MERCEDES-BENZ C300 4MATIC 2008 W204 Owner's Manual

290 Controls in detail
Useful features
Rear window sunshade*
The switch is located in the center console.
1Rear window sunshade switch
Switch on the ignition.
Always raise the sunshade fully for its sup-
port against the window frame.
Raising: Press switch1 briefly.
The sunshade is raised completely.
Stopping the raising procedure:
Press switch1 again.
The sunshade stops.
Lowering: Press switch1 briefly.
The sunshade is lowered completely.
Stopping the lowering procedure:
Press switch1 again.
The sunshade stops.
!Make sure the movement of the rear win-
dow sunshade is not restricted by objects on the
rear window shelf. Otherwise, the sunshade or
the objects could be damaged.
Warning!G
When operating the rear window sunshade,
make sure there is no danger of anyone be-
ing harmed by the raising or lowering
procedure.
The raising or lowering procedure can be
immediately halted by briefly pressing the
switch1.
Briefly press switch1 again to raise or low-
er the rear window sunshade completely.
Warning!G
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
(Canada only) from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.

291 Controls in detail
Useful features
Ashtrays
Center console ashtray
1Cover plate
2Remove insert
3Ashtray
Opening: Press cover plate1 forward
until it engaged.
Removing the insert: Grab the insert
on the grooved side and pull it up and
out in the direction indicated by the
arrow2.
Reinstalling ashtray insert: Install
the insert by pushing it back into the
frame until it engages.
Closing: Tap the front of the cover
plate1.
The cover will retract and the ashtray
will close.
Warning!G
Remove ashtray only with vehicle standing
still. Depress the parking brake to secure
vehicle from movement.
Move gear selector lever to positionP (man-
ual transmission: second gear). With the au-
tomatic transmission* set toP (manual
transmission: second gear), turn off the
engine.

292 Controls in detail
Useful features
Rear seat ashtray
1Ashtray insert
2Cover
3Button
Opening: Pull at top of cover2.
Removing ashtray insert: Push
button3 to disengage ashtray
insert1 and remove it.
Reinstalling ashtray insert: Push the
ashtray insert1 down into the retain-
er until it engages.
Push at top of cover2 to close
ashtray.
Cigarette lighter
Switch on the ignition.1Cover
2Cigarette lighter
Press cover plate1 forward until it en-
gaged.
Push in cigarette lighter2.
The cigarette lighter will pop out
automatically when hot.
Warning!G
Never touch the heating element or sides of
the cigarette lighter; they are extremely hot.
Hold the knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
(Canada only) from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle.
A child’s unsupervised access to a vehicle
could result in an accident and/or serious
personal injury.

293 Controls in detail
Useful features
Tap the front of the cover plate1.
The cover will retract and the ashtray
will close.Power outlet in the glove box
1Power outlet
Switch on the ignition.
Open the glove box (page 284).
Flip cover from power outlet1 to the
right and insert electrical plug (ciga-
rette lighter type).Power outlet in the rear passenger
compartment
1Power outlet
2Cover
Switch on the ignition.
Pull at top of cover2.
Flip cover from power outlet1 to the
left and insert electrical plug (cigarette
lighter type).
!The lighter socket can accommodate 12V
DC electrical accessories (up to a maximum of
85 W) designed for use with the standard “ciga-
rette lighter” plug type. Keep in mind, however,
that connecting accessories to the lighter socket
(for example extensive connecting and discon-
necting, or using plugs that do not fit properly)
can damage the lighter socket. With the socket
damaged, the lighter may no longer be able to be
placed in the heating (pushed-in) position, or the
lighter may pop out too early with the lighter not
hot enough.
To help avoid damaging the cigarette lighter
socket, we recommend connecting 12V DC elec-
trical accessories designed for use with the stan-
dard “cigarette lighter” plug type to the 12V
power outlet (
page 293) in your vehicle when-
ever possible.
iThe power outlet1 can be used to
accommodate electrical consumers (e.g. air
pump, auxiliary lamps) up to a maximum
of 180 W.
iThe power outlet1 can be used to
accommodate electrical consumers (e.g. air
pump, auxiliary lamps) up to a maximum
of 180 W.

294 Controls in detail
Useful features
Floormats*
1Eyelet
2Retainer pinRemoving
Pull floormat off of retainer pins2.
Remove the floormat.
Installing
Lay down the floormat in the respective
footwell.
Press the floormat eyelets1 onto re-
tainer pins2.
Warning!G
Whenever you are using floormats, make
sure there is enough clearance and that the
floormats are securely fastened.
Floormats should always be securely fas-
tened using the eyelets and the retainer
pins.
Before driving off, check that the floormats
are securely in place and adjust them if nec-
essary. A loose floormat could slip and
hinder proper functioning of the pedals.
Do not place several floormats on top of
each other as this may impair pedal move-
ment.
iTo install or remove the floormat more easi-
ly, move the driver’s seat or front passenger seat
as far to the rear as possible (
page 85).

295 Controls in detail
Useful features
lTele Aid*
The Tele Aid system
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

Roadside Assistance, and

informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
telephone phone and GPS coverage are
available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the audio system
rotary control button (
page 189).
To activate, press the SOS button, the
Roadside Assistance button*b or
the Information button*}, depend-
ing on the type of response required.
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button*}. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe Tele Aid system utilizes the telephone
network for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
iThe SOS button, the Roadside Assistance
button*b, and the Information
button*} are located in the overhead con-
trol panel (
page 31).

296 Controls in detail
Useful features
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button*b and the Information
button*} stay on longer than
10 seconds or do not come on. The mes-
sage
Tele Aid not activated or Tele Aid
inoperative
appears in the multifunction
display.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. For instructions on initiating an
emergency call manually (
page 298).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message:

Connecting call appears in the multi-
function display
and the audio system is muted. When the
connection is established, the message:

Call connected appears in the multi-
function display
Warning!G
If the indicator lamps in the SOS button, in
the Roadside Assistance button*b
and/or in the Information button*}do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
Tele Aid not activated or Tele Aid
inoperative
is displayed in the multifunc-
tion display after the system self-check, a
malfunction in the system has been detect-
ed.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

297 Controls in detail
Useful features
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time

the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center

there is sufficient voltage in the vehicle
batteries
iDuring the emergency call message Emer-
gency Call Activated
is displayed, opera-
tion from audio system or COMAND* is not
possible. The automatic climate control can be
still adjusted using the switches on the climate
control panel.
iIf no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant telephone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
iDuring the emergency call the telephone is
switched off automatically and must be switched
back on to make a call.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.

298 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS buttonBriefly press button on cover1 to
open.
Cover 1 will open.
Press SOS button2 (for longer than
2 seconds).
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
Warning!G
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle
occupants.

299 Controls in detail
Useful features
Roadside Assistance button*b
The Roadside Assistance buttonb is
located in the overhead control panel.
1Roadside Assistance buttonb
Press and hold Roadside Assistance
button b (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:

Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:

Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance buttonb remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button*}).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
buttonb is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
telephone network is not available). The mes-
sage:

Call failed appears in the multifunction
display for approximately 10 seconds
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.