tow MERCEDES-BENZ C-CLASS SALOON 2014 User Guide

Function/notes ............................. 433
General notes ................................ 433
Important safety notes .................. 434
Radio type approval for the tyre
pressure monitor ........................... 436
Restarting ...................................... 435
Warning lamp ................................ .364
Warning message .......................... 435
Tyres
Changing a wheel .......................... 437
Checking ........................................ 429
Direction of rotatio n...................... 438
Display message ............................ 343
Important safety notes .................. 428
MOExtended tyre s......................... 430
Replacing ....................................... 438
Service life ..................................... 429
Storing ........................................... 438
Summer tyres in winter ................. 430
Tyre size (data ).............................. 444
Tyre tread ...................................... 429
Wheel and tyre combinations ........ 445
see Flat tyre U
Unlocking Emergency unlocking ....................... 98
From inside the vehicle (central
unlocking button) ............................. 97 V
Vanity mirror (in sun visor) .............. 378
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 28
Display message ............................ 345
Electronics ..................................... 466
Equipment ....................................... 25
Implied warranty .............................. 28
Individual settings .......................... 307
Leaving parked up ......................... 211
Locking (in an emergency) ............. 100
Locking (key) ................................... 91
Lowering ........................................ 443
Operating safety .............................. 25
Pulling away ................................... 184
Raising ........................................... 439 Registration ..................................... 28
Securing from rolling away ............ 439
Towing away .................................. 420
Transporting .................................. 423
Unlocking (in an emergency) ........... 98
Unlocking (key) ................................ 91
Vehicle data ................................... 476
Vehicle data
Boot load (maximum) ..................... 476
Roof load (maximum) ..................... 476
Vehicle dimensions ........................... 476
Vehicle emergency locking .............. 100
Vehicle identification number
see VIN
Vehicle identification plate .............. 468
Vehicle level
AIRMATIC ...................................... 234
Display message ............................ 337
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 407
Video
Operating the DVD ......................... 303
VIN ...................................................... 468 W
Warning and indicator lamps ABS ................................................ 355
Brakes ........................................... 353
Distance warning signal ................. 363
ESP ®
.............................................. 357
ESP ®
OFF ....................................... 358
Hybrid system ................................ 362
LIM (cruise control )........................ 216
LIM (DISTRONIC PLUS) .................. 223
LIM (variable SPEEDTRONIC) ......... 219
Overview .......................................... 35
Parking brake ................................ 359
PASSENGER AIR BAG ...................... 46
RBS (Recuperative Brake Sys-
tem) ............................................... 362
Reserve fuel ................................... 360
Seat belt ........................................ 351
SRS ................................................ 282
Steering ......................................... 365
Tyre pressure monitor ................... 364
Warning triangle ................................ 40622
Index

ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis In situations like this, the body, the under-
body, chassis parts, wheels or tyres could
be damaged without the damage being visi-
ble. Components damaged in this way can
unexpectedly fail or, in the case of an acci-
dent, no longer withstand the strain they
are designed for.
If the underbody panelling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody panelling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If, upon con-
tinuing your journey, you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Hybrid vehicles have a combustion engine
and an electric motor. The voltage supply for
operating the vehicle electrically is provided
by the vehicle's high-voltage electrical sys-
tem. G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow 26
Introduction

warning stickers. The cables of the vehicle's
high-voltage electrical system are orange.
Vehicles with an electric motor generate sig-
nificantly less noise than vehicles with inter-
nal combustion engines. As a result, in certain situations your vehicle may not be heard by
other road users. This can happen, for exam-
ple, when you are parking and your vehicle is not seen by other road users. This requires
you to adopt a particularly anticipatory driving
style, as it is necessary to allow for the pos-
sibility that other road users may behave
unpredictably. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the information
systems and communication devices integra-
ted into the vehicle which receive and/or
transmit radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel- evant conditions of Directive 1999/5/E C.
You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-fied according to the currently valid version of
Regulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions Introduction
27 Z

Centre console, lower section
i
Vehicles with DIRECT SELECT lever Function Page
:
Stowage compartment 368
Ashtray 379
Cigarette lighter 380
Power socket 381
Cup holders 376
;
Adjusts/mutes the volume
(see the separate operating
instructions) =
Switches audio/COMAND
Online on/off (see the sep-
arate operating instruc-
tions)
?
è
ECO start/stop func-
tion 186
A
Touchpad (see the separate
operating instructions) Function Page
B
Stowage compartment 368
C
u
Rear window roller
sunblind 379
D
É
Sets the vehicle level 234
E
AGILITY SELECT switch 197
F
Back button (see the sepa-
rate operating instructions)
G
Audio 20/COMAND con-
troller (see the separate
operating instructions)
H
g
Switches to the
favourites button (see the
separate operating instruc-
tions) 38
Centre consoleAt a glance

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Hybrid vehicles
General notes
Hybrid technology combines a fuel-efficient
internal combustion engine with a powerful
electric motor. Important safety notes
Danger of electric shock G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. When towing a vehicle after an accident, be
sure to observe the following sections:
R Transporting the vehicle (Y page 423)
R Towing the vehicle with the rear axle raised
(Y page 422)
R Towing the vehicle with both axles on the
ground (Y page 422)
Read the safety instructions on towing and
tow-starting (Y page 420). All components of the hybrid system are
marked with yellow warning stickers that
warn you of the danger of high voltage. The
cables of the vehicle's high-voltage electrical
system are orange in colour.
The ignition must be switched off when car-
rying out general tasks, such as changing
bulbs or checking the coolant level.
Automatic deactivation of the hybrid
system G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal. 42
Hybrid vehiclesSafety

Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock.
If components of the restraint system are
activated during an accident, the hybrid sys-
tem is automatically deactivated.
The hybrid system is not activated when the
vehicle is started if:
R a short circuit is detected in the hybrid sys-
tem.
R a hybrid system electrical connection is
disconnected.
This ensures that you do not come into con-
tact with high voltage.
Manual deactivation of the hybrid sys-
tem The hybrid system can be deactivated man-
ually using the high voltage switch-off device.
! To prevent damage to the hybrid system
please observe the following instructions:
R only deactivate the hybrid system man-
ually in the following situations.
R work on the hybrid system may only be
carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
R if the 6 restraint system warning lamp
in the instrument cluster lights up after an
accident.
R if the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated.
R if the vehicle is badly damaged and has to
be towed or transported.
X If possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N.
X Release the electric parking brake.
X Roll the vehicle to a safe place and park it
safely. Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. There is therefore a risk of being
locked out if the vehicle is being pushed or
tested on a dynamometer.
X Switch the ignition off.
X Shift the automatic transmission to park
position P.
Apply the electric parking brake
(Y page 209).
Secure the vehicle to prevent it from rolling
away (Y page 439).
X To use the high-voltage switch-off
device: open the bonnet. X
Press release clip :in the direction of the
arrow and pull it out.
X Pull high voltage switch-off device ;apart
until it engages in the stop position.
High-voltage battery G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. Hybrid vehicles
43Safety Z

mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfil their
protective function and must be replaced.
Visit a qualified specialist workshop. X
Press release button :, hold belt
tongue ;firmly and guide it back towards
belt outlet =.
Seat belt adjustment The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. This
function adjusts the driver's and front-
passenger seat belt to the upper body of the
occupants.
The belt strap is tightened slightly when:
R the belt tongue is engaged in the buckle
and
R the ignition is switched on
The seat-belt adjustment will apply a certain
tightening force if any slack is detected
between the vehicle occupant and the seat
belt. Do not hold on to the seat belt tightly
while it is adjusting.
You can switch the seat-belt adjustment on
and off using COMAND Online or Audio 20.
Information on activating and deactivating
the seat-belt adjustment function can be
found in the Digital Owner's Manual or in the separate COMAND Online or Audio 20 oper-
ating instructions.
Belt warning for the driver and front
passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder for all vehicle occu-
pants to fasten their seat belts. It may light up continuously or flash. A warning tone may
also sound.
The 7 seat belt warning lamp goes out and
the warning tone switches off as soon as the driver and co-driver have fastened their seat
belts.
i For more information on the
7seat
belt warning lamp, see the "Warning and
indicator lamps in the instrument cluster,
seat belt" section (Y page 351).
Rear seat belt status indicator The rear seat belt status indicator is only
available for certain countries.
For approximately 30 seconds, the rear seat
belt status indicator informs you which rear
seat belt is not fastened.
The rear seat belt status indicator appears if:
R you drive off and reach a speed of approx-
imately 10 km/h.
R the rear passengers fasten or unfasten
their seat belts while the vehicle is in
motion.
R someone gets in or out of the vehicle and
you pull away again. 50
Occupant safetySafety

Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have
the vehicle towed to a qualified specialist
workshop after an accident. Take this into
account, particularly if a seat belt tensioner
was triggered or an airbag was deployed.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If the belt tensioners are triggered or an air-
bag is deployed, you will hear a bang, and a
small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your
hearing. In general, the powder released is
not hazardous to health but may cause short- term breathing difficulties to persons suffer-
ing from asthma or other pulmonary condi-
tions. Provided it is safe to do so, you should
leave the vehicle immediately or open the
window in order to prevent breathing difficul- ties. Operation During the first stage of a collision, the
restraint system control unit evaluates impor- tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the seat
belt tensioners in the event of a head-on or
rear collision.
A seat belt tensioner can only be triggered if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning
lamp" (Y page 45)
R the belt tongue has engaged in the belt
buckle of the respective front seat
The seat belt tensioners in the rear compart-
ment are triggered independently of the lock
status of the seat belts.
If the restraint system control unit detects a
high severity of an accident, in certain head-
on collisions, additional components of the
restraint system are deployed independently
of each another:
R front airbags and driver's kneebag
R windowbag, if the system determines that
deployment can offer additional protection
to that provided by the seat belt
On vehicles with the automatic front-
passenger front airbag deactivation system:
depending on the person in the front-
passenger seat, the front-passenger front air-
bag is either disabled or enabled. The front-
passenger front airbag can only be deployed
in an accident if the PASSENGER AIR BAG ON indicator lamp is lit. Observe the information
on the PASSENGER AIR BAG indicator lamps
(Y page 46).
Your vehicle has two-stage front airbags. In
the first deployment stage, the front airbag is
filled with propellant gas to reduce the risk of 60
Occupant safetySafety

PRE-SAFE
®
(anticipatory occupant
protection)
Introduction PRE-SAFE
®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes !
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R vehicles with the Driving Assistance pack-
age: when a driver assistance system inter-
venes powerfully or the radar sensor sys-
tem detects an imminent danger of colli-
sion in certain situations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the sliding sunroof and
the side windows are closed so that only a
small gap remains. The panorama sliding
sunroof is completely closed.
R vehicles with the memory function for the
front-passenger seat: the front-passenger seat is adjusted if it is in an unfavourable
position.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
Seat belt pre-tensioning is reduced and the
locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. You
will find information on the convenience func-
tion under "Belt adjustment" (Y page 50). PRE-SAFE
®
PLUS (anticipatory occu-
pant protection PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-
end collision is imminent. In certain hazard-
ous situations, PRE-SAFE ®
PLUS takes pre-
emptive measures to protect the vehicle
occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned when PRE-SAFE ®
PLUS intervenes.
PRE-SAFE ®
PLUS does not intervene:
R if the vehicle is reversing
R when the vehicle is towing a trailer and
there is a risk of a rear-end collision
PRE-SAFE ®
PLUS does not perform braking
actions while the vehicle is in motion or when
Parking Guidance is active. 62
Occupant safetySafety

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit-
ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 47) and the information on the cor-
rect use of the seat belt (Y page 48).Child restraint system
Observe the instructions for correct use of
the child restraint system (Y page 68).
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem recommended by Mercedes-Benz
(Y page 71). G
WARNING
If the child restraint system is incorrectly fit-
ted on the seat position suitable for this pur-
pose, it cannot perform its intended protec-
tive function. In the event of an accident,
sharp braking or a sudden change in direction, the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 368). G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a 64
Children in the vehicleSafety