service MERCEDES-BENZ C-CLASS SEDAN 2019 User Guide

If
yo ulea vetheve hicle parkedfo rlong erthan six
we eks,itma ysuf ferdisu sedama ge.
0009 Further information canbeobt ained ata
qu alif ied spec ialistwo rkshop. St
andb ymode (ext ens ion ofthe star terbat‐
te ry 's per iod out ofuse) St
andb ymode function
0009 This function isno tav ailable forall model s.
If standb ymode isact ivat ed, theve hicle canbe
par kedfo ran extende dpe riod oftime without
losing powe r.
St andb ymode isch aract erize dby thefo llo wing:
R The star terbatt eryis preser ved.
R The maximum non-opera tionaltime outof
use isdispla yedin themultimedia system
displa y.
R The conn ection toonline services isint erru p‐
te d. If
th efo llo wing condition sar efulf illed, standb y
mode canbeact ivat ed ordeac tivated usin gth e
multime diasystem:
R The engine isswitc hedoff.
R The ignition isswitc hedon.
Ex ceeding theve hicle's displayednon -oper a‐
tion altime maycause inconvenie nce, i.e.it can‐
no tbe guarant eedth at thest ar terbatt erywil l
re liabl yst ar tth eengine.
The star terbatt erymus tbe charge dfirs tin the
fo llo wing situat ions:
R The vehicle's non-oper ational timemustbe
ex tende d.
R The Batte ryCh arg eInsu fficie ntfor Stand by
Mod emes sage appear sin themultimedia
sy stem displa y.
0009 Standb ymode isaut omat icallydeac tivated
when theignition isswitc hedon. Ac
tiv atin g/deac tivatin gst andb ymode
Mul timedi asy stem:
0018 Vehicle 0019
î Vehicle Setting s
0019 Standby Mode
0009 This function isno tav ailable forall model s. 0007
Activate0073 ordeacti vate 0053 thefunc tion.
When youact ivat eth efunc tion,a pr om pt
appear s. 0007
Select Yes.
St andb ymode isact ivat ed. Dr
iving anddriving safetysy stems Dr
iving systems andyour responsibility Yo
ur vehicle iseq uipped withdr iving systems
whic hassis tyo uin drivin g,par kingand man eu‐
ve ring theve hicle. Thedriving systems areaids
and donotre lie ve youof your responsibili typer‐
ta inin gto road traf fic law. Payatt ention tothe
tr af fic condi tions atalltime sand interve ne
wh en nece ssary.Be awareof thelimit ations
re ga rding thesaf euse ofthese systems. 17
0
Driving and parking

0076
Rejects /end sa cal l
5 00E2 Calls up thehome screen
6 Touc hCon trol mult imed iasystem
7 0038 Backbutt on(press and hold) Oper
ating theon-boa rdcom puter 000A
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. 0007
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Obser
vetheleg alrequ iremen tsforth ecount ry
in whic hyo uar ecur rently drivi ng when you
oper ateth eon- boar dcom puter.
0009 The on-boar dcom puterdispla ysappear on
th emultifunc tiondispla y(0013 page230). The
on-boar dcom putercan beoper ated using
lef t-hand Touc hCon trol 2 and left-han dbac k/
hom ebut ton1. Whe
nth eon- boar dcom puterisbeing operated,
dif fere nt aco ustic signa lssou ndasoperati ng
fe edbac k,e.g. when theend ofalis tis reac hed
or when youar esc rolling thro ugh alis t.
The follo wing menusareav ailable:
R Service
R Assist anc e
R Trip
R Navi gation
R Radio
R Media
R Phon e
R HUD
The men uscan becalle dup from themenu bar
on themultifunc tiondispla y. 0007
Tocall upthemenu bar:press thebac k
butt ononthelef t1 until themenu baris
displa yed.
0009 Press the00E2 buttontocal lup themenu
bar oftheon- boar dcom puter. 228
Instrument Displayand on-boar dcom puter

Ve
hicl eswith Traf fic Sign Assis t:De tected
ins tructi ons and traf fic sig ns (0013 page 217). Ad
jus tingthe inst ru men tlighti ng 0007
Turn brightn esscontrol 1 upordown.
The lightin gof theIns trument Displayand in
th econ trol element sof theve hicle interior is
adjus ted. Menus
andsubmenu s Fu
nctions ontheser vice menu oftheon-
boar dcom puter On-boar
dcom puter:
0018 Service 0007
Toselect thefun ction: swipeupwards or
do wn wardson thelef t-hand Touc hCon trol. 0007
Press thelef t-hand Touc hCon trol.
Fu nctio nson theServ icemenu:
R Messag ememor y(0013 page433)
R Tires :
- Restar tth etir epr essur eloss warning
sy stem (0013 page398)
- Chec kth etir epr essur ewit hth etir epr es‐
sur emonit or(0013 page396)
- Restar tth etir epr essur emonit or
(0013 page39 7)
R ASSYST PLUS: callsuptheser vice duedate
(0013 page35 1)
R Vehicl eswith aWi des cree nCo ckpit :Co ol-
ant: coolanttemp eratur edispla y R
Engine OilLevel: engine oilleve l Callin
gup theassis tance graphic On-board
computer:
0018 Assista nce
The follo wing displa ysareav ailable ontheassis‐
ta nce grap hicmenu :
R Assi stanc egr aphic
R Attentio nleve l(0013 page21 5) 0007
Toswitc hbe tw een thedisp lays :swipe
upw ards ordown wardson thelef t-hand
To uc hCon trol. In
stru ment Displa yand on-boar dcom puter 23
1

0007
Select Protect Data Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
Re quiremen ts:
R Ther eis an Interne tcon nection .
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e
(0013 page27 1).
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portaltorese tth e
PIN protect ion. 0007
Select Unbloc kPIN. 0007
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
0009 Alternat ivel y, yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
0018 System 0019
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. 0007
Select Display Profile Select ion afterStart . 0007
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile 0007
Select GuestProfile orindividual profile 003B.
0009 Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles arealw ays
av ailable. 0007
Select Automat icSyn chron izat ion. 0007
Activate0073 ordeacti vate 0053 thefunc tion.
0009 Formor einf ormation aboutimpor ting/
ex por tinguser profiles (0013 page27 1).
Cr eatin gauser profile
Mul timedi asy stem:
0018 System 0019
g Person alization
0019 Create Profile 0007
Entera name. 0007
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportinguser profiles
Re quirement s:
R Ther eis an Interne tcon nection . Multime
diasystem 27
1

R
AMer cedesme acco untexists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e.
Multimedia system:
0018 System 0019
g Person alization
0019 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindiv idual profiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. 0007
Impor t:select Import Profiles fromServer.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. 0007
Select Yes.
Use rpr ofiles areim por ted. 0007
Expor t:select Export Profiles tothe Server.
User profiles areex por ted.
0009 Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted. Se
tting user profile options
Multimedia system:
0018 System 0019
g Person alization 0007
Highlight apr ofile. 0007
Select 0080option s.
The follo wing option sar eav ailable:
R Renam e
R Delete
R Reset
0009 The gues tpr ofile can notbe dele tedor
re nam ed. So
ftwa reupdat e Inf
ormation onsof twareupdat es
The multimedi asy stem prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es: Sof
twareupd ate Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Na
vig ation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. aUSB flash drive Na
vig ation maps 0009
Updat esvia mobile phonerequ ire an act ive
Int erne tcon nection forth eve hicle. Thisis
no tav ailable inall coun tries. Forfur ther
inf ormation oncon nect ingtotheInt erne t,
see (0013 page32 4).
Ad vantag esofupd ating software
Thank sto thesof twareupdat e,your vehicle sta‐
tus isup-t o-dat e.
In order tocons tantly improve thequ alit yof our
ser vices youwill recei vefutur eupd ates foryo ur
mult imed iasystem, theMer cedes meconnect
ser vices andyour vehicle's communication mod‐
ule. These willconvenie ntlybe sent toyouvia 27
2
Multimedia system

and
traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Mer cedes mecon‐
nect isavailable.
R Youha ve auser accoun tfo rth eMer cedes
me portal.
R The service isavailable.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
Mult imed iasystem:
0018 Navigation 0007
Sho wthena vig ation menu. 0007
Select ªEnter Dest ination . The
stat eor prov inc ein whic hth eve hicle is
locat edisset1.
Ther ear etw oav ailable methods ofdes tinat ion
entr y:
R Free sear ch2
R Sea rchstep-b y-step 3
Me thod 1:free sear ch 0007
EnterthePOI oraddr essin2. The entries
can bemade inanyor der .
Dur ing destinat ionentry,sugg estion sar e
made bythemultimedia system. Aselect ion
of des tinat ions appear sin alis t. En
terth ese addr esselement s,forex am ple:
R City ,st re et,house number
R Street,cit y
R ZIP code
R POI name
R POI categor y,e.g. Gas Station
R City ,POI name 0007
Toswitc hto handwr itingrecognit ion:
selec tv 5. 0007
Write th ech aract eron theto uc hpad. 0007
Toswitc hto charact ersel ection :pr ess the
0038 button.
or 0007
Press theto uc hpad. 0007
Todel etean entr y:select %4(ifavail‐
able).
Use thefo llo wing option s:
R Press brief ly:del etes thelas tch aract er
ent ered orthelas tsugg estion adop ted.
R Press and hold: deletesth eent ire ent ry. 0007
Tosetth elangu age:selec t0054 8. 27
8
Multimedia system

If
th edes tinat ions forhome andworkhave
no tye tbe en crea ted, apr om ptappear s.
Fo rth edail ycomm uter route, traf fic inci ‐
dents onthero utear ealso repor tedwhen
dr iving without routeguidan ce.
Swit ching theaut oma ticgasst ation search
on/of f
Multi media system:
0018 Navigation 0019
Z Option s 0007
Switc hReserve Fuelon0073 oroff0053.
Switc hedon0073: when thefuel reser veleve l
is reac hed, apr om ptappear sask ing whe ther
yo uwa nttostar tsear ching forga sst atio ns.
Using automatic gasst ation search
Re quirement s:
The automat icga sst atio nsear chisact ivat ed 0073
(0013 page28 7).
The prom ptReser veFue lDo you want tostart a
sear chfor surroun dinggas stati ons? appear s. 0007
Selec tYes.
The automat icga sst atio nsear chbegins. The
av ailable gasst atio nsalon gth ero uteor in
th evicinit yar edispla yed. 0007
Select thega sst atio n. 0007
When ther eis no route, thega sst atio nis set
as thedes tinat ion.
or 0007
When ther eis aro ute, thega sst atio nis set
as thene xt int ermediat edes tinat ion.
St arting theaut oma ticser vice station
sear ch
Re quirement s:
R ATTENTION ASSISTand theSuggest Rest
Area function areactiv ated (0013 page21 7).
Dr ivin gsituati on
The ATTEN TIONASSIST Doyouwa ntto sea rch
for ares tare a?mes sage issho wn. 0007
Selec tYes.
The service statio nsear chstar ts.The availa‐
ble servicest atio nsalon gth ero uteor inthe vicinity
oftheve hicle's current positio nar e
di spl ayed. 0007
Select theser vice statio n.
The servicest atio naddr essisdispla yed. 0007
Ifro uteguidan ceisno tact ive, sele ctStart
Rout eGuidan ce.
The selected ser vicest atio nis setas ades ti‐
nat ion.Ro uteguidan cebegin s.
or 0007
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th eselect ed
ser vice statio nis setas ane wdes tinatio n.
The prev ious destination andallintermediat e
des tination sar edele ted. Ro uteguidan ceto
th eser vice statio nbegin s.
Set asNex tWay Point:theselect edser vice
st atio nis setas thene xt int ermediat edes ti‐
nation .Ro uteguidan cebegin s. Mult
imed iasystem 28
7

0007
Tosave asafa vo rite :sel ect 0080 SaveMy
Fav orite.
The favo rite sar edispla yed. 0007
Movethefa vo rite to thedesir edposition .
If afa vo rite has already been added atthis
posit ion,itwill beove rwritt en. 0007
Tosave as"Home "addr ess:sele ct0080
Save as"Home ". 0007
Tosave as"W ork" addr ess:sele ct0080
Save as"Wo rk". 0007
Todel eteasing leor all des tina tions :
selec t0080 Deleteor Dele teAll.
A pr om ptappear s. 0007
Select Yes. 0007
Todispl aydes tina tioninf ormatio n:sel ect
0080 Details.
Usi ngextern al des tinatio ns
Ext ernal destinatio nscan berecei vedfrom the
fo llo wing sources:
R Mer cedes -Benz Apps
R Doo r-to -doo rna vig ation with Com panionapp
(US A) 0009
Recei veddes tinations aresa ve din thepr ev i‐
ous destination s.
A pr om ptappear son themedia display. 0007
Ades tination hasbeen receiv edwit hou t
pict ureinf orma tion :selec tYes . 0007
Ifro uteguidan ceisno tact ive, sele ctStart
Rout eGuidan ce.
The routeto thedes tinat ioniscalculat ed.
The map showsthero ute. Ro uteguidan ce
th en begins.
or 0007
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th ere cei veddes‐
tin ation addressissetas ane wdes tination.
The prev ious destination sand intermediat e
des tination sar edele ted. Ro uteguidan ceto
th ene wdes tinat ionbegins.
Set asNext WayPoint :th ere cei veddes tina‐
tion addr essissetas thene xt int ermediat e
des tinat ion.Routeguidan cebegin s. 0007
Ades tination hasbeen receiv edwit hpic‐
tu re informa tion: select Start Route Guid-
ance .
Ro uteguidan cestar ts. Ro
uteguidanc ewith current traf fic re por ts Tr
af fic inf orma tion overview
Tr af fic re por tsarere cei vedusing LiveTr af fic
Inf ormation andareused forro uteguidan ce.
This serviceis una vailable insome countries.
Ther ema ybe differe nces betwee nth etraf fic
re por tsrecei vedand theactual road and traffic
condi tions.
Im por tant informa tionon LiveTr af fic Inf orma‐
tion:
R Current traffic repor tsarere cei vedvia the
Int erne tconnection.
R The traf fic situ ation isup datedat shor t,re gu‐
lar interva ls.
R The subsc ript ion informatio nsho wsthest a‐
tus (0013 page29 4). Mult
imed iasystem 293

Map
andcom pass Map
andcom pass overview 1
Savesth ecur rent vehicle position
2 Movesth emap
3 Select sth emap orient ation andmap view
4 Select sth efunc tion depending ontheeq uip‐
ment :
• Sends ahazar dwa rning viaCar -to-X . •
Filt ersth edispla yof POIs inthevicinit y
accor dingtoPOI categor y
5 Switc hesthedispla yof per sonal POIsym‐
bols onthemap onoroff
6 Switc hesone ofthefo llo wing displa yson or
of fdepending ontheeq uipment :
• We ather informat ion
• Sat ellit emap
• Traf fic inci dents
7 Switches thetra ffic map displa yon oroff
The map andsatellit eimag esaresho wninglobe
pr oject ion.This allowsfora re alis ticmap displa y
in all map scales. Themap uses elevatio nmod el‐
ing .
Dep endingonthemap data,im por tant buildi ngs
in ma nyciti esaredep icted realis ticallyon the
map insmal lmap scale s(e.g. 1/32 mi(20 m),
1/1 6mi (50 m)). Other buildings aresho wnas
model s.
0009 Youcan setth eunit ofmeasur ementofthe
map scale (0013 page269) . If
online information isavailable, fuelprice sand
th eav ailabilit yof par kingspac esinpar king
ga rage sar edispla yed, forex am ple.
0009 Requiremen ts:
R Mer cedes meconnectis available.
R Youha ve auser accoun tfo rth e
Mer cedes meportal.
R The service hasbeen activat ed atan
aut hor ized Mercedes -Benz Cent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
0009 The onlineinf ormat ionisno tav ailable inall
coun tries.
If Dis play inCOMA NDisact ivat ed inTraf fic Sign
Assi st(0013 page21 8),sp ee dlim its an dove r‐
ta king restrictions aredispl ayed on themap. 296
Multimedia system

R
The activ ation codeisno ttr ansf erable
R The activ ation codehassixdigits
In theeve ntofthefo llo wing problems ,please
con tactan author ized Mercedes-B enzCent er:
R The multimedia system does notaccep tth e
act ivatio ncod e
R Youha ve los tth eactiv ation code
Displa yingthecom pass
Multi media system:
0018 Navigation 0019
À Route andPosition 0007
Select Compass.
The com pass displa ysho wsthefo llo wing
inf ormatio n:
R thecur rent dire ction oftrave lwit hbear‐
ing (360 °fo rm at) and compass direct ion
R longitude andlatitude coordinat esin
degr ees, minutes and seco nds
R height (rounded )
R numb erofGPS satellit esfrom whic ha
sign alcan berecei ved Se
tting thema pscale automa tically
Multi media system:
0018 Navigation 0019
Z Option s
The map scale issetaut omaticall ydepending on
yo ur drivin gspee d.
Fo rjour neys incit ies withde tailed citymodels ,a
map viewfrom thedr iver's perspect ive is used. 0007
Switc hAuto Zoom on0073 oroff0053.
0009 The automaticall yselect edmap scale canbe
ch ang edman uallyfo ra shor ttime. Theset‐
ting isrese taut omatically afte ra fe w sec ‐
ond s.
Displa yingthesat ellit ema p
Multi media system:
0018 Navigation 0019
Z Option s
0019 Map Conten t 0007
Switc hSatellit eMap on0073 oroff0053.
or 0007
Ifsat ellit emap displa y6 isavailable inthe
map menu, switchit on 0073 oroff0053
(0013 page296) .
Switc hedon0073: satellite maps aredisp laye d
in map scales of2mi (2km )or less.
Swit ched off0053: satellit emaps areno tdis‐
pla yedin map scales from 2mi (2km) to
10 mi(10 km).
0009 Satellite maps forth ese map scales areno t
av ailable inall coun tries.
Displ aying weather information
Re quirement s:
R Mer cedes meconnectis available.
R Youha ve auser accoun tfo rth eMer cedes
me portal.
R The service isavailable.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me Mult
imed iasystem 30
1