AUX MERCEDES-BENZ C-Class SEDAN 2016 W205 Owner's Manual

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 233).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
164Refueling
Driving and parking

aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rin the case of standing water, the water level
may be no higher than the lower edge of the
vehicle body
Ryou should drive no faster than at a walking
pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style an
d drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
184Driving tips
Driving and parking

Automa tic engine start
The automatically switched-off internal combus -
tio nengin estart sautomatically in certai nsitua-
tions ,if:
Rth epower demand from th edriver via th e
accelerato rpedal is greate rthan th eelectric
motor alon ecan provide
Rth edriver switches to driv eprogram Sor M
Rthecondition of charge of th ehigh-voltage
battery has reached th elower limit
Rth esettings of th eautomatic climat econtrol
require it, e.g. at external temperatures abov e
30 †
Overru nmod e
In overrun mode, th ecombustio nengin eis
switched off and is disconnected from th edriv e
train. The electric motor:
Rgenerates low thrust ,whic hcorrespond sto
th eoverrun mod eof an active combustio n
engin e
Rfunction sas agenerator and produce sth e
necessary energ yfor th eauxiliary consumer s
and charge sth ehigh-voltage battery
Ove rrun mod eis available in driv eprogram E
below 16 0km/h.
In driv eprogram E,after th eaccelerato rpedal
has been released th ecoasting characteristic s
of th evehicl eare adapted to th etraffic condi-
tions .Further information about th ehaptic
accelerato rpedal (
Ypage 230).
Route-based energy management
Forroute-based energ ymanagement, th esys-
te m factors in information about th eexpecte d
rout ewhen rout eguidance is active.
The information on th erout eis provide dby th e
multimedia system and includes th efollowing:
Rroad categories
Rspee dlimitation s
Rdataon downhill gradients
The use of electric energ yis automatically opti-
mally distributed from th ebeginning to th een d
of th ejourney, usin ginformation about th e
route. The distribution is pre-emptive and takes
int oconsideration :
Rthesections of th ejourney ahead
Rth eenerg yconsumption on th ewhole rout eThe condition of charge of th
ehigh-voltage bat -
tery is thus systematically controlled. In addi-
tion, th econtrol function takes int oaccoun t
that:
Rth efuel saving sthroug hth euse of electrical
energ ycan vary, depending on th erout e(e.g.
urban ,interurban or highway)
Rth euse of electrical energ yis held available in
particular for electric operation (e.g. urban
routes)
The vehicl ethus automatically select sth eopti-
mum driving mod efor th erespectiv esectio nof
th eroute.
Route-based energ ymanagemen tis available
under th efollowin gconditions:
Rdriv eprogram Eis selected
RHYBRID driving mod eis selected
Ractive rout eguidance is activated
Rsuitable map dat ais available
When route-based energ ymanagemen tis in
operation ,th earea in fron tof th evehicl eis
shown as green in th emultifunction display.
Parking
XApply th eelectric parking brake.
The red !indicator lamp in th einstrumen t
cluste rlights up.
XUse th eDIRECT SELECT leve rto shif tth e
automatic transmission to P.
XSwitch theignition off .
The READY indicator in th einstrumen tcluste r
goes out .
Further information on parking and switching off
th einternal combustio nengin e (
Ypage 177).
232PLUG‑ IN HYBRID operation
Driving and parking

RDisc (CD/DVD) (DVD COMAND only)
RSD card
RMedia Register (COMAND)
RUSB storage device
RBluetooth®capable audio device
Please observe further information on media
support and media operation in the multimedia
system (see separate operating instructions).
Operating an audio player or audio
media
:Media source, e.g. name of USB memory
stick
;Current title
=Name of artist
?Name of album
AFolder name
Audio data from various audio devices or media
can be played, depending on the equipment
installed in the vehicle.
XSwitch on the multimedia system (see sepa-
rate operating instructions).
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Mediamenu.
XConfirm by pressing aon the steering
wheel.
XTo select an audio player or media: press
a briefly. The list containing the media
sources appears.
XPress :or9 to select the correspond-
ing audio player or media.
XPress ato confirm.
XTo open the track list: press:or9
briefly.
XTo select to next or previous track in the
track list: press:or9 briefly.
XTo select a track in the track list using
rapid scroll: press and hold :or9
until you reach the desired track.
If you press and hold the button, the speed of
rapid scroll increases after a short time. Not
all audio drives or data carriers support this
function.
If the corresponding track information is stored
on the audio drive or audio media, the multi-
function display may display the following:
Rtrack number
Rtrack name
Rartist
Ralbum
The track information does not appear in audio
AUX mode ( Auxiliary audio mode: external
audio source connected).
Video DVD operation
XSwitch on the multimedia system (see sepa-
rate operating instructions).
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Mediamenu.
XConfirm by pressing aon the steering
wheel.
XTo select a DVD single drive or disc: press
a briefly. The list containing the media
sources appears.
XPress :or9 to select the correspond-
ing DVD single drive or disc.
XPress ato confirm.
XTo open the scene list: press:or9
briefly.
244Menus and submenus
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int oth etransmission position Rdue to amalfunction .
The transmission position sP,N or Dcontinu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift sto posi-
tion N.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeaveEngineRunnin gWaitTransmission Cool‐ing
PLUG-I NHYBRID vehicles:
The transmission has overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
Auxiliary Batter yMalfunctionPLUG-INHYBRID vehicles only:
The auxiliary battery for th etransmission is no longer bein gcharged.
XVisit aqualified specialist workshop .
XUntilthen ,set th etransmission to position Pbefore you switch off
th eengine.
XBefor eleaving th evehicle, apply th eelectric parking brake.
NThe trunk lid is open .
XCloseth etrunk lid.
Display messages28 3
On-board computer and displays
Z

Other identifications, for example:
R0 W-30
R5 W-30
R5 W-40
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Tank capacity
ModelTotal capacity
C 350 e13.2 US gal (50.0 l)
Allot her models17.4 US gal
(66.0 l)
ModelOf which
reserve
Mercedes‑AMG vehiclesApprox.
2.6 US gal (10.0 l)
Allot her modelsApprox.
1.8 US gal (7.0 l)
Gasoline
Fuel grade
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Only refuel using unleaded premium grade
gasoline with at least 91 AKI/95 RON.
iE10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.
!Only use the fuel recommended. Operating
the vehicle with other fuels can lead to engine
failure.
!Do not use the following:
RE15 (gasoline with 15% ethanol)
RE85 (gasoline with 85% ethanol)
RE100 (100% ethanol)
RM15 (gasoline with 15% methanol)
RM30 (gasoline with 30% methanol)
RM85 (gasoline with 85% methanol)
RM100 (100% methanol)
RGasoline with metalliferous additives
RDiesel
Service products and filling capacities389
Technical data
Z

Do not mix such fuels with the fuel recom-
mended for your vehicle.
!To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of a lower grade, observe the following pre-
cautions:
ROnly fill the fuel tank to half full with regular unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible.
RDo not drive at the maximum speed.
RAvoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the label
on the pump, ask the staff for assistance.
iFor further information, consult a qualified
specialist workshop or visit
http://www.mbusa.com (USA only).
C 300 4MATIC: as a temporary measure, if the
recommended fuel is not available, you may also
use regular unleaded gasoline with an octane
rating of 88 AKI/93 RON.
All other models: as a temporary measure, if
the recommended fuel is not available, you may also use regular unle
aded gasoline with an
octane rating of 87 AKI/91 RON. This may
reduce engine performance and increase fuel
consumption. Avoid driving at full throttle and
sudden acceleration. Never refuel using fuel
with a lower AKI.
Information on refueling (
Ypage 165).
Additives
!Operating the engine with fuel additives
added later can lead to engine failure. Do not
mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be
mixed with additives recommended by
Mercedes-Benz. Comply with the instructions
for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran- ded fuels that have additives. The quality of the fuel available in some coun-
tries may not be sufficient. Residue could build
up in the injection system as a result. In such
cases, and in consultation with an authorized
Mercedes-Benz Center, the gasoline may be
mixed with the cleaning additive recommended
by Mercedes-Benz. You must observe the notes
and mixing ratios specified on th
e container.
Flexible Fuel vehicles
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
390Service products and filling capacities
Technical data