MERCEDES-BENZ C-CLASS SEDAN 2020 Owner's Manual

Digita
l– in theve hicl eV ehicledocument walletD igital–on theInt erne tD igital–as an App
Fa mili arize yourself withth econ ‐
te nts oftheOper ator's Manual
dir ect lyvia theve hicle's multi‐
media system (menu item "Vehi‐
cle"). Startwit hth equ ick guide,
disco veryo ur vehicle's highlights
or broaden your know ledg ewit h
useful tips. Her
eyo ucan find com prehe n‐
si ve informatio nabout operating
yo ur vehicle andabout services
and warrant ies inprint ed form . Yo
ucan find theOper ator's Man‐
ual ontheMer cedes- Benzhome‐
pag e. The
Mercedes- BenzGuides App
is available free- of-charge in
fa mili arApp stor es. É205
5843124GËÍ
2055843124 Apple
®
iOS AndroidTM Or
der no.P205 1895 13 Partno. 205 58431 24
Edi tionB 2020 C-C
lassSedan Op
erator' sMa nua l
Mer cedes-BenzMerc edes- Benz C-ClassSedan

Publication
details
Int erne t
Fu rther information aboutMercedes-Ben zve hi‐
cles andabout Daimler AGcan befound onthe
fo llo wing websit es:
htt p:// www .mbusa. com(USAonl y)
htt p:// www .mercedes- benz.ca(Canada only)
Documentation team
© Daiml erAG :no tto be repr int ed, translat edor
ot her wise repr oduced, inwhole orinpar t,wit h‐
out written per mission from Daimler AG.
Ve hicl emanuf acturer
Daiml erAG
Mer cedess trasse 137
7032 7St utt gart
Ger man y Fr
ont passeng erair bag warning Ex
am ple &
WARNIN GRisk ofinju ryor fata linj uries
if th efront -passen gerairb agisenabl ed
If th efront -passen gerfr ont airbagisenabl ed,
a ch ild on thefront -passen gerseat maybe
st ru ck bythefront -passen gerairb agdur ing
an accide nt.
NEVER useare ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG,DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . Obser
vethech ap ter"C hild renin theve hicle".
Asat18.01. 20 19

We
lcome tothewo rld of Mer cedes -Ben z
Bef oreyo ufirs tdr ive of f,re ad this Oper ator's
Manual carefull yand famili arize yourself with
yo ur vehicle. Foryo ur ow nsa fety and along er
op erati ng life span oftheve hicle, follo wthe
ins truct ions andwarning notic es inthis Opera ‐
to r's Manua l.Disr egarding them maylead to
damag eto theve hicle orinjur yto people.
Damag eto theve hicle resulting from thedisr e‐
ga rd oftheins truction sis no tco veredby the
Mer cedes-Ben zLimit edWarrant y.
The standar deq uipme ntand produc tdesc ript ion
of your vehicle mayva ry and depen dson thefo l‐
lo wing fact or s:
R Mod el
R Order
R National version
R Availabilit y
Mer cedes-Ben zre ser vesth eright tointroduce
ch ang esinthefo llo wing areas:
R Des ign
R Equipmen t R
Tech nica lfe atur es
The equipme ntinyour vehicle mayth er efor edif‐
fe rfr om that sho wninthedescr iption sand illus‐
tra tion s.
The follo wing docum entsar eint egralpar tsof
th eve hicle:
R Digit alOper ator's Manual
R Print ed Oper ator's Manual
R Maint enance Booklet
R Eq<0058004C00530050004800510057001000470048005300480051004700480051
0057> Supplements
Ke ep these documen tsintheve hicle atall
times. Ifyo usell theve hicle, alwayspass allof
th edocumen tson tothene wow ner .
Mer cedes-Be nzUS A,LLC
Mer cedes-Benz Canada,Inc.
A Daimle rCom pany
2055843124
2055843 124

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps(sta nda rd).......1 0
Indicat orand warning lam ps(Wide‐
scr een Cockpit)................................ ............ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ......... .............. 21
Genui neMer cedes-Ben zpar ts........ .............. 21
Oper ator's Manual ........................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety.......... .................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection .................. .............. 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Tr unk ................................................ .............7 4
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................8 9 Seats
andstowing ..................................... 93
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......93
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....94
St eer ing wheel ............................................ 101
Eas yentr yand exitfeatur e.........................1 03
Oper ating thememor yfunc tion .................. 104
St ow agear eas ............................................ 105
Cup holder.................................................. 114
Ashtr ayand cigarette light er.......................1 15
Soc kets ........... ............................................ 117
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...118
Ins talling/ remo ving thefloor mats .............1 20 Lig
htand visibility ....... .............................12 1
Ext eriorlighti ng............. ..............................121
Int erior ligh ting ........................................... 126
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 127
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 129 2
Contents

Oper
ating thesun visor s... .......................... 132 Clim
atecontr ol......................................... 13 4
Ov ervie wof climat econt rolsy stems ..........1 34
Oper ating theclimat econ trol system ......... 135 Dr
ivin gand parking .................................. 141
Dr iving ............ ........................ ............ ........141
DY NA MIC SELE CTswitc h... .........................1 51
Au tomatic transmiss ion.................... .......... 153
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........158
Re fuel ing...... .............................................. 159
Pa rking ........................................................ 161
Dr iving and drivi ng safety systems .............1 70
Ve hicle towing instruct ions .........................2 26 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................228
Ins trument Displayove rview ...................... 228
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 29
Oper ating theon- boar dcom puter.............. 229
Se tting thedesign ....................................... 231 Se
tting thear ea foradd itional values .........2 31
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 32
Ad jus ting theins trument lighting ............... 233
Menus andsubmenus ................................ 233
Head-up Display... ...................................... 239 Vo
ice Contr olSy stem ............................... 24 1
No teson oper ating safety...........................2 41
Oper ation .......................................... ......... 242
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...243
Esse ntialvo ice com mand s.........................2 44 Multimedia
system .................................. 256
Ov ervie wand oper ation .................. ............ 256
Sy stem settings .............................. ............ 265
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 277
Na vig ation .......................................... ........279
Te lephon e........................................ ...........3 04
Online andInterne tfunctions ..................... 327
Medi a....... ..................................................333
Ra dio .......................................................... 345
Sound .........................................................3 52 Maint
enanceand care....... ......................355
ASS YSTPL US service interva ldispla y........ 355
En gine compartment .................................. 356
Cleanin gand care.......................................3 63 Br
eakdo wnassi stance ............................ 372
Emerg ency............. .....................................372
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....374
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 380
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 385
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 390 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 394
No teson noise orunusua lhandling char‐
act eristic s...................................................3 94
No teson regular lyinsp ecting wheels and
tir es ............................................................ 394
No teson sno wch ains ................................ 395
Ti re pressur e.............................................. 396
Loading theve hicle .................................... 403
Ti re labeling ................................................ 407
Def inition ofterm sfo rtir es and loading ......4 12
Chan gingawheel ........................................ 415
Emerg encysparewh eel............ ..................424 Co
ntents 3

Te
ch nical data.......................................... 426
No teson tech nica lda ta <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 426
Ve hicle electr onics ...... ..................... ..........4 26
Ve hicle identif ication plate,VIN and
engine number overview .................. .......... 428
Opera tingfluids ............ .................. ............ 430
Ve hicle data... ............................................. 436 Displa
ymessag esand warning/indi‐
cat orlam ps.............. ................................ 439
Displa ymessag es.......................................4 39
Wa rning and indic ator lam ps...................... 487 Inde
x................ ......................................... 503 4
Contents

In
this Oper ator's Manual, youwill find thefo l‐
lo wing symbols : &
DANG ER Dan gerdue tonotob ser ving
th ewa rning notic es
Wa rning notic es draw your att entio nto haz‐
ar ds that ma yend angeryour healt hor life, or
th ehealt hor life of other s. #
Obser vethewa rning notic es. +
ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tofailur eto obser veenvi‐
ro nment alno tes En
vironme ntal no tesinclude information on
en vironment allyresponsible behaviororenvi‐
ro nment ally responsible disposal. #
Obser veenvironmen talno tes. *
NO
TEDama getoproper tydue tofailur e
to obser venoteson mat erial damag e No
teson mat erial damag einf orm youof
ri sk swhic hma ylead toyour vehicle being
damag ed. #
Obser venoteson mat erial damag e. %
Useful instructions orfur ther information
th at coul dbe helpf ulto you.
X In
stru ction
(007B page)Fu
rther information onato pic
Display Inf
ormation onthemultifunc tiondis‐
pla y/media display
+ Highestmenu leve l,whic his to be
select edinthemultimedia system
* Corresponding submenus, whichar e
to be select edinthemultimedia sys‐
te m
*M arks acaus e Sym
bols 5

Lef
t-hand drive ve hicles 6
Ataglanc e– Coc kpit

1
Steer ing wheel gearshif tpaddles →
155
2 Comb inationswit ch →
122
3 Instrument Display →
228
4 DIRECT SELECT leve r →
153
5 Media display →
256
6 Glovebox →
107
7 Start/ stop butt on →
142
8 Climat eco ntro lsy stems →
135
9 Control pan elforth emultimedia system →
256
A Hazar dwa rning lam ps →
123
B PASSENGER AIRBAGind icat orlam ps →
45
C Stow agecom partment →
107
D Touc hpad →
257
E Control kn ob forvo lume andswitc hingsound
on/ off →
256
F Swit ches themultimedia system on/ off →
256
G Rear-win dowroller sunblin d →
89 H
ECOstar t/ stop funct ion →
150
I ActivePa rking Assist →
213
J Setstheve hicle leve l →
199
K DYNA MIC SELE CTswitc h →
152
L Control pan elforth emultimedia system
(s te er ing wheel) →
229
M Adjus tsthesteer ing wheel electrically →
102
Swi tches thesteer ing wheel heateron/ off →
103
N Control pan elfor:
On-boar dcom puter →
229
Cr uise control →
182
Ac tiveDis tance AssistDIS TRONI C →
185
O Diagno stics con nection →
26
P Open sth ehood →
356
Q Elect ric pa rking brak e →
167
R Light switch →
121
S Control pan elfor: At
aglanc e– Coc kpit 7

Ac
tiveSt eer ing Assis t →
191
Ac tiveLa ne Keeping Assist →
225 Pa
rking AssistPA RK TRONI C →
204
Hea d-up Displa y →
240 8
Ataglanc e– Coc kpit