tow MERCEDES-BENZ C-CLASS SEDAN 2019 Owner's Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps........................ 10
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ......... .............. 21
Genui neMer cedes-Ben zpar ts........ .............. 21
Oper ator's Manual ........................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety.......... .................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection .................. .............. 25
Qualif iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................2 6 Pr
oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 27
QR code forre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 36
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 8
No teson pets intheve hicle ............ .............6 2 Opening
andclosing .................................. 64
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 64
Doo rs<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 69
Tr unk ................................................ ............ 73
Ro ller sun blinds ...........................................7 8
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 80
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83
Anti-t heftpr otect ion ........................ .............8 8 Seats
andstowing ..................................... 90
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......90
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....91
St eer ing wheel ............................................ 100
Eas yentr yand exitfeatur e.........................1 01
Oper ating thememor yfunc tion .................. 102
St ow agear eas ............................................ 104
Cup holder.................................................. 115
Ashtr ayand cigarette light er.......................1 16
Soc kets ........... ............................................ 118
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...119
Ins talling/ remo ving thefloor mats .............1 20 Lig
htand visibility ....... ............................ 122
Ext eriorlighti ng............. .............................122
Int erior ligh ting ........................................... 127
Chan gingbulbs (onlyforve hicles with
halog enheadla mps).................................... 128
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 132
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 134
Oper ating thesun visor s... .......................... 137 2
Contents

Clim
atecontr ol........................................ 138
Ov ervie wof climat econt rolsy stems ..........1 38
Oper ating theclimat econ trol system ......... 139 Dr
ivin gand parking ................................. 144
Dr iving ............ ............ ........................ ........144
DY NA MIC SELE CTswitc h... ............... ......... 153
Au tomatic transmiss ion.............................. 154
Fu nctio nof the4MA TIC.............................. 159
Re fuel ing...... .............................................. 159
Pa rking ........................................................ 161
Dr iving and drivi ng safety systems .............1 70
Ve hicle towing instruct ions .........................2 25 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................226
Ins trument Displayove rview ...................... 226
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 27
Oper ating theon- boar dcom puter.............. 228
Se tting thedesign ...................................... 229
Se tting theadditional value rang e.............. 229
Ov ervie wof displ ayson themultifunc ‐
tion displa y... ..............................................2 30 Ad
jus ting theins trument lighting ................2 31
Menus andsubmenus ................................. 231
Head-up Display... ...................................... 237 Vo
ice Contr olSy stem .............................. 239
No teson oper ating safety.......................... 239
Ope ratio n........... ................................. .......239
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...241
Esse ntialvo ice com mand s.......................... 241 Multimedia
system .................................. 254
Ov ervie wand oper ation .................. ............ 254
Sy stem settings .............................. ............ 263
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 274
Na vig ation .......................................... .........276
Te lephon e........................................ ...........3 02
Online andInterne tfunctions ..................... 324
Medi a....... ..................................................329
Ra dio .......................................................... 342
Sound .........................................................3 49 Maint
enanceand care....... ......................351
ASS YSTPL US service interva ldispla y.........3 51
Engi necompar tment............ ...................... 352
Cl ea ning andcare............ ...........................359 Br
eak down assista nc e............ ................368
Emerg ency............. .....................................368
Flat tire....... ................................................ 370
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 376
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 381
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 386 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 390
No teson noise orunusua lhandling char‐
act eristic s...................................................3 90
No teson regular lyinsp ecting wheels and
tir es ............................................................ 390
No teson sno wch ains .................................3 91
Ti re pressur e.............................................. 392
Loading theve hicle .................................... 399
Ti re labeling ................................................ 403
Def inition ofterm sfo rtir es and loading ..... 409
Cha nging awhee l..... ................................... 411 Con
tents 3

1
Steer ing wheel paddle shifters →
156
2 Comb inationswit ch →
124
3 DIRECT SELEC Tleve r →
154
4 Multimedia system displa y →
254
5 Glovebox →
105
6 Start/ stop butt on →
145
7 Climat eco ntro lsy stems →
139
8 Control elem ents forth emultimedia system →
254
9 Hazar dwa rning light s →
125
A PASSENGER AIRBAGindic ator lam ps →
44
B Stow agecom partment →
105
C Control pan elforth emultimedia system →
255
D Contr olkn ob forvo lume andswitc hesthe
sound on/off →
254
E Switc hesthemultimedia system on/ off →
254
F Rear wind owroller sunblin d →
79
G ECOstar t/ stop funct ion →
152 H
ActivePa rking Assist →
211
I Setstheve hicle leve l →
198
J DYNA MIC SELE CTswitc h →
153
K Control pan elforth emultimedia system
(s te er ing wheel) →
227
L Adjus tsthesteer ing wheel →
101
M Control pan elforth eon- boar dcom puter →
227
Oper ates cruise control →
182
Oper ates ActiveDis tance AssistDIS TRONI C →
185
N Diagno stics con nection →
25
O Open sth ehood →
352
P Elect ric pa rking brak e →
168
Q Light switch →
122
R Control pan elfor:
Ac tiveSt eer ing Assis t →
191
Ac tiveLa ne Keeping Assist →
224 At
aglanc e– Coc kpit 7

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
368
3 Butt ons forth eSOS emer gency callsy stem
and breakdo wnassis tance →
319
4 Tocheckand topup oper ating fluids →
425
5 Totow- star tand tow aw ay →
381
6 Flat tire →
370
7 Startin gassis tance →
379 8
Haza rdwa rning light s →
125
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
159
A Totow- star tand tow aw ay →
381
B TIREFIT kit →
371
C First-ai dkit →
369
D Warning triang le →
369 At
aglanc e– Em erge ncie sand brea kdo wns 19

000A
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. 0007
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. 0007
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. 0007
Donotuse loose floor mats anddonot
place floor mats ontopof one another. 000E
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. 0007
Chec kth ech arge leve lof thebatt ery. 0007
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes- BenzCen‐
te r:
R safety-re leva nt wo rks
R service andmaint enance work R
repair work
R modif ications aswellas installation sand
con versions
R workon electr oniccomponent s
Mer cedes‑B enzrecomme ndsaMercedes‑Be nz
ser vice center. Co
rrect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations
R laws and safetyst andar dsper tainin gto
mo torve hicles 26
Gener alno tes

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Fr ont Emer gency Ten‐
si oni ng Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Re
ar Em erge ncy Ten‐
si oni ng Device s Fr
ont alim pact, rear
im pact ,ro llo ver Dr
iver' sai rba g,front
pa sse nger front air‐
ba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact The
front passeng erfront airbagcan onlybe
depl oyed inan acciden tif th ePA SSENGER AIR
BA GOF Find icat orlam pis off.Ifth efront passeng
erseat isoccupied, makesur e,bo th
bef oreand during thejour ney,that thest atus of
th efront passeng erfront airbag iscor rect
(0013 page 44). 000A
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. 0007
Donotto uc hth eair bag parts. 0007
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed. If
th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing .
R Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. Occupant
safety 35

Onl
yuse seat belts whichha ve been approved
fo ryo ur vehicle byMer cedes-Ben z. 000A
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. 0007
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐
at ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.
000E NO
TEDama gecau sed bytrap ping the
seat belt If
an unused seatbeltisno tfully retract ed,it
ma ybe come trap pe din thedoor orinthe
seat mechanism. 0007
Alw aysensur eth at an unus edseat belt
is full yre tract ed. Re
leasing there ar passe nger comp artment
ce nter seat belt If
th elef t-hand rear seat backres tis folded down
and backup again, itma yno tbe possible topull
out there ar passe nger com partment centerseat
belt. Theseat beltmustbe released. 0007
Pull theseat beltoutappr oximat ely1 in
(25 mm) attheseat beltoutle ton theseat
bac kres tand then release itag ain.
The seat beltisretract edand released. Fa
stening andadjust ing theseat belts If
th eseat beltispulled quickl yor shar ply, the
seat beltretract orlock s. The seat beltstra pcan‐
no tbe pulled outanyfur ther. 0007
Alw ayseng ageseat belttongu e2 ofthe
seat beltintoseat beltbuckle1 ofthecor‐
re sponding seat. 0007
Press and hold theseat beltoutle tre lease
and slide seatbeltoutle t3 intoth edesir ed
position . 0007
Letgo oftheseat beltoutle tre lease and
ens ureth at seat beltoutlet3 locksinto
posit ion. 38
Occupant safety

In
thefo llo wing cases ,th eseat beltwarning
light sup dur ing ajour neyif:
R The vehicle speed exceeds 15mp h
(25 km/ h)and thedr iver's orfront
passeng erseat beltisno tfa stened.
R The driver or front passeng erunf astens their
seat beltwhile theve hicle isin mo tion. Airbags
Ov
ervie wof airbags 1
Knee airbag
2 Driver's airbag 3
Front passeng erfront airbag
4 Windo wcur tain airbag
5 Side airbag
The installation locationofan airbag isident ified
by theAIRB AGsymbol.
When activated, anairbag canprov ide addition al
pr otect ion forth ere spectiv eve hicle occupant.
Pot entia lpr otection from eachair bag: Airba
gP otentia lpr otection for
…
Knee airbag Thigh,knee andlowe rleg
Dr iver's airbag,
fr ont pass enger
fr ont airbag Head
andribcag e
Wi ndo wcur tain
airbag Head
Side airbag Ribcage,also pelvis for
fr ont seatoccupa nts The
front passeng erfront airbagcan onlybe
depl oyed inan acciden tif th ePA SSENGER AIRBA
GOF Find icat orlam pis off.Ifth efront
passeng erseat isoccupied, makesur e,bo th
bef oreand during thejour ney,that thest atus of
th efront passeng erfront airbag iscor rect
(0013 page 44).
000E NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. 0007
Stow object sin asuit able place. 0007
Onlyone person should useeachseat
belt atanyone time. 40
Occupant safety

th
ro ugh oratt ached inthedeplo yment area
of an airbag. Alwaysobser vetheaccessor y
manuf acturer'sinstallation instruct ions ,in
par ticular theinf ormation onsuit able places
fo rins tallation .
R Ther ear eno hea vy,shar p-edg edorfra gile
obje ctsin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection from airbags 000A
WARNIN GRisk ofinju rydue tomodif i‐
cations totheairbag cover
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . 0007
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (0013page40). 000A
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Uns uitable seat covers can obstruct orpre‐
ve nt thedeplo yment ofair bags integr ated
int oth eseats.
Conseq uently,theair bags cannotprotect
ve hicle occupants asthey aredesig nedto
do. Inaddition, operation oftheaut omatic
fr ont passeng erair bag shut offma ybe
re strict ed. 0007
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. 000A
WARNIN GRisk ofinju rydue tomalfu nc‐
tions ofthesensor sin thedoor paneling
Sens orsto contr oltheairbags arelocat edin
th edoor s.Modif ication sor wo rknotpe r‐
fo rm ed cor rectl yto thedoor sor door panel‐
ing, aswellas damag eddoor s,can lead to
th efunc tion ofthesensor sbeing impair ed.
The airbags mightther efor eno tfunc tion
pr oper lyan ymor e. Con
sequent ly,th eairbags cannotprotect
ve hicle occupants asthey aredesig nedto
do. 0007
Nevermodify thedoor sor par tsof the
door s. 0007
Alw aysha ve wo rkon thedoor sor door
paneling carried out ataqu alif ied spe‐
cialis two rkshop. 000A
WARNIN GRisk ofinju rydue todeplo yed
airbag
A deplo yedairbag nolong erhas apr otect ive
func tion andcann otprotect asintended in
th eev ent ofan acciden t. 0007
Have theve hicle towe dto aqu alif ied
spec ialistwo rkshop inorder tohave the
deplo yedairbag replaced. Ha
ve deplo yedairbags replaced immediat ely. 42
Occupant safety

000A
WARNIN GRisk ofinju ryor deat hwhen
th ePA SSENGER AIRBAGOF Find icat or
lam pis lit
If th ePA SSENGER AIRBAGOF Find icat or
lam pre mains litafte rth esy stem self-t est,
th efront passeng erair bag isdeactiv ated. It
will notbe deplo yedin theeve ntofan acci ‐
de nt. Inthis case, thefront passeng erair bag
cann otper form itsintended protect ive func ‐
tion ,e.g. when aper son isseat edinthefront
passeng erseat.
That person could, forex am ple, com eint o
con tact with theve hicle interior ,especially if
th eper son issitt ing tooclose tothecoc kpit.
If th efront passeng erseat isoccupied,
alw aysensur eth at:
R The classificat ion oftheper son inthe
fr ont passeng ersea tis cor rect and the
fr ont passeng erair bag isenabl edor
dea ctivated inaccor dance withth eper‐
son inthefront passeng erseat. R
The person isseat edproper lywit hacor ‐
re ctly fastened seatbelt.
R The front passeng erseat hasbeen moved
as farbac kas possi ble. Be
sureto also obse rveth efo llo wing further
re lat ed subje cts:
R Child restra int system onthefront passeng er
seat (0013 page59). PRE-S
AFE®
sy stem PRE-
SAFE®
(ant icipa tory occupa ntprotec‐
tion) PRE-
SAFE®
is ab leto detect cer tain critic aldriv‐
ing situat ionsandimplemen tpr e-em ptive meas‐
ur es toprotect theve hicle occupants.
PRE-S AFE®
can implement thefo llo wing meas‐
ur es indepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Closing theside windo ws. R
Vehicl eswith sliding sunroof:Clo sing the
sliding sunroof.
R Vehicl eswith memor yfuncti on:Moving
th efront passeng erseat toamor efa vo rable
seat position .
R Vehicl eswith multico ntour seat :Incr eas‐
ing theair pressur ein theseat sidebolsters
of theseat backres t.
R PRE-S AFE®
Sound: prov ided that themulti‐
media system isswitc hedon,gener ates a
br iefnoi sesigna lto stimulat eth einnat epr o‐
te ctiv emec hanism ofaper son's hearing.
000E NO
TEDama gecau sed byobject sin the
fo ot we llor behin dth eseat The
automatic adjustmentof theseat posi‐
tion mayre sult indamag eto theseat and/or
th eobjec t. 0007
Stow object sin asuit able place. Occupant
safety 47