ignition MERCEDES-BENZ C-Class SEDAN 2013 W204 User Guide

Child-proof locks
Important safety notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and loc kthe vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Child-proof locks for the rear doors G
WARNING
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks.
You secure each door individually with the
child-proof locks on the rear doors. Adoor
secured with a child-proof lock cannot be
opened from inside the vehicle. When the vehicle is unlocked, the door can be opened
from the outside.
X
To activate: press the child-proof lock
lever up in the direction of arrow 0002.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow 0003.
Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press button0003.
If indicator lamp 0002is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp 0002is off, Children in the vehicle
63Safety Z

operation is possible using the switches in
the rear compartment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R BAS PLUS ( BrakeAssist System Plus)
R ESP ®
(Electronic StabilityProgram)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain asafe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the note son tires,
recommended minimu mtire tread depths,
etc. (Y page 310).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Importan tsafety notes"
sectio n(Ypage 64). G
WARNING
If ABSi s faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 244) and
display messages which may be shown in the
instrument cluster (Y page 217).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow 0018ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and 64
Driving safety systemsSafety

In particular, the detection of obstacles can
be impaired if there is:
R
dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radars ources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As aresult, BAS PLUS may not intervene in all
critical situations. There is a risk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
Following damage to the fron tend of the
vehicle, have the configuratio nand operation
of the rada rsensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the fron tofthe vehicle. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 64).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP
®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 64).
ETS/4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes"
section (Y page 64). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 305) when towing the
vehicle with a raised rear axle.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified 66
Driving safety systemsSafety

In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radars ources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical
situations. There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In order to maintain an appropriate distance
from the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.
X To activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer (Y page 207).
When PRE-SAFE ®
Brake is activated, the
0001 symbol appears in the multifunction
display as long as the HOLD function is
deactivated (Y page 176).
On vehicles with Parking Guidance, the
0001 symbol is displayed when position P
is engaged or you are driving faster than
22 mph (35 km/h).
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to collisions at low speeds where there is no
visible damage to the front of the vehicle. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
Av isual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example. Theft deterrent locking system
71Safety Z

i
If the alarm stays on for more than
30 seconds, the mbrace emergency call
system (USA only) or the Tele Aid system
(Canada only) initiates a call to the
Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that:
R you have subscribed to the Tele Aid
service.
R the Tele Aid service has been activated
properly.
R the required mobile phone, powers upply
and GPS are available. X
To arm: lockthe vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0002flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
X To stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
X Press the 000Bor000A button on the
SmartKey.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off. 72
Theft deterrent locking systemSafety

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition lock .This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the fuel filler flap 74
SmartKeyOpening and closing

vehicle is unlocked
.This is useful if you
frequently travel on your own.
X To change the setting: press and hold
down the 000Band000A buttons
simultaneously for approximately six
seconds until the battery check lamp
(Y page 77) flashes twice.
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the 000Aor000B button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
000B button once.
X To unlock centrally: press the000B
button twice.
X To lock centrally: press the000Abutton.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 75).
X To restore the factory settings: press
and hold down the 000Band000A buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or the KEYLESS-
GO key, use the mechanical key. If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
(Y
page 71).
X To end the alarm: insert the SmartKey into
the ignition lock.
i With KEYLESS-GO: remove the Start/
Stop button from the ignition lock
beforehand.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0002in the direction of
the arrow and at the same time remove
mechanical key 0003from the SmartKey. SmartKey battery
Important safety notes Mercedes-Ben
zrecommends that you have
the batteries replaced at a qualified specialist
workshop. G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury. 76
SmartKeyOpening and closing

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 302).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they Doors
79Opening and closing Z

Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the vehicle's
wheels are turning at a speed in excess of
9 mph (15 km/h).
You could therefore be locke dout if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer. X
To deactivate: press and hold button 0002
for about five seconds until a tone sounds.
X To activate: press and hold button 0003for
about five seconds until a tone sounds.
i If you press one of th etwo buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 211). Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unloc kand
open the driver's door, the anti-thef talarm
system will be triggered ( Ypage 71).
X Take the mechanical key out of the
SmartKey (Y page 76).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position 0005.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey. Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid.
X Press the locking button (Y page 80).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Ypage 79).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 76).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. Doors
81Opening and closing Z

relieve you of the responsibility of paying
attention when closing a side window.
G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last4mmoft he closing movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
0002
Front left
0003 Front right
0022 Rear right
0021 Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence. i
The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 63).
X Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened. Convenience opening
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Bbutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. 86
Side windowsOpening and closing