fuel MERCEDES-BENZ C-CLASS SEDAN 2020 Owner's Manual

Oper
ating thesun visor s... .......................... 132 Clim
atecontr ol......................................... 13 4
Ov ervie wof climat econt rolsy stems ..........1 34
Oper ating theclimat econ trol system ......... 135 Dr
ivin gand parking .................................. 141
Dr iving ............ ........................ ............ ........141
DY NA MIC SELE CTswitc h... .........................1 51
Au tomatic transmiss ion.................... .......... 153
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........158
Re fuel ing...... .............................................. 159
Pa rking ........................................................ 161
Dr iving and drivi ng safety systems .............1 70
Ve hicle towing instruct ions .........................2 26 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................228
Ins trument Displayove rview ...................... 228
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 29
Oper ating theon- boar dcom puter.............. 229
Se tting thedesign ....................................... 231 Se
tting thear ea foradd itional values .........2 31
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 32
Ad jus ting theins trument lighting ............... 233
Menus andsubmenus ................................ 233
Head-up Display... ...................................... 239 Vo
ice Contr olSy stem ............................... 24 1
No teson oper ating safety...........................2 41
Oper ation .......................................... ......... 242
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...243
Esse ntialvo ice com mand s.........................2 44 Multimedia
system .................................. 256
Ov ervie wand oper ation .................. ............ 256
Sy stem settings .............................. ............ 265
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 277
Na vig ation .......................................... ........279
Te lephon e........................................ ...........3 04
Online andInterne tfunctions ..................... 327
Medi a....... ..................................................333
Ra dio .......................................................... 345
Sound .........................................................3 52 Maint
enanceand care....... ......................355
ASS YSTPL US service interva ldispla y........ 355
En gine compartment .................................. 356
Cleanin gand care.......................................3 63 Br
eakdo wnassi stance ............................ 372
Emerg ency............. .....................................372
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....374
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 380
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 385
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 390 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 394
No teson noise orunusua lhandling char‐
act eristic s...................................................3 94
No teson regular lyinsp ecting wheels and
tir es ............................................................ 394
No teson sno wch ains ................................ 395
Ti re pressur e.............................................. 396
Loading theve hicle .................................... 403
Ti re labeling ................................................ 407
Def inition ofterm sfo rtir es and loading ......4 12
Chan gingawheel ........................................ 415
Emerg encysparewh eel............ ..................424 Co
ntents 3

1
Spee dometer →
228
2 L Distance warning →
496
3 00CC Electric po we rst eer ing malfunct ion →
501
4 003E003D Turn signal lights →
122
5 Multifunction display →
232
6 Tach ome ter →
228
7 00B9 CheckEngi ne →
497
8 0028 Thisind icatorlam phas nofunction
9 Electr icpar king brak eapp lied(red)
0049 USAonly
0024 Canada only
A Brak es (red)
0027 USAonly
004D Canada only
B 00AC Coolanttooho t/c old →
497 C
Coolant temp eratur edispla y →
228
D 0024 Electric pa rking brak e(yello w)
E 0025 ABSmalfun ction
F 0075 Restra int system →
489
G 00E9 Seatbeltnotfa stened
H 0057 Highbeam →
122
I 0058 Lowbeam →
121
J 00B6 Fuelreser vewit hfuel filler cap locat ion
indic ator →
497
K Fuelleve lindic ator
L 0060 Parking lam ps →
121
M 005E Rear foglight →
122
N 0077 Tire pressur emonit or →
500
O 00BB ESP®
OFF
P 00E5 ESP® At
aglanc e– Wa rning and indic ator lam ps(sta nda rd) 11

1
Spee dometer →
228
2 003E003D Turn signal lights →
122
3 Multifunction display →
232
4 005E Rear foglam p →
122
5 0057 Highbeam →
122
0058 Lowbeam →
121
0060 Parking lam ps →
121
6 Tach ome ter →
228
7 00AC Coolant tooho t/c old →
497
8 Coolant temp eratur ega ug e →
228
9 L Distance warning →
496
A 00E9 Seatbeltnotfa stened
B 0077 Tire pressur emonit or →
500
C Ù Electric po we rst eer ing malfunct ion →
501
D 0024 Electric pa rking brak e(yello w)
E Elec tric par kingbr ak eapplied (red) 0049
USAonl y
0024 Canada only
F 0075 Restra int system →
489
G Brak es (red)
0027 USAonl y
004D Canada only
H 00B6 Fuelreser vewit hfuel filler cap locat ion
indic ator →
497
I Fuelleve lindic ator
J ä Suspen sionmalfun ction →
496
K 003D Electrical malfun ction →
497
L 00B9 CheckEn gine →
497
M 0028 Thisindic ator lam phas nofunc tion
N 0025 ABSmalfun ction
O 00BB ESP®
OFF
00E5 ESP® At
aglanc e– Indicat orand warning lam ps(Widesc reen Coc kpit) 13

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
372
3 mebutt onand SOS button →
321
4 Chec kingandaddingoper ating fluids →
430
5 Tow- star tin gand towing away →
385
6 Flat tire →
374
7 Startin gassis tance →
383
8 Haza rdwa rning lam ps →
123 9
Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
159
A Tow- star tin gand towing away →
385
B TIREFIT kit →
375
C First-ai dkit →
373
D Warning triang le →
373 At
aglanc e– Em erge ncie sand brea kdo wns 19

Pr
otecting theen vir onmen t
Plug- inhybrid: obser vetheno tesin theSupple‐
ment .Ot her wise, youma yfa ilto recogni zedan‐
ge rs.
+ ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tooper ating condit ionsand
per sonal driving style The
pollut antemission oftheve hicle is
dir ectl yre lat ed tothewa yyo uoperat eth e
ve hicle.
Oper ateyo ur vehicle inan environment ally
re sponsible mannertohelp protect theen vi‐
ro nment. Plea se obser vethefo llo wing rec‐
omme ndations onope rating cond itions and
pe rsonal driving style.
Oper ating conditions: #
Mak esur eth at thetir epr essur eis cor‐
re ct. #
Donotcar ryanyunn ecessar ywe ight
(e.g. roof lugg agera ck sonce youno
lon gerneed them). #
Adher eto theser vice interva ls.
A regular lyser viced vehicle willcont rib‐
ut eto environmen talpr otect ion. #
Alw aysha ve maint enance workcar ried
out ataqu alif ied spec ialistwo rkshop.
Pe rsonal driving style: #
Donotdepr esstheaccelera torpeda l
when star tin gth eengine. #
Donotwa rm uptheengine whilethe
ve hicle isstatio nary. #
Drive car efu llyand maintain asu itab le
di st anc efrom theve hicle infront. #
Avoid freq uent, sudden acceleration
and braking. #
Chang ege ar ingood timeand useeach
ge ar onlyup to00C3 ofits maximum
engine speed. #
Switc hof fth eengine instatio narytraf‐
fi c, e.g. byusin gth eEC Ostar t/ stop
funct ion. #
Drive fuel-ef ficie ntly .Obs erve theEC O
displa yfo ra fuel -efficie ntdrivi ng style. En
vir onmental issuesandrecomm endations:
It is recomme ndedthat youre -us eor recy cle
mat erials ins tead ofjus tdispo singof them.
The releva nt environme ntal gu ideline sand regu‐
lations servetoprotect theen vironmen tand
mus tbe strictly observe d. Genuine
Mercedes-Benz parts
+ ENVIR
ONMEN TALNO TEEnvironme ntal
da ma gecau sed bynotus ing recy cle d
re condi tionedcom pone nts Dai
mle rAG offers recy cle dre condi tioned
com pone ntsand parts wit hth esame qualit y
as newpar ts.The same entitlemen tfr om the
Limit edWarrant yis valid asforne wpar ts. #
Use recy cle dre condi tionedcom po‐
nents andparts from Daimler AG. Gene
ralno tes 21

The
Oper ator's Manual andMaint enanc eBookle t
ar eim por tant docum ents andshould be kept in
th eve hicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theUS Aor Cana da When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R service point sor replacemen tpar tsma yno t
be available immediat ely.
R unle aded fuelmayno tbe available forve hi‐
cles withacat alytic converter .Leaded fuel
ma ycause damag eto thecat alytic converter .
R thefuel mayha ve an extreme lylow oct ane
num ber.Un suit able fuelcancause engine
damag e.
Some Mercedes-Benz modelsareav ailable in
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,or write to
one ofthefo llo wing address:
in theUS A: Mer
cede s-Benz USA,LLC
Eur opea nDeliv eryDepar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328
in Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliv eryDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms theser vice in
th eser vice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhel pin thecase ofa
br eakdo wn.Your calls totheto ll-f reeRo adside
As sis tance Hotline areans weredby our agents
24 hour sa da y,365 days aye ar.
1- 80 0-FO R-MER Cedes (1-800-367-63 72)(US A) 1-8
00-387-0 100(Canada)
Yo ucan find further information inthe
Mer cedes-Ben zRo adside Assis tance Progr am
br oc hu re (US A)orthe"R oadside Assistance"
secti oninthemaint enanc eand warrant yinf or‐
mat ionbook let(Canad a).Youwill find both in
th eve hicle document wallet. Chang
eof address orchang eof ow ner ship In
theev ent ofach ang eof addr ess, please send
us the"No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletor simply callth e
Mer cedes-Ben zCus tomer Assis tance Center
(US A)on theho tline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )on 1-800-38 7-0100. We
can then reac hyo uin atim elyfa shion, ifneces‐
sar y.
If yo usell your Mer cedes,pleas elea veall liter a‐
tur ein theve hicle sothat itis available tothe
ne xt ow ner .If yo uha ve pur chased aused vehi‐
cle, please sendusthe"No tice ofPur chase of
Used Car"intheSer vice andGuar anteebookle t
or sim plycall theMer cedes- BenzCustomer Gener
alno tes 23

To
cont actNHT SA,yo uma ycall theVe hicle
Saf etyHo tlin e to ll-f reeat 1-8 88-327-4 236
(TT Y:1-800-42 4-9153) (insi detheUS A); goto
http: //www .safercar .go v;or write to :Ad minis‐
tr at or ,NHT SA,400 SeventhSt reet,SW .,Wa sh‐
ingt on,DC20590, USA.
Fu rther information onvehicle safetycan be
fo und at:ht tp :/ /www .saf er car .gov Limit
edWa rranty
* NO
TEDama getotheve hicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
eto theve hicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Ben zim plied warrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheins truction sin these oper at‐
ing instruction son proper operation of
yo ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forre scue card
The QRcode issecur edinthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur
ve hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttp: //
www .mercedes-benz .de/qr-code. Data
storage Electr
oniccontr olunit s Ele
ctro nic contr oluni tsareins talled inyour vehi‐
cle. Some ofthese areneces saryfo rth esaf e
oper ation ofyour vehicle, whilesome assistyo u
when drivin g(dr iver assis tance systems). In
addition, your vehicle prov ides comfort and
ent ertainm ent func tions,whic har ealso made
possible byelectr oniccontrol units.
Elect ronic contr oluni tscont ain da ta memor ies
whi chcan temp orarily orper manent lystor e te
ch nica linf orma tionab ou tth eve hicle's operat‐
ing stat e, com ponent loads, maintenance
re qu iremen tsand tech nica leve nts orma lfunc‐
tio ns.
In gener al,th is inf ormatio ndocum entsth est at e
of acom ponent part,amodul e,asy stem orthe
sur round ingssuc has:
R Operatin gst atus ofsystem com ponen ts(e.g.
fi ll le ve ls, batt eryst atus ,tir epr essur e)
R Status messagescon cerningth eve hicle or
its individua lcom ponent s(e.g. number of
wheel revo lution s/speed, longitudin alacc el‐
er ation ,lat eral acc eler ation ,displa yof fas‐
te ned seatbe lts)
R Malfunctio nsorfaults inim por tant system
com ponen ts(e.g. lights, brak es)
R Information oneve nts lead ing tovehicle
damag e
R System react ionsin spec ialdrivin gsit uatio ns
(e. g.airbag deployment,int erve ntio nof sta‐
bilit ycon trol systems)
R Ambien tcon ditions (e.g.temp eratur e,rain
sen sor) 28
General notes

Smar
tKey Ov
ervie wof Smar tKey functio ns &
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunat tende din theve hicle,
th ey cou ld:
R Ope ndoo rs,th er eb yendang ering other
per sons orroad user s.
R Getout and bestru ck byoncom ingtraf‐
fi c.
R Ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R Releasing thepar king brak e.
R Changing thetra nsmiss ionposition .
R Startin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eke ywit hyo uand lockth eve hicle. #
Keep theve hicle keyout ofreac hof
ch ildr en. *
NO
TEDama getotheke ycaus edby
magne ticfields #
Keep theke yaw ay from stro ng ma g‐
ne tic fields. %
The Smar tKey ma yva ry from theone shown
in thediagr am,depending ontheve hicle
eq uipment. 1
Locks
2 Batt erych ecklam p
3 Unlocks
4 Opens/closes thetrunk lid
5 Panic alar m
% Ifba tter ych ecklam p2 does notlight up
af te rpr essing theÜ orß button,the
batt eryis disc harged.
Re placing theSmar tKey batt ery(/ page67 ).
The Smar tKey loc ksand unlocksth efo llo wing
com pone nts:
R The door s
R The fuel filler flap Open
ingand closing 65

R
The trunk lid
If th eve hicle isno topened within appr oximat ely
40 seco ndsafte runloc king,itloc ksagain. Anti-
th eftpr otect ion isarmed again.
Do notke ep theSmar tKey toget her withelec‐
tr onic devices orme talobje cts. This canaffect
th eSmar tKey 's functionality . Ac
tiv atin g/deac tivatin gthe acoustic lock ing
ve rificat ion signa l Mult
imed iasystem:
4 Vehicle 5
î Vehicle Setting s
5 Aco ustic Lock #
Activate0073 ordeacti vate 0053 thefunc tion. Ac
tiv atin g/deac tivatin gthe pani calar m Re
quirement s:
R The ignit ionisswitc hedoff.
% The panic alarmfunc tion isonl yav ailable in
cer tain coun tries. #
Toactiv ate: press butt on1 forapp rox‐
ima tely one second.
A visual andaudibl ealar mistrigg ered. #
Todeac tivate: briefly pr ess button1 again.
or #
Press thest ar t/ stop butt ononthecoc kpit
(t he Smar tKey isinsid eth eve hicle). Changing
theunloc kingsettings Po
ssible unlockingfunctions oftheSmar tKey :
R Cen tralunlo cking
R Unloc kin gth edr iver's door andfuel filler flap #
Toswitc hbe tw een settings: press the
Ü andß buttonssimul taneousl yfo r
appr oximat elysix seco ndsuntilth ebatt ery
ch ecklam pflashes twice.
Op tions ifth eunloc kingfunction forth edr iver's
door andfuel filler flap has been selected:
R Pressing theÜ buttonasecon dtime cen‐
tra lly unloc kstheve hicle
R Vehicl eswith KEYLESS-GO :if yo uto uc h
th einner surface ofthedoor handle onthe
dr iver's door ,onl yth edr iver's door andfuel
fi ller flap areunlo cked. Deactiv
atingtheSm artK ey functio ns If
yo udo notuse theve hicle oraSmar tKey for
an extende dpe riod oftime, youcan reduce the
ener gycon sum ption ofthere spectiv eSmar tKey .
To do so, deactiv ateth eSmar tKey functions. #
Todeac tivate: press theß buttononthe
Smar tKey twi ce inqu ick succ ession .
The batterych ecklam pof theSmar tKey
fl ashes twicebr ief lyand light sup once. 66
Openingand closing

Door
s Un
loc king andopening doorsfrom theinsid e #
Tounlo ckand open afront door :pul ldoor
handl e2.
Loc king pin1pops upwhe nth edoor is
unloc ked. #
Tounlo ckare ar door :pul lth ere ar door
han dle.
The lockin gpin pops upwhen there ar door
is unlo cked. #
Toopen are ar door :pul lth ere ar door han‐
dle again. Cent
rally loc king andunloc kingtheve hicl e
fr om theinsid e #
Tounlo ck:pr ess button 1. #
Toloc k:press butt on2.
This does notloc kor unloc kth efuel filler flap.
The vehicle isno tunloc ked:
R Ifyo uha ve loc kedth eve hicle using the
Smar tKey .
R Ifyo uha ve loc kedth eve hicle using KEY‐
LESS -GO. Loc
king/unloc kingtheve hicl ewith KEY‐
LES S-GO Re
quirement s:
R The Smar tKey isouts idetheve hicle.
R The distance betwee nth eSmar tKey and the
ve hicle does notex ceed 3ft (1 m).
R The driver's door andthedoor atwhic hth e
door handle isused areclosed. 70
Openin gand closin g