brake MERCEDES-BENZ C-Class SEDAN 2013 W204 User Guide

Have aftermarke
taccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not bee napproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system .Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 346) and the engine
number (Y page 347) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfw ith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding the mmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Ben zLimited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmen tof
your vehicle available at th etime of going to
print. Country-specific differences are
possible .Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions .The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Ben zCenter
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzC enter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the term softhe following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) 22
Introduction

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plant o operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis. 24
Introduction

Dashboard
Function Page
0002
Steering wheel paddle
shifters
151
0003
Combination switch 112
0022
Instrument cluster 31
0021
Horn
001F
PARKTRONIC warning
display (Canada only)
179
0020
Overhead control panel 36
0012
Climate control systems 126
0013
Ignition lock 141
Start/Stop button
142 Function Page
0014
Adjusting the steering
wheel manually 101
0015
Adjusting the steering
wheel electrically 101
0016
Cruise control lever 166
0018
Parking brake 159
0019
Diagnostics connection 25
001A
Opening the hood 284
001B
Releasing the parking brake 159
001D
Light switch 11030
Dashboa
rdAt a glance

Warning and indicator lamps
Function Page
0002
000D
ESP® 246
0003
SPORT handling
mode in AMG vehicles 247
0003
000B
Distance warning 253
0022
0015
ESP®
OFF 246
0021
000C
Brakes (USA only) 244
001F
0006
Brakes (Canada only) 244
0020
00070006
Turn signals 112
0012
0018
ABS 244
0013
001E
SRS 249
0014
000E
Check Engine 250
0015
0014
Tire pressure monitor 254 Function Page
0016
0012
Seat belt 242
0018
000D
ESP®
in AMG vehicles 247
0019
000C
Coolant 251
001A
000A
High-beam
headlamps 113
001B
000B
Low-beam
headlamps 111
001D
0014
Parking lamps 112
001E
000E
Rearfog lamp 112
0023
000C
Front fog lamps 111
0024
0010
Reserve fuel 25032
Instrument clusterAt a glance

operation is possible using the switches in
the rear compartment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R BAS PLUS ( BrakeAssist System Plus)
R ESP ®
(Electronic StabilityProgram)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain asafe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the note son tires,
recommended minimu mtire tread depths,
etc. (Y page 310).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Importan tsafety notes"
sectio n(Ypage 64). G
WARNING
If ABSi s faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 244) and
display messages which may be shown in the
instrument cluster (Y page 217).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow 0018ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and 64
Driving safety systemsSafety

functions as a reminder to take extra care
while driving. BAS (Brake Assist System)
i Observe the "Important safety notes"
section (Y page 64). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
X Keep the brake pedal depresse dfirmly until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BA Sis deactivated. BAS PLUS (Brake AssistS
ystem
PLUS)
i Observe the "Important safety notes"
section (Y page 64).
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS.
For BAS PLUS to assist you when driving, the
radar sensor system must be:
R activated (Y page 211)
R operational
With the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of yourv ehicle for an extended period of
time.
If the radar sensor system is malfunctioning,
BASP LUS will not be available. The brake
system is still available with complete brake
boosting effect and BAS. BAS PLUS provides braking assistance in
hazardous situations at speeds greater than
4 mph (7 km/h).
At speeds of up to approximately 40 mph
(70 km/h), BAS PLUS can also detect
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
To prevent a front-end collision, BAS PLUS
calculates the brake force necessary if:
R
you approach an obstacle, and
R BAS PLUS has detected arisk of collision
At as pee dless than 20 mp h(30 km/h) : if
you depress the brake pedal, BASP LUS is
activated. Braking is performed as late as
possible.
At a speed greater than 20 mph
(30 km/h):ify ou depress the brake pedal
sharply, BAS PLUS automatically raises the
brake pressure to a value adapted to the
traffic situation.
If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE ®
) are
activated simultaneously.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual, if:
R you release the brake pedal.
R there is no longer any danger of a rear-end
collision.
R no obstacle is detected in front of your
vehicle. G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations. BAS
PLUS cannot intervene in these cases. There
is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. Driving safety systems
65Safety Z

In particular, the detection of obstacles can
be impaired if there is:
R
dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radars ources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As aresult, BAS PLUS may not intervene in all
critical situations. There is a risk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
Following damage to the fron tend of the
vehicle, have the configuratio nand operation
of the rada rsensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the fron tofthe vehicle. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 64).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP
®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 64).
ETS/4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes"
section (Y page 64). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 305) when towing the
vehicle with a raised rear axle.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified 66
Driving safety systemsSafety

workshop
.You could otherwise damage
the drive train or the brake system.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the 000D warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 246) and display messages which
may be shown in the instrument cluster
(Y page 217).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP General information
ESP
®
is activated automatically when the
engine is started.
If ESP ®
intervenes, the 000DESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
Vehicles with the ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example:if ESP®
was
deactivated before the engine was switched
off, ESP ®
remains deactivated when the
engine is switched on again. Deactivating/activating ESP
®
(except
AMG vehicles) Important safety notes
i
Observe the "Important safety notes"
section (Y page 64).
You can select between the following
statuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ®
You can activate and deactivate ESP ®
using
the on-board computer.
X To deactivate: (Ypage 207).
The 0015 ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 207).
The 0015 ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
star tto spin, the 000DESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle. Driving safety systems
67Safety Z

If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
Deactivating/activating ESP ®
(AMG
vehicles) Important safety notes
You can select betwee
nthe following
statuses of ESP:
R ESP ®
is activated.
R SPORT handling mode is activated.
R ESP ®
is deactivated. G
WARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and
accidents.
Only activate SPORT handling mode in the
situations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on designated roads when the vehicle's
own oversteering and understeering
characteristics are desired Driving in SPORT handling mode or without
ESP
®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ® X
To activate SPORT handling mode:
briefly press button 0002.
The 0003 SPORT handling mode warning
lamp in the instrument cluster lights up.
The SPORT handling mode message
appears in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button 0002.
The 0003 SPORT handling mode warning
lamp in the instrument cluster goes out.
X To deactivate ESP ®
:press button 0002until
the 0015 ESP®
OFF warning lamp lights up
in the instrument cluster.
The 000DOFF message appears in the
multifunction display.
X To activate ESP ®
:briefly press button 0002.
The 0015 ESP®
OFF warning lamp in the
instrument cluster goes out. The 000D
ESP ®
ON message appears in the
multifunction display. 68
Driving safety systemsSafety

Characteristics of activated SPORT
handling mode
If SPORT handling mode is activated and one
or more wheels start to spin, the 000DESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R traction control is still activated.
R the engine's torque is restricted to a limited
degree and the drive wheels can spin in a
controlled manner. The spinning of the
wheels results in a cuttin gaction, which
provides bette rgrip.
R ESP ®
still provides support when you
brake.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the 000DESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin without
restriction. The spinning of the wheels
results in a cutting action, which provides
better grip.
R traction control is still activated.
R PRE-SAFE ®
is no longer available; nor is it
activated if you brake with assistance from
ESP ®
.
R PRE-SAFE ®
Brake is no longer available;
nor is it activated if you brake with
assistance from ESP ®
.
R ESP ®
still provides support when you
brake. EBD (electronic brake force
distribution)
i Observe the "Important safety notes"
section (Y page 64). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident.
You should therefore adapt yourd riving style
to the different handling characteristics. Have
the brake system checked at a qualified
specialist workshop.
Observe informatio nregarding indicator and
warning lamps ( Ypage 244) as well as
display messages (Y page 218).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
(Y page 176) and hill start assist
(Y page 144). For further information, see
"Driving tips" (Y page 162). PRE-SAFE
®
Brake
i Observe the "Important safety notes"
section (Y page 64).
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
If PRE-SAFE ®
Brake is to aid you, the radar
sensor system must be:
R activated (Y page 211)
R operational
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time. Driving safet
ysystems
69Safety Z