service interval MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

1, 2, 3 ...
115 Vsocket ...................................... 265
12 Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
Tractio nSystem)
4MATIC (permanent four-wheel
drive) .................................................. 179A
ABS (Anti-lock Braking System) Display message ............................ 217
Function/notes ................................ 64
Important safety notes ....................64
Warning lamp ................................. 244
Activating/deactivating cooling
with air dehumidification .................131
Active Blin dSpot Assist
Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 232
Function/informatio n.................... 190
Active Driving Assistance package .190
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 231
Function/informatio n.................... 193
Active light function .........................113
ADAPTIVE BRAKE ................................. 69
Adaptive Highbeam Assist Display message ............................ 227
Function/notes ............................. 114
Switching on/off (on-board
computer) ...................................... 210
Additives (engine oil) ........................352
Airb ags
Display message ............................ 223
Front air bag (driver, front
passenger )....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airb ag................................... 45Safety guidelines
............................. 41
Side impact airb ag.......................... 45
Windo wcurtain air bag .................... 46
Air-conditioning system
see Climate control
AIRF LOW ........................................... 132
Airv ents
Glove box ....................................... 137
Important safet ynotes .................. 137
Rea r............................................... 138
Setting ........................................... 137
Setting the center air vents ...........137
Setting the side air vents ...............137
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) .....212
Anti-loc kbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 263
Assistance menu (on-board
computer) .......................................... 206
ASSYST PLUS Displaying a service message ........282
Hiding a service message ..............282
Notes ............................................. 282
Resetting the service interval
displa y........................................... 282
Service message ............................ 282
Special service requirements ......... 283
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................71
Function .......................................... .71
Switching off the alarm ....................71
ATTENTIO NASSIST
Activating/deactivating .................207
Display message ............................ 230
Function/notes ............................. 185
Audio menu (on-board
computer) .......................................... 204
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop 4
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
21 Z

Information for customers in
California
Under California law you may be entitled to a
replacemen tofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
23 Z

X
Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning .There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Ben
zservice requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display gives you information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration .Your driving style can
significantly influence the vehicle's
consumption. Example: ECO display
The ECO display consists of three bars:
R
Acceleration R
Constant R
Coasting The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%.
Ahigher
percentage indicates a mor eeconomical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on Driving tips
161Driving and parking Z

R
Changing the vehicle settings
(Y page 211)
R Changing the convenience settings
(Y page 211)
R Restoring the factory settings
(Y page 212)
Instrumen tcluster Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the 0002or0005 button on the
steering wheel to selec tthe Sett. menu.
X Press the 0004or0003 button to select the
Instr. Cluster submenu.
X Press 000Bto confirm.
X Press the 0004or0003 button to select the
Display Unit Speed-/Odometer: function.
You will see the selected setting:
km or
miles .
X Press the 000Bbutton to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip menu
R the odometer and the trip odometer
R the trip computer
R current consumption and the range
R the navigation instructions in the Navimenu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display Selecting the permanent display function
You can determine whether the multifunction
display permanently shows your speed or the
outside temperature.
X
Press the 0002or0005 button on the
steering wheel to select the Sett. menu.
X Press the 0004or0003 button to select the
Instr. Cluster submenu.
X Press 000Bto confirm.
X Press the 0004or0003 button to select the
Permanent Display: function.
You will see the selected setting Outside Temperature or
Speedometer [km/h] (USA)/Speedometer [mph] (Canada).
X Press the 000Bbutton to save the setting.
i The speed is shown in km/h (USA)/mph
(Canada).
Lights Switching the daytime running lamps on/
off
Daytime running lamps are required by law
(Canada only). You cannot set the "daytime
running lamps" function via the on-board
computer.
X
Press the 0002or0005 button on the
steering wheel to select the Sett. menu.
X Press the 0004or0003 button to select the
Lights submenu.
X Press 000Bto confirm.
X Press the 0004or0003 button to select the
Day Lights function.
If the Day Lights function has been
switched on, the cone of light and the
0004 symbol in the multifunction display
are shown in red.
X Press the 000Bbutton to save the setting.
Further information on daytime running
lamps (Y page 111). Menus and submenus
209On-board computer and displays Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).ASSYST PLUS
Service messages
The ASSYST PLUS service interval display
informs you of the nex tservice due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS servic einterval display
does not show any informatio nonthe
engine oil level. Observe the notes on the
engine oil level (Y page 284).
The multifunction display shows a service
message for several seconds, e.g.:
R Next Service A in .. days R
Service A Due R
Service A Exceeded by .. days Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter
A or
B , possibly in connection with
a number or another letter, shows the type of
service. A stands for a minor service and
B for
a major service.
You can obtain further information from an
authorized Mercedes-Ben zCenter. The ASSYST PLUS service interval display
does not take into accoun
tany periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunctio ndisplay before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods fro mthe
service date shown on the display. Hiding
aservice message
X Press the 0006or000B button on the
steering wheel. Displaying service messages
X Switch on the ignition.
X Press the 0002or0005 button on the
steering wheel to selec tthe Serv. menu.
X Press the 0003or0004 button to select the
ASSYST PLUS submenu and confirm with
000B.
The service due date appears in the
multifunction display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle. 282
ASSYST PLUSMaintenance and care

Aq
ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC
enter. Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury. Engine compartment
283Maintenance and care
Z

oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick X
Park the vehicle on a level surface.
To check the oil level with the engine at
operating temperature, switch the engine
off and wait for approximately five minutes.
X Pull oil dipstick 0002out of the dipstick guide
tube.
X Wipe off oil dipstick 0002.
X Slowly slide oil dipstick 0002into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0022and
MAX mark 0003, the oil level is correct.
X If the oil level has dropped to MIN mark
0022 or below, add 1.1 US qt (1.0 liter) of
engine oil. Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Engine compartment
285Maintenance and care Z

Always make sure tha
tneither you nor the
battery is electrostatically charged. Abuild-
up of electrostati ccharge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps. Battery (vehicle)
299Breakdown assistance Z

Low outside temperatures
If the outside temperature is below 32 ‡
(0 †), the starting procedure can take
noticeably longer when operating with E85
fuel.
E8 5f uel is no tsuitable for use at outside
temperatures under -4 ‡ (-20 †). Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed servic eintervals .Do
not change the engine oil or oil filter in
order to achieve longe rreplacement
intervals than those prescribed. You could
otherwise cause engine damage or damage
to the exhaust gas aftertreatment.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
When handling engine oil, observe the
important safety notes on service products
(Y page 347).
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz
Center .Orvisit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval C 250
BlueEFFICIENCY
271 229.3,
229.5,
229.51 C 300 4MATIC
BlueEFFICIENCY
272 229.5
C 300
BlueEFFICIENCY
(Canada only)
276 229.3,
229.5 C 350
BlueEFFICIENCY
C 350 4MATIC
BlueEFFICIENCY
(Canada only)
276 229.5
C 63 AMG
156 229.5
Use only SAE 0W-40 or SAE 5W-40 engine oils
for AMG vehicles.
i
MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter.
Model Capacity
C 250 BlueEFFICIENCY
5.8 US qt
(5.5 l) C 300 BlueEFFICIENCY
(Canada only)
C 350 BlueEFFICIENCY
C 350 4MATIC
BlueEFFICIENCY
(Canada only)
6.9 US qt
(6.5 l) C 300 4MATIC
BlueEFFICIENCY
7.4 US qt
(7.0 l) C 63 AMG
With external oil
cooler:
9.0 US qt (8.5 l) Service products and filling capacities
351Technical data Z