MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Manual

Display messagesPossible causes/consequences and M SolutionsÂ
Key Not Detected
(White display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XOperate the vehicle with the SmartKey in the ignition lock.Â
Key Detected in
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.Â
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.Â
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.
Warning and indicator lamps in the instrument cluster
Seat belt
ProblemPossible causes/consequences and M Solutions7
After starting the
engine, the red seat
belt warning lamp lights
up for six seconds.The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.XFasten your seat belt ( Y page 48).7
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to six seconds.GRisk of injury
The driver's seat belt is not fastened.
XFasten your seat belt ( Y page 48).
The warning tone ceases.Warning and indicator lamps in the instrument cluster239On-board computer and displaysZ

ProblemPossible causes/consequences and M Solutions7
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed.GRisk of injury
The driver or front passenger has not fastened their seat belt.
XFasten your seat belt ( Y page 48).
The warning lamp goes out.GRisk of injury
There are objects on the front-passenger seat.
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out.7
The red seat belt
warning lamp flashes
and an intermittent
audible warning
sounds.GRisk of injury
The driver or front passenger has not fastened their seat belt. In
addition, you are driving faster than 15 mph (25 km/h) or you have
briefly driven faster than 15 mph (25 km/h).
XFasten your seat belt ( Y page 48).
The warning lamp goes out and the intermittent warning tone
ceases.GRisk of injury
There are objects on the front-passenger seat. In addition, you are
driving faster than 15 mph (25 km/h) or you have briefly driven
faster than 15 mph (25 km/h).
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases.240Warning and indicator lamps in the instrument clusterOn-board computer and displays

Safety systemsProblemPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds.GRisk of accident
There is not enough brake fluid in the brake fluid reservoir.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop immediately.XObserve the additional display messages in the multifunction
display.
Do not add brake fluid. This will not rectify the malfunction.
GWARNING
Driving with the brake warning lamp illuminated can result in an accident. Have your brake system
checked immediately if the brake warning lamp stays on. Do not add brake fluid before checking
the brake system.
Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the
brake fluid catching fire. You can be seriously burned.
Warning and indicator lamps in the instrument cluster241On-board computer and displaysZ

ProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS (Brake Assist), BAS PLUS, ESP ®
(Electronic Stability
Program), PRE-SAFE ®
Brake, the HOLD function and hill start
assist are therefore also deactivated, for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available.
!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS is temporarily unavailable. BAS, BAS PLUS, ESP ®
, EBD
(electronic brake force distribution), PRE-SAFE ®
Brake, the HOLD
function, hill start assist are therefore also deactivated, for
example.
Self diagnosis is not yet complete or the on-board voltage may be
insufficient, for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.242Warning and indicator lamps in the instrument clusterOn-board computer and displays

ProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds.GRisk of accident
EBD is faulty. Therefore, ABS, BAS, BAS PLUS, ESP ®
, PRE-SAFE ®
,
PRE-SAFE ®
Brake, the HOLD function and hill start assist are
unavailable, for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
֌!
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running.GRisk of accident
ABS and ESP ®
are faulty. Therefore, BAS, BAS PLUS, EBD, PRE-
SAFE ®
Brake, the HOLD function and hill start assist, for example,
are unavailable due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.÷
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.GRisk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
XOnly depress the accelerator pedal as far as necessary when
pulling away.XEase off the accelerator pedal while the vehicle is in motion.XAdapt your driving style to suit the road and weather conditions.XDo not deactivate ESP ®
.
Exceptions: ( Y page 61).Warning and indicator lamps in the instrument cluster243On-board computer and displaysZ

ProblemPossible causes/consequences and M Solutionså
The yellow ESP ®
OFF
warning lamp is lit while
the engine is running.GRisk of accident
ESP ®
is deactivated. ESP ®
will not stabilize the vehicle if it starts
to skid or if a wheel starts to spin.
XReactivate ESP ®
.
Exceptions: ( Y page 61).XAdapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.M
AMG vehicles only:
The yellow SPORT
handling mode warning
lamp is lit while the
engine is running.GRisk of accident
SPORT handling mode is activated. ESP ®
only stabilizes the vehicle
in extreme situations. ESP ®
intervention may not be able to
provide sufficient assistance in such situations and the vehicle
may start to skid.
XReactivate ESP ®
.
Exceptions: ( Y page 61).
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.֌
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS, BAS PLUS, PRE-SAFE ®
Brake, the HOLD function and
hill start assist are not available due to a malfunction. ESP ®
will
not stabilize the vehicle if it starts to skid or if a wheel starts to
spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.244Warning and indicator lamps in the instrument clusterOn-board computer and displays

ProblemPossible causes/consequences and M Solutions֌
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS, the HOLD function and hill start assist are temporarily
unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
ESP ®
will not stabilize the vehicle if it starts to skid or if a wheel
starts to spin.
Self diagnosis is not yet complete.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.You are driving with the parking brake applied.XRelease the parking brake
The warning lamp goes out and the warning tone ceases.6
The red SRS warning
lamp is lit while the
engine is running.GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.GWARNING
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
Warning and indicator lamps in the instrument cluster245On-board computer and displaysZ

For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
Engine
ProblemPossible causes/consequences and M Solutions;
The yellow Check
Engine warning lamp
lights up while the
engine is running.There may be a malfunction, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R in the fuel system
The emission limit values may be exceeded and the engine may
be running in emergency mode.XHave the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you are required by law to immediately visit a
qualified specialist workshop as soon as the yellow Check
Engine warning lamp lights up. If in doubt, check whether such
legal regulations apply in the state/province in which you are
currently driving.
8
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion. In addition, the
yellow Check Engine
warning lamp ;
may light up.The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XObserve the additional display messages in the multifunction
display.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.8
The yellow reserve fuel
warning lamp lights up
while the engine is
running.The fuel level has dropped into the reserve range.XRefuel at the nearest gas station.246Warning and indicator lamps in the instrument clusterOn-board computer and displays

ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale.The temperature sensor for the coolant temperature gauge is
defective.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.XApply the parking brake.XConsult a qualified specialist workshop.Warning and indicator lamps in the instrument cluster247On-board computer and displaysZ

ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp comes on
while the engine is
running.The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XObserve the additional display messages in the multifunction
display.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add coolant (Y page 280). Observe
the warning notes.XIf you need to add coolant more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.The coolant temperature has exceeded 248 ‡ (120 † ). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
The engine is not being cooled sufficiently and may be damaged.XObserve the additional display messages in the multifunction
display.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add coolant (Y page 280). Observe
the warning notes.XIf you need to add coolant more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.248Warning and indicator lamps in the instrument clusterOn-board computer and displays