steering MERCEDES-BENZ C-CLASS SALOON 2014 Service Manual

Using the steering wheel gearshift paddles,
you can temporarily change gear yourself.
The transmission must be in position D.
Activating X
Shift the transmission to position D.
X Pull the left or right steering wheel gearshift
paddle (Y page 198).
Manual gearshifting is activated tempora-
rily. The selected gear appears in the mul-
tifunction display.
Further information on activating manual
gearshifting in hybrid vehicles (Y page 278).
Shifting gears Pulling on the left or right gear shift paddle
allows you to shift gears yourself for a limited
time. Depending on which gearshift paddle is pulled, the automatic transmission immedi-
ately shifts into the next gear up or down, if
permitted.
X To shift up: pull the right-hand steering
wheel gearshift paddle (Y page 198).
The automatic transmission shifts up to the
next gear.
If the maximum engine speed on the cur-
rently engaged gear is reached and you
continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull on the left-hand steer-
ing wheel gearshift paddle (Y page 198).
The automatic transmission shifts down to
the next gear.
If the engine exceeds the maximum engine speed when shifting down, the automatic
transmission protects against engine dam- age by not shifting down.
Automatic downshifting occurs when
coasting. Gearshift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster.
Deactivating If you have activated manual gearshifting, it
will remain active for a certain amount of
time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of
lateral acceleration, during an overrun phase
or when driving on steep terrain.
If manual gearshifting is deactivated, the
gears will be selected automatically.
You can also deactivate manual gearshifting:
X Pull on the right-hand steering wheel gear-
shift paddle and hold it in place
(Y page 198).
or
X Use the DIRECT SELECT lever to shift the
transmission position.
or X Use the AGILITY SELECT switch to change
the drive program (Y page 197).
Manual gearshifting is deactivated. Automatic transmission
199Driving and parking Z

X
Unscrew the protective cap from AdBlue ®
refill bottle :.
X Place AdBlue ®
refill bottle :on the filler
neck as shown and screw it on hand-tight.
X Press AdBlue ®
refill bottle :towards the
filler neck.
The AdBlue ®
tank is filled. This could last up
to one minute.
When AdBlue ®
refill bottle :is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied.
X Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill bottle :again.
AdBlue ®
refill bottles are available at many
filling stations or at a Mercedes-Benz Service
Centre. Refill bottles without a threaded seal offer no protection against overfilling.
AdBlue ®
may leak out as a result of overfilling.
Mercedes-Benz offers special refill bottles
with a threaded cap. These are available at
any Mercedes-Benz Service Centre. Closing the AdBlue
®
filler cap Example: Saloon
X Fit AdBlue ®
filler cap ;on the filler neck
and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow :.
X Drive faster than 15 km/h.
The Refill AdBlue See Owner's Man‐ Refill AdBlue See Owner's Man‐
ual
ual message goes out after approximately
one minute.
If the Refill
Refill AdBlue
AdBlueSee
SeeOwner's
Owner's Manual
Manual
message continues to be shown in the multi-
function display, you must top up with more
AdBlue ®
. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake Parking
207Driving and parking
Z

Emergency braking
The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the elec-
trical parking brake (Y page 209).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer the electric parking
brake handle :is depressed, the greater the
braking force.
During braking:
R a warning tone sounds
R the Release park. brake
Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging and further dam-
aged in the event of this occurring again.
X Disconnect the battery or connect it to a
trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
Hybrid vehicles: observe the safety notes
for the high-voltage battery (Y page 269). Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tyres should always be inflated to the
recommended tyre pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Consumption can be significantly influenced by your driving style. Driving tips
211Driving and parking Z

R
avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level, in the case of still water,
may not exceed a maximum point of the
lower edge of the vehicle body
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
You should drive particularly carefully on slip- pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con-
ditions when temperatures are around the
freezing point.
Further information on driving with snow
chains (Y page 431).
Further information on driving with summer
tyres (Y page 430).
Observe the notes in the "Winter operation"
section (Y page 430). Driving tips
215Driving and parking Z

lane. The distance to the vehicle in front will
be too short.
Other vehicles changing lane DISTRONIC PLUS has not detected the vehi-
cle cutting in yet. The distance to this vehicle will be too short.
Narrow vehicles DISTRONIC PLUS has not yet detected the
vehicle in front on the edge of the carriageway
because of its narrow width. The distance to
the vehicle in front will be too short.
Obstructions and stationary vehicles DISTRONIC PLUS does not brake for obsta-
cles or stationary vehicles. If, for example, the
detected vehicle turns a corner and reveals
an obstacle or stationary vehicle, DISTRONIC PLUS will not brake for these.
Crossing vehicles DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane. Activat-
ing DISTRONIC PLUS at traffic lights with
crossing traffic, for example, could cause
your vehicle to pull away unintentionally.
DISTRONIC PLUS with Steering Assist
and Stop&Go Pilot General notes
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot aids you in keeping the vehicle
in the centre of the driving lane by means of
moderate steering interventions in a speed
range from 0 - 200 km/h.
It monitors the area in front of your vehicle by means of camera system :at the top of the
windscreen. 230
Driving systemsDriving and parking

At speeds of more than 60 km/h Steering
Assist focuses on clear lane markings (left
and right).
In a speed range from 0 - 60 km/h Stop&Go
Pilot focuses on the vehicle in front, taking
into account lane markings, e.g. when follow- ing vehicles in a traffic jam.
If these conditions are not present, Steering
Assist and Stop&Go Pilot cannot provide
assistance.
DISTRONIC PLUS must be active in order for
the function to be available.
Important safety notes
If you fail to adapt your driving style,
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot can neither reduce the risk of
an accident nor override the laws of physics.
It cannot take into account road, weather or
traffic conditions. DISTRONIC PLUS with
Steering Assist and Stop&Go Pilot is only an
aid. You are responsible for the distance to
the vehicle in front, for vehicle speed, for
braking in good time, and for staying in lane.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot does not detect road and traf-
fic conditions and does not detect all road
users. If you are following a vehicle which is
driving towards the edge of the carriageway,
your vehicle could come into contact with the
kerb or other road boundaries. In the case of deviations in road markings, beware of other
road users, e.g. cyclists, that are directly next to your vehicle.
Obstacles such as traffic pylons on the lane or
projecting out into the lane are not detected.
An inappropriate steering intervention, e.g.
after intentionally driving over a lane marking, can be corrected at any time if you steer
slightly in the opposite direction.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot cannot continuously keep your
vehicle in lane. In some cases, the steering
intervention is not sufficient to bring the vehi-
cle back to the lane. In such cases, you must steer the vehicle yourself to ensure that it
does not leave the lane. The system may be impaired or may not func-
tion if:
R there is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
R there is glare, e.g. from oncoming traffic,
the sun or reflection from other vehicles
(e.g. if the road surface is wet)
R the windscreen is dirty, misted up, dam-
aged or covered, for instance by a sticker,
in the vicinity of the camera
R no, or several, unclear lane markings are
present for one lane, e.g. in a construction
area
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
R the road is narrow and winding
R there are highly variable shade conditions
on the road
The system is switched to passive and no lon- ger assists you by performing steering inter-
ventions if:
R you actively change lane
R you switch on the turn signal
R you take your hands off the steering wheel
or do not steer for a prolonged period of
time
i After you have finished changing lanes,
Steering Assist and Stop&Go Pilot are auto- matically active again.
Steering Assist and Stop&Go Pilot cannot
provide assistance: R on very sharp corners
R when towing a trailer
R a loss of tyre pressure or a defective tyre
has been detected and displayed Driving systems
231Driving and parking Z

Also observe the important safety notes for
DISTRONIC PLUS (Y page 222).
The steering interventions are carried out
with a limited steering moment. The system
requires the driver to keep his hands on the
steering wheel and to steer himself.
If you do not steer yourself or if you take your hands off the steering wheel for a prolonged
period of time, the system will first alert you
with a visual warning. A steering wheel sym-
bol appears in the multifunction display. If youhave still not started to steer and have not
taken hold of the steering wheel after five
seconds at the latest, a warning tone also
sounds to remind you to take control of the
vehicle. Steering Assist and Stop&Go Pilot
switch to passive mode. DISTRONIC PLUS
remains active.
Activating Steering Assist and Stop&Go
Pilot X
Press button ;.
Indicator lamp :lights up. The DTR+: DTR+:
steering assist. on
steering assist. onmessage appears
in the multifunction display. Steering Assist and Stop&Go Pilot are activated. Information in the multifunction display If Steering Assist and Stop&Go Pilot are acti-
vated but is not ready for a steering interven- tion, steering wheel symbol :appears in
grey. If the system provides you with support
by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go Pilot
X Press button ;.
Indicator lamp :goes out. The DTR+: DTR+:
steering assist. off
steering assist. off message appears
in the multifunction display. Steering Assist
and Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated, Steer- ing Assist and Stop&Go Pilot are deactivatedautomatically. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away. 232
Driving systemsDriving an
d parking

Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 401).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 236).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. For vehicles with the trailer tow hitch folded
out, the minimum length for parking spaces is
slightly longer.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a Driving systems
239Driving and parking Z

sharp angle. Otherwise, you may damage
the wheels or tyres.
Active Parking Assist may also display spaces not suitable for parking, e.g.:
R parking or stopping prohibitions
R in front of driveways or entrances and exits
R unsuitable surfaces
Parking tips:
R on narrow roads, drive as closely as possi-
ble past the parking space.
R parking spaces that are littered or over-
grown might be identified or measured
incorrectly.
R parking spaces that are partially occupied
by trailer drawbars might not be identified
as such or be measured incorrectly.
R snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R pay attention to the PARKTRONIC
(Y page 237) warning messages during the
parking procedure.
R you can intervene in the steering procedure
to correct it at any time. Active Parking
Assist will then be cancelled.
R when transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R never use Active Parking Assist when snow
chains are fitted.
R make sure that the tyre pressures are
always correct. This has a direct influence
on the parking characteristics of the vehi-
cle.
Use Active Parking Assist for parking spaces
that are:
R parallel or at right angles to the direction of
travel
R on straight roads, not bends
R on the same level as the road, e.g. not on
the pavement Detecting parking spaces Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. G
WARNING
If there are objects above the detection range:
R Active Park Assist may steer too early
R the vehicle may not stop in front of these
objects.
This could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop and switch off Active Parking
Assist.
Further information on the detection range
(Y page 236).
Active Parking Assist does not assist you
parking in spaces at right angles to the direc-
tion of travel if:
R two parking spaces are located directly
next to one another
R the parking space is directly next to a low
obstacle such as a low kerb
R you forward park
Active Parking Assist does not assist you
parking in spaces that are parallel or at right
angles to the direction of travel if:
R the parking space is on a kerb
R the system reads the parking space as
being blocked, for example by foliage or
grass paving blocks
R the area is too small for the vehicle to
manoeuvre into
R the parking space is bordered by an obsta-
cle, e.g. a tree, a post or a trailer 240
Driving systemsDriving and parking

:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the driver's side is activated. When parking on the
driver's side, this must remain switched on
until you acknowledge the use of Active Park- ing Assist by pressing the abutton on the
multifunction steering wheel. The system
automatically determines whether the park-
ing space is parallel or at right angles to the
direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion: if PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist?Yes: OKNo: Start Park Assist?Yes: OKNo:
% message appears in the multifunction
display . Driving systems
241Driving and parking Z