ad blue MERCEDES-BENZ C-CLASS SEDAN 2018 Owner's Manual

Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 226
Overview ........................................ 146
Permanent setting ......................... 152
Problem (malfunction) ................... 155
Pulling away ................................... 139
Starting the engine ........................ 138
Steering wheel paddle shifters ...... 152
Transmission position display
(DIRECT SELECT lever) ................... 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 155
B
Back button ....................................... 271
Backup lamp
Display message ............................ 242
Replacing bulbs ............................. 119
Bag hook ............................................ 285
BAS (Brake Assist System) ................. 66
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 80
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 244
Important safety notes .................. 322
Jump starting ................................. 325
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248 Notes/function .............................. 200
see Active Blind Spot Assist
Blower
see Climate control
BlueTEC
see DEF
Bluetooth
®
Connecting a different mobile
phone ............................................ 278
Searching for a mobile phone ........ 278
see also Digital Operator's Man-
ual .................................................. 270
Telephony ...................................... 277
Box (trunk) ......................................... 286
Brake
Active Brake Assist with cross-
traffic function ................................. 73
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 236
Notes ............................................. 365
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 236
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 68
BAS .................................................. 66
Brake fluid (notes) ......................... 365
Display message ............................ 231
EBD .................................................. 72
High-performance brake system .... 168
Hill start assist ............................... 140
HOLD function ............................... 179
Important safety notes .................. 166
Maintenance .................................. 167
Parking brake ................................ 162
Riding tips ...................................... 166
Warning la mp ................................. 260
Bre

akdown
Where will I find...? ........................ 316
see Flat tire
see Towing away
6Index

M
M+S tires............................................ 335
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 311
mbrace
Call priority ....................................2 96
Display message ............................ 236
Downloading destinations
(COMAND) ..................................... 296
Downloading routes ....................... 299
Emergency call .............................. 294
General notes ................................ 293
Geo fencing ................................... 299
Info call button .............................. 295
Locating a stolen vehicle ...............2 98
Remote fault diagnosis .................. 298
Remote vehicle locking .................. 297
Roadside assistance button ........... 295
Search & Send ............................... 297
Self-test ......................................... 293
Speed alert ....................................2 99
System .......................................... 293
Triggering the vehicle alarm ........... 299
Vehicle remote unlocking .............. 297
Mechanical key
Function/notes ................................ 80
General notes .................................. 80
Inserting .......................................... 80
Locking vehicle ................................ 85
Removing ......................................... 80
Unlocking the driver's door .............. 85
Media Interface
see Digital Operator's Manual
Memory card (audio) ......................... 219
Memory function
Seats, steering wheel, exterior
mirrors ...........................................1 11
Mercedes-Benz Intelligent Drive
360°camera .................................. 194
Active Blind Spot Assist ................. 204
Active Lane Keeping Assist ............ 207
ATTENTION ASSIST ........................ 198
Blind Spot Assist ............................ 200
Distance Pilot DISTRONIC ............. 171 Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
General notes ................................ 169
Lane Keeping Assist ...................... 202
Parking Assist PAR
KTRONIC .......... 188
P

arking Pilot .................................. 184
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Rear view camera .......................... 191
Traffic Sign Assist .......................... 200
Message memory (on-board com-
puter) .................................................. 230
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 312
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) .............................................. 277
Connecting another mobile
phone ............................................ 278
Frequencies ................................... 359
Installation ..................................... 359
Menu (on-board computer) ............ 220
Transmission output (maximum) .... 359
Model type
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 80
MOExtended tires .............................. 318
Mounting wheels
Lowering the vehicle ...................... 357
Mounting a new wheel ................... 356
Preparing the vehicle ..................... 353
Raising the vehicle ......................... 354
Removing a wheel .......................... 356
Securing the vehicle against roll-
ing away ........................................ 353
MP3
Operation ....................................... 219
Index15

Information on copyright
Free and open-source software
Information on license for free and open-source
software used in your vehicl ecan be foun don
th edat acarrie rin your vehicl edocumen twallet
and ,includin gupdates, on th efollowin gweb-
site:
http://www.mercedes-benz.com/opensource
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RiPod®and iTunes®are registere dtrademark s
of Apple Inc.
RBurmeste r®isaregistere dtrademark of
Burmeste rAudiosysteme GmbH .
RMicrosoft®and Windows media®are regis-
tered trademark sof Microsoft Corporation .
RSIRIUS®isaregistere dtrademark of Sirius
XM Radio Inc.
RHD Radio™ is aregistere dtrademark of iBiq-
uit yDigital Corporation .
RGracenote®isaregistere dtrademark of
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RZAGA TSurvey®and relate dbrands are regis-
tered trademark sof Zagat Survey, LLC.
Information on copyright35
Introduction
Z

Switching the seat ventilation on/off
Switching on/off
The blue indicator lamps in the button indicate
the ventilation level you have selected.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating/seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock.
Steering wheel105
Seats, steering wheel and mirrors
Z

=High-beam flasher
?Turn signal, left
XTo indicate briefly:press the combination
switch briefly to the pressure point in the
direction of arrow ;or?.
The corresponding turn signal flashes three
times.
XTo indicate: press the combination switch
beyond the pressure point in the direction of
arrow ;or?.
XTo switch on the high-beam headlamps:
turn the light switch to the LorÃ
position.
XPress the combination switch beyond the
pressure point in the direction of arrow :.
In the Ãposition, the high-beam head-
lamps are switched on only when it is dark and
the engine is running.
The blue Kindicator lamp on the instru-
ment cluster lights up when the high-beam
headlamps are switched on.
XTo switch off the high-beam headlamps:
move the combination switch back to its nor-
mal position.
The blue Kindicator lamp on the instru-
ment cluster goes out.
Vehicles with Adaptive Highbeam Assist:
If Adaptive Highbeam Assist is active, it auto-
matically controls activation and deactivation of
the high-beam headlamps (
Ypage 115).
XHigh-beam flasher: pull the combination
switch in the direction of arrow =.
Hazard warning lamps
XTo switch the hazard warning lamps on or
off: press button :.
The turn signal lamps flash when the hazard
warning lamps are switched on. If you now switch on a turn signal lamp using the com-
bination switch, only the turn signal lamp on
the corresponding side of the vehicle will
flash.
The hazard warning lamps switch on automati-
cally if an air bag is deployed.
The hazard warning lamps still operate if the
ignition is switched off.
Cornering light function
The cornering light function improves the illu-
mination of the road over a wide angle in the
direction you are turning, enabling better visi-
bility in tight bends, for example. It can only be
activated when the low-beam headlamps are
switched on.
Active:
Rif you are driving at speeds below 25 mph
(40 km/h) and switch on the turn signal or
turn the steering wheel
Rif you are driving at speeds between 25 mph
(40 km/h) and 45 mph (70 km/h) and turn
the steering wheel
The cornering lamp may remain lit for a short
time, but is automatically switched off after no
more than three minutes.
Adaptive Highbeam Assist
General notes
You can use this function to set the headlamps
to change between low beam and high beam
automatically. The system recognizes vehicles
with their lights on, either approaching from the
opposite direction or traveling in front of your
vehicle, and consequently switches the head-
lamps from high beam to low beam.
The system automatically adapts the low-beam
headlamp range depending on the distance to
the other vehicle. Once the system no longer
detects any other vehicles, it reactivates the
high-beam headlamps.
The system's optical sensor is located behind
the windshield near the overhead control panel.
Exterior lighting115
Lights and windshield wipers
Z

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in positionu. This is the same as
the key having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 l) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 136).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 136).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 78).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 80).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. On vehicles with a 2.4 gal (9.0
l)DEF tank, add-
ing DEF is not part of the maintenance work.
When the DEF supply drops to a minimum, the
Check Additive See Owner's Manualmes-
sage is shown in the multifunction display.
If you drive the vehicle at a speed greater than
10 mph (16 km/h) after topping up, the Check
158Refueling
Driving and parking

AdditiveSeeOwner'sManualmessage dis-
appears after approximately one minute.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
message is shown in
the multifunction display.
The Remaining Starts: 16
message in the
multifunction display indicates how many more
times you can start the vehicle. If DEF is not
refilled, you will subsequently be unable to
start the engine.
If the 10 starts display message is shown and a
warning tone also sounds, then the DEF system
is malfunctioning. Have the DEF system
checked at a qualified specialist workshop.
XAdd at least 1.1 gal (4.0 l)of DEF.
XSwitch on the ignition for at least 60 seconds.
XStart the engine.
iHave the DEF tank refilled at a qualified spe-
cialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance (
Ypage 30).
If the outside temperature is below 12 ‡(Ò11 †)
it may be difficult to top up. If DEF is frozen and
there is an active warning indicator, it may not
be possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF tank
refilled at a qualified specialist workshop.
Further information about BlueTEC exhaust gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible. Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
DEF must not come into contact with your skin,
eyes or clothing and must not be swallowed.
Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
RRinse DEF from your skin immediately with
soap and water.
RIf DEF comes into contact with your eyes,
immediately rinse them thoroughly with clean
water. Seek medical assistance without
delay.
RIf DEF has been swallowed, rinse your mouth
out immediately. Drink plenty of water. Seek
medical assistance without delay.
RChange out of clothing contaminated with
DEF immediately.
!Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
!The vehicle must be parked on level ground
to fill the DEF tank. The DEF tank can only be
filled as intended with the vehicle parked on a
level surface. This avoids false level readings. Filling the tank is not permitted if the vehicle
is not parked on a level surface. There is a
danger of overfil
ling, which could result in
damage to components of the BlueTEC
exhaust gas aftertreatment.
!Rinse surfaces that have come into contact
with DEF immediately with water or remove
DEF using a damp cloth and cold water. If the
DEF has already crystallized, use a sponge
and cold water to clean it. DEF residues crys-
tallize after time and contaminate the affec-
ted surfaces.
!DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to the
fuel tank, this can lead to engine damage.
Have the DEF tank refilled at a qualified special-
ist workshop. However, you can also refill the
DEF tank:
Rat a gas station with a DEF filling pump
Rwith DEF refill bottles
Rwith a DEF refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the DEF tank
Refueling159
Driving and parking
Z

has been completely filled. Do not fill the DEF
tank any further. DEF may leak out.
To avoid transporting already opened refill con-
tainers in the vehicle, completely empty refill
bottles or canisters when filling the DEF tank, ifpossible.
For further information on DEF, see
(
Ypage 364).
Opening/closing the DEF filler cap
XTo open: switch the ignition off.
XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn blue DEF filler cap ;counter-clockwise
and remove it.
DEF filler cap ;is secured with a plastic
strip.
XTo close: place DEF filler cap ;onto the filler
neck and turn it clockwise.
XTo close the fuel filler flap, press it in the
direction of arrow :.
XDrive faster than 10 mph (16 km/h).
TheRefillAdBlueSeeOperator’sMan‐ualmessage goes out after approximately
one minute.
If the Refill AdBlue See Operator’s Man‐
ualmessage continues to be shown in the mul-
tifunction display, you must add more DEF.
iThe fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
DEF refill canisters
!Do not screw the disposable hose on too
tight. The disposable hose could otherwise be damaged and DEF may leak out.
XUnscrew the cap from the opening on top of
DEF refill canister ;.
XPlace disposable hose :on the opening of
DEF refill canister ;and screw it on clock-
wise until hand-tight.
Disposable hose :remains closed until you
fasten disposable hose :to the DEF filler
neck of the vehicle.
XPlace disposable hose :on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos-
able hose :is sufficiently secured.
XLift up and tip DEF refill canister ;.
Filling stops when the DEF tank is completely
filled. Do not fill the DEF tank any further. DEF
refill canister ;can be removed when it has
been only partially emptied.
XTurn disposable hose :on the filler neck of
the vehicle counter-clockwise and remove it.
XTurn disposable hose :on the opening of
DEF refill canister ;counter-clockwise and
remove it.
XReseal DEF refill canister ;with the cap.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
DEF refill canisters are often sold with a filler
hose. A filler hose that does not exactly fill the
vehicle's DEF tank offers no protection against
160Refueling
Driving and parking

XConfirmbypressing aon the steering
wheel.
XTo open the media sources list: pressa
brie fly.
The listshows the following media sources,
for example:
RCD or DVD (DVD only in the COMAND mul-
tim edia system)
RSDcard
RMedia Register (only in the COMAND mul-
tim edia system)
RUSB storage device
RBluetooth®capab leaudio device
Please observe further information on media
support and media operation inthe multimedia
system (see the Digital Operator's Manual).
Operating an audio player or audio
media
:Media source, e.g. name of USB memory
stick
;Current tit le
=Name of artist
?Name of album
AFolder name
Aud iodata from various audio devices or media
can beplayed, dependin g on theequipment
installed inthe veh icle.
XSwit ch on the multimed iasystem.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Mediamenu.
XConfirmbypressing aon the steering
wheel.
XTo select an audio player oraudio media:
press abriefly. The list containing the
media sources appears.
XPress :or9 to select the correspond-
ing audio player or media.
XPress ato confirm.
XTo open the track list: press the:or
9 button briefly.
XTo select the next orprevious track fr om
th etr ack list: press the :or9 button
briefly.
XTo select a track fr om the track list using
ra pid scrolling: press and hold :or9
until the desired track isreached.
If you press and hold the button, the speed of
rapid scroll increases after a short time. Not
all audio drives or data carriers support this
function.
If the corresponding track information is stored
on the audio player or media, the multifunction
display shows the following:
Rtrack number
Rthe name of the track
Rthe name of the artist
Ralbum
The track information does not appear inaudio
AUX mode (Aux iliary audio mode: external
audio source connect ed).
Video DVD operation
XSwitch on the multimedia system.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Mediamenu.
XConfirm by pressing aon the steering
wheel.
Menus and submenus219
On-board computer and displays
Z

XTo select a DVD drive or DVD media:press
a briefly. The list containing the media
sources appears.
XPress :or9 to select the correspond-
ing DVD single drive or disc.
XPress ato confirm.
XTo open the scene list: press the:or
9 button briefly.
XTo select the next or previous scene in the
scene list: press the:or9 button
briefly.
XTo select a scene from the scene list using
rapid scrolling: press and hold:or9
until desired scene :is reached.
XPress ato confirm your selection.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
XSwitch on the mobile phone (see the manu-
facturer’s operating instructions).
XSwitch on the multimedia system.
XEstablish a Bluetooth®connection to the mul-
timedia system (see the Digital Operator's
Manual).
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing aon the steering
wheel. You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for a network.
Accepting a call
If someone calls you when you are in the Tele‐phonemenu, a display message appears in the
multifunction display.
You can accept a call at any time regardless of
the menu selected.
XPress the 6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
XPress the ~button on the steering wheel
to reject or end a call.
Selecting an entry in the phone book
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the :or9 ora button to
switch to the phone book.
XPress the :or9 button to select the
names one after the other.
or
XTo start rapid scrolling: press and hold:
or 9 for longer than one second.
The names are displayed quickly one after the
other in the phone book.
If you press and hold the :or9 button
for longer than five seconds, the name with
the next or previous initial letter in the alpha-
bet appears.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored for
a name: press the 6ora button to
start dialing.
or
220Menus and submenus
On-board computer and displays