towing MERCEDES-BENZ C-CLASS SALOON 2014 User Guide

PRE-SAFE
®
(anticipatory occupant
protection)
Introduction PRE-SAFE
®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes !
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R vehicles with the Driving Assistance pack-
age: when a driver assistance system inter-
venes powerfully or the radar sensor sys-
tem detects an imminent danger of colli-
sion in certain situations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the sliding sunroof and
the side windows are closed so that only a
small gap remains. The panorama sliding
sunroof is completely closed.
R vehicles with the memory function for the
front-passenger seat: the front-passenger seat is adjusted if it is in an unfavourable
position.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
Seat belt pre-tensioning is reduced and the
locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. You
will find information on the convenience func-
tion under "Belt adjustment" (Y page 50). PRE-SAFE
®
PLUS (anticipatory occu-
pant protection PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-
end collision is imminent. In certain hazard-
ous situations, PRE-SAFE ®
PLUS takes pre-
emptive measures to protect the vehicle
occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned when PRE-SAFE ®
PLUS intervenes.
PRE-SAFE ®
PLUS does not intervene:
R if the vehicle is reversing
R when the vehicle is towing a trailer and
there is a risk of a rear-end collision
PRE-SAFE ®
PLUS does not perform braking
actions while the vehicle is in motion or when
Parking Guidance is active. 62
Occupant safetySafety

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit-
ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 47) and the information on the cor-
rect use of the seat belt (Y page 48).Child restraint system
Observe the instructions for correct use of
the child restraint system (Y page 68).
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem recommended by Mercedes-Benz
(Y page 71). G
WARNING
If the child restraint system is incorrectly fit-
ted on the seat position suitable for this pur-
pose, it cannot perform its intended protec-
tive function. In the event of an accident,
sharp braking or a sudden change in direction, the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 368). G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a 64
Children in the vehicleSafety

Adaptive brake lamps
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by flashing brake lamps
R by activating the hazard warning lamps
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off the hazard warning lamps using the hazard
warning button (Y page 137).ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 74).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is a component of
ESP ®
. Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! If you test the parking brake using a brake
dynamometer, switch the ignition off.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
When towing your vehicle with the rear axle
raised, observe the notes on ESP ®
(Y page 422).
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up and:
R the vehicle is moving
R the ECO start/stop function is activated
If the ÷ warning lamp lights up continu-
ously, ESP ®
is not available due to a malfunc-
tion.
Observe the information on warning lamps
(Y page 357) and display messages which
may be shown in the instrument cluster
(Y page 315).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly. 80
Driving safety systemsSafety

X
Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear foglamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
Side lamps ! If the battery has been excessively dis-
charged, the side lamps or parking lamps
are automatically switched off to enable
the next engine start. Always park your
vehicle safely and sufficiently lit according
to legal standards. Avoid the continuous
use of the Tside lamps for several
hours. If possible, switch on the Xright
or the Wleft parking lamp.
X To switch on: turn the light switch to T.
The green Tindicator lamp in the instru-
ment cluster lights up.
Parking lamps
Switching on the parking lamps ensures that
the corresponding side of the vehicle is illu-
minated.
X To switch on the parking lamps: the key
is not in the ignition lock or it is in posi-
tion 0.
X Turn the light switch to W(left-hand side
of the vehicle) or X(right-hand side of
the vehicle). Adjusting the headlamp range (halogen
headlamps) Headlamp range control
g
Driver's seat and front-passenger seat
occupied
1 Driver's seat, front-passenger seat and
rear seats occupied
2 Driver's seat, front-passenger seat and
rear seats occupied, boot laden
3 Driver's and front-passenger seats occu-
pied and maximum permissible rear axle
load utilised, e.g. when towing a trailer
The headlamp range control allows you to
adjust the cone of light from the headlamps to suit the vehicle load.
X Start the engine.
X Turn the headlamp range control to the
position which corresponds to the load in
your vehicle. 136
Exterior lightingLights and windscreen wipers

Useful information
............................180
Running-in notes ............................... 180
Driving ............................................... 180
Manual transmission ........................190
Automatic transmission ...................193
Refuelling ........................................... 200
Parking ............................................... 207
Driving tips ........................................ 211
Driving systems ................................ 216
Hybrid operation ............................... 269
Towing a trailer ................................. 283 179Driving and parking

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 393). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting between
5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over- heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 190
Manual transmissionDriving and parking

i
Neutral
h Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the Start/
Stop button and open the driver's door
R you open the driver's door when the vehicle
is stationary or driving at very low speed
and the transmission is in position Dor R
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. For further
information on the ECO start/stop function,
see (Y page 186).
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves. Children could also set the vehicle in motion,
for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open one of the
front doors or remove the key from the igni-
tion, the automatic transmission shifts to P.
With the Start/Stop button: if you then
open one of the front doors, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock. 194
Automatic transmissionDriving and parking

A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch off the engine using
the key or the Start/Stop button,
the automatic transmission shifts
to neutral Nautomatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 197)
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Double-clutch function When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch functionreduces load change reactions and is condu-cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Rocking the vehicle free by shifting the trans-
mission repeatedly between transmission
positions Dand Rmay help to free the vehicle
if it has become stuck in mud or snow.
The vehicle's engine management restricts
repeated shifting between gears Dand Rup
to a maximum speed of 9 km/h.
To shift back and forth between transmission
positions Dand R, move the DIRECT SELECT
lever up and down past the point of resist-
ance.
Towing a trailer Towing a trailer is not possible with all mod-
els. For further information, see
(Y
page 284).
X Drive in the middle of the engine speed
range on uphill gradients.
X Manual shifting: depending on the uphill
or downhill gradient, shift into a gear
(Y page 198 )in which the engine will run in
the middle of the engine speed range. 196
Automatic transmissionDriving an
d parking

If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button: X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for about three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-off
function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the
engine is switched off. Noises that occur are
normal. Parking
209Driving and parking Z

time, the driver has adopted the most eco-
nomical driving style for the selected settings
and prevailing conditions. The ECO display
border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved
range displayed under Bonus fr. start Bonus fr. start
does not indicate a fixed consumption reduc-
tion.
In addition to driving style, the actual con-
sumption is affected by other factors, such
as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
"acceleration" and "smooth driving":
R observe the gearshift recommendation
R drive the vehicle in drive program E(vehi-
cles with the AGILITY SELECT switch)
On long journeys at a constant speed, e.g. on the motorway, only the outer area for "con-
stant" will change.
The ECO display summarises the driving style
from the start of the journey to its completion. Therefore, there are more marked changes in
the outer areas at the start of a journey. Dur- ing a prolonged driving time, these changes
are smaller. For more marked changes, per-
form a manual rest (Y page 299).
Further information on the ECO display
(Y page 298). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle and
when towing a trailer.
This also applies if cruise control, DISTRONIC
PLUS or SPEEDTRONIC are activated.
This will use the braking effect of the engine,
so less braking will be required to maintain
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly. Driving
tips
213Driving an d parking Z