Tow away MERCEDES-BENZ C-Class SEDAN 2012 W204 User Guide

XMove the selector lever to P to prevent the
vehicle from rolling away.
DISTRONIC PLUS is deactivated. The
warning message in the multifunction
display disappears.
The horn will also sound at regular intervals if
DISTRONIC PLUS is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the hood
The sounding of the horn alerts you to the fact
that the vehicle has been parked while
DISTRONIC PLUS is still activated. The sound
becomes louder if you attempt to lock the
vehicle. The vehicle is not locked until
DISTRONIC PLUS is deactivated.
i If the engine has been switched off, it
cannot be started again until DISTRONIC
PLUS has been deactivated.
If DISTRONIC PLUS is activated and a
malfunction occurs in the system or if there
is a disruption in the power supply, the
Brake Immediately message is shown in
the multifunction display. Immediately
depress the brake firmly until the warning
message in the multifunction display goes out
or shift the transmission to position P.
DISTRONIC PLUS is then deactivated.
Setting a speed
GWARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever up : for a
higher speed or down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored. DISTRONIC PLUS
is activated and adjusts the vehicle's speed
to the new speed stored.
Making adjustments in 1 mph (Canada:
1 km/h) increments
XBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Making adjustments in 5 mph (Canada:
10 km/h) increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Storing the current speed or calling up
a stored speed
GWARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.Driving systems167Driving and parkingZ

:Symbol for activated PRE-SAFE®
Brake;Vehicle in front, if detected=Distance indicator, current distance to
the vehicle in front?Specified minimum distance to the
vehicle in front; adjustableAOwn vehicle
Display when DISTRONIC PLUS is
activated
XSelect the Distance Display function
using the on-board computer
( Y page 204).
You will see the stored speed for about five
seconds when you activate DISTRONIC PLUS.
After this time, you will see the following in
the multifunction display while DISTRONIC
PLUS is activated:
:DISTRONIC PLUS activated;Own vehicle=Specified minimum distance to the
vehicle in front; adjustable?Vehicle in front, if detectedDeactivating DISTRONIC PLUS
There are several ways to deactivate
DISTRONIC PLUS:
XBriefly press the cruise control lever
forwards :.
or
XBrake, unless the vehicle is stationary.
When you deactivate DISTRONIC PLUS, the
DISTRONIC PLUS Off message is shown in
the multifunction display for approximately
five seconds.
i The last speed stored remains stored until
you switch off the engine.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you
accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
DISTRONIC PLUS is automatically
deactivated if:
R you apply the parking brake.
R you are driving slower than
15 mph (25 km/h) and there is no vehicle
in front, or if the vehicle in front is no longer
detected.
R ESP ®
intervenes or you deactivate ESP ®
.
R the transmission is in the P, R or N position.
R you switch off the radar sensor system
( Y page 208).
R you pull the cruise control lever towards
you in order to pull away and the front-
Driving systems169Driving and parkingZ

Activating the HOLD functionXMake sure that the activation conditions
are met.XDepress the brake pedal.XQuickly depress the brake pedal further
until HOLD display : appears in the
multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
GWARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R you shift the transmission to position P.
R you apply the brakes again with a certain
amount of pressure until HOLD disappears
from the multifunction display.
R you activate DISTRONIC PLUS.
GWARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
parking brake and must not be used for
parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
You will see a warning message in the
multifunction display if the HOLD function is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
Shift to 'P'XMove the selector lever to P to prevent the
vehicle from rolling away.
The HOLD function is deactivated. The
warning message in the multifunction
display disappears.
A horn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the hood
The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD
function is deactivated.
Driving systems173Driving and parkingZ

system independently locates and measures
parking spaces on both sides of the vehicle.
When driving at speeds below 19 mph
( 30 km/h), you will see parking symbol ; as
a status indicator in the instrument cluster.
When a parking space has been detected, an
arrow towards the right = or the left : also
appears. Parking Guidance only displays
parking spaces on the front-passenger side
as standard. Parking spaces on the driver's
side are displayed as soon as the turn signal
on the driver's side is activated. To park on
the driver's side, you must leave the driver's
side turn signal switched on until you have
engaged reverse gear.
Parking Guidance will only detect parking
spaces:
R that are parallel to the direction of travel
R that are at least 5 ft (1.5 m) wide
R that are at least 4.3 ft (1.3 m) longer than
your vehicle
A parking space is displayed while you are
driving past it, and until you are
approximately 50 ft (15 m) away from it.
ParkingGWARNING
The Parking Guidance is only an aid and may
not detect all obstacles. The Parking
Guidance does not relieve you of the
responsibility to pay attention. You are always
responsible for safety and must continue to
pay attention to your immediate surroundings
when parking and maneuvering. Otherwise,
you could endanger yourself and others.
XStop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.XShift the transmission to position R.
The following message appears in the
multifunction display: Check vehicle
surroundings Confirm with OK .XPress the a button on the multifunction
steering wheel to confirm.
The multifunction display switches to
Parking Guidance.
Depending on your distance from the
parking space, the Please drive
backwards message appears in the
multifunction display.XIf necessary, reverse towards the parking
space. This is indicated by an arrow
pointing backwards.
Continue backing up until you hear a tone.
Stop – the parking position has been
reached. The arrow is white.
The Please steer to the right or
Please steer to the left message
appears in the multifunction display.XWhile the vehicle is stationary, turn the
steering wheel in the specified direction
until the arrow is white and a warning tone
sounds.XTo reverse into the parking space:
maintain the steering wheel angle and
reverse carefully.180Driving systemsDriving and parking

even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.GWARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
XTurn the SmartKey to position 2 in the
ignition lock.XTo open: slide cover : forwards until it
engages.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.XTo close: press cover : briefly at the
front.
The cover moves back.12 V sockets
Points to observe before use
The sockets can be used for accessories, e.g.
lamps or mobile phone chargers with a
maximum current draw of 180 W (15 A).
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
XTurn the SmartKey to position 1 in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the rear-compartment center
console
XPull cover ; out by its top edge.XLift up the cover of socket :.
115 V power socket
GWARNING
The 115V AC socket operates at high voltage.
Use the 115V AC socket in the vehicle with
the same caution and prudence that you
exercise when using power outlets at home.
Keep any fluids away from the 115V AC
socket. Do not clean the socket with fluids or
tapered objects. Keep the 115V AC socket
Features263Stowing and featuresZ

Rlug wrench
R towing eye
"Minispare" emergency spare wheel
The "Minispare" emergency spare wheel can
be found in the stowage well under the trunk
floor.
XLift the trunk floor up ( Y page 258).XRemove tool kit tray :.XTurn stowage well ; counterclockwise
and remove it.XRemove "Minispare" emergency spare
wheel =.
For further information on changing a wheel
and mounting the spare wheel, see
( Y page 293).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with a
"Minispare" emergency spare wheel or
MOExtended tires (tires with run-flat
properties) ( Y page 297).
i Vehicle preparation is not necessary on
vehicles with MOExtended tires.
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.XVehicles with manual transmission:
engage first or reverse gear.XVehicles with automatic transmission:
move the selector lever to P.XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 137).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.
Changing a wheel and mounting the
spare wheel
Preparing the vehicle
GWARNING
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Flat tire293Breakdown assistanceZ

Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h).GWARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i Vehicles without a spare wheel/
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
XPrepare the vehicle as described
( Y page 293).XRemove the following items (depending on
the vehicle's equipment) from the stowage
well under the trunk/trunk floor:
R the emergency spare wheel
R the folding wheel chock
R the lug wrench
R the jackXSecure the vehicle to prevent it from rolling
away.Securing the vehicle to prevent it from
rolling awayGWARNING
Only jack up the vehicle on level ground or on
slight inclines/declines. The vehicle could
otherwise fall off the jack and injure you or
others.
If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
( Y page 292).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
XFold both plates upwards :.XFold out lower plate ;.XGuide the lugs on the lower plate fully into
the openings in base plate =.
Securing the vehicle on level ground
XOn level ground: place chocks or other
suitable items under the front and rear of294Flat tireBreakdown assistance

engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P (Y page 149).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 78). You
could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 292).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
Towing and tow-starting303Breakdown assistanceZ

XPress the mark on cover : inwards in the
direction of the arrow.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 302).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
XSwitch on the hazard warning lamps
( Y page 109).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing a vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 302).
GWARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.XSwitch on the hazard warning lamps
( Y page 109).
i
When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again.
XTurn the SmartKey to position 2 in the
ignition lock.XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.
Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XMove the selector lever to P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
304Towing and tow-startingBreakdown assistance