service MERCEDES-BENZ C-Class SEDAN 2017 W205 Comand Manual

Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only) Editorial office
You are welcome to forward any queries or sug- gestions you may have regarding this Operator's
Manual to the technical documentation team at the following address:
Daimler AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany © Daimler AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with-
out written permission from Daimler AG. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
In this Operator's Manual you will find the fol-
lowing symbols: G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
i Practical tips or further information that
could be helpful to you.
X This symbol indicates an instruction
that must be followed.
X Several of these symbols in succession
indicate an instruction with several
steps.
(Y
page) This symbol tells you where you can find
more information about a topic.
Dis‐
Dis‐
play play This text indicates a message in the
multimedia display.
Parts of the software in the vehicle are protected by copyright ©
2005 The FreeType Project
http://www.freetype.org. All rights reserved.
As at 09.02.2016

Canada only:
The wireless devices of this vehi-
cle comply with Industry Canada license-
exempt RSS standard(s). Operation is subject to the following two conditions:
1) These devices may not cause interference,
and
2) These devices must accept any interference,
including interference that may cause undesired
operation of the device. Correct use
You need to observe the following information
when using the multimedia system:
R the safety notes in this manual
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles
Using roof carriers may impair the correct func-
tioning of a roof antenna (phone, satellite radio,
GPS).
Attaching metalized retrofit film to the wind-
shield may affect radio reception. This can have a negative impact on all other antennas (e.g.
emergency call antenna) in the vehicle interior.
Protection against theft: this device is equip-
ped with technical provisions to protect it
against theft. Further information on protection
against theft can be obtained from an author-
ized Mercedes-Benz Center. Qualified specialist workshop
Read the information on qualified specialist
workshops in the vehicle Operator's Manual. Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either you will not be able to select certain menu items
or a message will appear to this effect. Data stored in the vehicle
Data recording
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system components,
e.g. fluid levels
R the vehicle's status messages and those of its
individual components, e.g. number of wheelrevolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
R malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyze vehicle functions, e.g. after an acci-
dent
R optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. You can obtain more information there, if required. 16
Introduction

Selecting a POI category
X
Select a category or one of the searches listed in the table.
The 0043symbol after an entry shows that further categories are available.
X Select a sub-category.
The search for POIs starts.
If route guidance is active, first define the position for the POI search (Y page 62).
If no route guidance is active, the POI search covers a 240 mile (400 km) radius around the current
vehicle position.
Once the search is completed, the POI list is displayed.
The search results display the following information:
R an arrow that shows the linear direction to the POI (search around vehicle position)
R the linear distance to the POI
R the name of the POI
X Select a point of interest (Y page 63).
The complete address of the POI is shown. Selection Instructions
Search By Name Search By Name
The search looks for all
POIs on the digital map or
around one of the three
previously specified posi-
tions (Y page 62). X
To select Search By Name Search By Name: turn and press the controller.
X Select All POIs
All POIs or a position for the POI search.
The search for POIs starts. Search By Phone Num‐
Search By Phone Num‐
ber ber
All POIs with a telephone
number can be selected. X
To select Search By Phone Number Search By Phone Number : turn and press the control-
ler.
The search for POIs starts. Mercedes-Benz Ser‐ Mercedes-Benz Ser‐
vice vice
The search looks for
authorized Mercedes-
Benz Centers. X
To select Mercedes-Benz Mercedes-Benz Service
Service: turn and press the controller.
The search for POIs starts. Defining the position for the POI search
You can define where the POI search is to be carried out during active route guidance by selecting
Near Destination
Near Destination orAlong the Route
Along the Route.
The POI search covers a 240 mi (400 km) radius around the selected position. 62
Destination entryNavigation

system is able to guide you to a destination even
from an off-road location.
At the start of route guidance, you will see the
Road Not Mapped
Road Not Mapped message, an arrow and the
distance to the destination. The arrow shows
the compass heading to the actual destination.
As soon as the vehicle is back on a road known
to the system, route guidance continues in the
usual way.
Off-road during route guidance Due to road construction, for example, there
may be differences between the data on the
digital map and the actual course of the road.
In such cases, the system will temporarily be
unable to locate the vehicle position on the dig- ital map. The vehicle is therefore in an off-road
position.
In the display, you will then see the Road Not
Road Not
Mapped Mapped message, an arrow and the distance to
the destination. The direction arrow shows the
compass heading to the destination.
As soon as the system can assign the vehicle
position to the map again, route guidance con-
tinues in the usual way. Real-time traffic reports
Prerequisites
This function is currently not available for Can-
ada.
In order to receive real-time traffic reports via
satellite radio, you need to subscribe to SIRIUS
XM Satellite Radio Traffic Message Service.
Further information on satellite radio
(Y page 136).
The multimedia system can receive traffic
reports via satellite radio and take account of
these for route guidance in the navigation sys-
tem. Received traffic reports are displayed on
the map either as text or as symbols. Real-time traffic reports on the map
The multimedia system can show certain traffic
incidents on the map with symbols (type of inci-
dent) and colored lines (extent). Traffic reports
are shown on the map at scales of 1/32 mi to
20 mi.
When 0043is displayed, traffic reports can be
received or traffic reports are available. If it is
not displayed, no reception is possible.
X To hide the menu: slide5and press the
controller.
The map can be seen in the full-screen dis-
play.
X To set the map scale: turn the controller
until the desired map scale is selected. 0043
Traffic jam on the route
0044 Slow-moving traffic on the route
0087 Road blocked
0085 Traffic jam
0083 Traffic warning
0084 Dashed red and white line delimiting the
traffic warning
006B Road block (crosses along the affected
road)
006C Slow-moving traffic (orange line along the
affected route)
006D Traffic jam (red line along the affected route) Real-time traffic reports
77Navigation Z

X
To switch an area to avoid on/off: select an
area by turning and pressing the controller.
The area will be avoided 0073or not 0053.
X To display/change an area: mark an area by
turning the controller.
X Slide 9the controller.
X To select Display/Change
Display/Change: press the con-
troller.
The map with the crosshair appears.
The area currently blocked is displayed as a
red square.
X To move the area to a new location: slide
1, 4,2the controller.
X To change the size of the area: press the con-
troller.
X Turn the controller.
X To accept changes: press the controller.
A message appears stating that the area has
been set.
Deleting one/all areas X
To switch to navigation mode: press the
00BE button.
X To show the menu: slide6the controller.
X To select Options
Options: turn and press the con-
troller.
X Select Route Settings
Route Settings.
X Select Avoid Options Avoid Options.
X Select Avoid Area
Avoid Area.
A list appears.
X To delete an area: mark an area by turning
the controller.
X Slide 9the controller.
X Select Delete
Delete orDelete All
Delete All .
A prompt appears asking whether you wish to
delete the area.
X Select Yes
Yes orNo
No.
After selecting Yes
Yes, the area is deleted.
X To delete all areas: when the list appears,
slide 9 the controller.
X Select Delete All
Delete All .
A prompt appears asking whether you wish to
delete all areas.
X Select Yes
Yes orNo
No.
After selecting Yes
Yes, all areas are deleted. SIRIUS XM service
Displaying SIRIUS XM service informa-
tion You can display the SIRIUS XM service informa-
tion.
X To switch to navigation mode: press the
00BE button.
X To show the menu: slide6the controller.
X To select Traffic Traffic: turn and press the con-
troller.
X Select SIRIUS Service
SIRIUS Service.
The provider's phone number (SIRIUS XM)
and the serial number of your service module
are displayed.
i Alternatively you can call up this function
using the touchpad (Y page 24).
Registering for the SIRIUS XM traffic
report service X
Call the provider telephone number shown on
the multimedia system display.
i You can also have the satellite service acti-
vated online. To do so, visit the SIRIUS XM
Radio website at http://www.sirius.com
(USA).
X The connection is established: follow the
service employee's instructions.
The activation process may take up to ten
minutes.
i If registration is not included when purchas-
ing the system, your credit card details will be
required to activate your account. Updating the digital map
Introduction The digital maps generated by the map software
become outdated in the same way as conven-
tional road maps. Optimal route guidance can
only be provided by the navigation system in
conjunction with the most up-to-date map soft- ware.
Information about new versions of the digital
map can be obtained from an authorized
Mercedes-Benz Center. You can have the digital
map updated there using a data medium, or you can update it yourself. 86
Map functionsNavigation

For North American countries, it is possible to
update the map data for the multimedia system free of charge for a period of three years. Infor-
mation on the availability of this service for your
vehicle can be obtained from your Mercedes-
Benz Service Center.
Entitlement to the free update For the first three years after your vehicle is reg-
istered, you are entitled to all available updates to the map software for the multimedia system. They are usually installed during a regular vehi-
cle service. After this period, you can purchase
further updates from your Mercedes-Benz Ser-
vice Center.
The free updates relate to the vehicle and not to an individual. If there is a change of ownership
within the three years after first registration, thenew owner is entitled to the map software
updates.
Updating at an authorized Mercedes-
Benz Center If an update for your map software is available,
you will receive it free of charge at your
Mercedes-Benz Service Center during your vehi-
cle's annual service. You can arrange a separate appointment for this at your Mercedes-Benz
Service Center on request.
The update can only be performed:
R at an authorized Mercedes-Benz Center
R for map data for North America
The map software is not provided on DVD.
Carrying out a manual update After the free update of the map data has
expired or when buying map data, you can
update the data yourself.
The update process may take some time (up to
45 minutes), depending on the size of the digital map. The update will be completed more quickly
if the vehicle is stationary. If you begin the
update while the vehicle is stationary and the
starter battery has insufficient power, the mul-
timedia system may switch off automatically.
This protects the battery. In order to prevent
this, a suitable power supply to the vehicle must be maintained. Navigation functions
Calling up the navigation system
menu
X To switch to navigation mode: press the
00CB button.
X To show the menu: slide5the controller.
Navi Navi is highlighted in the main function bar.
X Press the controller.
The navigation menu appears.
X Turn the controller to display the navigation
functions one after another.
X To change to the map: turn the controller until
Navigation Navigation is shown and then press the con-
troller. Calling up the online map display
Requirement for online map display (USA):
mbrace must be activated for Internet access
(Y page 120).
Requirement for the online map display (Can-
ada): a mobile phone is connected to the multi-
media system via Bluetooth ®
(Y page 92) or
USB (Y page 157).
X Call up the navigation menu (Y page 87).
X Turn the controller until Online Map Dis‐ Online Map Dis‐
play
play is brought to the front.
X Press the controller.
The online connection is established. Once
the connection is established, the Google
Maps™ map shows the vicinity of the current vehicle position.
i Alternatively you can call up this function
using the touchpad (Y page 24).
X To exit the online map display: press the 0038
button. Navigation functions
87Navigation Z

Your multimedia system equipment
These operating instructions describe all the
standard and optional equipment of your multi-
media system, as available at the time of going
to press. Country-specific differences are pos-
sible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions.
Read the information on qualified specialist
workshops in the vehicle Operator's Manual. Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
If you make a call on your mobile phone while
driving, always use hands-free mode. Only use
the mobile phone when road, weather and traffic conditions permit. Some jurisdictions prohibit
the driver from using a mobile phone while driv-
ing a vehicle.
Bear in mind that at a speed of 30 mph (approx-
imately 50 km/h), the vehicle covers a distance
of 44 feet (approximately 14 m) per second.
Excessive levels of electromagnetic radiation
may cause damage to your health and the health
of others.
There is scientific discussion surrounding the
possible health risks posed by electromagnetic
fields. You can reduce this risk by using an exte- rior antenna.
Therefore, connect your mobile communica-
tions equipment to the vehicle's exterior
antenna wherever possible. General notes
Telephony
A Bluetooth ®
interface is available for teleph-
ony. If your mobile phone supports the Bluetooth
®
profile PBAP ( PhoneBookAccess Profile), the
contacts are automatically displayed in the mul-
timedia system.
You can use the message function if your mobile
phone supports the MAP Bluetooth ®
profile
( Message Access Profile).
With a suitable mobile phone, you can use the
hands-free system and receive vCards via the
Bluetooth ®
interface.
You can obtain more information about suitable
mobile phones on the Internet at
http://www.mercedes-benz.com/connect .
Or call the Mercedes-Benz Service Center at
1-800-FOR-MERCedes(1-800-367-6372 )for
the USA or at 1-800-387-0100 for Canada. HD Voice
®
The multimedia system supports telephone
calls in HD Voice ®
. The voice quality can be
improved with this procedure.
Requirements for HD Voice ®
:
R Your mobile phone and mobile phone network
provider support HD Voice ®
.
R The mobile phone and mobile phone network
provider of the person you are calling support
HD Voice ®
.
Depending on the quality of the connection, the
voice quality may fluctuate. Call disconnection while the vehicle is
in motion
A call may be disconnected if: R there is insufficient network coverage in cer-
tain areas
R you move from one transmitter/receiver area
(cell) into another and no channels are free
R you use a SIM card that is not compatible with
the network available Operating options
You can operate the telephone by:
R using the controller by turning, pressing, slid-
ing 1 or4
R using the touchpad (Y page 24) General notes
91Telephone Z

mobile phone (see the manufacturer's operating
instructions). X
Add a call (Y page 98).
or
X Answer an incoming call (Y page 100).
X To select Conference
Conference in the telephone menu:
turn and press the controller.
The new participant is included in the confer-
ence call. Conference Conference is displayed in the tele-
phone menu. Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your mobile phone. Depending on the mobile phone used,
behavior when answering a call may vary (see
the manufacturer's operating instructions).
Call waiting: if you receive a call while already
in a call, a message is shown. You also hear a
tone. You can decide whether to accept or reject
the call.
Accepting
X To select 0097
0097 Accept Accept: press the controller.
or
X Press 0061on the multifunction steering
wheel.
The incoming call is active, the previously
active call is on hold. You can switch back and
forth between both calls (call waiting)
(Y page 99).
i Depending on the mobile phone, you may
also be able to accept the incoming call (call
waiting) on your mobile phone. This function
and behavior depends on your mobile phone
network provider and the mobile phone (see
the manufacturer's operating instructions). Rejecting
X To select 005A 005AReject
Reject: turn and press the
controller.
or X Press 0076on the multifunction steering
wheel.
The behavior after the call is rejected depends on your mobile phone and mobile phone net- work provider.
Option 1: The originally active call is contin-
ued and the incoming call is rejected.
Option 2: The originally active call is ended
and the incoming call is accepted.
Option 3: Both calls are ended. Ending an active call
X To select 005Ain the telephone menu: turn
and press the controller.
or
X Press 0076on the multifunction steering
wheel.
The active call is ended. Mobile phone voice recognition
You can start or end voice recognition on your
mobile phone with this function. Further infor-
mation on the voice recognition service; see the manufacturer's operating instructions.
To start the mobile phone voice recognition:
X Connect the mobile phone to the multimedia
system (Y page 92).
X Press and hold the 00E3button on the multi-
function steering wheel for more than one
second.
You can now use the mobile phone voice rec-
ognition.
To end the mobile phone voice recognition: X Press 00E1on the multifunction steering
wheel.
The mobile phone voice recognition is stop-
ped. 100
Mobile phone voice recognitionTelephone

Your multimedia system equipment
These operating instructions describe all the
standard and optional equipment of your multi-
media system, as available at the time of going
to press. Country-specific differences are pos-
sible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions.
Read the information on qualified specialist
workshops in the vehicle Operator's Manual. Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the country in which you are driving when operating
the system. General notes
Connection difficulties while the vehi-
cle is in motion
The connection may be lost if: R the mobile phone network coverage is insuf-
ficient
R the vehicle has moved into a mobile phone
cell with no free channels
R the SIM card used is not compatible with the
network available Function restrictions (Canada)
You will not be able to use the Mercedes-Benz
Apps and Internet connection, or will no longer
be able to use them, or may have to wait before
using them, in the following situations:
R if your mobile phone is switched off
R if your mobile phone has not been enabled for
Internet access
R if the Bluetooth ®
function is switched off on
the multimedia system and the desired phone
is to be connected via Bluetooth ®
R if the Bluetooth ®
function is switched off on
the mobile phone and the phone is to be con-
nected via Bluetooth ®
R if the mobile phone is not connected via USB
and the phone is to be connected via USB
R if neither the mobile phone network nor the
mobile phone allow simultaneous use of a
phone and an Internet connection
R if the mobile phone has not been enabled for
Internet access via Bluetooth ®
and/or USB
The driver is not permitted to call up websites
while driving and use of the Mercedes-Benz
Apps is restricted.
i It is possible that you may not be able to
receive calls when an Internet connection is
active. This depends on the mobile phone and
the mobile phone network used. Conditions for access
USA: to use Mercedes-Benz Apps and Internet
access, mbrace must be activated and opera-
tional. Furthermore, mbrace must be activated
for Mercedes-Benz Apps and Internet access.
Take note of the connection priorities. An emer- gency call has the highest priority. When a ser-
vice call, e.g. a breakdown service call or the MB
Info Call, is active, an emergency call can still be initiated. A service call, on the other hand, has
priority over a current Internet connection.
Therefore, you cannot establish an Internet con-nection during a service call.
Canada: a mobile phone must be connected via
Bluetooth ®
(Y page 92) or USB (Y page 157)
with the multimedia system. Furthermore, you
need a valid mobile service contract with a data option, which is used to calculate the associated
connection costs. 120
Conditions for accessOnline and Internet functions

Explanation of the access data
Input field Meaning
Phone Num‐
Phone Num‐
ber: ber: Access number for estab-
lishing the connection
The access number
depends on the mobile
phone used. For GSM/
UMTS mobile phones,
*99***1# *99***1# is used as a
standard. Access
Access
Point: Point: APN network access point
(Access
PointName)
You can obtain this infor-
mation from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers and mobile
phones. PDP Type: PDP Type: Internet protocol used.
You can obtain this infor-
mation from your mobile
phone network provider.
User ID: User ID: The user identification can
be obtained from your
mobile phone network pro-
vider.
Entry is not necessary for
all mobile phone network
providers. Password: Password: The password can be
obtained from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers. Auto DNS: Auto DNS: Automatic allocation of
DNS servers is activated. If
the function is deactivated, the DNS server addresses
must be entered manually.
DNS (Domain Name
Service). DNS1: DNS1:
DNS2: DNS2: Fields for entering the DNS
server addresses manually.
The address can be
obtained from your mobile
phone network provider. Managing existing access data
Calling up the device list X
Call up Internet functions (Y page 124).
X To switch to the menu bar: slide 6the con-
troller.
X To select Settings Settings: turn and press the con-
troller.
X To select Configure Internet Settings
Configure Internet Settings:
turn and press the controller.
The device list is displayed.
Editing the access data The mobile phone must be connected with the
system for the access data to be changed.
When the Internet connection is active, you can-
not edit or delete the access data of the cur-
rently set mobile phone network provider.
X Call up the device list (Y page 123).
X To highlight the desired mobile phone in the
device list: turn the controller.
X To select G: slide 9the controller.
X To select Change Configuration
Change Configuration: turn and
press the controller.
X Select Predefined Settings
Predefined Settings orManual Manual
Settings Settings.
The provider settings are displayed.
In order to edit the access data of the mobile
phone network provider you have two options:
R Option 1: select the predefined access data of
the mobile phone network provider
(Y page 122).
R Option 2: manually set the access data of the
mobile phone network provider (Y page 122). Setting up an Internet connection (Canada)
123Online and Internet functions Z