display MERCEDES-BENZ C-CLASS SEDAN 2018 Workshop Manual

Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program E(for Mercedes-AMG vehicles:
drive program C) or S.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion j(
Ypage 146) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position jis automatically
engaged if:
Ryou switch off the engine using the SmartKey and remove the Smart-
Key
Ryou switch off the engine using theSmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Ryou open the driver's door when
the vehicle is stationary or when
driving at a very low speed and thetransmission is in position hor
k
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
CReverse gear
You can only shift the transmission
into position kwhen the vehicle is
stationary (
Ypage 147).
148Automatic transmission
Driving an d parking

ANeutral
Do not shift the transmission toi
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
!Coasting in neutral imay
cause damage to the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode
Gliding mode is available depending on equip-
ment.
Gliding mode is characterized by the following:
RThe combustion engine is disconnected from
the drive train.
RThe engine speed corresponds to the idling
speed.
RThe multifunction display hides the gear indi-
cator and displays transmission position h
in green (
Ypage 148)
RMercedes-AMG vehicles: the multifunction
display shows status icon :for the drive
program's status icon.
In drive program Eor in drive program C
(Mercedes-AMG C 63/C 63 S), you can activate
and deactivate glide mode using the ECO button
(
Ypage 141).
Gliding mode can be activated under the follow-
ing conditions:
RThe speed is within a suitable range.
RThe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
RYou are no longer depressing the accelerator
pedal.
Automatic transmission149
Driving an d parking
Z

The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is switched on
(Ypage 140).
Drive program I (Individual)
In drive programIthe following properties of the
drive program can be selected:
Rthe drive (engine management)
and therefore indirectly the availability of glid-
ing mode and the ECO start/stop function as
well as the properties of the driver assistance
systems
Rthe transmission management
RESP®(Ypage 69)
Rthe suspension
and therefore indirectly the steering
Ractivation of the exhaust flap
To permanently shift the gears manually in drive
program Iusing the steering wheel paddle shift-
ers, select the M(Manual) setting for the trans-
mission management.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Manual gear shifting
General notes
You can change gear yourself using the steering wheel paddle shifters. The transmission must be
in position hfor this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear and
p instead of transmission position h.
If you deactivate manual gearshifting, the gears
will be shifted automatically again.
Temporary setting
XTo activate: shift the DIRECT SELECT lever to
position h.
XPull steering wheel paddle shifter :or;.
Temporary setting will be active for a certain
amount of time. In certain conditions, the mini-
mum amount of time is extended, e.g. in the
case of lateral acceleration, overrun mode or
driving on steep terrain.
XTo deactivate: pull steering wheel paddle
shifter ;and hold it in place.
or
XUse the DIRECT SELECT lever to switch the
transmission position.
or
XUse the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (except Mercedes-
AMG vehicles)
When configuring drive program I, select theM
(Manual) setting for the drive. When driving in
drive program I, you permanently shift the gears
manually using the steering wheel paddle shift-
ers.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Permanent setting (Mercedes-AMG
vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
152Automatic transmission
Driving and parking

prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
XTo activate/deactivate:shift the DIRECT
SELECT lever to position h.
XPress button:.
When the indicator lamp ;lights up, auto-
matic transmission manual mode is activated.
You then permanently shift the gears man-
ually using the steering wheel paddle shifters.
The manual mode activated with the :but-
ton remains activated when the drive program
is changed.
Mercedes-AMG C 63/C 63 S: only if theD
(Automatic) setting has been preselected for
the transmission is manual mode deactivated
when you change to drive program I.
Mercedes-AMG C 63/C 63 S: you can also
preset manual mode for drive program I. To do
so, select the M(Manual) setting when config-
uring the transmission. When driving in drive
program I, you permanently shift the gears man-
ually using the steering wheel paddle shifters.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Shifting gears
XTo shift up: pull steering wheel paddle
shifter ;.
The automatic transmission shifts up to the
next gear.
If the maximum engine speed in the gear cur- rently engaged is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage (except Mercedes-AMG vehicles).
Mercedes-AMG vehicles: if the temporary
setting has been activated and you continue
to accelerate when the maximum engine
speed has been reached, the automatic trans- mission automatically shifts up. If the perma-
nent setting is activated, the automatic trans-
mission does not shift up automatically even
when the engine limiting speed for the current
gear is reached. Observe the protection
against reaching the overrevving range on the
multifunction display. Always make sure that
the engine speed does not reach the red area
of the tachometer.
XTo shift down: pull steering wheel paddle
shifter :.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage by not shifting down.
Automatic transmission153
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Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XWhen the corresponding gearshift recom-
mendation:appears in the multifunction
display of the instrument cluster, shift to rec-
ommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to a lower
gear depending on the engine speed.
XShift back up once the desired speed is
reached.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
154Automatic transmission
Driving and parking

XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in setting u.
This is the same as "SmartKey removed".
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the inside of fuel filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the 8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 245).
Refueling157
Driving and parking
Z

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in positionu. This is the same as
the key having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 l) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 136).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 136).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 78).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 80).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. On vehicles with a 2.4 gal (9.0
l)DEF tank, add-
ing DEF is not part of the maintenance work.
When the DEF supply drops to a minimum, the
Check Additive See Owner's Manualmes-
sage is shown in the multifunction display.
If you drive the vehicle at a speed greater than
10 mph (16 km/h) after topping up, the Check
158Refueling
Driving and parking

AdditiveSeeOwner'sManualmessage dis-
appears after approximately one minute.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
message is shown in
the multifunction display.
The Remaining Starts: 16
message in the
multifunction display indicates how many more
times you can start the vehicle. If DEF is not
refilled, you will subsequently be unable to
start the engine.
If the 10 starts display message is shown and a
warning tone also sounds, then the DEF system
is malfunctioning. Have the DEF system
checked at a qualified specialist workshop.
XAdd at least 1.1 gal (4.0 l)of DEF.
XSwitch on the ignition for at least 60 seconds.
XStart the engine.
iHave the DEF tank refilled at a qualified spe-
cialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance (
Ypage 30).
If the outside temperature is below 12 ‡(Ò11 †)
it may be difficult to top up. If DEF is frozen and
there is an active warning indicator, it may not
be possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF tank
refilled at a qualified specialist workshop.
Further information about BlueTEC exhaust gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible. Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
DEF must not come into contact with your skin,
eyes or clothing and must not be swallowed.
Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
RRinse DEF from your skin immediately with
soap and water.
RIf DEF comes into contact with your eyes,
immediately rinse them thoroughly with clean
water. Seek medical assistance without
delay.
RIf DEF has been swallowed, rinse your mouth
out immediately. Drink plenty of water. Seek
medical assistance without delay.
RChange out of clothing contaminated with
DEF immediately.
!Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
!The vehicle must be parked on level ground
to fill the DEF tank. The DEF tank can only be
filled as intended with the vehicle parked on a
level surface. This avoids false level readings. Filling the tank is not permitted if the vehicle
is not parked on a level surface. There is a
danger of overfil
ling, which could result in
damage to components of the BlueTEC
exhaust gas aftertreatment.
!Rinse surfaces that have come into contact
with DEF immediately with water or remove
DEF using a damp cloth and cold water. If the
DEF has already crystallized, use a sponge
and cold water to clean it. DEF residues crys-
tallize after time and contaminate the affec-
ted surfaces.
!DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to the
fuel tank, this can lead to engine damage.
Have the DEF tank refilled at a qualified special-
ist workshop. However, you can also refill the
DEF tank:
Rat a gas station with a DEF filling pump
Rwith DEF refill bottles
Rwith a DEF refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the DEF tank
Refueling159
Driving and parking
Z

has been completely filled. Do not fill the DEF
tank any further. DEF may leak out.
To avoid transporting already opened refill con-
tainers in the vehicle, completely empty refill
bottles or canisters when filling the DEF tank, ifpossible.
For further information on DEF, see
(
Ypage 364).
Opening/closing the DEF filler cap
XTo open: switch the ignition off.
XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn blue DEF filler cap ;counter-clockwise
and remove it.
DEF filler cap ;is secured with a plastic
strip.
XTo close: place DEF filler cap ;onto the filler
neck and turn it clockwise.
XTo close the fuel filler flap, press it in the
direction of arrow :.
XDrive faster than 10 mph (16 km/h).
TheRefillAdBlueSeeOperator’sMan‐ualmessage goes out after approximately
one minute.
If the Refill AdBlue See Operator’s Man‐
ualmessage continues to be shown in the mul-
tifunction display, you must add more DEF.
iThe fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
DEF refill canisters
!Do not screw the disposable hose on too
tight. The disposable hose could otherwise be damaged and DEF may leak out.
XUnscrew the cap from the opening on top of
DEF refill canister ;.
XPlace disposable hose :on the opening of
DEF refill canister ;and screw it on clock-
wise until hand-tight.
Disposable hose :remains closed until you
fasten disposable hose :to the DEF filler
neck of the vehicle.
XPlace disposable hose :on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos-
able hose :is sufficiently secured.
XLift up and tip DEF refill canister ;.
Filling stops when the DEF tank is completely
filled. Do not fill the DEF tank any further. DEF
refill canister ;can be removed when it has
been only partially emptied.
XTurn disposable hose :on the filler neck of
the vehicle counter-clockwise and remove it.
XTurn disposable hose :on the opening of
DEF refill canister ;counter-clockwise and
remove it.
XReseal DEF refill canister ;with the cap.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
DEF refill canisters are often sold with a filler
hose. A filler hose that does not exactly fill the
vehicle's DEF tank offers no protection against
160Refueling
Driving and parking

The possibility of a serious or even fatal acci-dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found in the Maintenance Booklet.
ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption.
:Acceleration
;Coasting
=Constant
?Additional range achieved
Range ?is shown under Bonus
fr.Startand
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve Fuel
display message is
shown instead of range ?in the multifunction
display. The 8warning lamp in the instru-
ment cluster also lights up (
Ypage 265).
Driving tips165
Driving and parking
Z