warning MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

Problems with the auxiliary heating/ventilation
Display messages
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off
using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. FAIL¯ The auxiliary heating cannot be switched on or has switched itself
off.
The auxiliary heating is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. Adjusting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior Adjusting the air vents
177Climate control Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Running-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle has been delivered or after repairs. Full sys-
tem effectiveness is not reached until the end
of this teach-in procedure.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying road speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R When changing gears manually, change up
in good time, before the rev counter needle
reaches Ôof the way to the red area of the
rev counter. R
Do not shift down a gear manually in order
to brake.
R Vehicles with automatic transmission: try
to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
After 1,500 km, you may gradually accelerate the vehicle to full road and engine speeds.
You should also observe these notes on run-
ning-in if the engine or parts of the drive train
on your vehicle have been replaced.
Always observe the applicable speed limit. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake 180
DrivingDriving and parking

boosting effect. You will require considerably
more effort to steer and brake. There is a riskof an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only set the automatic transmission to the
respective drive positions when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. Otherwise, you could damage the
drive train.
Hybrid vehicles: observe the safety instruc-
tions for hybrid vehicles (Y page 269).Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers 2
Ignition (power supply for all consumers)
and drive position
3 Starting the engine
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on
The engine cannot be started.
Vehicles with AIRPANEL: you can open the
shutters in the radiator trim by turning the key to position 2in the ignition lock. After approx-
imately 120 seconds the shutters open auto-
matically. Further information on opening and cleaning the shutters (Y page 400).
Start/Stop button General notes
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi-
cle. This occurs, for example, when starting
the engine.
To start the vehicle without actively using the key:
R the Start/Stop button must be inserted in
the ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key
or KEYLESS-GO (Y page 91)
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality. Driving
181Driving and parking Z

Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine. General notes Vehicles with a petrol engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Manual transmission You can only start the engine when the clutch
pedal is fully depressed.
X Depress the brake pedal and keep it
depressed.
X Fully depress the clutch pedal.
X Shift to neutral N.
Automatic transmission X
Shift the transmission to position P
(Y page 193).
The transmission position indicator in the
multifunction display shows P
(Y page 195).
You can also start the engine when the trans- mission is in position N.
Starting procedure with the key To start the engine using the key instead of
the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
X To start a petrol engine: turn the key to
position 3in the ignition lock (Y page 181)
and release it as soon as the engine is run- ning.
X To start a diesel engine: turn the key to
position 2in the ignition lock (Y page 181).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the %preglow indicator lamp
goes out, turn the key to position 3
(Y page 181) and release it as soon as the
engine is running.
You can start the engine without preglow if
the engine is warm. Driving
183Driving and parking Z

If the engine will not start:
X Remove the key from the ignition lock.
X Reinsert the key into the ignition lock after
a short waiting period.
X Turn the key to position 2in the ignition
lock (Y page 181).
The indicator lamps in the instrument clus-
ter light up (Y page 351).
X Turn the key to position 3in the ignition
lock (Y page 181) and release it as soon as
the engine is running.
Starting procedure with the Start/Stop button The Start/Stop button is only available on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function.
The Start/Stop button can be used to start
the vehicle manually without inserting the key
into the ignition lock. The key must be in the
vehicle and the Start/Stop button must be
inserted in the ignition lock. This mode for
starting the engine operates independently of the ECO start/stop automatic engine start
function.
You can start the engine if a valid key is in thevehicle. Switch off the engine and always take
the key with you when leaving the vehicle,
even if you only leave it for a short time. Pay
attention to the important safety notes.
X Depress the brake pedal and keep it
depressed.
X To start a petrol engine: press the Start/
Stop button once (Y page 181).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once (Y page 181).
Preglow is activated and the engine starts. Pulling away
Manual transmission !
Change gear in good time and avoid spin-
ning the wheels. Otherwise, you could dam- age the vehicle.
X Depress the brake pedal and keep it
depressed.
X Depress the clutch pedal fully.
X Shift to either first gear or reverse gear R.
X Release the electric parking brake
(Y page 209).
X Release the brake pedal.
X Slowly release the clutch pedal and gently
depress the accelerator pedal.
Follow the shift recommendations in the mul- tifunction display for an economical driving
style (Y page 191).
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking feature, see the Digital Owner's Manual.
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! If a warning tone sounds and the
Release park. brake Release park. brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake. 184
DrivingDriving and parking

X
Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake (Y page 209) is
automatically released.
The red !indicator lamp in the instru-
ment cluster goes out.
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. Only then is the
parking lock released. If the brake pedal is not
depressed, the DIRECT SELECT lever can still be moved but the parking lock remains
engaged.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking feature; see the Digital Owner's Manual.
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Pulling away with a trailer To ensure that you do not roll backwards
when pulling away on an uphill slope, engage the electric parking brake. X
Press and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red !indicator lamp in the instru-
ment cluster remains lit.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
the electric parking brake is released.
The red !indicator lamp in the instru-
ment cluster goes out.
For further information on the electric parking
brake, see (Y page 209).
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot from the brake pedal to the accelerator pedal and depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Remove your foot from the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if: R you are pulling away on a level road or a
downhill gradient.
R on vehicles with automatic transmission,
the transmission is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning. Driving
185Driving an d parking Z

ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
If the è ECO symbol is shown in green in
the multifunction display, the ECO start/stop
function switches the engine off automati-
cally once the vehicle stops moving.
The ECO start/stop function is activated
whenever you switch on the engine using the key or the Start/Stop button.
If the ECO start/stop function has been man-
ually deactivated (Y page 187) or a malfunc-
tion has caused the system to be deactivated,
the è ECO symbol is not displayed. Automatic engine switch-off General notes
The ECO start/stop function is operational
and the
èECO symbol is shown in green in
the multifunction display, if:
R the indicator lamp in the ECO button lights
up green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R no electrical connection is established
between the vehicle and the trailer or
another carrier system (e.g. bicycle rack)
R the driver's door is closed and the driver's
seat belt is fastened
If the conditions for automatic engine switch- off are not all fulfilled, the èECO symbol is
shown in yellow.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
Vehicles with manual transmission 186
DrivingDriving and parking

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 232) or DISTRONIC
PLUS (Y page 222).
X Try to start the engine again (Y page 183).The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 183). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 418).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again (Y page 183).
If the engine still does not start: X Consult a qualified specialist workshop. Driving
189Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 393). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting between
5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over- heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 190
Manual transmissionDriving and parking

Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Bear in mind that power transmission
between the engine and the transmission is
interrupted when the engine is switched off.
For this reason, shift the automatic transmis-
sion to Pwhen the engine is switched off and
the vehicle is stationary. Apply the electric
parking brake to prevent the vehicle from roll- ing away.
Hybrid Vehicles: observe the safety instruc-
tions for hybrid vehicles (Y page 269). DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to
its original position. The current transmission position P,R, Nor Dappears in the transmis-
sion position display in the multifunction dis- play (Y page 195).
Engaging park position P !
If the engine speed is too high, do not shift
the automatic transmission directly from D
to R, from Rto Dor directly to P. Otherwise,
the automatic transmission could be dam-
aged. j
Park position with parking lock
k Reverse gear Automatic trans
mission
193Driving an d parking Z