computer MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Manual

Index ....................................................... 4Introduction ......................................... 21At a glance ........................................... 27Safety ................................................... 35Opening/closing ................................. 69Seats, steering wheel and mirrors ....91Lights and windshield wipers ..........105Climate control ................................. 121Driving and parking ..........................135On-board computer and displays ....193Stowing and features .......................253Maintenance and care ......................277Breakdown assistance .....................291Wheels and tires ............................... 309Technical data ................................... 341
Contents3

1, 2, 3 ...
115 V socket ...................................... 263
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 175
4MATIC off-road system ................... 175
A
ABS (Anti-lock Braking System) Display message ............................ 214
Function/notes ................................ 59
Important safety notes ....................59
Warning lamp ................................. 242
Activating/deactivating cooling
with air dehumidification ................. 126
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 205
Function/information ....................187
Active Driving Assistance package . 187
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 205
Display message ............................ 229
Function/information ....................190
Active light function ......................... 110
Active Light System Display message ............................ 224
Active service system PLUS
see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 64
Adaptive Highbeam Assist Display message ............................ 225
Function/notes ............................. 110
Switching on/off (on-board
computer) ...................................... 207
Additives (engine oil) ........................ 349
Air bags Display message ............................ 221
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Pelvis air bag ................................... 41
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................42
Air-conditioning system
see Climate control
AIR FLOW ........................................... 127
Air pressure see Tire pressure
Air vents
Glove box ....................................... 132
Important safety notes ..................131
Rear ............................................... 133
Setting ........................................... 131
Setting the center air vents ...........132
Setting the side air vents ...............132
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
AMG menu (on-board computer) ..... 210
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 262
Assistance menu (on-board
computer) .......................................... 204
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................67
Function ........................................... 67
Switching off the alarm ....................67
ATTENTION ASSIST
Activating/deactivating .................205
Display message ............................ 228
Function/notes ............................. 182
Audio menu (on-board computer) .... 201
Audio system see separate operating instructions 4Index

CareCarpets .......................................... 289
Car wash ........................................ 284
Display ........................................... 288
Exterior lights ................................ 287
Gear or selector lever ....................288
Matte finish ................................... 285
Notes ............................................. 283
Paint .............................................. 285
Plastic trim .................................... 288
Power washer ................................ 284
Rear view camera .......................... 287
Roof lining ...................................... 289
Seat belt ........................................ 289
Seat cover ..................................... 288
Sensors ......................................... 287
Steering wheel ............................... 288
Tail pipes ....................................... 287
Trim pieces .................................... 288
Washing by hand ........................... 284
Wheels ........................................... 285
Windows ........................................ 286
Wiper blades .................................. 286
Wooden trim .................................. 288
Cargo tie down rings ......................... 258
Car wash (care) ................................. 284
CD player/CD changer (on-board
computer) .......................................... 202
Cell phone see Mobile phone
Center console ..................................... 32
Central locking Automatic locking (on-board
computer) ...................................... 208
Locking/unlocking (SmartKey) ........70
Changing bulbs
Brake lamps ................................... 116
Cornering light function .................115
High-beam headlamps ...................115
Important safety notes ..................113
Low-beam headlamps ....................114
Overview of bulb types ..................114
Parking lamps ................................ 115
Reversing lamps ............................ 116
Standing lamps (front) ...................115
Child-proof locks
Important safety notes ....................57
Rear doors ....................................... 57Children
In the vehicle ................................... 53
Restraint systems ............................ 53
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 55
Special seat belt retractor ...............55
Top Tether ....................................... 56
Cigarette lighter ................................ 262
Climate control Automatic climate control (3-
zone) .............................................. 125
Controlling automatically ...............127
Cooling with air dehumidification ..126
Defrosting the windows .................130
Defrosting the windshield ..............129
Dual-zone automatic climate
control ........................................... 123
Important safety notes ..................122
Indicator lamp ................................ 127
Maximum cooling .......................... 130
Notes on using automatic climate
control ................................... 124, 126
Overview of systems ......................122
Problems with cooling with air
dehumidification ............................ 127
Problem with the rear window
defroster ........................................ 130
Rear control panel .........................125
Refrigerant ..................................... 350
Setting the air distribution .............128
Setting the airflow .........................129
Setting the air vents ......................131
Setting the climate mode (AIR
FLOW) ............................................ 127
Setting the temperature ................128
Switching air-recirculation mode
on/off ............................................ 130
Switching on/off ........................... 126
Switching residual heat on/off ......131
Switching the rear window
heating on/off ............................... 130
Switching the ZONE function on/
off .................................................. 129
Cockpit
Overview .......................................... 28
see Instrument cluster 6Index

COMANDsee separate operating instructions
Combination switch .......................... 109
Compass Calibrating ..................................... 276
Calling up ....................................... 275
Setting ........................................... 275
Consumption statistics (on-board
computer) .......................................... 199
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine) Checking the level .........................280
Display message ............................ 225
Notes ............................................. 350
Temperature (on-board computer) . 210
Temperature gauge ........................ 194
Warning lamp ................................. 247
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 115
Display message ............................ 222
Function/notes ............................. 110
Crash-responsive emergency
lighting ............................................... 113
Cruise control Cruise control lever .......................160
Deactivating ................................... 161
Display message ............................ 233
Driving system ............................... 159
Function/notes ............................. 159
Important safety notes ..................159
LIM indicator lamp .........................160
Setting a speed .............................. 160
Storing and maintaining current
speed ............................................. 160
Cup holder
Center console .............................. 260
Important safety notes ..................259
Rear compartment .........................260
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamps
Display message ............................ 224
Switching on/off (on-board
computer) ...................................... 207
Switching on/off (switch) ..............107
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 207
Interior lighting .............................. 208
Digital speedometer ......................... 199
Display (cleaning instructions) ........ 288
Display messages Calling up (on-board computer) .....213
Driving systems ............................. 228
Engine ............................................ 225
General notes ................................ 213
Hiding (on-board computer) ...........213
KEYLESS-GO .................................. 238
Lights ............................................. 222
Safety systems .............................. 214
Service interval display ..................282
SmartKey ....................................... 238
Tires ............................................... 233
Vehicle ........................................... 236
Distance display (on-board
computer) .......................................... 204
Distance recorder ............................. 199
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 249
DISTRONIC PLUS Deactivating ................................... 169
Display message ............................ 231
Displays in the multifunction
display ........................................... 168
Driving tips .................................... 170
Function/notes ............................. 161
Important safety notes ..................161
Setting the specified minimum
distance ......................................... 168
Warning lamp ................................. 249Index7

DoorsAutomatic locking (on-board
computer) ...................................... 208
Automatic locking (switch) ............... 78
Central locking/unlocking
(SmartKey) ....................................... 70
Control panel ................................... 34
Display message ............................ 237
Emergency locking ........................... 79
Emergency unlocking .......................79
Important safety notes ....................77
Opening (from inside) ......................78
Drinking and driving ......................... 155
Drinks holder see Cup holder
Drive program
Automatic ...................................... 146
Display ........................................... 143
Manual ........................................... 147
SETUP (on-board computer) ..........210
Drive program selector ..................... 145
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................283
Symmetrical low beam ..................106
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 158
Driving safety systems ABS (Anti-lock Braking System) .......59
ADAPTIVE BRAKE ............................. 64
BAS (Brake Assist System) ..............59
BAS PLUS (Brake Assist System
PLUS) ............................................... 60
Electronic brake force distribution ...64
ESP ®
(Electronic Stability
Program) .......................................... 61
ETS/4ETS (Electronic Traction
System) ........................................... 61
Important safety information ...........59
Overview .......................................... 58
PRE-SAFE ®
Brake ............................. 65Driving systems
Active Blind Spot Assist .................187
Active Driving Assistance
package ......................................... 187
Active Lane Keeping Assist ............190
ATTENTION ASSIST ........................182
Blind Spot Assist ............................ 183
Cruise control ................................ 159
Display message ............................ 228
DISTRONIC PLUS ........................... 161
Dynamic handling package with
sports mode .................................. 171
HOLD function ............................... 172
Lane Keeping Assist ......................185
Lane Tracking package ..................183
Parking Guidance ........................... 178
PARKTRONIC ................................. 175
RACE START (AMG vehicles) ..........174
Rear view camera .......................... 181
Driving tips
Automatic transmission .................144
Brakes ........................................... 156
Break-in period .............................. 136
DISTRONIC PLUS ........................... 170
Downhill gradient ........................... 156
Drinking and driving .......................155
Driving abroad ............................... 106
Driving in winter ............................. 158
Driving on flooded roads ................158
Driving on wet roads ......................158
Exhaust check ............................... 156
Fuel ................................................ 155
General .......................................... 155
Hydroplaning ................................. 158
Icy road surfaces ........................... 159
Limited braking efficiency on
salted roads ................................... 157
Pedals ............................................ 155
Snow chains .................................. 313
Symmetrical low beam ..................106
Wet road surface ........................... 156
DVD audio (on-board computer) ...... 202
DVD video (on-board computer) ...... 202
Dynamic handling package with
sports mode ....................................... 1718Index

E
EASY-ENTRY feature Activating/deactivating .................209
Function/notes ............................. 100
EASY-EXIT feature
Crash-responsive ........................... 101
Function/notes ............................. 100
Switching on/off ........................... 209
EBD (electronic brake force
distribution) Display message ............................ 216
Function/notes ................................ 64
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 79
Fuel filler flap ................................. 151
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency spare wheel
Storage location ............................ 293
Emergency Tensioning Devices
Function ........................................... 52
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....21
Engine
Check Engine warning lamp ........... 246
Display message ............................ 225
Emergency starting ........................305
Engine number ............................... 344
Irregular running ............................ 141
Starting problems ..........................141
Starting the engine with the
SmartKey ....................................... 139
Starting with KEYLESS-GO .............139
Switching off .................................. 153
Engine electronics
Problem (malfunction) ...................141Engine oil
Adding ........................................... 279
Additives ........................................ 349
Checking the oil level ..................... 279
Checking the oil level using the
dipstick .......................................... 279
Display message ............................ 227
Filling capacity ............................... 346
Notes about oil grades ................... 349
Notes on oil level/consumption ....279
Temperature (on-board computer) . 210
Viscosity ........................................ 349
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...210
Deactivating/activating (AMG
vehicles) .......................................... 62
Deactivating/activating (except
AMG vehicles) ................................ 204
Deactivating/activating (notes;
except AMG vehicles) ......................62
Display message ............................ 214
ETS/4ETS ........................................ 61
Function/notes ................................ 61
Important safety information ...........61
Warning lamp ................................. 243
ETS/4ETS (Electronic Traction
System) ................................................ 61
Exhaust check ................................... 156
Exhaust tail pipe (cleaning
instructions) ...................................... 287
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 101
Dipping (automatic) .......................102
Folding in/out (automatically) .......102
Folding in/out (electrically) ...........101
Folding in when locking (on-board
computer) ...................................... 209
Out of position (troubleshooting) ...102
Setting ........................................... 102
Storing settings (memory
function) ........................................ 103
Storing the parking position ..........102
Eyeglasses compartment ................. 255Index9

F
Filler cap see Fuel filler flap
First-aid kit ......................................... 292
Flat tire Changing a wheel/mounting the
spare wheel ................................... 293
MOExtended run-flat system .........297
Preparing the vehicle .....................293
Raising the vehicle .........................295
Floormat ............................................. 276
Frequencies Garage door opener .......................275
Front fog lamps ................................. 108
Display message ............................ 223
Switching on/off ........................... 108
Front windshield
see Windshield
Fuel
Additives ........................................ 348
Consumption statistics ..................199
Displaying the current
consumption .................................. 199
Displaying the range ......................199
Driving tips .................................... 155
Flexible fuel vehicles ......................347
Fuel gauge ....................................... 29
Important safety notes ..................347
Premium-grade unleaded gasoline . 347
Problem (malfunction) ...................153
Refueling ........................................ 150
Specifications ................................ 348
Tank content/reserve fuel .............346
Fuel filler flap
Emergency release ........................151
Opening/closing ............................ 151
Fuel level
Calling up the range (on-board
computer) ...................................... 199
Fuel tank
Capacity ........................................ 346
Problem (malfunction) ...................153
Fuse allocation chart (vehicle tool
kit) ...................................................... 292
Fuses Allocation chart ............................. 305
Before changing ............................. 305Dashboard fuse box .......................305
Fuse box in the engine
compartment ................................. 306
Fuse box in the trunk .....................306
Important safety notes ..................305
G
Garage door opener Clearing the memory .....................274
Frequencies ................................... 275
Notes ............................................. 270
Opening/closing the garage door ..273
Programming (button in the rear-
view mirror) ................................... 271
Gasoline ............................................. 150
Gear indicator (on-board
computer) .......................................... 210
Gear or selector lever (cleaning
guidelines) ......................................... 288
Genuine Mercedes-Benz parts ......... 342
Glove box ........................................... 254
H
Handbrake see Parking brake
Hazard warning lamps ...................... 109
Headlamp cleaning system Notes ............................................. 351
Headlamps
Adding fluid to cleaning system .....281
Cleaning system (function) ............109
Fogging up ..................................... 112
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 95
Adjusting (electrically) .....................96
Adjusting (manually) ........................95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................97
Luxury .............................................. 96
see NECK-PRO head restraints
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
10Index

High-beam headlampsChanging bulbs .............................. 115
Display message ............................ 223
Switching Adaptive Highbeam
Assist on/off ................................. 110
Switching on/off ........................... 109
Hill start assist .................................. 140
HOLD function Display message ............................ 228
Function/notes ............................. 172
Hood
Closing ........................................... 279
Display message ............................ 237
Opening ......................................... 278
Hydroplaning ..................................... 158
I
Ignition lock see Key positions
Immobilizer .......................................... 66
Indicator lamps see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 29
Settings ......................................... 206
Warning and indicator lamps ...........30
Instrument cluster lighting ................ 29
Instrument lighting see Instrument cluster lighting
Interior lighting ................................. 112
Automatic control ..........................112
Delayed switch-off (on-board
computer) ...................................... 208
Emergency lighting ........................113
Manual control ............................... 113
Overview ........................................ 112
Reading lamp ................................. 112
J
Jack Storage location ............................ 292
Using ............................................. 295
Jump starting (engine) ...................... 301
K
Key see SmartKey
KEYLESS-GO
Convenience closing feature ............85
Display message ............................ 238
Locking ............................................ 71
Start/Stop button .......................... 137
Starting the engine ........................139
Unlocking ......................................... 71
Key positions
KEYLESS-GO .................................. 137
SmartKey ....................................... 137
Kickdown
Driving tips .................................... 144
Manual drive program ....................148
Knee bag .............................................. 40
L
Lamps see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating .................205
Display message ............................ 229
Function/information ....................185
Lane Tracking package ..................... 183
Lap time (RACETIMER) ...................... 211
LATCH-type (ISOFIX) child seat
anchors ................................................ 55
Lighting see Lights
Lights
Activating/deactivating the
interior lighting delayed switch-off . 208
Active light function .......................110
Automatic headlamp mode ............108
Cornering light function .................110
Display message ............................ 222
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ...................109
High beam flasher .......................... 109
Index11

High-beam headlamps ...................109
Light switch ................................... 106
Low-beam headlamps ....................107
Parking lamps ................................ 106
Rear fog lamp ................................ 108
Switching Adaptive Highbeam
Assist on/off ................................. 207
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 207
Switching the daytime running
lamps on/off (switch) ....................107
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 207
Switching the surround lighting
on/off (on-board computer) ..........207
Turn signals ................................... 109
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 225
LIM indicator lamp Cruise control ................................ 160
DISTRONIC PLUS ........................... 164
Loading guidelines ............................ 254
Locking see Central locking
Locking (doors)
Automatic ........................................ 78
Emergency locking ........................... 79
From inside (central locking
button) ............................................. 78
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 208
Low-beam headlamps Changing bulbs .............................. 114
Display message ............................ 222
Setting for driving abroad
(symmetrical) ................................. 106
Switching on/off ........................... 107
Lumbar support
Adjusting ......................................... 97
Adjusting the 4-way lumbar
support ............................................ 97
Luxury head restraints ....................... 96M
M+S tires ............................................ 312
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Matte finish (cleaning
instructions) ...................................... 285
mbrace Call priority .................................... 268
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 269
Emergency call .............................. 266
Important safety notes ..................264
Locating a stolen vehicle ...............270
MB info call button ........................268
Remote vehicle locking ..................270
Roadside Assistance button ..........267
Search & Send ............................... 269
Self-test ......................................... 265
System .......................................... 265
Vehicle remote unlocking ..............269
Mechanical key
Function/notes ................................ 73
Locking vehicle ................................ 79
Unlocking the driver's door ..............79
Memory card (audio) ......................... 202
Memory function ............................... 103
Message memory (on-board
computer) .......................................... 213
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............202
Modifying the programming
(SmartKey) ........................................... 73
MOExtended run-flat system ........... 297
MP3 Operation ....................................... 202
see separate operating instructions 12Index

Multifunction displayFunction/notes ............................. 196
Permanent display .........................206
Multifunction steering wheel
Operating the on-board computer . 195
Overview .......................................... 31
Multifunction steering wheel (4
buttons) see 4-button multifunction
steering wheel
N
Navigation Menu (on-board computer) ............200
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 47
Resetting after being triggered ........47
NECK-PRO luxury head restraints
Operation ......................................... 47
Resetting after being triggered ........47
Notes on breaking-in a new
vehicle ................................................ 136
O
Occupant Classification System
(OCS) Faults ............................................... 46
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................53
System overview .............................. 36
Octane number (fuel) ........................ 348
Odometer ........................................... 199
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 210
Assistance menu ........................... 204
Audio menu ................................... 201
Convenience submenu ..................209
Displaying a service message ........283
Display messages ..........................213
DISTRONIC PLUS ........................... 168
Factory settings submenu .............210
Important safety notes ..................194
Instrument cluster submenu ..........206
Lighting submenu .......................... 207
Menu overview .............................. 198
Message memory .......................... 213
Navigation menu ............................ 200
Operation ....................................... 195
RACETIMER ................................... 211
Service menu ................................. 206
Settings menu ............................... 206
Standard display ............................ 199
Telephone menu ............................ 202
Trip menu ...................................... 199
Vehicle submenu ........................... 208
Video DVD operation .....................202
On-board diagnostics interface .......... 24
Opening and closing the side trim
panels ................................................. 115
Operating safety On-board diagnostics interface ........24
Operating system
see On-board computer
Outside temperature display ........... 195
Overhead control panel ...................... 33
Override feature Rear side windows ...........................57
P
Paint code number ............................ 343
Paintwork (cleaning instructions) ... 285
Panic alarm .......................................... 58
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 87
Opening/closing the roller
sunblind ........................................... 88
Problem (malfunction) .....................89
Resetting ......................................... 88
Panorama sliding sunroof
Important safety notes ....................86
Parcel net ........................................... 256
Parking ............................................... 153
Important safety notes ..................153
Parking brake ................................ 154
Index13