service MERCEDES-BENZ C-CLASS SALOON 2014 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: C-CLASS SALOON, Model: MERCEDES-BENZ C-CLASS SALOON 2014Pages: 489, PDF Size: 14.88 MB
Page 29 of 489
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis In situations like this, the body, the under-
body, chassis parts, wheels or tyres could
be damaged without the damage being visi-
ble. Components damaged in this way can
unexpectedly fail or, in the case of an acci-
dent, no longer withstand the strain they
are designed for.
If the underbody panelling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody panelling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If, upon con-
tinuing your journey, you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Hybrid vehicles have a combustion engine
and an electric motor. The voltage supply for
operating the vehicle electrically is provided
by the vehicle's high-voltage electrical sys-
tem. G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow 26
Introduction
Page 30 of 489
warning stickers. The cables of the vehicle's
high-voltage electrical system are orange.
Vehicles with an electric motor generate sig-
nificantly less noise than vehicles with inter-
nal combustion engines. As a result, in certain situations your vehicle may not be heard by
other road users. This can happen, for exam-
ple, when you are parking and your vehicle is not seen by other road users. This requires
you to adopt a particularly anticipatory driving
style, as it is necessary to allow for the pos-
sibility that other road users may behave
unpredictably. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the information
systems and communication devices integra-
ted into the vehicle which receive and/or
transmit radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel- evant conditions of Directive 1999/5/E C.
You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-fied according to the currently valid version of
Regulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions Introduction
27 Z
Page 31 of 489
R
work on electronic components
R work on the hybrid system
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers. Leave warning stickers in position.
Observe the following information when driv-ing your vehicle:
R the safety notes in this manual
R the technical data in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions 28
Introduction
Page 32 of 489
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem- ory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
It is read by employees of the service network (including manufacturers) using special diag-
nostic testers. More detailed information is
obtained from it, if required.
After a fault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorised
expert), could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case of an emergency. Copyright information
General notes
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource Introduction
29 Z
Page 60 of 489
If children are travelling in the vehicle, be sure
to observe the notes on "Children in the Vehi- cle" (Y page 63).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover orthe seat cushion is damaged, have the nec-
essary repair work carried out at a Mercedes- Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by
Mercedes-Benz in combination with the auto- matic front-passenger front airbag deactiva-
tion system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the person is seated properly with a cor-
rectly fastened seat belt.
R the front-passenger seat has been moved
as far back as possible.
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front- passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the automatic front-
passenger front airbag deactivation system
checked and repaired immediately at a quali-
fied specialist workshop. G
WARNING
Objects between the seat surface and the
child restraint system could affect the func-
tion of the automatic front-passenger front
airbag deactivation system. This could result
in the front-passenger front airbag not func-
tioning as intended during an accident. This
poses an increased risk of injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must Occupant safety
57Safety
Z
Page 68 of 489
load in an accident. Have the child restraint
securing systems checked in a qualified spe-
cialist workshop before fitting a child restraint
system again.
Securing systems for the child restraint sys-
tem are: R the seat belt system
R the ISOFIX securing rings
R the Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe
the information on "Child restraint systems
on the front-passenger seat" (Y page 66).
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems
recommended by Mercedes-Benz. You can obtain information about this at any
Mercedes-Benz Service Centre. ISOFIX child seat securing system
G
WARNING
ISOFIX child restraint systems do not offer
sufficient protective effect for children whose weight is greater than 22 kg who are securedusing the safety belt integrated in the child
restraint system. The child could, for example, not be restrained correctly in the event of an
accident. This poses an increased risk of
injury or even fatal injury.
If the child weighs more than 22 kg, only use
ISOFIX child restraint systems with which the child is also secured with the vehicle seat belt. Also secure the child restraint system with the
Top Tether belt, if available.
When fitting a child restraint system, be sure to observe the manufacturer's installation
instructions and the instructions for correct
use of the child restraint system
(Y page 68). Before every trip, make sure that the ISOFIX
child restraint system is engaged correctly in
both ISOFIX securing rings.
! When fitting the child restraint system,
make sure that the seat belt for the centre
seat does not get trapped. Otherwise, the
seat belt could be damaged. :
ISOFIX securing rings
Vehicles with rear seat armrest: adjust the
rear seat armrest so that ISOFIX securing
rings :for the ISOFIX child restraint system
are accessible.
X Install the ISOFIX child restraint system on
both ISOFIX securing rings :.
ISOFIX is a standardised securing system for specially designed child restraint systems on
the rear seats. ISOFIX securing rings :for
two ISOFIX child restraint systems are fitted
on the left and right of the rear seats.
Secure child restraint systems without an
ISOFIX child seat securing system using the
seat belts in the vehicle. When fitting a child
restraint system, be sure to observe the man-
ufacturer's installation and operating instruc-
tions and the instructions for correct use of
the child restraint system (Y page 68). Top Tether
Introduction Top Tether provides an additional connection
between the child restraint system secured
with ISOFIX and the vehicle. It helps reduce
the risk of injury even further. If the child Children in the vehicle
65Safety Z
Page 74 of 489
Weight category 0+: up to 13 kg up to
approximately 15 months Size cate-
gory Equipment Rear seat,
left and
right
E ISO/R1 IL
D ISO/R2 IL
C ISO/R3 IL (♦)
Weight category I: 9 to 18 kg approx-
imately 9 months to 4 years
Size cate-
gory Equipment Rear seat,
left and
right
D ISO/R2 IL
C ISO/R3 IL (♦)
B ISO/F2 IUF
B1 ISO/F2X IUF
A ISO/F3 IUF
The child restraint system must not touch the
roof or be put under strain by the head
restraint. Adjust the head restraint position
accordingly. Also observe the child restraint
system manufacturer's installation instruc-
tions. Recommended child restraint sys-
tems
General notes Always observe the information on "Child
restraint systems on the front-passenger
seat" (Y
page 66) and on "Suitable positioning
of the child restraint system" (Y page 68).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre. Recommended child restraint systems
for attaching with the vehicle seat belt Weight category 0: up to 10 kg; up to
approximately 6 months
Manufac-
turer
Britax Römer Britax Römer
Type
BABY SAFE
plus BABY SAFE
plus II
Approval
number
(E1 ...)
03 301146
04 301146 04 301146
Order num-
ber
(A 000 ...)
970 10 00
Colour code:
9H95 970 20 00
Colour code:
9H95
Weight category 0+: up to 13 kg; up to
approximately 15 months
Manufac-
turer
Britax
Römer Britax Römer
Type
BABY
SAFE plus BABY SAFE plus
II
Approval
number
(E1 ...)
03 30114
6
04 30114
6 04 301146
Order
number
(A 000 ...)
970 10 00
Colour
code:
9H95 970 20 00
Colour code:
9H95
Weight category I: 9 to 18 kg; approx-
imately 9 months to 4 years
Manufacturer
Britax Römer
Type
DUO plus
Approval number
(E1 ...)
03 301133
04 301133
Order number
(A 000 ...)
970 16 00
Colour code: 9H95 Children in the vehicle
71Safety Z
Page 80 of 489
When driving at a speed above 30 km/h
: if
you depress the brake pedal sharply, BAS
PLUS automatically increases the brake pres- sure to a degree suited to the traffic situation.
BAS PLUS provides braking assistance in haz- ardous situations with vehicles in front within
a speed range between 7 km/h and
250 km/h.
At speeds of up to approximately 70 km/h,
BAS PLUS can react to:
R stationary objects in the path of your vehi-
cle, e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle
R obstacles crossing your path, which move
in the detection range of the sensors and
are recognised by them
i If BAS PLUS demands particularly high
braking force, preventative passenger pro-
tection measures (PRE-SAFE ®
) are activa-
ted simultaneously.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes func-
tion as usual again if:
R you release the brake pedal
R there is no longer a risk of collision
R no obstacle is detected in front of your
vehicle
R you depress the accelerator pedal
R you activate kickdown COLLISION PREVENTION ASSIST
PLUS
General notes COLLISION PREVENTION ASSIST PLUS con-
sists of a distance warning function with an
autonomous emergency braking function and
adaptive Brake Assist.
COLLISION PREVENTION ASSIST PLUS can
help you to minimise the risk of a collision with the vehicle in front or reduce the effects
of such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you
will be warned visually and acoustically. If you
do not react to the visual and audible collision warning, autonomous braking can be initiated
in critical situations. If you apply the brake
yourself in a critical situation, the COLLISION PREVENTION ASSIST PLUS adaptive Brake
Assist assists you.
Important safety notes In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Please observe the information in the sec-
tion on running-in the vehicle
(Y page 180).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Distance warning function Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 74). Driving safety systems
77Safety Z
Page 145 of 489
Replacing bulbs (vehicles with halo-
gen headlamps) Important safety notes
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only fit spare
bulbs of the same type and the specified volt- age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
Replace only the bulbs listed (Y page 142).
Have the bulbs that you cannot replace your- self replaced at a qualified specialist work-
shop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure that these function correctly at all times.
Have the headlamp setting checked regularly. Overview of bulb replacement – bulbs
You can replace the following bulbs. The
details for the bulb type can be found in the
legend. Vehicles with halogen headlamps
:
Dipped-beam headlamp: H7 55 W
; Main-beam headlamp: H7 55 W
= Turn signal lamp: PWY 24 W Tail lamp (halogen headlamps)
:
Turn signal lamp: P 21 W
; Reversing lamp: W 16 W 142
Replacing bulbs (vehicles with halogen headlamps)Lights and windscreen wipers
Page 150 of 489
Fitting the wiper blades
X
Insert the new wiper blade into the wiper
arm in the direction of arrow :.X
Slide catch ;in the direction of arrow =
until it engages in the locking position with a noticeable click.
X Make sure that wiper blade is seated cor-
rectly.
X Fold the wiper arm back onto the wind-
screen.
X Remove the protective film of the service
indicator on the tip of the wiper blade.
i If the colour of the service indicator
changes from black to yellow, the wiper
blades should be replaced. The duration of the colour change varies depending on the
terms of use. Windscreen wipers
147Lights and windscreen wipers Z