towing MERCEDES-BENZ C300 4MATIC 2010 W204 Owner's Manual

Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 210
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4-ETS
Emergency, in case of
First aid kit ..................................... 268
Flat tire .......................................... 317
Hazard warning flasher ....................93
Roadside Assistance ................ 21, 214
Towing the vehicle .........................325
Emergency calls
Tele Aid .......................................... 212
Telephone ...................................... 173
Emergency operations
Remote door lock (Tele Aid) ........... 216
Remote door unlock (Tele Aid) .......215
Trunk lid, emergency release ...........76
Emergency Tensioning Device
see ETD
Emission control ............................... 258
Information label ............................ 333
System warranties ...........................20
Engine
Break-in recommendations ............222
Cleaning ......................................... 262
Compartment ................................ 224
Malfunction indicator lamp ............305
Messages in the multifunction
display ........................................... 288
Number .......................................... 333
Starting .......................................... 101
Turning off ..................................... 106
Engine (Technical data)
see Vehicle specification
Engine coolant
see Coolant
Engine oil
Adding ........................................... 226
Additives ........................................ 353
Checking level ............................... 226
Consumption ................................. 225Messages in the multifunction
display ........................................... 291
Oil dipstick ..................................... 226
Recommended engine oils and oil
filter ............................................... 353
ESP ®
(Electronic Stability
Program) .............................................. 62
ETS/4-ETS ....................................... 63
Messages in the multifunction
display ........................... 280, 281, 283
Warning lamp ................................. 302
ETD (Emergency Tensioning
Device) ................................................. 52
Safety guidelines ............................. 39
Ethanol fuel (E85) .............................. 355
ETS/4-ETS (Electronic Traction
System) ................................................ 63
Express operation
Panorama roof ............................... 200
Power windows ................................ 98
Tilt/sliding sunroof ........................196
Exterior lamp switch ........................... 90
Exterior rear view mirrors .................. 86
Fold-in function ................................ 88
Parking position ............................... 87
Power-folding ................................... 88
Switching fold-in function on or
off .................................................. 136
Exterior view of vehicle ...................... 26
F
Fastening the seat belts ..................... 50
First aid kit ......................................... 268
Flat tire ............................................... 317
Lowering the vehicle ......................321
Mounting the spare wheel .............318
Preparing the vehicle .....................318
Spare wheel ........................... 317, 349
Flexible Fuel Vehicles ....................... 355
Floormats ........................................... 220
Fluids
Automatic transmission fluid .........350
Brake fluid ..................................... 351
Capacities ...................................... 349
Engine coolant ............................... 351
Engine oil ....................................... 350
Manual transmission oil .................350
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Tire inflation pressure
Checking ........................................ 232
Important notes on ........................231
Label on the inside of fuel filler
flap ................................................ 231
Placard on driver’s door B-pillar .....238
Tire labeling ....................................... 246
Tire load rating .................................. 251
Tire ply composition and material
used .................................................... 252
Tire pressure loss warning system . 233
Tires ........................................... 229, 344
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 234
Air pressure ................................... 230
Care and maintenance ...................243
Cleaning ......................................... 244
Direction of rotation, spinning .......242
Important notes on tire inflation
pressure ........................................ 231
Inflation pressure ........................... 232
Information placard .......................238
Inspection ...................................... 243
Labeling ......................................... 246
Load index ............................. 246, 251
Load rating .................................... 251
Messages in the multifunction
display ................................... 276, 296
Ply composition and material
used ............................................... 252
Problems under-/overinflation ......232
Retreads ........................................ 229
Rims and tires (technical data) ......344
Rotation ......................................... 245
Service life ..................................... 243
Sizes .............................................. 344
Snow chains .................................. 253
Speed rating .......................... 247, 252
Storing ........................................... 244
Temperature .......................... 231, 245
Terminology ................................... 250
Tire Identification Number .............252
Tire pressure loss warning system . 233
TPMS low tire pressure/
malfunction telltale ........................306
Traction ................................. 244, 252
Tread ............................................. 252Tread depth ........................... 243, 252
Treadwear ...................................... 244
Treadwear indicators .............243, 252
Vehicle maximum load on ..............252
Wear pattern .................................. 245
Winter tires ............................ 252, 344
Tire speed rating ....................... 247, 252
Top tether see Children in the vehicle
Total load limit ................................... 252
Towing
Towing eye bolt .............................. 326
Vehicle ........................................... 325
Towing eye bolt ................................. 326
Traction ...................................... 244, 252
Transfer case ..................................... 116
Transmission see Automatic transmission or
Manual transmission
Transmission fluid level .................... 227
Transmission gear selector lever see Gear selector lever
Transmission positions .................... 109
Traveling abroad ............................... 257
Tread (tires) ....................................... 252
Tread depth (tires) .................... 243, 252
Treadwear .......................................... 244
Treadwear indicators (tires) .... 243, 252
Trip menu ........................................... 121
Trunk
Closing ............................................. 76
Fuse box ........................................ 329
Messages in the multifunction
display ........................................... 286
Opening ........................................... 75
Tie-down rings ............................... 203
Trunk lid emergency release ............76
Unlocking manually .......................309
Valet locking .................................... 77
Turning off the engine ...................... 106
Turn signals ......................................... 93
Cleaning lenses ............................. 263
Indicator lamps ................................ 28
Messages in the multifunction
display ........................................... 296
Replacing bulbs ............................. 314Index17204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 17

U
Uniform Tire Quality Grading
Standards .................................. 244, 252
Units
Selecting speedometer display
mode ............................................. 131
Unleaded gasoline, premium ........... 354
Unlocking the vehicle
KEYLESS-GO .................................... 71
Manually ........................................ 309
SmartKey ......................................... 70
Upholstery, cleaning ......................... 266
Useful features .................................. 207
V
Valet locking ........................................ 77
Vehicle
Battery ........................................... 321
Care ............................................... 260
Control system .............................. 118
Identification Number (VIN) ...........332
Locking/unlocking ........................... 70
Lowering (wheel change) ...............321
Modifications and alterations,
Operating safety .............................. 22
Towing ........................................... 325
Unlocking/locking manually ..........309
Vehicle dimensions
see Vehicle specification
Vehicle Identification Number
(VIN) ................................................... 332
Vehicle jack see Jack
Vehicle lighting .................................... 90
Vehicle loading
Cargo tie-down rings ...................... 203
Instructions .................................... 202
Load limit ....................................... 239
Roof rack ....................................... 203
Split rear seat bench .....................204
Terminology ................................... 250
Vehicle maximum load on the tire ... 252
Vehicle specification
C 250 ............................................. 334
C 250 4MATIC ............................... 335
C 250 4MATIC Sport ...................... 336
C 250 Sport ................................... 334
C 300 ............................................. 337
C 300 4MATIC ............................... 339
C 300 4MATIC Sport ...................... 340
C 300 Sport ................................... 338
C 350 ............................................. 341
C 350 4MATIC ............................... 343
C 350 Sport ................................... 342
C 63 AMG ...................................... 343
Vehicle status message memory .... 129
Vehicle tool kit .................................. 268
Vehicle washing see Vehicle care
Vehicle weights
see Vehicle specification
W
Warning sounds
Driver’s or passenger’s seat belt .....51
Parking brake ................................ 281
Parktronic system ..........................187
Seat belt telltale ............................ 301
Warranty coverage ............................ 332
Washer and headlamp cleaning
system ................................................ 358
Washer fluid
Mixing ratio .................................... 358
Refilling .......................................... 228
Washing the vehicle .......................... 260
Wear pattern (tires) .......................... 245
Weights (vehicle) see Vehicle specification
Wheel
Changing ....................................... 317
Removing ....................................... 320
Spare ............................................. 317
Tightening torque ........................... 321
Wheels, sizes ..................................... 344
Wheels, Tires and .............................. 229
Window curtain air bags ..................... 42
Windows see Power windows
Windows, cleaning ............................ 264
Windshield
Cleaning wiper blades .................... 264
Defogging ...................................... 195
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Exterior view
iThis Operator’s Manual describes all features, standard or optional, potentially available
for your vehicle at the time of purchase. Please be aware that your vehicle might not be
equipped with all features described in this manual.
FunctionPage:Trunk:Locking and unlocking70,
309
Opening and closing75Valet locking77;Rear lamps314=Rear window defroster196?Fuel filler flap222AExterior rear view mirrors86BPower tilt/sliding sunroof196Panorama roof with power
tilt/sliding panel199
CWindshield:Wiping with washer fluid97Cleaning264FunctionPageDDoors:Locking and unlocking70,
309
EWipers96Wiper blades, replacing316Wiper blades, cleaning264FHood224GFront lamps314HHeadlamp cleaning system93IFront towing eye326JTires and wheels229Rims and tires344KRear towing eye32626Exterior viewAt a glance
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ground. Observe instructions for towing the
vehicle with all wheels on the ground.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system and/or the transfer case which is
not covered by the Mercedes-Benz Limited
Warranty.
iIn winter operation, the maximum
effectiveness of the 4MATIC is only
achieved with winter tires (Y page 252) or
snow chains as required.
Dynamic handling package with sport
driving mode
The most important part of the dynamic
handling package with sport driving mode is
the variable damping system. It adjusts the
damping to the respective driving condition
automatically.
The damping adjustment depends on
Ryour driving style
Rthe road condition
Ryour individual selection, see the following
description
Vehicles with automatic transmission: The
sport driving mode button selects the
automatic shift programs C/S. For
information on the automatic shift programs,
see “Automatic shift programs”
(Y page 111). The automatic transmission
with dynamic handling package with sport
driving mode contains additional steering
wheel gearshift controls, see “One-touch
gearshifting” (Y page 112).
XStart the engine.
Sport driving mode
The firmer suspension tuning in sport driving
mode provides enhanced road contact.
Select this mode for example, on winding
highways.
The setting remains stored until you turn off
the engine.
XPress button ;.
Indicator lamp : comes on. The sport
driving mode is selected. Depending on
engine version, the accelerator pedal may
respond more immediate. In vehicles with
automatic transmission, automatic
program mode S is selected and will be
displayed in the multifunction display
(Y page 112).
Comfort driving mode
Vehicle handling in comfort driving mode is
softer. Select this mode when you prefer a
more comfortable driving style on straight
freeways.
XPress button ;.
Indicator lamp : goes out. The comfort
driving mode is selected. In vehicles with
automatic transmission, automatic
program mode C is selected and will be
displayed in the multifunction display
(Y page 112).
184Driving systemsControls in detail
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XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
214Useful featuresControls in detail
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The Tire and Loading Information placard
showing load limit information : is located
on the driver’s door B-pillar (Y page 238).
XLocate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX lbs.”
on the Tire and Loading Information
placard.
The combined weight of all occupants,
cargo/luggage and trailer tongue load (if
applicable) should never exceed the weight
referenced in that statement.
Seating capacity
iData shown on Tire and Loading
Information placard example are for
illustration purposes only. Seating capacity
data are specific to each vehicle and may
vary from data shown in the following
illustration. Refer to Tire and Loading
Information placard on vehicle for actual
data specific to your vehicle.
The seating capacity gives you important
information on the number of occupants that
can be in the vehicle. Observe front and rear
seating capacity. The Tire and Loading
Information placard showing seating
capacity : is located on the driver’s door
B-pillar (Y page 238).
Steps for determining correct load limit
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the “National Traffic and Motor
Vehicle Safety Act of 1966”.
XStep 1: Locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs.”
on your vehicle’s Tire and Loading
Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
XStep 3: Subtract the combined weight of
the driver and passengers from
XXX kilograms or XXX lbs.
XStep 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the “XXX” amount
equals 1 400 lbs and there will be five
150 lbs passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs
(1 400 - 750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed
the available cargo and luggage load
capacity calculated in step 4.
XStep 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Consult
this manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (Y page 242).
The following table shows examples on how
to calculate total and cargo load capacities
with varying seating configurations and
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Weight Rating (GVWR) and the Gross Axle
Weight Rating (GAWR) for either the front or
rear axle. You can obtain the GVWR and
GAWR from the certification label. The
certification label can be found on the driver’s
door B-pillar, see the “Technical data” section
(Y page 332).
Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants, all
cargo, and the trailer tongue load (if
applicable) must never exceed the GVWR.
Gross Axle Weight Rating (GAWR): The total
allowable weight that can be carried by a
single axle (front or rear).
To assure that your vehicle does not exceed
the maximum permissible weight limits
(GVWR and GAWR for front and rear axle),
have the loaded vehicle (including driver,
passengers and all cargo and, if applicable,
trailer fully loaded) weighed on a suitable
commercial scale.
Trailer tongue load
The tongue load of any trailer is an important
weight to measure because it affects the load
you can carry in your vehicle. If a trailer is
towed, the tongue load must be added to the
weight of all occupants riding and any cargo
you are carrying in the vehicle. The tongue
load typically is 10% of the trailer weight and
everything loaded in it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their cargo.
Mercedes-Benz does not recommend trailer
towing with your vehicle.
Maximum tire load
GWarning!
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
The maximum tire load rating : is the
maximum weight the tires are designed to
support.
For more information on tire load rating, see
(Y page 247).
For information on calculating total and cargo
load capacities, see (Y page 239).
Direction of rotation
Unidirectional tires offer added advantages,
such as better hydroplaning performance. To
benefit, however, you must make sure the
tires rotate in the direction specified.
An arrow on the sidewall indicates the
intended direction of rotation of the tire.
Spare wheels may be mounted against the
direction of rotation (spinning) even with a
unidirectional tire for temporary use only until
the regular drive wheel has been repaired or
replaced. Always observe and follow
applicable temporary use restrictions and
speed limitations indicated on the spare
wheel.
242Tires and wheelsOperation
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Vehicle equipment ............................268
Where will I find ...? ..........................268
Vehicle status messages in the
multifunction display .......................270
What to do if … ..................................297
Unlocking/locking manually ...........309
Resetting activated NECK-PRO
active front head restraints .............311
Replacing SmartKey batteries .........312
Replacing bulbs .................................313
Replacing wiper blades ....................316
Flat tire ..............................................317
Battery ...............................................321
Jump starting ....................................323
Towing the vehicle ............................325
Fuses ..................................................328
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Where will I find ...?
First aid kit
iCheck expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
Depending on the equipment configuration,
the first-aid kit will be located either in the
open storage department in the trunk or
behind the cover panel on the left-hand side
of the trunk.
XTurn lock : counterclockwise.XFold down cover ;.
The first aid kit can be removed.
Vehicle tool kit
The vehicle tool kit is located in the space
underneath the trunk floor.
iVehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle.
The vehicle tool kit includes:
RCollapsible wheel chock20
RFuse chart
RJack20
RPair of gloves20
RTowing eye bolt
RWheel wrench20
XOpen the trunk (Y page 75).XLift the trunk floor using the floor handle.XEngage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
:Tab;Removing vehicle tool kit box=Vehicle tool kit box cover?Opening vehicle tool kit box coverATabBVehicle tool kitCVehicle tool kit boxDLuggage bowl20Vehicles with spare wheel only.268Where will I find ...?Practical hints
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