emergency towing MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

Airbags
Display message ............................ 328
Front airbag (driver, front
passenger ) ....................................... 52
Important safety gu idelines ............ .51
Kneebag ........................................... 53
Sidebag ............................................ 53
Triggering .........................................60
Windowbag ...................................... 53
AIRMATIC
Display message ............................3 37
Function/notes ............................ .234
AIRPANEL (cleaning instructions) .... 400
Alarm
ATA (Anti-Theft Alarm system) ......... 85
Switching off (ATA) .......................... 85
Switching the function on/off
(ATA) ................................................ 85
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film ................................... .387
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 214
Armrest
Stowage compartment .................. 370
Ashtray ............................................... 379
Assistance display (on-board com-
puter) ................................................. .306
Assistance menu (on-board com-
puter) ................................................. .307
ASSYST PLUS
Displaying a service message ....... .395
Hiding a service message .............. 395
Notes ............................................. 395
Resetting the service interval dis-
play ................................................ 395
Service message ............................ 395
Special service requirements ......... 396
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 85
Function .......................................... .85
Switching off the alarm .................... 85
ATTENTION ASSIST
Activating/deactivating ................. 309 Display message ............................ 337
Function/note
s............................. 255
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 332
see Lights
Automatic engine start (ECO start/
stop function) .................................... 187
Automatic engine switch-off (ECO
start/stop function) .......................... 186
Automatic front-passenger front
airbag deactivation
Display message ............................ 328
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 54
Problems ......................................... 59
System self-test ............................... 57
Automatic headlamp mode .............. 135
Automatic transmission
Accelerator pedal position ............. 196
AGILITY SELECT switch .................. 197
Changing gear ............................... 196
DIRECT SELECT lever ..................... 193
Display message ............................ 345
Drive program display .................... 195
Drive programs .............................. 197
Driving tips .................................... 196
Emergency running mode .............. 200
Engaging drive position .................. 195
Engaging neutral ............................ 194
Engaging park position automati-
cally ............................................... 194
Engaging reverse gear ................... 194
Engaging the park position ............ 193
Kickdown ....................................... 196
Manual shifting .............................. 198
Overview ........................................ 193
Problem (fault) ............................... 200
Pulling away ................................... 184
Starting the engine ........................ 183
Steering wheel gearshift paddle s... 198
Trailer towing ................................. 196
Transmission position display
(DIRECT SELECT lever) ................... 195
Transmission positions .................. 195 Index
5

Automatic transmission emer-
gency running mode
.........................200
Auxiliary heating/ventilation
Important safety notes .................. 172
Problem (display message) ............ 177
Remote control .............................. 173
Setting the departure time ............. 175
Switching on/off (on the centre
console) ......................................... 173
Axle load, permissible (trailer tow-
ing) ...................................................... 480 B
Bag hook ............................................ 374
Ball coupling
Folding in ....................................... 286
Folding out ..................................... 285
BAS (Brake Assist System) ................. 75
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 75
Important safety notes .................... 76
Battery (high-voltage)
see High-voltage battery
Battery (key)
Checking .......................................... 94
Important safety notes .................... 93
Replacing ......................................... 94
Battery (vehicle)
Charging ........................................ 416
Display message ............................ 334
Important safety notes .................. 412
Jump starting ................................. 418
Belt
see Seat belts
Belt tensioner
Activation ......................................... 60
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 339
Notes/function .............................. 259
Trailer towing ................................. 261
see Active Blind Spot Assist
BlueTEC (AdBlue ®
) ............................ .472 BlueTEC
®
Topping up AdBlue ®
....................... 204
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 390
Closing .......................................... .392
Display message ............................ 347
Important safety notes .................. 390
Opening ......................................... 391
Boot
Emergency release ........................ 105
Important safety notes .................. 101
Locking separately ......................... 105
Opening/closing (automatically
from inside) ................................... 104
Opening/closing (automatically
from outside) ................................. 102
Opening/closing (from the out-
side, HANDS-FREE ACCESS) .......... 103
Opening/closing (manually from
outside) ......................................... 102
Boot lid
Display message ............................ 347
Obstacle recognition ..................... .101
Opening dimensions ..................... .476
Opening/closing ............................ 101
Boot load (maximum) ........................ 476
Box (boot) .......................................... .374
Brake
EBD ................................................. .82
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 322
Notes ............................................. 475
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 80
Display message ............................ 330
Brake pedal
Pedal resistance/pedal travel .......... 44
Brakes
ABS .................................................. 74
Adaptive Brake Assist ...................... 79 6
Index

Tow-away protection
Activating ......................................... 86
Deactivating ..................................... 86
Function ........................................... 86
Tow-starting
Emergency engine starting ............ 424
Important safety notes .................. 420
Towing
Important safety notes .................. 420
Notes for 4MATIC vehicles ............ 423
With the rear axle raised ................ 422
Towing a trailer
Active Blind Spot Assist ................. 266
Active Lane Keeping Assist ............ 269
Active Parking Assist ..................... 239
Axle load, permissibl e.................... 480
Bulb failure indicator for LED
lamps ............................................. 287
ESP ®
(Electronic Stability Pro-
gram) ............................................... 82
General notes ................................ 284
Pulling away with a traile r.............. 185
Trailer tow hitch display message .. 347
Towing away
Fitting the towing ey e.................... 422
Removing the towing eye ............... 422
With both axles on the ground ....... 422
Towing eye ......................................... 407
Traffic Sign Assist
Activating ....................................... 257
Activating/deactivating the warn-ing function .................................... 308
Display message ............................ 340
Function/note s............................. 256
Important safety notes .................. 257
Instrument cluster display ............. 257
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 287
Blind Spot Assist ............................ 261
Cleaning the trailer tow hitch ......... 402
Coupling up a traile r...................... 286
Decoupling a trailer ....................... 286
Driving tips .................................... 284
Folding in the ball coupling ............ 286
Folding out the ball coupling .......... 285
Important safety notes .................. 283 Lights display message .................. 329
Mounting dimensions .................... 477
Parktronic ...................................... 236
Power supply ................................. 287
Problem (fault) ............................... 289
Trailer load
s................................... 478
Transfer case ..................................... 200
Transmission
see Automatic transmission
see Manual transmission
Transmission position display ......... 195
Transmission position display
(DIRECT SELECT lever) ...................... 195
Transporting the vehicle .................. 423
Trim pieces (cleaning instruc-
tions) .................................................. 403
Trip computer (on-board com-
puter) .................................................. 299
Trip meter
Calling up ....................................... 298
Resetting (on-board computer) ...... 299
Turn signals
Changing bulbs (front) ................... 144
Changing bulbs (rear) .................... 144
Switching on/of f........................... 137
TV
Operating (on-board computer) ..... 304
Two-way radio
Frequencies ................................... 466
Installation ..................................... 466
Transmission output (maximum) .... 466
Type identification plate
see Vehicle identification plate
Tyre pressure
Calling up (on-board computer) ..... 433
Display message ............................ 343
Important safety notes .................. 433
Not reached (TIREFIT) .................... 411
Reached (TIREFIT) .......................... 411
Recommended ............................... 432
Tyre pressure loss warning
General notes ................................ 436
Important safety notes .................. 436
Restarting ...................................... 437
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 434 Index
21

Function/notes ............................. 433
General notes ................................ 433
Important safety notes .................. 434
Radio type approval for the tyre
pressure monitor ........................... 436
Restarting ...................................... 435
Warning lamp ................................ .364
Warning message .......................... 435
Tyres
Changing a wheel .......................... 437
Checking ........................................ 429
Direction of rotatio n...................... 438
Display message ............................ 343
Important safety notes .................. 428
MOExtended tyre s......................... 430
Replacing ....................................... 438
Service life ..................................... 429
Storing ........................................... 438
Summer tyres in winter ................. 430
Tyre size (data ).............................. 444
Tyre tread ...................................... 429
Wheel and tyre combinations ........ 445
see Flat tyre U
Unlocking Emergency unlocking ....................... 98
From inside the vehicle (central
unlocking button) ............................. 97 V
Vanity mirror (in sun visor) .............. 378
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 28
Display message ............................ 345
Electronics ..................................... 466
Equipment ....................................... 25
Implied warranty .............................. 28
Individual settings .......................... 307
Leaving parked up ......................... 211
Locking (in an emergency) ............. 100
Locking (key) ................................... 91
Lowering ........................................ 443
Operating safety .............................. 25
Pulling away ................................... 184
Raising ........................................... 439 Registration ..................................... 28
Securing from rolling away ............ 439
Towing away .................................. 420
Transporting .................................. 423
Unlocking (in an emergency) ........... 98
Unlocking (key) ................................ 91
Vehicle data ................................... 476
Vehicle data
Boot load (maximum) ..................... 476
Roof load (maximum) ..................... 476
Vehicle dimensions ........................... 476
Vehicle emergency locking .............. 100
Vehicle identification number
see VIN
Vehicle identification plate .............. 468
Vehicle level
AIRMATIC ...................................... 234
Display message ............................ 337
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 407
Video
Operating the DVD ......................... 303
VIN ...................................................... 468 W
Warning and indicator lamps ABS ................................................ 355
Brakes ........................................... 353
Distance warning signal ................. 363
ESP ®
.............................................. 357
ESP ®
OFF ....................................... 358
Hybrid system ................................ 362
LIM (cruise control )........................ 216
LIM (DISTRONIC PLUS) .................. 223
LIM (variable SPEEDTRONIC) ......... 219
Overview .......................................... 35
Parking brake ................................ 359
PASSENGER AIR BAG ...................... 46
RBS (Recuperative Brake Sys-
tem) ............................................... 362
Reserve fuel ................................... 360
Seat belt ........................................ 351
SRS ................................................ 282
Steering ......................................... 365
Tyre pressure monitor ................... 364
Warning triangle ................................ 40622
Index

PRE-SAFE
®
(anticipatory occupant
protection)
Introduction PRE-SAFE
®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes !
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R vehicles with the Driving Assistance pack-
age: when a driver assistance system inter-
venes powerfully or the radar sensor sys-
tem detects an imminent danger of colli-
sion in certain situations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the sliding sunroof and
the side windows are closed so that only a
small gap remains. The panorama sliding
sunroof is completely closed.
R vehicles with the memory function for the
front-passenger seat: the front-passenger seat is adjusted if it is in an unfavourable
position.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
Seat belt pre-tensioning is reduced and the
locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. You
will find information on the convenience func-
tion under "Belt adjustment" (Y page 50). PRE-SAFE
®
PLUS (anticipatory occu-
pant protection PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-
end collision is imminent. In certain hazard-
ous situations, PRE-SAFE ®
PLUS takes pre-
emptive measures to protect the vehicle
occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned when PRE-SAFE ®
PLUS intervenes.
PRE-SAFE ®
PLUS does not intervene:
R if the vehicle is reversing
R when the vehicle is towing a trailer and
there is a risk of a rear-end collision
PRE-SAFE ®
PLUS does not perform braking
actions while the vehicle is in motion or when
Parking Guidance is active. 62
Occupant safetySafety

Adaptive brake lamps
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by flashing brake lamps
R by activating the hazard warning lamps
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off the hazard warning lamps using the hazard
warning button (Y page 137).ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 74).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is a component of
ESP ®
. Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! If you test the parking brake using a brake
dynamometer, switch the ignition off.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
When towing your vehicle with the rear axle
raised, observe the notes on ESP ®
(Y page 422).
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up and:
R the vehicle is moving
R the ECO start/stop function is activated
If the ÷ warning lamp lights up continu-
ously, ESP ®
is not available due to a malfunc-
tion.
Observe the information on warning lamps
(Y page 357) and display messages which
may be shown in the instrument cluster
(Y page 315).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly. 80
Driving safety systemsSafety

R
Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the boot.
Observe the loading guidelines (Y page 368).
Front stowage compartments Glove compartment
X
To open: pull handle :and open glove
compartment flap ;.
X To close: fold glove compartment flap ;
upwards until it engages.
Objects in A4 format or an iPad ®
, for example,
can be stored in the glove compartment. For
vehicles with a perfume atomiser
(Y page 167) the storage space of the glove
compartment is restricted. The glove compartment can only be locked
and unlocked using the emergency key ele-
ment. X
To lock: insert the emergency key element
into the lock and turn it 90° clockwise to
position 2.
X To unlock: insert the emergency key ele-
ment into the lock and turn it 90° anti-
clockwise to position 1.
Spectacles compartment X
To open: press marking :.
The spectacles compartment opens down- wards.
X To close: press marking :again and the
spectacles compartment returns upwards
and engages.
Make sure that the spectacles compartment
is always closed while the vehicle is in motion.
Stowage compartment in the front centre
console Illustration: vehicles with DIRECT SELECT
lever
X Briefly press trim ;in the direction of the
arrow.
Cover :swings upwards. Stowage areas
369Stowing and features Z

Vehicles with manual transmission:
X
Turn the key to position 2in the ignition
lock (Y page 181).
X To open: open the stowage compartment
(Y page 369).
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: push cover :of the stowage
compartment closed. Vehicles with automatic transmission:
X
Turn the key to position 2in the ignition
lock (Y page 181).
X To open: open the stowage compartment
(Y page 369).
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: push cover :of the stowage
compartment closed. 12 V sockets
General notes X
Turn the key to position 1in the ignition
lock (Y page 181).
The sockets can be used for accessories with a maximum draw of 180 W(15 A). Accesso-
ries include such items as bulbs or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front cent re console Vehicles with manual transmission:
X To open: open the stowage compartment
(Y page 369).
X Lift up the cover of socket ;.
X To close: push cover :of the stowage
compartment closed. Features
381Stowing an d features Z

Problems with the 230 V power socket
Problem
Possible causes/consequences and
M
MSolutions The warning lamp on
the 230 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery (Y page 416).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 230 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after the converter cools
down:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but has a very high switch-
on current. This device will not work. If you connect such a device, the 230 V power socket will not supply it with power.
X Connect a suitable electronic device. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be
found in the separate COMAND Online oper-
ating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS
button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz emergency call centre.
X After the emergency call, close cover :.
You will see a message if:
R a connection to the Mercedes-Benz
emergency call centre cannot be made
R a call has not been automatically forwar-
ded to the public emergency call centre
In this case, dial the 112emergency num-
ber on your mobile phone.
You can find more information on the
Mercedes-Benz emergency call system in the 384
FeaturesStowing and features

Fire extinguisher
X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have fire extinguisher ;refilled after each
use and checked every one or two years. It
may otherwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes The towing eye is located in the stowage well
under the boot floor.
In vehicles with MOExtended tyres (tyres with
run-flat characteristics) and in hybrid vehi-
cles, the towing eye is located in a bracket
under the parcel shelf.
Apart from some country-specific variants,
vehicles are not equipped with tyre-changing
tools. If the vehicle is equipped with tyre-
changing tools, these are kept in the stowage well under the boot floor. Some tools for
changing a wheel are specific to the vehicle.
For more information on which tyre changing
tools are required and approved to perform a wheel change on your vehicle, consult a quali-
fied specialist workshop.
Necessary tyre-changing tools can include,
for example:
R jack
R wheel chock
R wheel wrench R
ratchet ring spanner
R centring pin
Vehicles with a TIREFIT kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the boot lid.
X Lift the boot floor upwards (Y page 375).
X Use the TIREFIT kit (Y page 409).
Vehicles with a tyre-change tool kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Wheel wrench
? Folding wheel chock
A Jack
B Towing eye
The tyre-change tool kit is kept in a tray in the stowage well under the boot floor. Where will I find...?
407Breakdown assistance