seats MERCEDES-BENZ C-CLASS SEDAN 2020 Owner's Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps(sta nda rd).......1 0
Indicat orand warning lam ps(Wide‐
scr een Cockpit)................................ ............ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ......... .............. 21
Genui neMer cedes-Ben zpar ts........ .............. 21
Oper ator's Manual ........................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety.......... .................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection .................. .............. 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Tr unk ................................................ .............7 4
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................8 9 Seats
andstowing ..................................... 93
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......93
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....94
St eer ing wheel ............................................ 101
Eas yentr yand exitfeatur e.........................1 03
Oper ating thememor yfunc tion .................. 104
St ow agear eas ............................................ 105
Cup holder.................................................. 114
Ashtr ayand cigarette light er.......................1 15
Soc kets ........... ............................................ 117
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...118
Ins talling/ remo ving thefloor mats .............1 20 Lig
htand visibility ....... .............................12 1
Ext eriorlighti ng............. ..............................121
Int erior ligh ting ........................................... 126
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 127
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 129 2
Contents

1
Oper ates thememor yfunc tion →
104
2 Adjus tstheseats electrically →
97
3 Switches theseat heating on/off →
100
4 Switches theseat ventil ation on/o ff →
101
5 Oper ates theoutside mirrors →
129
6 Opens/closes thetrunk lid →
74
7 Opens/closes theright side windo w →
79
8 Opens/c losesthelef tside windo w →
79
9 Opens/ closesthere ar right side windo w →
79
A Opens/c losesthere ar leftside window →
79 B
Childsaf etyloc kfo rth ere ar side windows →
63
C Opens thedoor →
70
D Locks/unl ocks theve hicle →
70
E Adjus tsthe4-w aylumbar support →
97
F Setstheseat fore -and -aftpos ition →
94
G Seatad jus tment using themultimedia system →
99
H Adjus tsthehead restra int s →
97
I Adjus tstheseat height →
94
J Adjus tstheseat backres tinclin ation →
94 At
aglanc e– Do orcon trol pane land seat adjus tment 17

Re
stra int system Pr
otection bythere stra int system The
restra int system includes thefo llo wing com‐
pone nts:
R Seat beltsystem
R Airbags
R Child restra int system
R Child seatsecur ingsystems
The restra int system can help preve nttheve hi‐
cle occupants from coming intocont actwith
par tsof theve hicle interior intheev ent ofan
acciden t.In theev ent ofan acciden t,th e
re stra int system can also reduce thefo rc es to
whic hth eve hicle occupants aresubject ed.
A seat beltcanonlypr ov ide thebes tle ve lof pro‐
te ction ifit is wo rncor rectl y.Dep endingonthe
de tected acci dent situation, Emerg encyTensi on‐
ing Device sand /or airba gssupp lement thepr o‐
te ction offere dby acor rectl ywo rnseat belt.
Emer gency Tensi oni ng Device sand /or airba gs
ar eno tde ploy ed ineve ryacc iden t. In
order forth ere stra int system toprov ide the
int ended leve lof protect ion, eachve hicle occu‐
pant mustobser vethefo llo wing informatio n:
R Fasten seat belts correctl y.
R Sitinan almos tup right seat position with
th eir bac kag ains tth eseat backres t.
R Sitwithth eir feet resting onthefloor ,if pos‐
sible.
R Alw ayssecur eper sons under 5ft (1.50 m)
ta llin an addition alrestra int system suitable
fo rMer cedes-Benz vehicles.
Ho wever,no system available toda ycan com‐
ple tely elim inat einj uries and fata lities ineve ry
acc iden tsit uatio n.Inpar ticular ,th eseat belt
and airbag gener ally do notpr otect agains t
objec tspene trating theve hicle from theoutside.
It is also notpossible tocom plet elyru le out the
ri sk ofinjur ycaused bytheairbag deploying. Re
duce dre stra int system protection &
WARNIN GRisk ofinju ryor deat hfrom
modif ications tothere stra int system
The restra int system can nolong erfunc tion
cor rectly afte ralt erations have been made.
The restra int system mayth en notpr otect
th eve hicle occupants asintended byfailing
in an acc ident ortrigg ering une xpec tedly ,fo r
ex am ple #
Neveralt er thepar tsof there stra int
sy stem. #
Neverta mp erwit hth ewir ing orany
electr oniccomponen tpar tsor their
sof tware. If
it is neces saryto modify theve hicle toacc om‐
modat eaper son withdisabil ities, con tact an
au thor ized Mercedes-B enzCent erforde tails.
US Aonl y:forde tails, con tact ourCu stomer
Assis tance Center on 1-800-F OR-MER Cedes
(1‑80 0‑367‑63 72). Occ
upant safety 33

&
WARNIN GRisk ofinju ryor deat hdue to
inc orrectl yfa stened seatbelt
If th eseat beltisno two rncor rectly ,it can‐
no tper form itsintended protect ive func tion.
In addition, anincor rectly fastened seatbelt
can also cause injuries,forex am ple, inthe
ev ent ofan acciden tor when braking or
ch ang ingdirect ion sudden ly. #
Alw aysensur eth at all vehicle occu‐
pants have their seat belts fastened
cor rectl yand aresitti ngprope rly. Alw
aysobser vetheins truction sabout thecor‐
re ct driver's seatpos ition and adjus ting the
seats (/page93).
In order forth ecor rectly wornseat belttopro‐
vide theint ended leve lof protect ion, eachve hi‐
cle occupant mustobser vethefo llo wing infor‐
matio n:
R The seat beltmustno tbe twis tedand must
fi t tig htly and snuglyacr oss thebody . R
The seat beltmustbe routed acr oss thecen‐
te rof theshoulder andaslow do wn across
th ehips aspossible.
R The shoulder sectionoftheseat beltshould
no tto uc hyo ur neck nor berouted und er
yo ur arm or behin dyo ur bac k.
R Avoid wearing bulk yclo thing, e.g. awint er
coat .
R Push thelap belt down asfaras possi ble
acr oss your hips andpulltight wit hth eshoul‐
der sect ionofthebelt. Neverro uteth elap
belt across your abdom en.
Pr egn ant women mustals ota ke par ticular
car ewit hth is.
R Neverro uteth eseat beltacross shar p,poin‐
te d, abr asiv eor fragile objec ts.
R Onlyone person mayuse eachseat beltat
an yone time. Infants andchildr enmus t
ne vertr ave lsitt ing onthelap ofave hicle
occupant.
R Neversecur eobjects withaseat beltifth e
seat beltisbeing usedbyone oftheve hi‐
cle's occupants. Alwaysobser vetheins truc‐ tion
sfo rloa ding theve hicle when securing
object s,lugg ageor loads (/page10 5).
Als oensu rethat no obj ect s,e.g .a cus hion ,
ar eeve rpla ced between aper son and the
seat.
The seat belts onthefo llo wing seats areeq uip‐
ped withaspec ialseatb eltretract or:
R Co-dr iver seat
R Rear seat s
Ac tivateor deacti vate thespecial seatbelt
re tract oroftheseat belt(/page55).
If ch ildr enaretrav eling intheve hicle, besur eto
obser vetheins truction sand safetyno teson
"Chi ldren intheve hicle" (/page50). Re
duce dse at beltpr otection &
WARNIN GRisk ofinju ryor deat hdue to
inc orrect sea tpos ition
The seatbel tdoe sno tof ferth eint ended
le ve lof protect ion ifyo uha ve notmo vedth e
seat backres tto an almos tve rtical posit ion. 36
Occupant safety

Yo
ur feet ma yot her wise beinthedeplo y‐
ment area oftheairbag.
R Ifch ildr enaretrave ling intheve hicle,
obser vetheadditional notes(/ page50).
R Alw aysst ow and secureobj ect scor rectl y.
Objects intheve hicle interior maypr ev ent an
airbag from func tioningcorrectl y.Eac hve hicle
occupant mustalw aysmak esur eof thefo llo w‐
ing inpar ticular :
R Ther ear eno people, animals orobje cts
be tween theve hicle occupants andanair‐
bag.
R Ther ear eno object sbe tween theseat, door
and door pillar (B-pillar).
R Ther ear eno har dobjec ts,e.g. coat hangers,
hanging onthegr ab handles orcoat hooks.
R Ther ear eno accessor ypar ts,suc has mobile
na vig ation devices, mobile phones orcup
holder s,att ached totheve hicle within the
deplo yment area ofan airbag, e.g.onthe
coc kpit, onthedoor ,on theside windo wor
on theside walltrim. In
addition ,no con nectingcables, tensi oni ng
st ra ps orretainin gst ra ps mus tbe routed or
att ached totheve hicle within thedeplo y‐
ment area ofan airbag. Alwayscom plywith
th eaccessor ymanuf acturer'sinstallation
ins truct ions and, inpar ticular ,th eno teson
suit able places forins tallation .
R Ther ear eno hea vy,shar p-edg edorfra gile
obje ctsin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheairbag cover
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page40). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Uns uitable seat covers can obstruct orpre‐
ve nt thedeplo yment ofair bags integr ated
int oth eseats.
Conseq uently,theair bags cannotprotect
ve hicle occupants asthey aredesig nedto
do. Inaddition, operation oftheaut omatic
fr ont passeng erair bag shut offma ybe
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tions ofthesensor sin thedoor paneling
Sens orsto contr oltheairbags arelocat edin
th edoor s.Modif ication sor wo rknotpe r‐
fo rm ed cor rectl yto thedoor sor door panel‐
ing, aswellas damag eddoor s,can lead to
th efunc tion ofthesensor sbeing impair ed.
The airbags mightther efor eno tfunc tion
pr oper lyan ymor e. 42
Occupan tsaf ety

Saf
elytranspor tingchildr enintheve hicl e Alw
aysobser vewhen childr enaretrave ling
in theve hicl e %
Also strictly observe thesaf etyno tesfo rth e
specif icsituation. Inthis wa yyo ucan recog‐
nize potentia lri sk sand avoiddang ersif ch il‐
dr en aretrav eling intheve hicle
(/ page50).
Be dilig ent
Bear inmind that neg lectingto secur each ild in
th ech ild restra int system mayha ve ser ious con‐
seq uences. Alwaysbe dilig entinsecur ingach ild
car efull ybef oreeve ryjou rney .
To improve protect ion forch ildr enyoung erthan
12 yearsold orunde r5 ft (1.50 m)inheight ,
Mer cedes- Benzre comme ndsyouobse rveth e
fo llo wing informatio n:
R Alw ayssecur eth ech ild inach ild restra int
sy stem suitable forth is Mer cedes -Benz vehi‐
cle.
R The child restra int system mus tbe appr opri‐
at eto theag e, we ight andsize ofthech ild. R
The vehicle seatmustbe suit able forins tal‐
ling ach ild restra int system.
Ac cid ent statis ticssho wthat childr ensecur ed
on there ar seat sar ege ner ally saf erthan chil‐
dr en secur edon thefront seats. Forth is reason ,
Mer cedes-Ben zst ro ng lyadvis esthat youins tall
a ch ild restra int system onare ar seat .
Gener icterm "child restra int system"
The gener icterm child restra int system isused
in this Opera tor's Manua l.A ch ild restra int sys‐
te m is, forex am ple:
R abab ycar seat
R are ar wa rd-faci ng child seat
R afo rw ard-f acin gch ild seat
R ach ild boos terseat withabac kres tand seat
belt guide
Mer cedes-Benz recomme ndsusing ach ild
boos terseat withabac kres t.
The child restra int system mus tbe appr opriate
to theag e, we ight andsize ofthech ild. Obser
vinglaws and legalrequ irement s
Alw aysobser vetheleg alrequ iremen tswhen
using ach ild restra int system intheve hicle.
Obser vingstandar dsforch ild restra int sys‐
te ms
All child restra int systems mustmee tth efo llo w‐
ing standar ds:
R U.S. Feder alMo torVe hicle SafetySt andar ds
21 3and 225
R Canadi anMo torVe hicle SafetySt andar ds
21 3and 210.2
Conf irmatio nth at thech ild restra int system
com plies withth est andar dscan befound onan
ins truct ion label onthech ild restra int system.
This confirm atio ncan also befound intheins tal‐
lation instruct ions that areinc luded withth e
ch ild restra int system. Occ
upant safety 49

Ov
ervie wof suitable seatsintheve hicl efo rin st alli ng ach ild restra int system Secur
ingsystems forch ild restra int systems Ve
hicl eseat
Lef t/right rear seat
Prefer redsecur ingsystem: LA
TC H-type (ISOFIX )ch ild seat secur ingsys‐
te m Als
osec ureTo pTe ther ifpr esent
(/ page58) Alt
ernativ esecur ingsystem:
R Vehicle seatbelt
Fr ont passeng erseat
Securing system:
R Vehicle seatbelt Be
sureto obser ve:
R Ifth efront passeng erseat isoccupied, ensure,
bo th bef oreand during thejour ney,that thest a‐
tus ofthefront passeng erairbag iscor rect forth e
cur rent situa tion(/ page 45) .
R Noteson aut omatic front passeng erairbag shut‐
of f(/ page43). 54
Occupant safety

Ve
hicl eseat
Cen terre ar seat
Securingsystem:
R Vehicle seatbelt Also
secur eTo pTe ther ifpr esent
(/ page58) Ac
tiv atin g/deac tivatin gthe seat belt's child
special seatbeltretract or &
WARNIN GRisk ofinju ryor deat hif a
seat beltisunf astened while th eve hicle
is in mo tion
If th eseat beltisreleased whiletheve hicle is
in mo tion, thech ild restra int system isno
long ercor rectl ysecu red. The child seat
saf etyfe atur eis deac tivated and theseat
belt isdraw nin abi tby theiner tiareel.
It is ther efor eno tpossible toeng ageth eseat
belt again. #
Pull overand stop theve hicle safely as
soon aspossible, paying attention to
ro ad and traffic condi tions. #
Activateth ech ild seat safetyfe atur e
ag ain and correctl ysecu rethech ild
re stra int system. When
enabled, thespecial seatbeltretract or
ens ures that theseat belts ofthefront
passeng erseat andrear seat sdo notslac ken
once thech ild restra int system issecur ed.
The seat belts onthefo llo wing seats areeq uip‐
ped withaspec ialseat beltretract or:
R Front passeng erseat
R Rear seat s #
Toins tall ach ild restra int system: when
ins talling ach ild restra int system, always
obser vethemanuf acturer'sinstallation and
opera tingins truct ions aswellas theinf orma‐
tion inthis Oper ator's Manual. #
Pull theseat beltsmoo thly from theseat belt
outle t. #
Engage theseat belttongu ein theseat belt
buc kle. #
Toactiv ateth especia lseat beltretrac‐
to r:pull theseat beltoutfully andletth e
iner tiareel retract itag ain.
Wh enthespecial seatbeltretract orisacti va‐
te d, yousho uld hear ara tche ting sound. #
Push thech ild restra int system down until
th eseat beltsitstight ly. Occ
upant safety 55

R
Onalabel onthech ild restra int system, if
pr esent
Re gular lych eckth at theper missible gross mass
of thech ild and child restra int system isstill
com plied with.
When installing ach ild restra int system, obser ve
th efo llo wing:
0073 Alw
aysobser vethecor rect useof theseats
and consider their suit ability foratt aching a
ch ild restra int system.
0073 Alw
ayscom plywithth emanuf acturer's
ins tallation andopera tingins truct ions for
th ech ild restra int system used.
0073 Mak
esur eth at thech ild's feet do notcome
int ocon tact with thefront seat. Ifneces ‐
sar y,mo vethefront seat forw ardsligh tly.
® When installing aLA TC H-type (ISOFIX )
ch ild restra int system, also obser vethefo llo w‐
ing:
0073 When
usingaGr oup 0/0+ babycar seat
and aGr oup Ire ar wa rd-faci ng child
re stra int system onare ar seat: adjust th
efront seat sothat theseat does not
to uc hth ech ild restra int system.
0073 When
usingaGr oup Ifo rw ard-f acin g
ch ild restra int system: remo vethehead
re stra int from there spectiv eseat, ifpossi‐
ble. Inaddition, thebac kres tof thech ild
re stra int system mus t,as faras possi ble,lie
fl at agains tth ebac kres tof theve hicle seat.
Af terth ech ild restra int system has been
re mo ved, replace thehead restra int simme‐
diat elyand adjus tth em correctl y.
0073 Fo
rcer tain child restra int systems inwe ight
cat egor yII or III,th er ema ybe restrictions
on themaximum sizesetting, e.g. due to
possible contact with thero of.
0073 The
child restra int system mus tno tbe ten‐
si oned betwee nth ero of and theseat cush‐
ion and/or beinstalled facing thewr ong
dir ect ion. Wher epossible, adjustth eseat
cushion inclination accordingly.
0073 The
child restra int system mus tno tbe put
under stra in by thehead restra int s.Ad jus t
th ehead restra int sacc ording ly. 1
LATC H-type (ISOFIX )mou nting brac ket
Bef oreev erytrip, mak esur eth at theLA TC H-type
(ISOFIX )ch ild restra int system iseng aged cor‐
re ctly inbo th mounting brac kets intheve hicle. Occupant
safety 57

adjus
tth efront seat sothat theseat does
no tto uc hth ech ild restra int system.
0073 When
usingacat egor yIfo rw ard-f acin g
ch ild restra int system: remo vethehead
re stra int from there spectiv eseat, ifpossi‐
ble.
Af terth ech ild restra int system has been
re mo ved, replace thehead restra int simme‐
diat elyand adjus tth em correctly .
0073 The
backrest of thefo rw ard-f acin gch ild
re stra int system mus t,as faras possi ble,be
re sting ontheseat backres tof there ar
seat .
0073 Fo
rcer tain child restra int systems inwe ight
cat egor yII or III,th er ema ybe restrictions
on themaximum sizesetting, e.g. due to
possible contact with thero of.
0073 The
child restra int system mus tno tbe ten‐
si oned betwee nth ero of and thesitt ing sur‐
fa ce and /or beinstalled facing thewr ong
dir ect ion. Wher epossible, adjustth eseat
cushion inclination accordingly. 0073
The
child restra int system mus tno tbe put
under stra in by thehead restra int s.Ad jus t
th ehead restra int sacc ording ly.
0073 Mak
esur eth at thech ild's feet do notto uc h
th efront seat. Ifneces sary,mo vethefront
seat forw ardsligh tly.
The seat belts onthefo llo wing seats areeq uip‐
ped withaspec ialseatb eltretract or:
R Front passeng erseat
R Rear seat s
When enabled,thespecial seatbelt retract or
ens ures that theseat belts ofthefront
passeng erseat andrear seat sdo notslac ken
once thech ild restra int system issecur ed
(/ page55). #
Installth ech ild restra int system.
The entire base ofthech ild restra int system
mus talw aysre st on thesitt ing surface ofthe
re ar seat . #
Alw aysmak esur eth at theshoulder belt
st ra pis cor rectly routed from theseat belt outle
tof theve hicle totheshoulder belt
guide onthech ild restra int system.
The shoulder beltstra pmus tbe routed for‐
wa rdsand down wardsfrom theseat beltout‐
le t.
No teson rear wa rd-faci ng and forw ard-f acin g
ch ild restra int systems onthefront
pa sseng erseat &
WARNIN GRisk ofinju ryor deat hfrom
using are ar wa rd-faci ng child restra int
sy stem when thefront passeng erfront
airbag isenabled
If yo usec ureach ild inare ar wa rd-faci ng
ch ild restra int system onthefront passeng er
seat andthePA SSENGER AIRBAGOF Find i‐
cat orlam pis off,th efront passeng erairbag
can deplo yin theev ent ofan acciden t.
The child could bestru ck bytheairbag.
Alw aysensur eth at thefront passeng erair‐
bag isdeactiv ated. The PASSENGER AIRBAG
OFF indicat orlam pmus tbe lit. 60
Occupant safety