stop start MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 227
see Lights
Automatic engine start (ECO start/
stop function) .................................... 146
Automatic engine switch-off (ECO
start/stop function) ..........................145
Automatic headlamp mode ..............111
Automatic transmission Automatic drive program ...............151
Changing gea r............................... 150
Display message ............................ 238
Driving tips .................................... 150
Emergency running mode ..............155
Kickdow n....................................... 150
Manual drive program ....................153
Overview ........................................ 148
Problem (malfunction) ...................155
Progra mselecto rbutton ................ 150
Pulling away ................................... 144
Releasing the parking lock
manually ........................................ 155
Selector leve r................................ 148
Shift range s................................... 152
Starting the engine ........................143
Steering wheel paddle shifters ......151
Transmission position displa y........ 149
Transmissio npositions .................. 149
Automatic transmission
emergency mode ............................... 155 B
Backup lamp Changing bulbs .............................. 120
Display message ............................ 226
Bag hook ............................................ 260
BAS (Brake Assist System) .................65
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey) Checking .......................................... 77
Important safety notes ....................76
Replacing ......................................... 77Battery (vehicle)
Charging ........................................ 300
Display message ............................ 229
Important safety notes ..................298
Jump starting ................................. 302
Blin dSpot Assist
Activating/deactivating .................208
Display message ............................ 232
Notes/function .............................. 186
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 352
Brake lamps
Changing bulbs .............................. 120
Display message ............................ 225
Brakes
ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) .........................352
Display message ............................ 217
Driving tips .................................... 162
High-performance brake system ....164
Important safety notes ..................162
Maintenance .................................. 163
Parking brake ................................ 159
Warning lamp ................................. 244
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 293
Car wash ........................................ 287 Index
5

E
EASY-ENTRY feature Activating/deactivating .................211
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 211
EBD (electronic brake force
distribution)
Display message ............................ 218
Function/notes ................................ 69
ECO display
Function/notes ............................. 161
On-board computer .......................202
ECO start/stop function
Automatic engine start ..................146
Automatic engine switch-off ..........145
Deactivating/activating .................146
General information .......................145
Important safety notes ..................145
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 81
Fuel filler fla p................................. 157
Trunk ............................................... 84
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 342
Important safety notes ..................342
Storage location ............................ 343
Technical data ............................... 344
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emissions control
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 250
Display message ............................ 228
ECO start/stop function ................145
Engine number ............................... 347
Irregularr unning............................ 147
Jump-starting ................................. 302
Starting problems ..........................147Starting the engine with the
SmartKey
....................................... 143
Starting with KEYLESS-GO .............143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 306
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................147
Engine oil
Adding ........................................... 285
Additives ........................................ 352
Checking the oil level ..................... 284
Checking the oil level using the
dipstick .......................................... 285
Display message ............................ 229
Filling capacity ............................... 351
Notes about oil grades ................... 351
Notes on oil level/consumption ....284
Temperature (on-board computer) .212
Viscosity ........................................ 352
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 207
Deactivating/activating (notes;
except AMG vehicles) ......................67
Display message ............................ 217
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ...........66
Warning lamp ................................. 246
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaus tcheck ................................... 161
Exhaus ttail pipe (cleaning
instructions) ...................................... 291
Exterior lighting Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) .......................105
Folding in/ou t(automatically) .......104 Index
9

Installing/removing (rear)
................99
Luxury .............................................. 98
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 225
Switching Adaptive Highbeam
Assist on/off ................................. 114
Switching on/off ........................... 113
Hill start assist .................................. 144
HOLD function Deactivating ................................... 177
Display message ............................ 231
Function/notes ............................. 176
Hood
Closing .......................................... .284
Display message ............................ 239
Important safety notes ..................283
Opening ......................................... 284
Hydroplaning ..................................... 164I
Ignition lock see Key positions
Immobilizer .......................................... 71
Indicator lamps see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings ......................................... 209
Warning and indicator lamps ...........32
Instrument cluster lighting ..............198
Interior lighting ................................. 115
Automatic control ..........................116
Delayed switch-off (on-board
computer) ...................................... 210
Emergency lighting ........................116
Manual control ............................... 116
Overview ........................................ 115
Reading lamp ................................. 115 J
Jack Storage location ............................ 296
Using ............................................. 335
Jump starting (engine) ......................302 K
KEYLESS-GO Convenience closing feature ............87
Display message ............................ 240
Locking ............................................ 75
Start/Stop button .......................... 142
Starting the engine ........................143
Unlocking ......................................... 75
Keyp ositions
KEYLESS-GO .................................. 142
SmartKey ....................................... 141
Kickdown
Driving tips .................................... 150
Manual drive program ....................154
Knee bag .............................................. 44 L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating .................208
Display message ............................ 231
Function/informatio n.................... 188
Lane Tracking package .....................186
Lap time (RACETIMER) ......................213
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
Light function ,active
Display message ............................ 226
Lighting
Ligh tswitc h................................... 110
Lights
Activating/deactivating the
interio rlighting delayed switch-off .210
Active light function .......................113
Automatic headlamp mode ............111
Cornering light function .................114
Display message ............................ 224
Driving abroad ............................... 110
Fog lamps ...................................... 111 Index
11

Important safety notes
..................347
Refrigerant (air-conditioning
system) .......................................... 354
Washer fluid .................................. .353
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) .........212
On-board computer .......................208
Setting the air distribution ...............133
Setting the airflow ............................134
SETUP (on-board computer) .............213
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 226
Side windows Cleaning ......................................... 290
Convenience closing feature ............87
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Problem (malfunction) .....................88
Resetting ......................................... 88
Sliding sunroof
Important safety notes ....................88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................77
Changing the programming .............75
Checking the battery .......................77
Convenience closing feature ............87
Convenience opening feature ..........86
Display message ............................ 240
Door central locking/unlocking .......74
Important safety notes ....................74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) .................141
Problem (malfunction) .....................78
Starting the engine ........................143
Snow chains ...................................... 313
Sockets General notes ................................ 265
Rea rcompartmen t......................... 265Spare wheel
Notes/data .................................... 340
Storage location ............................ 343
Specialist workshop ............................ 25
Special seat bel tretractor .................. 61
Speed ,controlling
see Cruise control
Speedometer
Digital ............................................ 202
In the Instrument cluster .................31
Segments ...................................... 199
Selecting the unit of measurement 209
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 247
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 220
Introduction ..................................... 41
Warning lamp ................................. 249
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 119
Display message ............................ 226
Switching on/off ........................... 112
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 143
Steering (display message) ..............240
Steering wheel Adjusting (electrically). ..................102
Adjusting (manually). .....................102
Button overview ............................... 33
Buttons (on-board computer) ......... 199
Cleaning ......................................... 292
Important safety notes ..................101
Paddle shifters ............................... 151
Storing settings (memory function) 106
Steering wheel paddle shifters ........151
Stopwatch (RACETIMER) ................... 213
Stowage areas ................................... 25616
Index

In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged withou tthe damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that driving safety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Ben zCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work Introduction
25 Z

Dashboard
Function Page
0002
Steering wheel paddle
shifters
151
0003
Combination switch 112
0022
Instrument cluster 31
0021
Horn
001F
PARKTRONIC warning
display (Canada only)
179
0020
Overhead control panel 36
0012
Climate control systems 126
0013
Ignition lock 141
Start/Stop button
142 Function Page
0014
Adjusting the steering
wheel manually 101
0015
Adjusting the steering
wheel electrically 101
0016
Cruise control lever 166
0018
Parking brake 159
0019
Diagnostics connection 25
001A
Opening the hood 284
001B
Releasing the parking brake 159
001D
Light switch 11030
Dashboa
rdAt a glance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Panic alarm
X
To activate: press000Cbutton 0002for
approximately one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press000Cbutton 0002
again.
or
X Insert the SmartKey into the ignition lock.
or
X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the
vehicle. Occupant safety
Overview of occupant safety
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restrain tSystem)
R NECK-PRO head restraints/NECK-PRO
luxury head restraints
R air bag system components with:
-PASSENGER AI RBAG OFF indicator lamp
- front-passenge rseat with Occupant
Classification System (OCS)
The differen tair bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are always
deployed in an accident. G
WARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deploymen tis exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i For information on infants and children
traveling with you in the vehicle restraint
systems for infants and children, see
"Children in the vehicle" (Y page 58).40
Occupant safetySafety

R
If you place a child in a forward-facing child
restraint on the front-passenger seat:
- move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat:
R is either empty or occupie dby a person
with a weight up to that of a typical twelve-
month-old child seated in astandard child
restraint
R is occupied by a small individual, such as a
young teenager or a small adult
R is occupied by a child in a child restraint
system, whose weight is greate rthan that
of a typical twelve-month-old child.
These are examples of when the OCS
deactivates the front-passenger front air bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag. If the SmartKey has been removed from the
ignition lock or is in position 0, the0019001B
indicator lamp 0002does not light
up. G
WARNING
If the red 001ESRS warning lamp in the
instrument cluster and the 0019001B
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Ben zCenter.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test The
0019001B indicator lamp lights up if you:
R turn the SmartKey to position 1or 2in the
ignition lock
R on vehicles with KEYLESS-GO, press the
Start/Stop button once or twice
When an adult is sitting correctly on the front-
passenger seat and is categorized by the OCS
system as an adult, the 0019001Bindicator
lamp lights up and goes off again after
approximately six seconds.
If the passenger seat is not occupied and the
OCS system detects this, the 0019001B
indicator lamp remains lit and does not go off. Occupant safety
49Safety Z

The belt strap is tightened slightly when:
R you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
The seat-belt adjustmen tisanintegral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
in the "PRE-SAFE ®
(anticipatory occupant
protection system)" sectio n(Ypage 52).
Belt height adjustment You can adjust the seat belt height on the
driver's seat and the front-passenger seat. Adjust the height so that the upper part of the
seat belt is routed across the center of your
shoulder.
X To raise: slide the belt sash guide upwards.
The belt sash guide engages in various
positions.
X To lower: press and hold belt sash guide
release 0002.
X Slide the belt sash guide downwards.
X Release belt sash guide release 0002and
make sure that the belt sash guide has
engaged.
Releasing seat belts X
Press release button 0021(Ypage 56) and
guide belt tongue 0003back towards belt
sash guide 0002.
! Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop.
Belt warning for the driver and front
passenger Regardless of whether the driver's and front-
passenger seat belts have already been
fastened, the
001Fseat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out if the driver and
the fron tpassenger have already fastened
their seat belts.
If the driver's seat belt is no tfastened when
the engine is started, an additional warning
tone will sound. This warning tone stops after
a maximum of six seconds or once the
driver's seat belt is fastened.
If after six seconds the driver or front
passenger have no tfastened their seat belts
and the doors are closed, the 001Fseat belt
warning lamp lights up:
R until the driver's or fron tpassenger's seat
belt is fastened
R if a vehicle speed of 15 mph (25 km/h) is
exceeded, a warning tone also sounds with
increasing intensity for a maximum of
60 seconds or until the driver or front-
passenger seat belt has been fastened.
If the driver/front passenger unfasten their
seat belt while the vehicle is in motion, the
001F seat belt warning lamp lights up and a
warning tone sounds again.
The warning tone ceases eve nifthe driver or
front-passenger seat belt has still not been
fastened after 60 seconds. The 001Fseat belt
warning lamp stops flashing but remains
illuminated.
After the vehicle comes to a standstill, the
warning tone is reactivated and the 001Fseat Occupant safety
57Safety Z

workshop
.You could otherwise damage
the drive train or the brake system.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the 000D warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 246) and display messages which
may be shown in the instrument cluster
(Y page 217).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP General information
ESP
®
is activated automatically when the
engine is started.
If ESP ®
intervenes, the 000DESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
Vehicles with the ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example:if ESP®
was
deactivated before the engine was switched
off, ESP ®
remains deactivated when the
engine is switched on again. Deactivating/activating ESP
®
(except
AMG vehicles) Important safety notes
i
Observe the "Important safety notes"
section (Y page 64).
You can select between the following
statuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ®
You can activate and deactivate ESP ®
using
the on-board computer.
X To deactivate: (Ypage 207).
The 0015 ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 207).
The 0015 ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
star tto spin, the 000DESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle. Driving safety systems
67Safety Z