service interval MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

Airbags
Display message ............................ 328
Front airbag (driver, front
passenger ) ....................................... 52
Important safety gu idelines ............ .51
Kneebag ........................................... 53
Sidebag ............................................ 53
Triggering .........................................60
Windowbag ...................................... 53
AIRMATIC
Display message ............................3 37
Function/notes ............................ .234
AIRPANEL (cleaning instructions) .... 400
Alarm
ATA (Anti-Theft Alarm system) ......... 85
Switching off (ATA) .......................... 85
Switching the function on/off
(ATA) ................................................ 85
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film ................................... .387
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 214
Armrest
Stowage compartment .................. 370
Ashtray ............................................... 379
Assistance display (on-board com-
puter) ................................................. .306
Assistance menu (on-board com-
puter) ................................................. .307
ASSYST PLUS
Displaying a service message ....... .395
Hiding a service message .............. 395
Notes ............................................. 395
Resetting the service interval dis-
play ................................................ 395
Service message ............................ 395
Special service requirements ......... 396
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 85
Function .......................................... .85
Switching off the alarm .................... 85
ATTENTION ASSIST
Activating/deactivating ................. 309 Display message ............................ 337
Function/note
s............................. 255
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 332
see Lights
Automatic engine start (ECO start/
stop function) .................................... 187
Automatic engine switch-off (ECO
start/stop function) .......................... 186
Automatic front-passenger front
airbag deactivation
Display message ............................ 328
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 54
Problems ......................................... 59
System self-test ............................... 57
Automatic headlamp mode .............. 135
Automatic transmission
Accelerator pedal position ............. 196
AGILITY SELECT switch .................. 197
Changing gear ............................... 196
DIRECT SELECT lever ..................... 193
Display message ............................ 345
Drive program display .................... 195
Drive programs .............................. 197
Driving tips .................................... 196
Emergency running mode .............. 200
Engaging drive position .................. 195
Engaging neutral ............................ 194
Engaging park position automati-
cally ............................................... 194
Engaging reverse gear ................... 194
Engaging the park position ............ 193
Kickdown ....................................... 196
Manual shifting .............................. 198
Overview ........................................ 193
Problem (fault) ............................... 200
Pulling away ................................... 184
Starting the engine ........................ 183
Steering wheel gearshift paddle s... 198
Trailer towing ................................. 196
Transmission position display
(DIRECT SELECT lever) ................... 195
Transmission positions .................. 195 Index
5

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. H
Environmental note
Have defective high-voltage batteries dis-
posed of in an environmentally responsible
manner. Consult a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts. 24
Introduction

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could other-
wise mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the "demist windscreen" function
briefly, if required
Climate control regulates the temperature
and air humidity in the vehicle interior. The
interior filter cleans the air, thus improving
the interior climate.
For vehicles without hybrid drive, the "Cooling with air dehumidification" function is availa-
ble when the engine is running. For hybrid
vehicles, the cooling with air dehumidification function is also available via the electric
refrigerant compressor when the engine is
not running. Optimum climate control is only
achieved with the side windows and roof
closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 166). i
Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 107).
This will speed up the cooling process and
the desired interior temperature will be
reached more quickly.
i The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. It also reduces gaseous pol-
lutants and odours. A clogged filter reduces
the amount of air supplied to the vehicle
interior. For this reason, you should always observe the interval for replacing the filter,which is specified in the Service Booklet. As this depends on environmental conditions,
e.g. heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the blower may be acti-
vated automatically 60 minutes after the
key has been removed depending on vari-
ous factors, e.g. the outside temperature.
The vehicle is then ventilated for
30 minutes to dry the automatic climate
control. 150
Overview of climate control systemsClimate control

Emergency braking
The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the elec-
trical parking brake (Y page 209).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer the electric parking
brake handle :is depressed, the greater the
braking force.
During braking:
R a warning tone sounds
R the Release park. brake
Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging and further dam-
aged in the event of this occurring again.
X Disconnect the battery or connect it to a
trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
Hybrid vehicles: observe the safety notes
for the high-voltage battery (Y page 269). Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tyres should always be inflated to the
recommended tyre pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Consumption can be significantly influenced by your driving style. Driving tips
211Driving and parking Z

A qualified specialist workshop can set the
dipped-beam headlamps for driving on the
left/right.
Instrument cluster submenu Selecting the unit of measurement for dis-
tance
The Display unit Speed-/odometer:
Display unit Speed-/odometer:
function allows you to choose whether cer-
tain displays appear in kilometres or miles in the multifunction display.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings Settingsmenu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Instrument cluster
Instrument cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer
Display unit Speed-/odometer func-
tion.
You will see the selected setting: km kmor
Miles
Miles.
X Press the abutton to save the setting.
The selected unit of measurement for dis-
tance applies to:
R digital speedometer in the Trip
Tripmenu
R total distance recorder and the trip meter
R trip computer
R current consumption and the range
R navigation instructions in the Navi
Navi menu
R cruise control
R SPEEDTRONIC
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Selecting the permanent display function
Using the Permanent display
Permanent display function you
can enable outside temperature and addi-
tional speedometer displays in the status
area of the multifunction display. X
Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Instrument cluster Instrument cluster submenu.
X Press ato confirm.
X Press :or9 to select the Perma‐
Perma‐
nent display
nent display function.
X Press ato confirm.
The current selection Outside tempera‐
Outside tempera‐
ture
ture orAdditional speedometer
Additional speedometer is dis-
played.
X To change the setting: pressaagain.
Switching the additional speedometer
on/off
United Kingdom only:
The speed is shown continuously in mph mphas a
digital display in the status area. The addi-
tional speedometer cannot be switched on or off.
Use the Digital Digital speedo
speedofunction to choose
whether the status area in the multifunction
display shows the speed digitally. The unit in
the additional speedometer is always inverse to the speedometer unit.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings Settingsmenu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Instrument cluster
Instrument cluster submenu.
X Press ato confirm.
X Use : or9 to select the Digital
Digital
speedo
speedo function.
The current selection is displayed.
X To switch on/off: press theabutton
again. 312
Menus and submenusOn-board computer and displays

G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 392).
For further information on engine oil, see
(Y page 473). Other service products
Checking the coolant level G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
The engine cooling system is under pressure, particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury. Engine compartment
393Maintenance and care
Z

X
To open: pull cap:upwards by the tab
and open.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 litre, a message
appears in the multifunction display prompt-
ing you to top up the washer fluid
(Y page 349).
Further information on windscreen washer
fluid/antifreeze (Y page 476). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 392).
The multifunction display shows a service
message for a few seconds, e.g.:
R Service A in .. days
Service A in .. days
R Service A due Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
A
stands for a minor service and B
B for a major
service. A number or another letter may be
displayed after the letter.
Only for certain countries: the position after
the letter A
A or B Bindicates any necessary addi-
tional maintenance work. If you notify a quali- fied specialist workshop of this display, you will receive a statement on the associated
costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date shown in
the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display. Hiding service messages
X Press the aor% button on the steer-
ing wheel. Displaying service messages
X Switch the ignition on.
X Use ò on the steering wheel to call up
the list of menus.
X Press the 9or: button on the steer-
ing wheel to select the Service Servicemenu and
press ato confirm.
X Press the 9or: button on the steer-
ing wheel to select the ASSYST PLUS
ASSYST PLUS sub-
menu and press ato confirm.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop. ASSYST PLUS
395Maintenance and care Z

Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used for travelling
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent. 396
CareMaintenance and care

arately and disposed of in an
environmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! Always have work on the batteries carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be absolutely necessary to disconnect the 12-
volt battery yourself, please observe the
following:
R secure the vehicle to prevent it from roll-
ing away.
R switch off the engine and remove the
key. Make sure the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise,
you may damage electronic components such as the alternator, for example.
R first, disconnect the negative terminal
clamp, followed by the positive terminal
clamp. Never swap the terminal clamps.
The vehicle electronics may otherwise be
damaged.
R the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The batteries and the covers of the positive
terminal clamps must always be fitted
securely during operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Comply with safety precautions and take pro-
tective measures when handling batteries. WARNING
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks. Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing.
Wear suitable protective clothing,
in particular gloves, an apron and a face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz. 414
Battery (vehicle)Breakdown assistance

at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 201).
Low outside temperatures
In winter months, diesel fuel with an improved cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions.
i Further information on country-specific
fuel properties and fuel types with low-tem-
perature resistance can be obtained from
oil companies, e.g. at filling stations.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly. The vehicle will use more fuel than usual in the
following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These documents are delivered with your vehicle.
The consumption figures were, in each
case, based on the currently applicable ver-sion:
R for vehicles that comply with standards
up to and including the EURO 4 standard, in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the Euro 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. AdBlue
®
Important safety notes AdBlue
®
is a water-soluble fluid for the
exhaust gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts
of ammonia vapour may be released.
Ammonia vapours have a pungent odour and
are particularly irritating to the skin, to
mucous membranes and to the eyes. You may experience a burning sensation in your eyes,
nose and throat. You may also experience
coughing and watery eyes. 472
Service products and capacitiesTechnical data