internet MERCEDES-BENZ C-Class SEDAN 2016 W205 User Guide

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The
Roadside Assistance Connected
mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 146).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 32).
Features325
Stowage and features
Z

from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering;upwards.
The VIN is visible :.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 387).
The VIN can also be found at the lower edge of
the windshield (
Ypage 388).
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must be
matched. Only use products recommended by
Mercedes-Benz. Damage which is caused by the
use of products which have not been recom-
mended is not covered by the Mercedes-Benz
warranty or goodwill gestures. They are listed in
this Mercedes-Benz Operator's Manual in the
appropriate section.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
388Service products and filling capacities
Technical data

Additives
!Do notuse any additive sin th eengin eoil.
This could damag eth eengine.
Brake fluid
GWARNIN G
The brak efluid constantl yabsorbs moisture
from th eair. This lower sth eboiling poin tof
th ebrak efluid .If th eboiling poin tof th ebrak e
fluid is to olow, vapo rpockets may for min th e
brak esystem when th ebrakes are applie d
hard. This would impair braking efficiency.
There is aris kof an accident.
You should hav eth ebrak efluid renewed at
th especifie dintervals.
When handlin gbrak efluid ,observ eth eimpor-
tan tsafet ynote son servic eproducts
(
Ypage 388).
The brak efluid chang eintervals can be foun din
th eMaintenance Booklet .
Only use brak efluid approve dby Mercedes-
Benz in accordanc ewit hMB-Freigabe or MB -
Approval 331.0.
Information about approve dbrak efluid can be
obtained at any qualified specialis tworkshop or
on th eInternet at
http://bevo.mercedes-benz.co m.
iHave the brake fluid regularly replaced at a
qualified specialist workshop in accordance
with the replacement intervals and the
replacement confirmed in the Maintenance
Booklet.
Coolant
Important safety notes
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
!Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be found
in the Mercedes-Benz Specifications for Ser-
vice Products, MB BeVo 310.1, e.g. on the
Internet at http://bevo.mercedes-benz.com.
Or contact a qualified specialist workshop.
!Always use a suitable coolant mixture, even
in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
iHave the coolant regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Maintenance Booklet.
Comply with the important safety precautions
for service products when handling coolant
(
Ypage 388).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the fol-
lowing tasks:
Rcorrosion protection
Rantifreeze protection
Rraising the boiling point
If the coolant has antifreeze protection down to
-35 ‡ (-37 †), the boiling point of the coolant
during operation is approximately 266 ‡
(130 †).
The antifreeze/corrosion inhibitor concentra-
tion in the engine cooling system should:
Rbe at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †).
Rnot exceed 55% (antifreeze protection down
to -49 ‡ [-45 †]). Otherwise, heat will not be dissipated as effectively.
Mercedes-Benz recommends an antifreeze/
corrosion inhibito r concentra
te in accordance
with MB Specifications for Service Products
310.1.
iWhen the vehicle is first delivered, it is filled
with a coolant mixture that ensures adequate
antifreeze and corrosion protection.
392Service products and filling capacities
Technical data