check engine MERCEDES-BENZ C-CLASS SEDAN 2020 Owner's Manual

#
Toswitc hon thepo we rsupp ly:pr ess but‐
to n1 once .
Yo ucan activat eth ewindshield wipers,for
ex am ple.
The powe rsupp lyis switc hedoffag ain ifth efo l‐
lo wing condition sar eme t:
R Youopen thedr iver's door .
R Youpr ess button1 twice mor e. #
Toswitc hon theignit ion:press butt on1
twic e.
The indic ator lam psintheins trument cluster
light up.
The ignit ionisswitc hedoffag ain ifone ofthe
fo llo wing condition sis me t:
R Vehicl eswith automatic transmiss ion:
Yo udo notst ar tth eve hicle within
15 minut es.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005Dorthe
electr icpar king brak ehas been applied.
R Youpr ess button1 once . St
arting theve hicl e St
arting theve hicl ewith thest ar t/s topbut‐
to n &
DANG ER Risk deathcause dby exhaus t
ga ses
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Inhaling th
ese exhaus tga ses ishazar dous tohealt h
and leads topoisonin g. #
Neverlea vetheengine or,if pr esent ,
th eauxiliar yheating running inan
encl osedspa cewithout sufficie ntventi‐
la tio n. &
WARNIN GRisk offire cau sed byflam‐
mable material on theex haus tsy stem
Flammable materials brought inby either ani‐
mals orenvironmen talinf luenc esma yignit e
if th ey come intocont actwith hotpar tsof
th eengine orexhaus tsy stem. #
Ther efor e, checkre gular lythat ther e
ar eno flammab lemat erials inthe
engine compartmen tor on theex haus t
sy stem. Re
quirement s:
R The Smar tKey isin theve hicle andisrecog‐
nized . #
Shif tth etra nsmiss iontoposition 005Dor005C. 14
2
Driving and parking

#
Dep ress thebr ak epedal andpress butt on
1 onc e. #
Ifth eve hicle does notst ar t:switc hof fnon-
essential consumer sand press butt on1
once. #
Ifth eve hicle still does notst ar tand the
Place theKey inthe Marked SpaceSee
Operator's Manualdisplaymessag ealso
appear sin themultifunc tiondispla y:star t
th eve hicle inemer gency operati on mod e.
% Youcan switchoffth eengine whiledriving
by pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page14 6).
St arting theve hicl ewith Smar tKey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2on
th esymbol 3.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther engine star ts howe ver,Smar tKey 1 mus
tbe locat edinmar kedspace 2onsym‐
bol 3during theent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop.
If th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
% This function isno tav ailable inall coun tries.
If yo ustar tth eve hicle viayour smar tphon e,the
pr ev iousl yselec tedair con dition ingadjus tment
is activ e. Dr
iving andparking14
3

Pr
oblems withthetransm ission Pr
oblem
Possible causes/conseq uencesand0050 0050
Solutions
The transmission hasafa ulty gearshif t. The
transm issionis losin goil. #
Have thetra nsmiss ioncheckedat aqu alif ied spec ialistwo rkshop immediat ely.
The acceler ationcharact eristic sar e
de terior ating.
The transmission nolong ershif tsgear. The
transm issionis in emer gency operati on mod e.
It is only possi ble to shif tto one gear and reve rsege ar. #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions. #
Swi tchth etra nsmiss iontoposition 005D. #
Switc hof fth eengine. #
Waitat leas tte nseco ndsbefore restar tin gth eengine. #
Shif tth etra nsmiss iontoposition 005Bor005E.
If 005B isselect ed,thetransmission onlyshif tsto one gear;if 005E isselec ted, thetransmission shiftsto
re ve rsege ar. #
Have thetra nsmiss ioncheckedat aqu alif ied spec ialistwo rkshop immediat ely. Fu
nction of4MA TIC
4MA TICensur esthat all four wheel sar edr iven
when needed. Toget her withESP ®
and 4ETS,
4MA TICimprove sth etra ction ofyour vehicle whene
vera dr iven whee lspins duetoinsuf fi‐
cie nttracti on.
If yo ufa ilto adap tyo ur drivin gst yle, 4MA TICcan
neit her reduce therisk ofan accident norover‐
ri de thelaws ofphysics. 4MA TICcannotta ke acc
oun tof road, weather and traf fic condi tions.
4MA TICisonly anaid. Youar ere sponsible espe‐
cially formaint ainingasaf edis tance from the
ve hicle infront, forve hicle speed, forbr aking in
good timeandforst ay ing inlane. 15
8
Driving and parking

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page355). Engine
compartment Opening/closing
thehood &
WARNIN GRisk ofacci dent ifth eengine
hood isunlatc hedwhile driving
An unloc kedengin ehood mayopen upwhen
th eve hicle isin mo tion andblockyo ur vie w. #
Neverunla tchth eengine hoodwhile
dr iving. #
Beforeev erytrip, ensur eth at the
engine hoodislatc hed. &
WARNIN GRisk ofacci dent andinjury
when openingand closingtheengine
hood
When opening orclosing theengine hood,it
ma ysuddenl ydr op intoth eend position .
Ther eis arisk ofinjur yfo ran yone inthe
engine hood's rang eof mo vement. #
Onlyopen orclose theengine hood
when ther ear eno per sons inthe
engine hood's rang eof mo vement. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Cer tain com pone ntsin theengine compart‐
ment maycon tinue tomo veorsuddenly
mo veagain evenaf te rth eignition hasbeen
switc hedoff,e.g. thecooler fan.
Ma kesur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. 356
Maintenanc eand care

#
Push handle 1ofthehood catchupw ards
and liftth ehood byappr oximat ely15 in
(40 cm). #
Toclose: lowe rth ehood andletit fallfrom a
height ofappr oximat ely8 in (20 cm). #
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle more
fo rc euntil iteng ages cor rectl y. Engine
oil Chec
kingtheengine oilleve lusing theoil
dip stick &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yno tre cog‐
nize dangers.
Re quirement s:
R The engin emus tha ve an oildips tick.Ifno t,
th eengine oilleve lcan becheckedonl ywit h
th eon- boar dcom puter(/ page359).
Depen dingontheengine, theoil dips tickma ybe
ins talled intheengine compartmen tin dif fere nt
lo cati ons. The
waitin gtim ebef orech ecking theoil leve l
when theengine isat nor mal oper ating temp era‐
tur eis five minut es. #
Park theve hicle onaleve lsur face. #
Pulloil dips tic k1 outand wipe off. 358
Maintena nce and care

#
Slowly slide oildi ps tic k1 intoth eguide
tube tothestop, and take itout again afte r
appr oximat elyth re esecon ds.
R Oilleve lis cor rect:oil leve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 or
belo w.
R Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1 US qt
(1 liter) ofengine oil. #
Ifth eoil leve lis toohigh, drain offexc ess
engine oil.Consult aqu alif ied spec ialist
wo rkshop.
Chec kingtheengine oilleve lusing theon-
boar dcom puter
Re quirement s
The engin emus tha ve an oilleve lsen sor.If no t,
th eengine oilleve lcan becheckedonl ywit hth e
oil dips tick(/ page358).
The engine oilleve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to
30 minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle. In
order torecei veare sult asquickl yas possi‐
ble:
R warm uptheengine
R parkth eve hicle onaleve lsur face
R leave theengine running atidle spe ed
On-bo ardcom puter:
4 Service5
Engine OilLeve l
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut esdriving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil. R
Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On: #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:sensor
fa ulty ornotins erted. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail.: #
Close thehood.
Ad ding engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine ,th e
ra diat orand partsof theex haus tsy stem. Maint
enanc eand care359

Chec
kingcoolant leve l &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofscal ding from hot
cool ant
The enginecool ingsystem ispressur ized,
par ticular lywhen theengine iswa rm.If yo u
open thecap, youco uld bescalded byhot
coolant spraying out. #
Letth eengine cooldown beforeopen‐
ing thecap. #
When opening thecap, wearprotect ive
gl ove sand safetygl asses . #
Open thecap slowlyto release pres‐
sur e. #
Park theve hicle onaleve lsur face. #
Checkth ecoolant temp eratur edispla yin the
ins trumen tclus ter.
The coolant temp eratur emus tbe inthebo t‐
to m quarterof thete mp eratur edispla y. #
Slowly turncap 1cou nter-clo ckwise to
re lie ve ove rpressur e. Maint
enance andcare36
1

If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
Al lve hicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tactwi th other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance maybe perfor med using
onl ybatt eries withanominal voltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump-
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Automatic trans mis sion :The trans missi on
is in po sitio n005D.
R The igniti onand allel ectr icalcons umersar e
sw itchedof f.
R The hoodis op en. Br
ea kdo wnassist anc e383

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
NEVE Ruse are ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag actuation (/page45). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Active BrakeAssi stFunc-
tio ns Curre ntly LimitedSee
Ope rator' sMa nua l *
Ve hicl eswith theDr iving Assistance Packag e:Ac tiveBr ak eAssi stwit hcr oss- traf fic functi on,Evasi ve Steer ing
Assis tor PRE‑S AFE®
PL US arete mp orarily una vailable oronl ypar tiall yav ailable.
Ve hicl eswithout theDr iving Assistance Packag e:Ac tiveBr ak eAssi stistemp orarily una vailable oronl ypar tiall y
av ailable.
The ambie ntcon dition sar eout side thesy stem limits (/page17 5). #
Drive on.
As soo nas theambient conditions arewit hin thesy stem limits, thesy stem will become available again. #
Ifth edispla ymessag edoes notdisappear ,st op theve hicle inaccor dance withth etra ffic con dition sand restar t
th eengine.
Act ive Brak eAssist Func-
tion sLimited SeeOpera-
tor' sManual *
Ve hicl eswith Drivin gAss istanc ePa ckag e:Ac tiveBr ak eAssi stwit hcr oss- traf fic functi on,Evasi ve Steer ing
Assis tor PRE‑S AFE®
PL US ismalfunct ioning.
Ve hicl eswithout Drivin gAss istanc ePa ckag e:Ac tiveBr ak eAssi stismalfun ctionin g. #
Consult aqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 453

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Traffic SignAssist Inopera-
tive *T
raffic Sign Assistis malfun ctionin g. #
Stop theve hicle inaccor dance withth etra ffic con dition sand restar tth eengine. #
Ifth edispla ymessag econ tinues tobe displa yed, con sult aqu alif ied spec ialistwo rkshop.
Traffic SignAssist Camera
View Restricted SeeOpera-
tor's Manual *T
hecamer avie wisrestrict ed. Possible causes:
R dirton thewindshield inthecamer a'sfield ofvision
R hea vyrain, sno wor fog
Dr iving systems anddriving safetysy stems maybe malfunct ioningortemp orarily una vailable.
Onc eth ecause ofthepr oblem isno long erpresent ,th edr iving systems anddriving safetysy stems willbeavailable
ag ain.
If th edispla ymessag edoes notdisappear : #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions. #
Clea nth ewindshield.
00D9 Off *T
heHOLD functionisdeactiv ated because theve hicle isskidding oracondition foractiv ation isno tme t. #
React ivat eth eHOLD function later or checkth eactiv ation conditions forth eHOLD function (/page19 6). 462
Displaymessa gesand warning/ indic ator lam ps