tow MERCEDES-BENZ C-CLASS SEDAN 2020 Workshop Manual

Ac
tiveLa ne Chang eAssi stsuppor tsthedr iver
when chang inglane sby appl ying steer ing torq ue
if th edr iver oper ates atur nsignal indicat or.
Assis tance when chang inglane sis prov ided ifall
th efo llo wing condition sar eme t:
R Youar edr ivin gon afree wa yor road with
mult iplelane sin thedir ect ion oftrave l.
R The neigh boring lane issepar ated byabr o‐
ke nlane ma rking.
R Novehicle isde tected intheadjacen tlane.
R The driven speed isbe tween 50mph
(80 km/ h)and 110mp h(1 80 km/h) .
R ActiveLa ne Chang eAssi stisswitc hedonin
th emultimedia system.
R ActiveSt eer ing Assis tis switc hedonand
activ e. If
no vehicle isde tected intheadjacen tlane and
a lane chang eis per mitted, thelane chang e
begin saf te rth edr iver has activ ated thetur nsig‐
nal indicat or.This issho wntothedr iver wit ha
gr een arro w 2 next to thesteer ing wheel sym‐
bol. TheLane Change tothe Left messag ealso
appear s,forex am ple. IfAc tiveLa ne Chang e
Assi sthas been activated withth etur nsignal
indicat orbut alane chang eis no timm ediat ely
poss ible, agr ay arro w 1 appear sne xt to the
st eer ing wheel symbol, whichre mains green.
When thelane chang eassis tance star ts,th etur n
signal indicat orisaut omaticall yactiv ated along
wit hth edispla yin themultifunc tiondispla y. If
th eassis tance grap hicis sho wnwhen chang ‐
ing lane s,thelane chang edispla yappear swit h
an addit ionalarrow point ingtowa rdsth eadja‐
cent lane(/page19 4).
If alan ech ang eis no tposs ible, thear ro w fades
out afte ra fe w sec ond sand ane wlane chang e
mus tbe init iated. Animm ediat elane chang eis
on lypossible onfree wa ysec tion swit hout speed
limi ts.
If th esy stem isim pair ed,ActiveLa ne Chang e
Assi stma ybe canceled .If it is canceled ,th e
Lane Change Cancel edmessag eappe arsin the
multifu nctiondisplay and awa rning tone sou nds. &
WARNIN GRisk ofacci dent from chang ‐
ing lane toan occ upied adjacentlane
Lan eChan geAssi stcanno tal wa ys detect
cle arly ifth eadjacen tlane isfree.
The lane chang emigh tbe init iated although
th eadjacen tlane isno tfr ee. #
Beforech ang inglane s,mak esur eth at
th eneighbor inglane isfree and ther eis
no dang ertoother road user s. 19
2
Driving and parking

pedal.
Neveratt em pttolea vetheve hi‐
cle ifit is being heldbyHillSt artAs sis t. HOLD
functi on HOLD
functi on
The HOL Dfun ction holds theve hicle atast and‐
st ill wit hout requ iring youto depr essthebr ak e
pedal, e.g.while waitin gin traf fic.
The HOLD functionisonly anaid. The responsi‐
bility forth eve hicle safely standi ngstill remains
wit hth edr iver .
Sy stem limit s
The HOL Dfun ction isonl yint end edtoprov ide
assis tance when drivi ng and isno ta su fficien t
mean sof saf eguar dingtheve hicle agains tro lling
aw ay when statio nary.
R The incline mustno tbe great erthan 30%. Ac
tiv atin g/deac tivatin gthe HOL Dfunc tion &
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theacceler ator pedal orbrak e
pedal, e.g.byave hicle occupant. #
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. 19
6
Driving and parking

#
Wher eneces sary,select thepar king direc‐
tion :fo rw ards orreve rse.
Ve hicle path3 issho wn, depending on
select edpar king space 4and thepar king
dir ect ion. #
Conf irm select edpar king space 4.
% The turnsignal indicat orisswitc hedonaut o‐
maticall ywhen thepar king procedur e
begins. Theturnsignal indicat orisswitc hed
of faut omaticall ywhen youswit chto005B .
Yo uar ere sponsible forsele cting thetur nsignal
indicat orinaccor dance withth etraf fic condi ‐
tions .If neces sary,select thetur nsignal indica‐
to raccor dingly. &
WARNIN GRisk ofacci dent dueto vehi‐
cle swinging outwhile parking orpulli ng
out ofapar king space
While parking orexitin gapar kingspace, the
ve hicle swings outand candrive ont oar eas
of theonc oming lane.
This could cause youto coll ide wi th object s
or other road user s. #
Payatt ention toobject sand other road
user s. #
Wher enec essar y,stop theve hicle or
cancel thepar king procedur ewit h
Ac tivePa rking Assist. #
If,forex am ple, thePlease Engage Reverse
Gear messag eappear sin themedia display:
select thecor responding transmission posi‐
tion.
Ve hicl eswith automatic transmiss ion:
The vehicle drives intoth eselect edpar king
space.
On com pletion ofthepar king procedur e,the
Parking AssistFinished, TakeContr olof Vehicle
displa ymessag eappear s.Fu rther maneuv ering
ma yst ill be nec essar y. #
Aftercom pletion ofthepar king procedur e,
saf eguar dth eve hicle agains tro lling away.
When requ ired bylegalrequ iremen tsor local
con dition s:tur nth ewheels towa rdsth ecurb.
% Youcan stop theve hicle andchang eth e
tr ans missi on positio ndu ring thepar king pro‐
cedur e.The system then calculat esane w ve
hicle path.The parking procedur ecan
th en be con tinued. Ifno newvehicle pathis
av ailable, thetransmission positionwillbe
ch ang edagain. Ifth eve hicle hasnotye t
re ac hed thepar king space, thepar king pro‐
cedur ewill becanc eled, should age ar be
ch ang ed.
Exit ingapa rking spacewit hAc tiv ePa rking
Assis t
Re quirement s:
R The vehicle hasbeen parkedwit hAc tive
Pa rking Assist.
Please note that youar ere sponsible forth eve hi‐
cle and surround ingsdur ing theent ire par king
pr ocedur e. #
Startth eve hicle. 21
4
Driving and parking

at
ebr ak eapplic ation,e.g .af te rint entional ly
dr iving overa soli dlane marking.
The brak eapp lication canbeinterru pte dat
an ytime ifyo usteer slightl yin theopposit e
dir ect ion. #
Alw aysmak esur eth at ther eis suf fi‐
cie ntdist anc eto theside forot her traf‐
fi c or obs tacle s. &
WARNIN GRisk ofacci dent despite Lane
Ke eping Assist
Lane Keeping Assistcann otalw aysclear ly
de tect lane mar kings .
In such case s,Lane Keeping Assistcan:
R givean unnec essarywa rning
R notgiv eawa rning #
Alw ayspa ypar ticular attention tothe
tr af fic situ ation and keep within the
lane, espec iallyif Ac tiveLa ne Keeping
Assis taler tsyou. Be
sureto obser vethesy stem limit ations of
Ac tiveLa ne Keeping Assist. #
Press butt on2.
If indicat orlam p1 lights up,ActiveLa ne
Ke eping Assistis activ ated, thelane mark‐
ings aresho wnaslight intheassis tance
gr ap hic. Whe nAc tiveLa ne Keeping Assistis
activ e,thelane markings aresho wningreen
in theassis tance grap hic. Se
ttin gthe sens itivity of Activ eLan eKe ep‐
ing Assis t
Multi media system:
4 Vehicle 5
k Assist ance
5 Act .Lane Keep. Assist #
Select ase tting.
Ac tiv atin g/deac tivatin gthe warning #
Activate0073 ordeacti vate 0053 Lane Depart.
Warning.
Yo udo notre cei veanywa rning when leaving
a lane ifth elane keeping warning system is
deactiv ated. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐ 226
Driving andparking

mitt
edtowing methods (/page385) andthe
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 386). Dr
iving andparking 22
7

Ex
am ple: chang eof dir ect ion ann oun ced
1 Distance tothech ang eof dir ect ion
2 Road towhic hth ech ang eof dir ect ion leads
3 Chan ge-of-d irection symbo l
4 Recomme ndedlane (whit e)
5 Possible lane
6 Lane notre comme nded(darkgray )
Fu rther possible displayson theNavigation
menu:
R Direc tionofTravel: displayof dir ect ion of
tra veland road cur rentl ybe ing trave led on.
R New Route. ..or Calculatin gRoute. ..:a ne w
ro uteis bein gcalc ulated. R
Road NotMappe d:th ero ad isunk nown, e.g.
fo rne wly builtro ads.
R NoRout e: no routeco uld becalc ulatedto
th eselect eddes tinat ion.
R Off Map: themap forth ecur rent locati onis
no tav ailable.
R Area ofDe stinat ionReach ed:youha ve
re ac hed thear ea ofthedes tinat ion.
R 004B: youha ve reac hed thedes tinat ionoran
int ermediat edes tinat ion. #
Toexitth emenu :pr ess thebac kbutt onon
th elef t.
Ve hicl eswith theCOMAN Dmu ltim edia sys‐
te m: Youcan also star tna vig atio nto one ofthe
re cent destina tions ontheNavigation menu: #
Press thelef t-hand Touc hCon trol. #
Toselect ades tinat ion:swipe upwards or
do wn wardson thelef t-hand Touc hCon trol. #
Press thelef t-hand Touc hCon trol.
Ro uteguidan cewill star t. If
ro uteguidan cehas already been activat ed,
a qu erywill appear askingwhether youwish
to end thecur rent routeguidan ce. #
Select Yes. #
Press thelef t-hand Touc hCon trol.
Ro uteguidan cewill star t. 236
Instru ment Displa yand on-boar dcom puter

No
teson oper ating safety &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld al
so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctsth ey cont ain.
The reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,lugg age
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ loadcompartmen t. Fo
ryo ur ow nsa fety,al wa ys obser vethefo llo w‐
ing point swhen operatingmobile communic a‐
tion seq uipmen tand espec iallyyo ur voice con ‐
tr ol system:
R Obser vetheleg alrequ iremen tsforth ecoun‐
tr y in whic hyo uar edr ivin g.
R While drivin g,on lyop eratemobi lecom mun i‐
cat ionseq uipme ntand your voice con trol
sy stem when thetra ffic con dition sper mit it.
Yo uma yot her wise bedistract ed from the
tr af fic condi tions andcausean acci dent,
inju ring yourself and other s. Vo
ice Cont rolSy stem 24
1

Inf
orma tion onNearField Comm unication
(NFC)
NFC enabl esshor t-ra ng ewi reless datatransf er
or (re)con nection ofamobile phonewit hth e
multime diasystem.
The follo wing functionsar eav ailable without
ha vin gaut hor izedamobi lephon e:
R Trans ferring aURL tobe viewe din themulti‐
media system (see themanuf acturer'soper‐
ating instruction s).
R Setting uptheve hicle's Wi-Fi acce ssdata via
th esy stem settings (/page269).
Fu rther information canbefound at:ht tp :/ /
www .merced es-ben z.co m/ conn ect
Using themobil eph one withNe arField Com‐
mu nicat ion(NFC)
Re quirement s:
R NFC isact ivat ed on themobile phone(see
th emanuf acturer'soper ating instruction s)
R The mobile phone's screen isswitc hedon
and unloc ked(see themanuf acturer'soper‐
ating instruction s) #
Toconnect amob ilephone: open stow age
com partment cover1. #
PlacetheNFC area ofthemobile phone(see
manuf acturer'soper ating instruction s)on
NFC logo2ontheinside oftheco ver.
The mobile phoneisconn ectedtothemulti‐
media system. #
Tochang emobi lephone s:pla cetheNFC
ar ea ofthemobile phone(seemanuf actur‐
er's oper ating instruction s)on NFC logo2.
If th emobile phonehasalready been author‐
ized onthemultimedia system, itis no wcon ‐
nect ed.
If th emobile phoneisaut hor ized onthemul‐
timedia system forth efirs ttim e,itis conne c‐
te daf te rconf irming themobile phone
ins truction s(see themanuf acturer'soper at‐
ing instruction s).
Fu rther information canbefound at:ht tp :/ /
www .merced es-ben z.co m/ conn ect
Se tting there cep tion andtrans mis sion vol‐
um e
Re quirement s:
R Amobile phoneis aut hor ized (/page30 7).
Multime diasystem:
4 Phone 5
Z Option s5
Phone
This function ensur esoptimal languag equ alit y. #
Select Recepti onVol ume orTra nsmi ssion
Vol ume. 31
0
Multimedia system

Inf
orma tion onAndr oidAuto
While usingAndroid Auto,va rious funct ionsof
th emultimedia system, forex am ple themedia
sour ceBlue tooth®
audio, areno tav ailable.
On lyone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone.
Connecting amobile phoneviaAndr oidAuto
Re quirement s:
R The firs tacti vatio nof Andr oid Au to on the
multime diasystem mus tbe car ried out when
th eve hicle isstatio naryfo rsaf etyre ason s.
R The mobi lephon esuppo rts Andr oidAuto
fr om Andr oid5.0.
R The Andr oidAutoapp isins talled onthe
mobil ephone.
R Inorder touse thete lephon efunc tions,the
mobil ephone mustbe connect edtothemul‐
timedia system viaBlue tooth®
( / pag e30 7). If
th er ewa sno prior Interne tconn ection, this
is es tablished withth euse ofthemobile
phone withAn droid Auto.
R The mobile phoneisconn ectedtothemulti‐
media system viatheUSB portç using a
suit able cable (/page336).
R AnInterne tcon nect ionisrequ ired forth efull
ra ng eof func tions forAndr oidAuto.
Multimedia system:
4 Connec t5
Android Auto #
Select themobile phonefrom thede vice list.
Ac cep ting/r eject ingtheda ta protection reg‐
ulat ions
A messag ewit hth edat apr otect ion regulations
appear s. #
Select Accept &Start .
or #
Select Decline &End.
Ac tiv atin gaut omati cst ar t #
Select StartAutoma tically0073. St
arting manuall y #
Select themobile phonefrom thede vice list.
Exiting AndroidAuto #
Press the00E2 buttonon themultifunc tion
st eer ing wheel, forex am ple.
% IfAn droid Autowa sno tdispla yedin thefo re ‐
gr ound beforedisconn ecting,theapplication
st ar ts inthebac kground when reconnect ed.
Yo ucan callupAndroid Autointhemain
menu.
Calling uptheAndr oidAutosound settings
Multimedia system:
4 Connec t5
Android Auto 5
Sound #
Select theto ne menu (/page 352).
Endi ngAndr oidAuto
Multimedia system:
4 Connec t5
Android Auto #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity . 320
Multimed iasystem

Data
trans ferre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends onthere ason thecall wasini‐
tiat ed, whic hser vice isselect edinthevo ice
con trol system and whic hMer cedes meconnect
ser vices areactiv ated.
Whic hdat ais tra nsf erredfo rth eser vices canbe
ta ke nfrom thecur rently valid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheev ent ofan acciden t.eCall
in no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate. Mer
cedes-Benz eCallonl yfunctions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e32 7).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y. %
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e326) ormanuall y(/ page326 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency Multimedia
system 325