lock MERCEDES-BENZ C-CLASS SALOON 2012 Repair Manual

#
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 428). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 406). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 79). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 96). #
Deactivate Active Brake Assi st
( / page 210). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is norm allyrequ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. 404
Breakdown assis tance
Internal use only

4MATIC
vehicles/ve hicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location The
towing eye is located in thestow age space
under the boot floor. Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe
to wing eye. Fasten theto w bar tothe trailer
hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. 406
Breakdown assis tance
Internal use only

#
App lythe electric parking brake manually. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift into position j. #
Vehicles with le vel control sy stem: setthe
normal vehicle le vel (/ page 219). #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. #
If necessar y,remo vethe wheel trim/hub
caps (/ page419). #
Raise theve hicle (/ page 420). Re
moving and fitting the wheel trim/hub
caps Re
quirements:
R The vehicle is prepared for a wheel change
(/ page 418). Wheel trim
The wheel trim co
vers the wheel bolts on vehi‐
cles with steel wheels. Before unscr ewing the
wheel bolts, remo vethe wheel trim. #
Toremo ve:using bo thhands, carefully reach
into two wheel trim openings and remo vethe
wheel trim.
Plastic hub cap #
Toremo ve:turn the cent recover of the hub
cap anti-clockwise and remo vethe hub cap. #
Tofit: make sure that the cent recover of the
hub cap is turned anti-clockwise. #
Position the hub cap and turn the cent re
co ver clockwise until the hub cap engages
ph ysically and audibly.
Aluminium hub cap #
Toremo ve:position soc ket2 from the tyre-
ch ange tool kit on hub cap 1. #
Position wheel spanner 3on soc ket2. #
Using wheel spanner 3, turn hub cap1
anti-clo ckwise and remo veit. #
Tofit: follow the instructions abo vein
re ve rse order.
% Specified tightening torq ue: 25 Nm. Wheels and tyres
419
Internal use only

Po
sition of jack support points
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of injury from incorrect
positioning of the jack
If yo u do not position the jack cor rectly at
th e appropriate jacking point of theve hicle,
th e jack could tip with theve hicle raised. #
Only position the jack at the appropri‐
ate jacking point of theve hicle. The
base of the jack must be positioned
ve rtically under the jacking point of the
ve hicle. *
NO
TEVehicle damage from the jack If
yo u do not position the jack cor rectly at
th e appropriate jack support point of the
ve hicle, the jack could tip over with theve hi‐
cle raised. #
The jack is designed exclusively for
jacking up theve hicle at the jack sup‐
port points. #
Position support 2of jack 4on jack sup‐
port point 1. #
Turn crank 3clockwise until suppo rt2
sits comple tely on jack support point 1and
th e base of the jack lies evenly on the
ground. #
Turn crank 3until the tyre is raised a maxi‐
mum of 3 cm from the ground. #
Loosen and remo vethe wheel (/ page 422). Wheels and tyres
421
Internal use only

*
NO
TEDama gecaused byincor rect cool‐
ant #
Only use coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction.
Information on coolant is available at thefo l‐
lowing locations:
R inthe Mercedes-Benz Specification for
Operating Fluids 310.1
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop *
NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the
engine cooling sy stem is not suf ficiently pro‐
te cted against overheating and cor rosion at
high outside temp eratures. #
Alw ays use coolant appr ovedby
Mercedes-Benz. #
Obser vethe instructions in the
Mercedes-Benz Specifications for Oper‐
ating Fluids 310.1. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
Proportion of antifreeze concentrate in the
engine cooling sy stem:
R a minimum of 50% (antifreeze pr otection
down toappr oximately -37°C)
R a maximum of 55% (antifreeze pr otection
down to-45°C) Note
s on windscreen washer fluid Obser
vethe no tes on operating fluids
(/ page 430). &
WARNING ‑ Risk of fire and injury due to
windscreen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. It could ignite if it comes into
con tact with hot engine component parts or
th eex haust sy stem. #
Make sure that no windscre enwasher
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids
which are also suitable for use on plas‐
tic sur faces, e.g. MB SummerFit or MB
Wi nterFit. *
NO
TEBlocked spr aynozzles caused by
mixing windscreen washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windscreen washer flu‐
ids. Te
ch nical da ta439
Internal use only

Display messages
Possible causes/consequences and M
MSolutions
Á Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R You can no lon gerst art the engine.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (/ page156).
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot forst arting the engine with theke y (/ page156). 450
Displaymessa ges and warning/indicator lamps
Internal use only

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Initiate a new swivel mo vement (/ page 237). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. 456
Display messages and warning/indicator lamps
Internal use only

Display messages
Possible causes/consequences and M
MSolutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. #
Ifth e ball neck has been folded in: unlockthe ball neck (/ page 237). #
Swivel the ball neck into the end position manually and let it engage. #
Ifth e ball neck has been folded out: unlockthe ball neck (/ page 237). #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Ù Steering malfunction
Increased physical effort
See Owner's Manual *T
he po werst eering assis tance is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. Display messages and
warning/indicator lamps 457
Internal use only

Display messages
Possible causes/consequences and M
MSolutions #
Visit or consult a qualified specialist workshop immediatel y.Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is significant lyimpaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. Active bonnet malfunction
See Owner's Manual
*T
he active bonnet (pedestrian pr otection) is malfunctioning or inoperative af ter having already been triggered. #
Consult a qualified specialist workshop.
C *A
t least one door is open. #
Close all doors.
M *T
he bonnet is open. &
WARNING Risk of accident due todriving with the bonn etunlo cked
The bonn etmay open and block your vie w. 458
Display messages and warning/indicator lamps
Internal use only

Display messages
Possible causes/consequences and M
MSolutions #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions. #
Close the bonn et.
N *T
he boot lid is open. &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if the boot lid is open when the engine is running, especially if theve hicle is in motion. #
Alw ays switch off the engine before opening the boot lid. #
Never drive with the boot lid open. #
Close the boot lid.
_ Rear left seat backrest not
locked (Example) *T
he seat backrest of the cor responding seat is not engaged. #
Foldthe seat backrest back until it engages. Display messages and
warning/indicator lamps 459
Internal use only