power steering MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

Display
........................................... 291
Exterior lights ................................ 290
Gea rors electo rlever .................... 292
Interior ........................................... 291
Matte finish ................................... 289
Notes ............................................. 287
Paint .............................................. 289
Plastic trim .................................... 292
Power washer ................................ 288
Rea rview camera .......................... 291
Roof lining ...................................... 293
Seat bel t........................................ 293
Seat cover ..................................... 292
Sensors ......................................... 291
Steering wheel ............................... 292
Tai lpipes ....................................... 291
Trim pieces .................................... 292
Washing by hand ........................... 288
Wheels ........................................... 289
Windows ........................................ 290
Wiper blades .................................. 290
Wooden trim .................................. 292
Cargo tie down rings .........................259
Car wash (care) ................................. 287
CD player/CD changer (on-board
computer) .......................................... 204
Center console Lowe rsection .................................. 35
Uppe rsection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 211
Locking/unlocking (SmartKey) ........74
Changing bulbs
Brake lamps ................................... 120
Cornering light function .................119
High-beam headlamps ...................118
Important safety notes ..................116
Low-beam headlamps ....................118
Overview of bul btypes .................. 117
Parking lamps ................................ 119
Reversing lamps ............................ 120
Standing lamps (front) ...................119
Child-proof locks
Important safety notes ....................63
Rea rdoors ....................................... 63Children
In the vehicle ................................... 58
Restraint systems ............................ 58
Specia lseat belt retractor ...............61
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
Top Tether ....................................... 62
Cigarette lighter ................................ 264
Cleaning Mirro rturn signal ........................... 291
Climate control
Adjusting the airflow (AIR FLOW) ...132
Automatic climate control (3-zone) 130
Controlling automatically ...............132
Cooling with aird ehumidification..131
Defrosting the windows .................135
Defrosting the windshield ..............134
Dual-zone automatic climate
control ........................................... 127
Important safety notes ..................126
Indicator lamp ................................ 132
Maximum cooling .......................... 135
Notes on using automatic climate
control ................................... 128, 131
Overview of systems ......................126
Problems with cooling with air
dehumidification ............................ 132
Problem with the rear window
defroster ........................................ 136
Rea rcontrol panel ......................... 130
Refrigerant ..................................... 354
Refrigerant filling capacity .............354
Setting the aird istribution.............133
Setting the airflow .........................134
Setting the airv ents...................... 137
Setting the temperature ................133
Switching air-recirculation mode
on/off ............................................ 136
Switching on/off ........................... 131
Switching residual hea ton/off ......136
Switching the rear window
defroster on/off ............................ 135
Switching the ZONE function on/
off .................................................. 134
Cockpit
Overview .......................................... 30
see Instrument cluster 6
Index

Mounting wheels
Lowering the vehicl e...................... 338
Mounting anew wheel ................... 337
Preparing the vehicle .....................334
Raising the vehicle .........................335
Removing awheel .......................... 337
Securing the vehicle against
rolling away ................................... 335
MP3
Operation ....................................... 204
see separate operating instructions
Multifunction display
Function/notes ............................. 200
Permanent displa y......................... 209
Multifunction steering wheel
Operating the on-board computer .199
Overview .......................................... 33N
Navigation Menu (on-board computer) ............203
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .52
Resetting after being triggered ........53
NECK-PRO luxury head restraints
Operation ........................................ .52
Resetting after being triggered ........53
Notes on breaking-in anew vehicle 140 O
Occupant Classification System
(OCS) Fault s............................................... 51
Operation ........................................ .47
System self-test ............................... 49
Occupant safety
Childre ninthe vehicle ..................... 58
System overview .............................. 40
OCS
Faults ............................................... 51
Operation ........................................ .47
System self-test ............................... 49
Odometer ........................................... 201
Oil see Engine oil On-board computer
AMG menu ..................................... 212
Assistance menu ........................... 206
Audi omenu ................................... 204
Convenience submenu ..................211
Displaying a service message ........282
Display messages ..........................216
DISTRONI CPLUS ........................... 173
Factory settings submenu .............212
Important safety notes ..................198
Instrument cluster submenu ..........209
Lighting submenu .......................... 209
Menu overview .............................. 201
Message memory .......................... 216
Navigation menu ............................ 203
Operation ....................................... 199
RACETIMER ................................... 213
Service menu ................................. 208
Settings menu ............................... 208
Standard displa y............................ 201
Telephone menu ............................ 205
Trip menu ...................................... 201
Vehicle submenu ........................... 211
Video DVD operatio n..................... 205
Opening and closing the side trim
panels ................................................. 119
Operating system see On-board computer
Outside temperature display ...........199
Overhead control panel ......................36
Override feature Rea rside windows ........................... 63 P
Pain tcode number ............................ 346
Paintwork (cleaning instructions) ...289
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 90
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) .....................92
Resetting ......................................... 91
Panorama sliding sunroof
Important safety notes ....................88 Index
13

Important safety notes
..................347
Refrigerant (air-conditioning
system) .......................................... 354
Washer fluid .................................. .353
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) .........212
On-board computer .......................208
Setting the air distribution ...............133
Setting the airflow ............................134
SETUP (on-board computer) .............213
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 226
Side windows Cleaning ......................................... 290
Convenience closing feature ............87
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Problem (malfunction) .....................88
Resetting ......................................... 88
Sliding sunroof
Important safety notes ....................88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................77
Changing the programming .............75
Checking the battery .......................77
Convenience closing feature ............87
Convenience opening feature ..........86
Display message ............................ 240
Door central locking/unlocking .......74
Important safety notes ....................74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) .................141
Problem (malfunction) .....................78
Starting the engine ........................143
Snow chains ...................................... 313
Sockets General notes ................................ 265
Rea rcompartmen t......................... 265Spare wheel
Notes/data .................................... 340
Storage location ............................ 343
Specialist workshop ............................ 25
Special seat bel tretractor .................. 61
Speed ,controlling
see Cruise control
Speedometer
Digital ............................................ 202
In the Instrument cluster .................31
Segments ...................................... 199
Selecting the unit of measurement 209
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 247
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 220
Introduction ..................................... 41
Warning lamp ................................. 249
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 119
Display message ............................ 226
Switching on/off ........................... 112
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 143
Steering (display message) ..............240
Steering wheel Adjusting (electrically). ..................102
Adjusting (manually). .....................102
Button overview ............................... 33
Buttons (on-board computer) ......... 199
Cleaning ......................................... 292
Important safety notes ..................101
Paddle shifters ............................... 151
Storing settings (memory function) 106
Steering wheel paddle shifters ........151
Stopwatch (RACETIMER) ................... 213
Stowage areas ................................... 25616
Index

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plant o operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis. 24
Introduction

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 302).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they Doors
79Opening and closing Z

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident .Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. !
AMG vehicles: at low engine oil
temperatures below 68 ‡(+20 †), the
maximu mengine speed is restricted in
order to protect the engine .To protec tthe
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold. Key positions
SmartKey 000D
To remove the SmartKey
Vehicles with automatic transmission:
shift the transmission to position P
0005 Power supply for some consumers, such
as the windshield wipers
0006 Ignition (power supply for all consumers)
and drive position
0007 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started. Driving
141Driving and parking Z

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
0001 Solutions
Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 141).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key (Y page 76).
X Open the trunk lid.
X Manually unlock the fuel filler flap using the emergency release
(Y page 157). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake boosting effect.Y
ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. 158
ParkingDriving and parking

X
To apply: depress parking brake 0003firmly.
Whe nthe engine is running, the 000C(USA
only) or 0006(Canada only) indicator lamp
lights up in the instrumentc luster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0002.
When the ignition is switched on or the
engine is running, the 000C(USA only) or
0006 (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignitio nwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m)
per second.
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed. 160
Driving tipsDriving and parking

Display messages Possible causes/consequences and
0001 Solutions
0001
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
Aw arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 001D
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 287).SmartKey
Display messages Possible causes/consequences and
0001 Solutions
0002
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0002
Take
Your Key from
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0002
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 0002
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 77).240
Display messagesOn-board computer and displays

Roof carrier
Important safety notes G
WARNING
Whe nyou load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the trunk lid fully
! To avoid damaging or scratching the
covers, do not use metallic or hard objects
to open them.
The maximum roof load is 220 lbs(100 kg).
An incorrectly secured roof carrier or roof
load could become detached from the
vehicle. Therefore, always comply with the
installation instructions supplied by the
manufacturer of the roof carrier. Attaching the roof carrier X
Open covers 0002carefully in the direction of
the arrow.
X Fold covers 0002upwards.
X Only secure the roof carrier to the
anchorage points under covers 0002.
X Observe the manufacturer' sinstallation
instructions. Features
Cup holder
Important safety notes !
Only use the cup holders for containers of
the right size and which have lids. The
drinks could otherwise spill.
Cup holder in the front-compartment
cente rconsole 0002
Cup holder Features
261Stowage and features Z