adblue MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

1
Fuelfiller flap
2 Brac ketfo r fuel filler cap
3 Tyre pressure table
4 QR code forre scue card
5 Fuel type #
Press the back area of fuel filler flap 1. #
Turn the fuel filler cap anti-clockwise and
re mo veit. #
Insert the fuel filler cap from abo veinto
brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y. #
Close fuel filler flap 1. Ad
Blue ®
(vehicles with a diesel engine only) Note
s onrefilling AdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22 241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only fill the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once. 18 2
Driving and pa rking

Obser
vethe no tes on operating fluids
(/ page 437).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. To
p up AdBlue ®
* NOTEEngine damage duetoAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
AdBlue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of Driving and parking
18 3

Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Opening the
AdBlue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit.
To p up AdBlue ®
Mercedes-Benz recommends topping up
Ad Blue ®
at a filling pump. If no AdBlue ®
filling pump is
available, you can also top up AdBlue ®
using a cani ster. #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r4. #
Screw disposable hose 3onto the opening
of Ad Blue ®
re fill canis ter4 until hand-tight. #
Screw disposable hose 3onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter4.
The filling process stops when theAd Blue ®
ta nk is compl etely full. 184
Driving and pa rking

Ad
Blue ®
re fill canis ter4 can be remo ved
when it has been only partially em ptied. #
Unscr ew and close disposable hose 3and
Ad Blue ®
re fill canis ter4 inreve rse order. #
Replace AdBlue ®
filler cap 2and turn it
clockwise until it audibly engages. #
Close fuel filler flap 1. #
Swit chon the ignition for at least 60 sec‐
onds.
% Ifth e engine could not be star ted due tothe
Ad Blue ®
tan k being empty, it can take up to
60 seconds forth eto p up tobe de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re fill conta iners per‐
manently in theve hicle. Pa
rking Pa
rking theve hicle &
WARNING Risk of accident and inju ry
caused byan insuf ficiently secu redve hi‐
cle rolling away
If th eve hicle is not securely par ked suf fi‐
ciently, it can rollaw ay in an uncontro lled
wa yev en at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact with hot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. Driving and parking
18 5

VIN at the lo
wer edge of the windscreen 1
VIN (vehicle identi fication number) as label
The VIN as a label at the lo wer edge of the wind‐
screen is only available in some countries.
Engine number
The engine number is stamped into the crank‐
case. You can obtain fur ther information from
any qualified specialist workshop. Operating
fluids Note
s on operating fluids *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of injury from operating
fl uids harmful to your health
Operating fluids may be poisonous and harm‐
ful to yo ur health. #
Obser vethete xt on the original con‐
ta iners when using, storing or disposing
of operating fluids. #
Alw aysst ore operating fluids sealed in
th eir original conta iners. #
Alw ayske ep children away from operat‐
ing fluids. +
ENVIRONMEN
TALNO TEEnvironmental
pollution due todisposing of operating
fl uids in a non-environmen tally responsi‐
ble manner Operating
fluids include thefo llowing:
R fuels
R exhaust gas af tertre atment additives, e.g.
Ad Blue ®
R lubricants
Incor rect disposal of opera tingfluids can
cause considerable damage tothe environ‐
ment. #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thefo llowing:
R fuels
R DeNOx agent AdBlue ®
forex haust gas af ter‐
treatment
R lubri cants
R coolant Te
ch nical da ta437

Model
Total capacity
C 180
C 18 0 d
C 200
C 200 d
C 200 4MATIC
C 220 d
C 220 d 4MATIC 41
.0 litres
or
66.0 litres
C 300 d
C 300 d 4MATIC 50.0 litres
or
66.0 litres
All other models 66.0 litresModel
of whichreser ve
fuel
All model s7 .0 litres Ad
Blue ®
(vehicles with a diesel engine only) Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 437).
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or one that does not comply with the specifica‐
tions of these operating instructions.
* NO
TEMalfunctions due tothe dilution of
Ad Blue ®
or the use of additive-enhanced
Ad Blue ® The function of
the NOx exhaust gas af ter‐
treatment can be impaire dby the use of
unsuitable denoxification agents. #
Only use AdBlue ®
in accordance wi th
ISO 222 41 . #
Do not dilu teAd Blue ®
wi th wate r. #
Do not use additive-enhanced AdBlue ®
. *
NO
TEDama geand malfunctions due to
impurities in AdBlue ® Consequences of impuri
ties inAdBlue ®
:
R increased emission values
R damage tothe catalytic con verter
R NOx exhaust gas af tertre atment malfunc‐
tions #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidues cr ystallise af ter a period of
time, and contaminate the sur faces wi thwhich
th ey come into contact. Clean the dirty sur faces
wi th wate r as soon as possible.
When you open theAd Blue ®
tank, small
amounts of ammonia vapour may escape. Do
not inhale any ammonia vapours that may be
re leased. Only fill th eAd Blue ®
tank in well-venti‐
lated areas. 442
Tech nical da ta

Ad
Blue ®
filling capacity and consum ption Model
Total capacity
All models 25 litres Ad
Blue ®
consu mption
The average AdBlue ®
consu mption is between
1% and 5% of fuel consumption. Li kefuel con‐
sum ption, AdBlue ®
consu mption is highly
dependent upon driving style and operating con‐
ditions. Forth is reason, your vehicle's actual
consum ption figures under da y-to -day ope rating
conditions may di ffer from the consum ption fig‐
ures calculated. The frequency at which you will
ha ve to to p up AdBlue ®
will also vary. Ha vethe
Ad Blue ®
supply checked at a qualified specialist
wo rkshop before making journe ysoutside of
Europe. Before a longer stay outside of Europe,
consult a qualified specialist workshop.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can th
erefore deviate from thera nge cur rently dis‐
pl ay ed in the on-board computer. The informa‐
tion supplied in the Owner's Manual rega rding
th ere ser vequantity at thefirs t display warning
and on the minimum top-up quantity when the
fuel tank is em pty is also tobe under stood as
guide values. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 437). *
NO
TEEngine damage causedbyan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends that you ha vethe
oil change car ried out at a qualified specialist
wo rkshop.
Only use engine oils appr oved byMercedes-
Benz.
Pe trol engines: for cer tain countries, dif fere nt
engine oils can be used in conjunction with
re duced maintenance inter vals. Te
ch nical da ta443

Exhaust
gas af tertre atment Display messages
Possible causes/consequences and M MSolutions
Ø Refill AdBlue See Owner’s
Manual *
The AdBlue ®
leve l has fallen into there ser verange. #
Top up AdBlue ®
immediately (/ page 183).
Ø
Top up AdBlue Emergency
op. in XXX miles See Own-
er's Manual *
The low AdBlue ®
leve l will lead tolimited per form ance af terth ere maining dis tance displ ayed has been co vered. #
Top up AdBlue ®
immediately (/ page 183).
Ø
XX,X l Top up AdBlue Emer.
op.: max. XXX km/h Start
not poss. in XXX km *
The low AdBlue ®
leve l will lead tolimited per form ance from the speed displa yed.
Af terth ere maining dis tance displ ayed has been co vered, it will no longer be possible tostart the engine. #
Add at least the amount of AdBlue ®
displ ayed (/ page183). Displ
aymessa ges and warning/indicator lamps 499

Display messages
Possible causes/consequences and M MSolutions
Ø XX,X l Top up AdBlue
Switch on ignition, wait 60
sec. or eng. start not poss. *
The AdBlue ®
tank is em pty. Yo u can no lon gerst art the engine. #
Add at least the amount of AdBlue ®
displ ayed (/ page183). #
Switch on the ignition and waitfor appro ximately 60 seconds. #
Start the engine.
¯
AdBlue system fault See
Owner's Manual *
The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
¯
AdBlue system fault Emer-
gency op. in XXX km See
Owner's Manual *
The AdBlue ®
sy stem is malfunctioning. Performance will be reduced once there maining dis tance displ ayed has
been co vered. #
Consult a qualified specialist workshop immediatel y.500
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions
¯ AdBlue system fault Emer.
op.: max. XXX mph Start
not poss. in XXX miles *
Po we rre striction due totheAd Blue ®
sy stem fault. Af terth e dis tance displ ayed has been co vered, it will no longer
be possible tostart the engine. #
Consult a qualified specialist workshop immediatel y.
¯
AdBlue system fault Engine
start not possible *
The AdBlue ®
sy stem is malfunctioning. You can no lon gerst art the engine. #
Consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 501