recommended oil MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Manual

Stowage well beneath the trunk
floor .................................................... 258
Summer opening see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 260
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 207
Switching air-recirculation mode
on/off ................................................. 130
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 195
Tail lamps Display message ............................ 223
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 342
Tires/wheels ................................. 335
Vehicle data ................................... 351
TELEAID
Call priority .................................... 268
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 269
Emergency call .............................. 266
Important safety notes ..................264
Locating a stolen vehicle ...............270
MB info call button ........................268
Remote vehicle locking ..................270
Roadside Assistance button ..........267
Search & Send ............................... 269
Self-test ......................................... 265
System .......................................... 265
Vehicle remote unlocking ..............269
Telephone
Accepting a call ............................. 203
Display message ............................ 237
Menu (on-board computer) ............202
Number from the phone book ........ 203
Redialing ........................................ 203
Rejecting/ending a call .................203
Temperature
Coolant .......................................... 194
Coolant (on-board computer) ......... 210
Engine oil (on-board computer) ...... 210
Outside temperature ...................... 195
Setting (climate control) ................128
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........67
Immobilizer ...................................... 66
Through-loading feature ................... 256
Tilt/sliding sunroof see Sliding sunroof
Timing (RACETIMER) ......................... 211
Tiredness assistant see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....319
Checking manually ........................317
Display message ............................ 233
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning ....................317
Recommended ............................... 313
Tire pressure monitoring system
Function/notes ............................. 319
Restarting ...................................... 321
Warning lamp ................................. 250
Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotation ......................334
Display message ............................ 233
Distribution of the vehicle
occupants (definition) ....................334
DOT, Tire Identification Number
(TIN) ............................................... 330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332Index17

Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level ( Y page 279).
Hiding a service message
XPress the % or a button on the
steering wheel.
Displaying service messages
XSwitch on the ignition.XPress = or ; on the steering wheel
to select the Serv. menu.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Please bear the following in mind
Resetting service interval display
If the qualified specialist workshop, e.g. a
Mercedes-Benz Center, carried out the
maintenance work, the service interval
display will be reset.
Further information, on maintenance for
example, can be obtained at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
Care283Maintenance and careZ

! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If dirt has penetrated the paint surface or the
paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to correct smaller areas of
paint damage quickly and provisionally.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
These notes also apply to light alloy wheels
with a clear matte finish.
Care285Maintenance and careZ

Interior care
Cleaning the displayXBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning the plastic trim
GWARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements
XWipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Cleaning the seat covers
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
288CareMaintenance and care

! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop, e.g. a Mercedes-Benz Service
center.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Cleaning the seat beltsXUse clean, lukewarm water and soap
solution.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing them in direct sunlight.
GWARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
Cleaning the headliner and carpetsXHeadliner: use a soft brush or a cleaning
agent recommended and approved by
Mercedes-Benz to remove heavy soiling.XCarpets: use the carpet and textile
cleaning agents recommended and
approved by Mercedes-Benz.Care289Maintenance and careZ

cold tires on a fully loaded vehicle and for the
maximum permissible vehicle speed.
The tire pressure table contains the
recommended tire pressures for cold tires
under various operating conditions, i.e.
differing load and speed conditions.
Increased vehicle weight due to
optional equipment
This is the combined weight of all standard
and optional equipment available for the
vehicle, regardless of whether it is actually
installed on the vehicle or not.
Rim
This is the part of the wheel on which the tire
is mounted.
GAWR (Gross Axle Weight Rating)
The GAWR is the maximum permissible axle
weight. The actual load on an axle must never
exceed the gross axle weight rating. The
gross axle weight rating can be found on the
vehicle identification plate on the B-pillar on
the driver's side.
Speed rating
The speed rating is part of the tire
identification. It specifies the speed range for
which the tire is approved.
GVW (Gross Vehicle Weight)
The gross vehicle weight comprises the
weight of the vehicle including fuel, tools, the
spare wheel, accessories installed,
occupants, luggage and the drawbar
noseweight, if applicable. The gross vehicle
weight must not exceed the gross vehicle
weight rating GVWR as specified on the
vehicle identification plate on the B pillar on
the driver's side.
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permissible gross
weight of a fully loaded vehicle (the weight of
the vehicle including all accessories,
occupants, fuel, luggage and the drawbar
noseweight, if applicable). The gross vehicle
weight rating is specified on the vehicle
identification plate on the B-pillar on the
driver's side.
Maximum loaded vehicle weight
The maximum weight is the sum of the curb
weight of the vehicle, the weight of the
accessories, the total load limit and the
weight of the optional equipment installed at
the factory.
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa is the
equivalent of 1 psi. Another unit for tire
pressure is bar. There are 100 kilopascals
(kPa) to 1 bar.
Load index
In addition to the load bearing index, the load
index may also be imprinted on the sidewall
of the tire. This specifies the load bearing
capacity more precisely.
Curb weight
The weight of a vehicle with standard
equipment including the maximum capacity
of fuel, oil and coolant. It also includes the air-
conditioning system and optional equipment
if these are installed in the vehicle, but does
not include passengers or luggage.
332Definition of terms for tires and loadingWheels and tires

You may mount a spare wheel/emergency
spare wheel against the direction of rotation.
Observe the time restriction on use as well as
the speed limit specified on the spare wheel/
emergency spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel.
Cleaning the wheels
GWARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
Wheel and tire combinations
Please bear the following in mind
! For safety reasons, Mercedes-Benz
recommends that you only use Tires and
wheels which have been approved by
Mercedes-Benz specifically for your
vehicle.
These tires have been specially adapted for
use with the control systems, such as ABS
or ESP ®
, and are marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires featuring run-flat characteristics)
R MO1 = Mercedes-Benz Original (only
certain AMG tires)
Mercedes-Benz Original Extended tires
may only be used on wheels that have been
specifically approved by Mercedes-Benz.
Only use tires, wheels or accessories
tested and approved by Mercedes-Benz.
Certain characteristics, e.g. handling,
vehicle noise emissions or fuel
consumption, may otherwise be adversely
affected. In addition, when driving with a
load, tire dimension variations could cause
the tires to come into contact with the
bodywork and axle components. This could
result in damage to the tires or the vehicle.
Mercedes-Benz accepts no liability for
damage resulting from the use of tires,
wheels or accessories other than those
tested and approved.
Further information about tires, wheels and
approved combinations can be obtained
from any authorized Mercedes-Benz
Center.
i The recommended tire pressures for
various operating conditions can be found:
R on the Tire and Loading Information
placard with the recommended tire
pressures on the B-pillar on the driver's
side
R in the tire pressure table on the inside of
the fuel filler flap.
Observe the instructions about the
recommended tire pressure and the
various operating conditions (Y page 313).
Check tire pressures regularly, and only
when the tires are cold. Comply with the
maintenance recommendations of the tire
manufacturer in the vehicle document
wallet.
i Notes on the vehicle equipment – always
equip the vehicle:
R with tires of the same size on a given axle
(left/right)
R with the same type of tires at a given time
(summer tires, winter tires, MOExtended
tires)
i On the following pages, you can find
information on approved wheel rims and
tire sizes for equipping your vehicle with
winter tires. Winter tires are not available
ex factory as standard equipment or
optional extras.
If you wish to mount approved winter tires
on your vehicle, you may, in certainWheel and tire combinations335Wheels and tiresZ

additives that have been approved for
Mercedes-Benz vehicles.
Consult an authorized Mercedes-Benz Center
or go to the Internet site
http://www.mbusa.com (USA only) for a list
of approved products. Comply with the
instructions for use on the product label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage to or malfunctions of the fuel
system may otherwise occur.
Engine oil
Please bear the following in mind
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz
Center. Or visit http://www.mbusa.com
(USA only).
! Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. You could
otherwise cause engine damage or damage
to the exhaust gas aftertreatment.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
The table shows which engine oils have been
approved for your vehicle.
Missing values were not available at time of
going to print.ModelEngine
modelMB
ApprovalC 250271229.3,
229.5,
229.51C 250 4MATIC 34
C 300 4MATIC272229.5C 350
C 350 4MATIC 34276C 63 AMG156229.535
i
MB approval is indicated on the oil
containers.
Additives
! Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity
Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE (viscosity)
classification suitable for the prevailing
outside temperatures. The following table
shows the correct SAE classification to be
used. The low-temperature characteristics of
engine oils can deteriorate significantly, e.g.
as a result of aging, soot and fuel deposits. It
is therefore strongly recommended that you
carry out regular oil changes using an
approved engine oil with the appropriate SAE
classification.
34 Canada only.
35 Restriction: only SAE 0W-40 or SAE 5W-40 engine oils may be used.Service products and capacities349Technical dataZ