warning MERCEDES-BENZ C-CLASS SALOON 2014 Workshop Manual

Adaptive brake lamps
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by flashing brake lamps
R by activating the hazard warning lamps
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off the hazard warning lamps using the hazard
warning button (Y page 137).ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 74).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is a component of
ESP ®
. Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! If you test the parking brake using a brake
dynamometer, switch the ignition off.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
When towing your vehicle with the rear axle
raised, observe the notes on ESP ®
(Y page 422).
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up and:
R the vehicle is moving
R the ECO start/stop function is activated
If the ÷ warning lamp lights up continu-
ously, ESP ®
is not available due to a malfunc-
tion.
Observe the information on warning lamps
(Y page 357) and display messages which
may be shown in the instrument cluster
(Y page 315).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly. 80
Driving safety systemsSafety

Characteristics of ESP
®General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine
starts automatically. ESP ®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again.
Deactivating/activating ESP ®Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 74).
You can select between the following states
of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following. It may be best to deactivate ESP
®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle if the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®
You can deactivate or activate ESP ®
via the
on-board computer.
X To deactivate: (Ypage 307).
The å ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 307).
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R the driven wheels can spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R traction control is still activated
R PRE-SAFE ®
is no longer available; nor is it
activated if you brake firmly with assis-
tance from ESP ®
R PRE-SAFE ®
Brake is no longer available; it
is also not activated if you brake firmly with
assistance from ESP ®
R ESP ®
still provides support when you brake
firmly. Driving safety systems
81Safety Z

ESP
®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP ®
trailer stabilisation is active above
speeds of approximately 65 km/h.
ESP ®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction.
Crosswind Assist General notes
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The crosswind driving assistance
function integrated in ESP ®
noticeably
reduces these impairments.
Depending on the direction and intensity of
the side wind, ESP ®
is activated automati-
cally.
ESP intervenes with stabilising braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 80 km/h when driving straight ahead
or cornering gently. Important safety notes
Crosswind Assist does not work if ESP
®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 355) as well as dis-
play messages (Y page 318). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi- tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 232) and
hill start assist (Y page 185). PRE-SAFE
®
Brake
General notes i
Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 74). 82
Driving safety systemsSafety

PRE‑SAFE
®
Brake is only available for vehi-
cles with the Driving Assistance package.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system and the camera
system must be switched on and operational.
With the help of the radar sensor system and the camera system, PRE-SAFE ®
Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
PRE-SAFE ®
Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing
upright.
Observe the restrictions described in the
"Important safety notes" sec-
tion“ (Y page 83).
PRE-SAFE ®
Brake can help you to minimise
the risk of a collision with a vehicle ahead or a pedestrian, and reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a
risk of collision, you will be warned visually
and acoustically as well as by automatic brak- ing.
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions. In these cases, PRE-SAFE
®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col- lision, you must apply the brakes yourself.
The PRE-SAFE ®
Brake function can also brake
the vehicle automatically under the following
conditions:
R the driver and front passenger have their
seat belts fastened
and
R the vehicle speed is between approx-
imately 7 km/h and 200 km/h
At a speed of up to approximately 70 km/h,
PRE-SAFE ®
Brake can also detect:
R stationary objects in the path of your vehi-
cle, e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle G
WARNING
PRE-SAFE ®
Brake does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired. Driving safety systems
83Safety Z

Detection by the radar sensor system is also
impaired in the event of:
R dirt on the sensors or obscured sensors
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
Detection by the camera system is also
impaired in the event of:
R dirt on the camera or if the camera is cov-
ered
R glare on the camera system, e.g. from the
sun being low in the sky
R darkness
R if:
- pedestrians move quickly, e.g. into the
path of the vehicle
- the camera system no longer detects a
pedestrian as a person due to special
clothing or other objects
- a pedestrian is concealed by other
objects
- the typical outline of a person is not dis-
tinguishable from the background
Following damage to the front end of the vehi-
cle, have the radar sensor settings and oper- ation checked at a qualified specialist work-
shop. This also applies to collisions at slow
speeds where there is no visible damage to
the front of the vehicle.
Following damage to the windscreen, have
the configuration and operation of the cam-
era system checked at a qualified specialist
workshop. Function X
To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 309).
If the PRE-SAFE ®
Brake is not activated, the
æ symbol appears in the multifunction
display.
This function will issue a warning if:
R at a speed of around 30 km/h or more, the
distance maintained to the vehicle travel-
ling in front is insufficient for several sec-
onds.
The · distance warning lamp then lights
up in the instrument cluster.
R at a speed of approximately 7 km/h or
higher, you very quickly approach a vehicle
in front or a pedestrian.
An intermittent warning tone will then
sound and the ·distance warning lamp
lights up in the instrument cluster.
X Brake immediately to defuse the situation.
or
X Take evasive action provided it is safe to do
so.
If there is an increased risk of collision, pre-
ventive passenger protection measures (PRE-
SAFE ®
) are activated.
If the risk of collision with the vehicle in front remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application. Auto-
matic emergency braking is not performed
until immediately prior to an imminent acci-
dent.
You can prevent the intervention of PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal 84
Driving safety systemsSafety

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 85).
All countries: G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in
the boot. Otherwise, the key may not be
detected, e.g. when starting the engine using
the Start/Stop button. 90
KeyOpening and closing

onds until the battery check lamp flashes
twice (Y
page 94). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 85).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key.
Further information about: R unlocking the driver's door (Y page 98)
R unlocking the boot (Y page 105)
R locking the vehicle (Y page 100)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and release catch
:is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist workshop. Key
93Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 416).
or
X Jump-start the vehicle (Y page 418).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 86).96
DoorsOpening and closing

The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 85).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 368).Unlocking and opening the doors
from the inside
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open the doors from inside the vehicle. You can
deactivate the double lock function by deac-
tivating the interior motion sensor . The doors can then be opened from the inside after thevehicle has been locked from the outside. You
can only open the rear doors from inside the
vehicle if they are not secured by the child- proof locks (Y
page 73). The anti-theft alarm
system is triggered if the door is opened from
the inside. Switch off the alarm (Y page 85).
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 73). If the vehicle has previously been
locked with the key or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(Y page 85). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The switches are on the
driver’s door. Doors
97Opening and closing Z

X
Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Make sure that the doors and the boot lid
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when
doing so.
All vehicles:
If you lock the vehicle as described above, the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid. The opening dimensions on the boot lid can
be found in the "Vehicle data" section
(Y
page 476).
i You can limit the opening angle of the
boot lid in COMAND Online or Audio 20
(see the separate operating instructions).
Do not leave the key in the boot. You could
otherwise lock yourself out.
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 368). Obstacle detection with boot lid
reversing feature
Vehicles with boot lid remote closing fea- ture: the boot lid is equipped with automatic
obstacle detection with reversing function. If
a solid object blocks or restricts the boot lid
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the boot lid when automatically closing, the
boot lid opens again automatically. The auto- matic obstacle recognition with reversing
function is only an aid. It is not a substitute for
your attentiveness when opening and closing the boot lid. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R press the Fbutton on the key, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
boot lid, or
R pull the boot lid handle Boot
101Opening and closing Z