trailer hitch. #
only use the bicycle rack totranspo rt
bicycles. #
always proper lysecure the bicycle rack
by attaching it tothe ball head. #
only use bicycle rack s appr ovedby
Mercedes-Benz. #
always obser vethe bicycle rack operat‐
ing instructions. *
NO
TEDama geto, or cra cks on, the
trailer hitch due tounsuitable bic ycle
ra ck s or bicycle rack s being used incor‐
re ctly #
use only bicycle rack s appr ovedby
Mercedes-Benz. Depending on
the bicycle rack 's design, up to
th re e bicycles can be transpor ted on the bicycle
ra ck.
When mounted byattaching toball head 1,the
maximum load capacity is 75kg.
The load capacity is calculated from thewe ight
of the bicycle rack and the bicycle rack load.
The vehicle's driving characteristics will change
when a bicycle rack isfitted. Adapt your driving 248
Driving and pa rking

st
yle according ly. Drive carefully and maintain a
sa fe dis tance.
When using a bicycle rack , set the tyre pressure
fo r maximum loading on there ar axle of the
ve hicle. Further information on the tyre pressure
can be found in the tyre pressure table
(/ page 419).
Note s on loading
The lar gerth e dis tance between the load's
cent reof gr avity and the ball head, the greater
th e load on the trailer hitch.
Therefore, obser vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as evenly as possible across theve hicle's
longitudinal axis
Mercedes-Benz recommends removing all
de tach able parts from bicycles (e.g. bask ets,
ch ild seats, rech arge able bat teries) before load‐
ing them onto the bicycle rack . This will impr ove
th e aerodynamic resis tance and centre of gr avity
of the bicycle rack. Alw
ays secure the bicycles topreve ntthem from
moving around and check them at regular inter‐
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, aerodynamic resis tance
and the load on the trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis Obse
rveth efo llowing information when you are
loading the bicycle rack with up tothre e bicy‐
cles:
Loading the bicycle rack To
tal weight
of bicycle
rack and
load Max. dis‐
tance
1 1 Max. dis‐
tance
2 2
Up to75 kg 420 mm 300 mm Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be
guaranteed forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page 408) and the
instructions forto wing with bo thaxles on the
ground (/ page 409). Driving and parking
249

Instrument display
overview 1
Speedome ter
The segments on the speedome ter indica te
th est atus of thefo llowing sy stems: cruise
control / limiter / Active Dis tance Assi st
DISTRONIC
2 Outside temp erature
3 Time 4
Area for additional values (e xamp le:rev
counter): rev counter / navigation / ECO
display / consum ption / G-me ter / date
The fuel supply will be inter rupted toprotect
th e engine when there d mark on therev
counter (o verrev ving range) is reached.
5 Coolant temp erature display During normal operation,
the coolant tem‐
perature display is permitted torise to
12 0°C.
Ve hicles with 48 V on-board electrical sys‐
te m: POWER and CHARGE displ ays (electri‐
cal drive support and recuperation po wer of
th e electric mo tor)
6 Selected drive program Instrument display and on-board computer
251

Wi
-Fi Wi
-Fi connection overview
Yo u can use Wi-Fi toestablish a connection with
a Wi -Fi network and toaccess the Internet or
ot her network devices.
The following connection options are available:
R Wi-Fi connection
The Wi-Fi connection toaWi -Fi-capable
device, e.g. the cus tomer's mobile phone or
a ta blet PC is es tablished.
R Multimedia sy stem as a Wi-Fi hotspot
Using this function, a tablet PC or no tebook
can be connecte d,forex ample.
To establish a connection, you can use thefo l‐
lowing me thods:
R WPS PIN
The connection toa secure Wi-Fi network is
made via a PIN.
R WPS PBC
The connection toa secure Wi-Fi network is
made bypressing a button (push button).
R Security key The connection
toa secure Wi-Fi network is
made via a secu rity key.
Setting up Wi-Fi
Requ irements:
R The device tobe connec ted supports one of
th eth re e means of connection described
(/ page 283).
Multimedia sy stem:
4 System 5
ö Connectivity
Ac tivating/deactivating Wi-Fi #
Switch Wi-FionO or off ª.
If Wi-Fi is deactivated ª, communication via
Wi -Fi toall devices is inter rupte d. This also
means that a connection tothe HERMES
communication module cann otbe es tab‐
lished. Then functions such as dynamic route
guidance with Live Traf fic Information are not
av ailable.
Connecting the multimedia sy stem with a
device via Wi-Fi
This function is not available if a HERMES com‐
munication module is ins talled. The type of connection es
tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information (see the manufacturer's operat‐
ing instructions). #
Select Internet settings . #
Select Search for Wi-Fi networks.
Using a security key #
Select a Wi-Fi network in the list. #
Have the security key displa yed on the device
to be connec ted (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
% All devices support a security key as a
means of connection. Multimedia sy
stem 283

#
Select Continue inthe multimedia sy stem.
Connecting using a security key#
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
SSID MB Hotspot XXXXX .#
Enter the security key which is shown in the
media display on the device tobe connec ted. #
Confirm the entry.
Connecting using NFC #
Select Establish a connection via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle (/ page 325). #
Select Done.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key: #
Select Set up hotspot . #
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be ente red. Managing COMAND
Touch devices Re
quirements:
R The COMAND Touch app is ins talled on the
ex tern al device (e.g. tablet or smartphone).
R Wi-Fi is acti vated (/ page 283) and the mul‐
timedia sy stem is confi gured as a Wi-Fi hot‐
spot (/ page 284).
Multimedia sy stem:
4 System 5
COMAND Touch
Connecting and authorising a new device #
Select Authorise a new device. #
Select Connect new device. #
Ente rth e security key in theex tern al device.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised.
Au thorising a connected device #
Select Authorise a new device.
The devices already connec ted are displa yed. #
Select Continue using connected devices.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised. Multimedia sy
stem 285

Importing/exporting data
* NO
TELoss of da tadue topremature
re mo val #
Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data. Re
quirements:
R The vehicle is stationar y.
R The ignition is switched on or theve hicle has
been star ted.
R The SD card is inser ted (/ page 354) or the
USB device is connecte d (/page 355).
Multimedia sy stem:
4 System 5
System backup #
Select Import data orExport data.
Importing #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta originates from ano
ther vehicle, this is recog‐
nised du ring da tareading.
The multimedia sy stem is restar ted once the
data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
The data is expor ted. The data export may
ta ke several minutes. Ac
tivating/deactivating PIN pr otection Re
quirements:
To unlo ckthe PIN:
R There is an Internet connection.
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com. R
The Personalisation service is active
(/ page 288).
Multimedia sy stem:
4 System 5
PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Change settings .
Confirm with th e PIN. #
Select Protect data export.
Ac tivate Oor deacti vate ª the function. Multimedia sy
stem 287

Importing/exporting a user profile
Re
quirements:
R There is an Internet connection
(/ page 347).
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com.
R The Personalisation service is active.
R The function is available in your count ry.
Multimedia sy stem:
4 System 5
g Personalisation
5 Manual export/import
Importing a user profile #
Select Import profiles from the server.
The The profile import overwrites the exist-
ing profiles. Do you want to continue? mes‐
sage appears. #
Select Yes.
User profiles are impor ted.
Exporting a user profile #
Select Export profiles to the server.
User profiles are expor ted. %
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw ays
collectively impor ted or expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
Setting user profile options
Multimedia sy stem:
4 System 5
g Personalisation #
Highlight a profile. #
Select ¥options.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdates Information on software updates
The multimedia sy
stem displa ysa cor responding
message when a software update isavailable.
The availability of this function is dependent on
th e count ry.
Depending on the source, you can per form
va rious update s: Source of
the
update Up
date type
Up dates via mobile
phone Na
vigation map, sys‐
te m updates, Digital
Owner's Manual
Up dates via an exter‐
nal storage medium,
e.g. a USB flash drive Na
vigation maps %
Software updates via mobile phone requ ire
an active Internet connection forth eve hicle.
This is not available in all countries. For fur‐
th er information on connecting tothe Inter‐
net, see (/ page 346). Multimedia sy
stem 289

Ad
vantages of software updates
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order tocons tantly impr ovethequ ality of our
services you will recei vefuture software updates
fo ryo ur multimedia sy stem, the Mercedes me
connect services and your vehicle's communica‐
tion module. These will be sent to you via the
mobile phone connection in your vehicle and, as
an option, ins talled automaticall y.Yo u can moni‐
to rth est atus of your software updates on the
Mercedes me Portal and find information about
po tential inno vations.
Yo ur advantages at a glance:
R Con veniently recei vesoftware update s via
th e mobile phone network
R Impr ovesth equ ality and availability of
Mercedes me connect services
R Keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at https://me.secure.mercedes-
benz.com Car
rying out software updates
Requ irements:
R There is an Internet connection
(/ page 346).
R For automatic so ftwa reupdates: your
ve hicle has a permanently ins talled commu‐
nication module.
Multimedia sy stem:
4 System 5
Software update
Au tomatic so ftwa reupdates #
Activate Automatic online updates O.
The software upda tes will be downloaded
and ins talled automaticall y.
The cur rent status of the software update is
displa yed.
Manual software updates #
Switch off Automatic online updates ª. #
Select a software update from the list and
st art the update. Ac
tivating a so ftwa reupdate #
Restart the sy stem.
Fu nction of important sy stem updates
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, otherwise the
security of your multimedia sy stem cann otbe
ensured.
% If automatic online updates are activated,
the sy stem updates will be downloaded auto‐
matically (/ page 290).
As soon as a sy stem update is available for
download, a cor responding message appears on
th e media displa y.
Yo u ha vethefo llowing selection options:
R Download
The sy stem update will be downloaded in the
bac kground.
R Details
Info rm ation about the pending sy stem
update is displa yed.
R Later 290
Multimedia sy stem