lights MERCEDES-BENZ C-CLASS SALOON 2014 User Guide

R
work on electronic components
R work on the hybrid system
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers. Leave warning stickers in position.
Observe the following information when driv-ing your vehicle:
R the safety notes in this manual
R the technical data in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions 28
Introduction

Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock.
If components of the restraint system are
activated during an accident, the hybrid sys-
tem is automatically deactivated.
The hybrid system is not activated when the
vehicle is started if:
R a short circuit is detected in the hybrid sys-
tem.
R a hybrid system electrical connection is
disconnected.
This ensures that you do not come into con-
tact with high voltage.
Manual deactivation of the hybrid sys-
tem The hybrid system can be deactivated man-
ually using the high voltage switch-off device.
! To prevent damage to the hybrid system
please observe the following instructions:
R only deactivate the hybrid system man-
ually in the following situations.
R work on the hybrid system may only be
carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
R if the 6 restraint system warning lamp
in the instrument cluster lights up after an
accident.
R if the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated.
R if the vehicle is badly damaged and has to
be towed or transported.
X If possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N.
X Release the electric parking brake.
X Roll the vehicle to a safe place and park it
safely. Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. There is therefore a risk of being
locked out if the vehicle is being pushed or
tested on a dynamometer.
X Switch the ignition off.
X Shift the automatic transmission to park
position P.
Apply the electric parking brake
(Y page 209).
Secure the vehicle to prevent it from rolling
away (Y page 439).
X To use the high-voltage switch-off
device: open the bonnet. X
Press release clip :in the direction of the
arrow and pull it out.
X Pull high voltage switch-off device ;apart
until it engages in the stop position.
High-voltage battery G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. Hybrid vehicles
43Safety Z

The restraint system includes the:
R seat belt system
R airbags
R child restraint system
R child seat securing system
The components of the restraint system work
in conjunction with each other. They can only
offer protection if all vehicle occupants
always:
R have the seat belt correctly fastened
(Y page 48)
R have the seat and head restraint adjusted
properly (Y page 119)
As the driver, you must also make sure that
the steering wheel is also adjusted properly.
Observe the information on the correct driv-
er's seat position (Y page 118).
In addition, you must make sure that the air-
bags can inflate properly if they are deployed (Y page 51).
An airbag supplements a correctly worn seat
belt and, as an additional safety device,
increases protection for vehicle occupants in
applicable accident situations. The airbags
are not deployed, for example, in the event of an accident in which sufficient protection is
offered by the seat belt. In addition, only
those airbags, which in the applicable acci-
dent situations offer additional protection,
are deployed in the event of an accident.
However, the seat belt and airbag generally
do not protect against objects penetrating
the vehicle from the outside.
Information on how the restraint system
operates can be found under "Deployment of
belt tensioners and airbags" (Y page 60).
See "Children in the vehicle" for further infor- mation on children travelling in the vehicle as
well as on child restraint systems
(Y page 63). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact an authorised Mercedes-Benz Centre. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the engine is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running
All vehicles, except hybrid vehicles: G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. Occupant safety
45Safety
Z

There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop.
Hybrid vehicles: G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock. PASSENGER AIRBAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
:
and PASSENGER AIR BAG OFF indicator
lamp ;are part of the deactivation system of
the front-passenger front airbag. The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the case of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF ;lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an accident.
Depending on the person in the front-
passenger seat, the front-passenger front air-
bag must either be disabled or enabled; see
the following points. You must make sure of
this both before and during a journey.
R Children in a rearward-facing child
restraint system: the PASSENGER AIR
BAG OFF indicator lamp must be lit. The
front-passenger front airbag is disabled.
Always observe the information on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) and on
"Children in the vehicle" (Y page 63).
R Children in a forward-facing child
restraint system: depending on the instal-
led child restraint system, the age and size of the child the front-passenger front airbag
is either disabled or enabled. Therefore,
always observe the information on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) and on
"Children in the vehicle" (Y page 63).
R All other persons: the PASSENGER AIR
BAG ON indicator lamp must be lit. The
front-passenger front airbag is enabled.
Depending on the build of the person on the front-passenger seat, the PASSENGER AIR
BAG OFF indicator lamp may light up. The
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident. In this case, the front-passenger
seat should not be used.
Always observe the information on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) as well46
Occupant safetySafety

Objects in the vehicle interior may pre-
vent the airbag from functioning cor-
rectly. Before starting your journey and to
avoid risks resulting from the speed of the
airbag as it deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air-
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an airbag, e.g. to doors, side
windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify an airbag cover or affix objects
such as stickers to it, the airbag can no longer function correctly. There is an increased risk
of injury.
Never modify an airbag cover or affix objects
to it. G
WARNING
Sensors to control the airbags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ling, as well as damaged doors, can lead to the function of the sensors being impaired. The
airbags might therefore not function properly any more. Consequently, the airbags cannot
protect vehicle occupants as they are
designed to do. This poses an increased risk
of injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
elling carried out at a qualified specialist
workshop. Front airbags !
Do not place heavy objects on the front-
passenger seat. This could cause the sys-
tem to identify the seat as being occupied. In the event of an accident, the restraint
systems on the front-passenger side may
be triggered and have to be replaced. Driver's airbag
:deploys in front of the
steering wheel; front-passenger front air-
bag ;deploys in front of and above the glove
compartment.
When deployed on the front seats, the front
airbags offer additional protection for the
head and thorax.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger front airbag (Y page 46).
Front-passenger front airbag ;will only
deploy if:
R the automatic front-passenger front airbag
deactivation system has detected that the
front-passenger seat is occupied
(Y page 54). The PASSENGER AIR BAG
ON indicator lamp lights up (Y page 54)
R the restraint system predicts a high
severity of an accident 52
Occupant safetySafety

In the event of a side impact, the windowbag
is deployed on the side on which the impact
occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a windowbag may be deployed in
other accident situations (Y page 60).Automatic front-passenger front air-
bag deactivation
Introduction In order to recognise a child restraint system
on the front-passenger seat, the automatic
front-passenger front airbag deactivation sys- tem categorises the person in the front-
passenger seat. Depending on that result, the
front-passenger front airbag is either enabled or disabled. If a rearward-facing child
restraint system is fitted to the front-
passenger seat, the PASSENGER AIR BAG
OFF indicator lamp must light up after the
system self-test and remain lit. The front-
passenger front airbag is disabled.
The system does not disable:
R the sidebag
R the windowbag
R the seat belt tensioner
Make sure that your vehicle is equipped with
the automatic front-passenger front airbag
deactivation system (Y page 66). If this is
not the case, always fit the child restraint sys- tem on a suitable rear seat (Y page 68).
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of
the child restraint system. Never place
objects under or behind the child restraint
system, e.g. cushions. Fully retract the seat
cushion length. The entire base of the child
restraint system must always rest on the seat cushion of the front-passenger seat. The
backrest of the forwards-facing child restraint
system must, as far as possible, be resting on the backrest of the front-passenger seat. The child restraint system must not touch the roof
or be put under strain by the head restraint.
Adjust the angle of the seat backrest and the
head restraint position accordingly. Only then is the correct function of the automatic front- passenger front airbag deactivation system
guaranteed. Always observe the information
on suitable positioning of the child restraint
system (Y page 68) in addition to the child
restraint system manufacturer's installation
instructions.
Operation of automatic front-passenger front airbag deactivation :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front airbag is disabled or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out a self-diagnosis.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the case of an accident, all deployment 54
Occupant safetySafety

criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF ;lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an accident.
If the status of the front-passenger front air-
bag changes while the vehicle is in motion, an
airbag display message appears in the instru-
ment cluster (Y page 328). When the front-
passenger seat is occupied, always pay atten-
tion to the PASSENGER AIR BAG ON and
PASSENGER AIR BAG OFF indicator lamps. Be aware of the status of the front-passenger
front airbag both before and during the jour-
ney.
If there is no child restraint system fitted to
the front-passenger seat, the front-passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, the automatic front-passenger
front airbag deactivation system may be influ-
enced, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
The front-passenger front airbag may be dis-
abled by mistake as a result of these or similar actions. In this case, the PASSENGER AIR
BAG OFF indicator lamp lights up perma-
nently. The front-passenger front airbag does not then deploy during an accident. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp is lit, the front-passenger front airbag is disa-
bled. It will not be deployed in the event of an
accident and cannot perform its intended pro-
tective function. A person in the front-
passenger seat could then, for example, come into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always make sure that:
R the classification of the person in the front-
passenger seat is correct and that the front- passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front airbag is correct. G
WARNING
If you secure a child on the co-driver's seat in a rearward-facing child restraint system and
the PASSENGER AIR BAG ON indicator lamp
lights up, the co-driver's airbag could be
deployed in the event of an accident. The childcould be struck by the airbag. There is an
increased risk of injury, possibly even fatal.
In this case, always ensure that the co-driver's
airbag is disabled. The PASSENGER AIRBAG
OFF indicator lamp must light up.
If the PASSENGER AIR BAG OFF indicator
lamp remains off and/or the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on
the front-passenger seat. Further information can be found under "Problems with the auto-matic front-passenger front airbag deactiva-
tion system" (Y page 59). Occupant safety
55Safety Z

G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, in the event of an
accident, the child could:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the airbag if the PASSENGER
AIR BAG ON indicator lamp is lit
This poses an increased risk of injury or even fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt outlet to the shoulder belt
guide on the child restraint system. The shoul-
der belt strap must be routed forwards and
downwards from the vehicle belt outlet. If
necessary, adjust the vehicle belt outlet and
the front-passenger seat accordingly. Always
observe the information about suitable posi-
tioning of the child restraint system in this
Owner's Manual as well as the child restraint system manufacturer's installation instruc-
tions.
If the automatic front-passenger front airbag
deactivation system detects that:
R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
R the front-passenger seat is occupied by a
child in a rearward-facing child restraint
system, the PASSENGER AIR BAG OFF indi-
cator lamp lights up after the system self-
test and remains lit. This indicates that the
front-passenger front airbag is disabled.
But in the case of a child in a rearward-
facing child restraint, the PASSENGER AIR
BAG ON indicator lamp can light up after
the system self-test and remain lit. This indicates that the front-passenger front air-
bag is enabled. The result of the classifica-
tion is dependent on, among other factors, the child restraint system and the child's
build. It is recommended that you fit the
restraint system to a suitable rear seat.
R the front-passenger seat is occupied by a
child in a forward-facing child restraint sys-
tem, either the PASSENGER AIR BAG ON or
PASSENGER AIR BAG OFF indicator lamp
lights up and remains lit after the system
self-test depending on the result of the
classification. The result of the classifica-
tion is dependent on, among other factors,
the child restraint system and the child's
build.
Move the front-passenger seat as far back
as possible. Always observe the informa-
tion in "Child restraint systems on the front- passenger seat" (Y page 66) and in "Suit-
able positioning of the child restraint sys-
tem" (Y page 68). Alternatively, you can
fit the child restraint system to a suitable
rear seat.
R the front-passenger seat is occupied by a
person with a smaller build (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi- cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger seat as far back as possible. Alterna-
tively, a person with a small build can sit on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled. 56
Occupant safetySafety

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 57).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person with a build cor-responding to that of an
adult. The classification of the person on the front-passenger seat is
incorrect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 54).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child
restraint system.
X Make sure that the entire base of the child restraint system rests
on the seat cushion.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not
install a rearward-facing child restraint system on the front-
passenger seat. It is recommended that you fit the restraint
system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. Occupant safety
59Safety Z

Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have
the vehicle towed to a qualified specialist
workshop after an accident. Take this into
account, particularly if a seat belt tensioner
was triggered or an airbag was deployed.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If the belt tensioners are triggered or an air-
bag is deployed, you will hear a bang, and a
small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your
hearing. In general, the powder released is
not hazardous to health but may cause short- term breathing difficulties to persons suffer-
ing from asthma or other pulmonary condi-
tions. Provided it is safe to do so, you should
leave the vehicle immediately or open the
window in order to prevent breathing difficul- ties. Operation During the first stage of a collision, the
restraint system control unit evaluates impor- tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the seat
belt tensioners in the event of a head-on or
rear collision.
A seat belt tensioner can only be triggered if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning
lamp" (Y page 45)
R the belt tongue has engaged in the belt
buckle of the respective front seat
The seat belt tensioners in the rear compart-
ment are triggered independently of the lock
status of the seat belts.
If the restraint system control unit detects a
high severity of an accident, in certain head-
on collisions, additional components of the
restraint system are deployed independently
of each another:
R front airbags and driver's kneebag
R windowbag, if the system determines that
deployment can offer additional protection
to that provided by the seat belt
On vehicles with the automatic front-
passenger front airbag deactivation system:
depending on the person in the front-
passenger seat, the front-passenger front air-
bag is either disabled or enabled. The front-
passenger front airbag can only be deployed
in an accident if the PASSENGER AIR BAG ON indicator lamp is lit. Observe the information
on the PASSENGER AIR BAG indicator lamps
(Y page 46).
Your vehicle has two-stage front airbags. In
the first deployment stage, the front airbag is
filled with propellant gas to reduce the risk of 60
Occupant safetySafety