tow MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

Index
....................................................... 4Introduction
......................................... 21 At
ag lance ........................................... 29 Safety
................................................... 39 Opening and closing
...........................73 Seats, steering wheel and mirrors
....93 Lights and windshield wipers
..........109 Climate control
................................. 125 Driving and parking
..........................139 On-board computer and displays
....197 Stowage and features
......................255 Maintenance and care
......................281 Breakdown assistance
.....................295 Wheels and tires
............................... 309 Technical data
................................... 345 Contents
3

Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 227
see Lights
Automatic engine start (ECO start/
stop function) .................................... 146
Automatic engine switch-off (ECO
start/stop function) ..........................145
Automatic headlamp mode ..............111
Automatic transmission Automatic drive program ...............151
Changing gea r............................... 150
Display message ............................ 238
Driving tips .................................... 150
Emergency running mode ..............155
Kickdow n....................................... 150
Manual drive program ....................153
Overview ........................................ 148
Problem (malfunction) ...................155
Progra mselecto rbutton ................ 150
Pulling away ................................... 144
Releasing the parking lock
manually ........................................ 155
Selector leve r................................ 148
Shift range s................................... 152
Starting the engine ........................143
Steering wheel paddle shifters ......151
Transmission position displa y........ 149
Transmissio npositions .................. 149
Automatic transmission
emergency mode ............................... 155 B
Backup lamp Changing bulbs .............................. 120
Display message ............................ 226
Bag hook ............................................ 260
BAS (Brake Assist System) .................65
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey) Checking .......................................... 77
Important safety notes ....................76
Replacing ......................................... 77Battery (vehicle)
Charging ........................................ 300
Display message ............................ 229
Important safety notes ..................298
Jump starting ................................. 302
Blin dSpot Assist
Activating/deactivating .................208
Display message ............................ 232
Notes/function .............................. 186
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 352
Brake lamps
Changing bulbs .............................. 120
Display message ............................ 225
Brakes
ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) .........................352
Display message ............................ 217
Driving tips .................................... 162
High-performance brake system ....164
Important safety notes ..................162
Maintenance .................................. 163
Parking brake ................................ 159
Warning lamp ................................. 244
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 293
Car wash ........................................ 287 Index
5

E
EASY-ENTRY feature Activating/deactivating .................211
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 211
EBD (electronic brake force
distribution)
Display message ............................ 218
Function/notes ................................ 69
ECO display
Function/notes ............................. 161
On-board computer .......................202
ECO start/stop function
Automatic engine start ..................146
Automatic engine switch-off ..........145
Deactivating/activating .................146
General information .......................145
Important safety notes ..................145
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 81
Fuel filler fla p................................. 157
Trunk ............................................... 84
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 342
Important safety notes ..................342
Storage location ............................ 343
Technical data ............................... 344
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emissions control
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 250
Display message ............................ 228
ECO start/stop function ................145
Engine number ............................... 347
Irregularr unning............................ 147
Jump-starting ................................. 302
Starting problems ..........................147Starting the engine with the
SmartKey
....................................... 143
Starting with KEYLESS-GO .............143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 306
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................147
Engine oil
Adding ........................................... 285
Additives ........................................ 352
Checking the oil level ..................... 284
Checking the oil level using the
dipstick .......................................... 285
Display message ............................ 229
Filling capacity ............................... 351
Notes about oil grades ................... 351
Notes on oil level/consumption ....284
Temperature (on-board computer) .212
Viscosity ........................................ 352
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 207
Deactivating/activating (notes;
except AMG vehicles) ......................67
Display message ............................ 217
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ...........66
Warning lamp ................................. 246
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaus tcheck ................................... 161
Exhaus ttail pipe (cleaning
instructions) ...................................... 291
Exterior lighting Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) .......................105
Folding in/ou t(automatically) .......104 Index
9

Important safety notes
..................347
Refrigerant (air-conditioning
system) .......................................... 354
Washer fluid .................................. .353
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) .........212
On-board computer .......................208
Setting the air distribution ...............133
Setting the airflow ............................134
SETUP (on-board computer) .............213
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 226
Side windows Cleaning ......................................... 290
Convenience closing feature ............87
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Problem (malfunction) .....................88
Resetting ......................................... 88
Sliding sunroof
Important safety notes ....................88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................77
Changing the programming .............75
Checking the battery .......................77
Convenience closing feature ............87
Convenience opening feature ..........86
Display message ............................ 240
Door central locking/unlocking .......74
Important safety notes ....................74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) .................141
Problem (malfunction) .....................78
Starting the engine ........................143
Snow chains ...................................... 313
Sockets General notes ................................ 265
Rea rcompartmen t......................... 265Spare wheel
Notes/data .................................... 340
Storage location ............................ 343
Specialist workshop ............................ 25
Special seat bel tretractor .................. 61
Speed ,controlling
see Cruise control
Speedometer
Digital ............................................ 202
In the Instrument cluster .................31
Segments ...................................... 199
Selecting the unit of measurement 209
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 247
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 220
Introduction ..................................... 41
Warning lamp ................................. 249
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 119
Display message ............................ 226
Switching on/off ........................... 112
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 143
Steering (display message) ..............240
Steering wheel Adjusting (electrically). ..................102
Adjusting (manually). .....................102
Button overview ............................... 33
Buttons (on-board computer) ......... 199
Cleaning ......................................... 292
Important safety notes ..................101
Paddle shifters ............................... 151
Storing settings (memory function) 106
Steering wheel paddle shifters ........151
Stopwatch (RACETIMER) ................... 213
Stowage areas ................................... 25616
Index

Stowage compartments
Armrest (under) ............................. 257
Cuph olders ................................... 261
Eyeglasses compartment ...............257
Glove box ...................................... .257
Important safety information .........256
Rea r............................................... 258
Stowage net ................................... 258
Under driver's seat/front-
passenger sea t.............................. 258
Stowage net ....................................... 258
Stowage well beneath the trunk
floor .................................................... 260
Summer opening see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 262
Surround lighting (on-board
computer) .......................................... 210
Switching air-recirculation mode
on/off ................................................. 136
Switching off the alarm (ATA) ............71 T
Tachometer ........................................ 199
Tail lamps Display message ............................ 225
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 347
Emergency spare wheel .................344
Information .................................... 346
Tires/wheels ................................. 338
Vehicle data ................................... 355
TELEAID
Call priority .................................... 271
Downloading destinations
(COMAND) ..................................... 271
Downloading route s....................... 274
Emergency call .............................. 268
Geo fencing ................................... 274
Important safety notes ..................267
Locating astolen vehicl e............... 273
MB info call button ........................270
Remote vehicle locking ..................272
Roadside Assistance button ..........270 Search
&Send ............................... 272
Self-test ......................................... 268
Speed alert .................................... 274
System .......................................... 268
Triggering the vehicle alarm ........... 275
Vehicle remote malfunction
diagnosi s....................................... 273
Vehicle remote unlocking ..............272
Telephone
Accepting acall............................. 205
Display message ............................ 240
Menu (on-board computer) ............205
Number from the phone book ....... .206
Redialing ........................................ 206
Rejecting/ending acall................. 205
Temperature
Coolant .......................................... 198
Coolant (on-board computer) ......... 212
Engine oil (on-board computer) ...... 212
Outside temperature ..................... .199
Setting (climate control) ................133
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........71
Immobilize r...................................... 71
Through-loading feature ...................258
Time see separate operating instructions
Timing (RACETIMER) .........................213
Tire pressure Calling up (on-board computer) .....318
Checking manually ........................317
Display message ............................ 236
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning ....................317
Recommended ............................... 313
see Tire pressure
Tire pressure loss warning
system
Important safety notes ..................317
Restarting ...................................... 318
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 320
Function/notes ............................. 318
Restarting ...................................... 320
Warning lamp ................................. 254
Warning message .......................... 320 Index
17

Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Changing awheel .......................... 334
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotatio n...................... 334
Display message ............................ 236
Distributio nofthe vehicle
occupants (definition) ....................333
DOT, Tire Identification Number
(TIN) .............................................. .330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332
GVW (Gross Vehicle Weight)
(definition) ..................................... 332
GVWR (Gross Vehicle Weight
Rating) (definition) .........................332
Important safety notes ..................310
Increased vehicle weight due to
optional equipment (definition) ......331
Kilopascal (kPa) (definition) ...........332
Labeling (overview )........................ 327
Load bearing index (definition) ......333
Load index ..................................... 330
Load index (definition) ...................332
M+S tires ....................................... 312
Maximum loaded vehicle weight
(definition) ..................................... 332
Maximum load on a tire (definition) 332
Maximum permissible tire
pressure (definition) ....................... 332
Maximum tire loa d......................... 325
Maximum tire load (definition) .......332
MOExtended tires ..........................297
Optional equipment weight
(definition) ..................................... 333
PSI (pounds per square inch)
(definition) ..................................... 332
Replacing ....................................... 334
Service life ..................................... 312
Sidewall (definition) .......................333
Speed rating (definition) ................332Storing
........................................... 334
Structure and characteristics
(definition) ..................................... 331
Summer tires ................................. 312
Temperature .................................. 327
TIN (Tire Identification Number)
(definition) ..................................... 333
Tire bea d(definition) ...................... 333
Tire pressure (definition) ................333
Tire pressures (recommended )...... 331
Tire size (data) ............................... 338
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 311
Tire tread (definition) .....................333
Total load limit (definition) .............333
Traction ......................................... 326
Traction (definition) .......................333
Trea dwear ..................................... 326
Uniform Tire Quality Grading
Standard s...................................... 326
Uniform Tire Quality Grading
Standard s(definition) .................... 331
Unladen weight (definition) ............332
Wea rindicato r(definition) .............333
Whee lrim (definition ).................... 331
see Flat tire
Top Tether ............................................ 62
Towing Important safety guidelines ...........304
Installing the towing eye ................305
Removing the towing eye. ..............305
With the rear axle raised ................305
Towing away
With both axles on the ground .......305
Tow-starting
Emergency engine starting ............306
Important safety notes ..................304
Transfer case ..................................... 155
Transmission see Automatic transmission
Transporting the vehicle ..................306
Trim pieces (cleaning instructions) .292
Trip computer (on-board computer) 201
Trip odometer Calling up ....................................... 201
Resetting (on-board computer) ......202
see Trip odometer 18
Index

Trunk
Emergency release ..........................84
Important safety notes ....................82
Locking separatel y........................... 84
Opening (automatically from
inside) .............................................. 83
Opening (automatically from
outside) ............................................ 83
Trunk lid
Display message ............................ 239
Opening/closing .............................. 82
Opening dimensions ......................355
Trunk load (maximum) ......................355
Turn signals Display message ............................ 224
Switching on/off ........................... 112
see Turn signals
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80 V
Vanity mirror (in the sun visor) ........262
Vehicle Data acquisition ............................... 26
Display message ............................ 238
Emergency locking ........................... 81
Emergency unlocking .......................81
Equipment ....................................... 22
Individua lsettings .......................... 208
Limited Warranty ............................. 26
Loading .......................................... 321
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 74
Lowering ........................................ 338
Maintenance .................................... 23
Parking for a long period ................ 160
Pulling away ................................... 144
Raising ........................................... 335
Reporting problems .........................26
Securing from rolling away ............335 Towing away
.................................. 304
Transporting .................................. 306
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................74
Vehicle data ................................... 355
Vehicle data ....................................... 355
Vehicle dimensions ...........................355
Vehicle emergency locking ................81
Vehicle identification number see VIN
Vehicle identification plate ..............346
Vehicle tool kit .................................. 296
Video (DVD) ........................................ 205
VIN ...................................................... 346 W
Warning and indicator lamps ABS ................................................ 244
Brakes ........................................... 244
Check Engine ................................. 250
Coolant .......................................... 251
Distance warning ........................... 253
DISTRONI CPLUS ........................... 253
ESP ®
.............................................. 246
ESP ®
OFF ....................................... 247
Fuel tank ........................................ 250
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel ................................... 250
Seat bel t........................................ 242
SPORT handling mode ...................247
SRS ................................................ 249
Tire pressure monitor ....................254
Warranty ............................................ 346
Washer fluid Display message ............................ 240
Wheel bol ttightening torque ...........338
Wheel chock ...................................... 335
Wheels Changing awheel .......................... 334
Checking ........................................ 311
Cleaning ......................................... 289
Cleaning (warning) .........................334
Emergency spare wheel .................342
Important safety notes ..................310
Interchanging/changing ................334 Index
19

In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged withou tthe damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that driving safety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Ben zCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work Introduction
25 Z

Center console, lower section
Function Page
0014
Stowage compartment 256
Ashtray 263
Cigarette lighter 264
0015
Selector lever 148
0016
Cup holder 261
0018
Stowage compartment
256 Function Page
0019
Audio/COMAND
controller; see the separate
operating instructions
001A
0004
Selects the drive
program 150Center console
35At a glance

The belt strap is tightened slightly when:
R you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
The seat-belt adjustmen tisanintegral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
in the "PRE-SAFE ®
(anticipatory occupant
protection system)" sectio n(Ypage 52).
Belt height adjustment You can adjust the seat belt height on the
driver's seat and the front-passenger seat. Adjust the height so that the upper part of the
seat belt is routed across the center of your
shoulder.
X To raise: slide the belt sash guide upwards.
The belt sash guide engages in various
positions.
X To lower: press and hold belt sash guide
release 0002.
X Slide the belt sash guide downwards.
X Release belt sash guide release 0002and
make sure that the belt sash guide has
engaged.
Releasing seat belts X
Press release button 0021(Ypage 56) and
guide belt tongue 0003back towards belt
sash guide 0002.
! Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop.
Belt warning for the driver and front
passenger Regardless of whether the driver's and front-
passenger seat belts have already been
fastened, the
001Fseat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out if the driver and
the fron tpassenger have already fastened
their seat belts.
If the driver's seat belt is no tfastened when
the engine is started, an additional warning
tone will sound. This warning tone stops after
a maximum of six seconds or once the
driver's seat belt is fastened.
If after six seconds the driver or front
passenger have no tfastened their seat belts
and the doors are closed, the 001Fseat belt
warning lamp lights up:
R until the driver's or fron tpassenger's seat
belt is fastened
R if a vehicle speed of 15 mph (25 km/h) is
exceeded, a warning tone also sounds with
increasing intensity for a maximum of
60 seconds or until the driver or front-
passenger seat belt has been fastened.
If the driver/front passenger unfasten their
seat belt while the vehicle is in motion, the
001F seat belt warning lamp lights up and a
warning tone sounds again.
The warning tone ceases eve nifthe driver or
front-passenger seat belt has still not been
fastened after 60 seconds. The 001Fseat belt
warning lamp stops flashing but remains
illuminated.
After the vehicle comes to a standstill, the
warning tone is reactivated and the 001Fseat Occupant safety
57Safety Z