steering MERCEDES-BENZ C320 2004 W203 Service Manual

229 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade
(alternating) tone will be heard, and the
appropriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to
retransmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retrans-
mission is completed. Once a call is
concluded, a beep will be heard and the
respective indicator lamp will stop flash-
ing. The COMAND* system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.

239 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent,
depends on driving habits and operating
conditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures.


Remove unnecessary loads.


Remove roof rack when not in use.


Allow engine to warm up under low
load use.


Avoid frequent acceleration and decel-
eration.


Have all maintenance work performed
at the intervals specified in the Service
Booklet and as required by the FSS.
Contact your authorized
Mercedes-Benz Center.
Fuel consumption is also increased by
driving in cold weather, in stop-and-go
traffic, on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal
accident are greatly increased when you
drink or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Warning!
G
Keep driver’s foot area clear at all times.
Objects stored in this area may impair pedal
movement.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle.

244 OperationDriving instructionsC240, C2404MATIC, C320, and
C3204MATIC
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
C 230 Kompressor Sport, and
C320Sport
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km/h) or with “Y”-rated
tires, which have a speed rating of
186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).C32AMG
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN or in
case of manual transmission declutch.
Try to keep the vehicle under control by
corrective steering action.
iFor information on tire speed rating for
winter tires, see “Winter tires”
(page 263).
iFor information on driving with snow
chains, see “Snow chains”
(page 264).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of control loss.

254 OperationEngine compartmentChecking engine oil level with the
control system
When checking the oil level the vehicle
must

be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the
multifunction display, do the following:

Turn the SmartKey in the starter switch
to position2.
The standard display (
page 113) should
appear in the multifunction display.

Press buttonk orj on the
steering wheel until the following
message is seen in the multifunction
display:ENGINE OIL LEVEL
MEASURING NOW
MEASURE. CORRECT
ONLY IF VEH. LEVEL
One of the following messages will
subsequently appear in the indicator:

ENGINE OIL LEVEL
OK


ADD 1.0 Qt. TO
REACH MAX. OIL LEVEL!(Canada:
1.0 LITER
)


ADD 1.5 Qts. TO
REACH MAX. OIL LEVEL!(Canada:
1.5 LITERS
)


ADD 2.0 Qts. TO
REACH MAX. OIL LEVEL!(Canada:
2.0 LITERS
)

If necessary, add engine oil.
For adding engine oil see (
page 255).
More information on engine oil can be
found in the “Technical data” section
(
page 349) and (
page 352).
Other display messages
If the SmartKey is not turned to position2
in the starter switch, the following
message will appear:
FOR ENGINE OIL LEVEL
SWITCH ON IGNITION!
Switch on the ignition.iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.

266 OperationMaintenanceThe Mercedes-Benz Center will reset the
service indicator following a completed
service.Calling up the service indicator
Switch on ignition.
The standard display of the control
system appears (
page 113).

Press buttonk orj on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Resetting the service indicator
In the event that the service on your
vehicle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch on ignition.
The standard display of the control
system appears (
page 113).

Press buttonk orj on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.

Press reset button for about three
seconds.
This message appears in the multifunc-
tion display:SERVICE INTERVAL?
RESET WITH R BUTTON FOR 3 SEC.

To confirm, press reset button until you
hear a signal.
The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service
deadline, you will need to subtract
these days from the days shown in the
service indicator.
Do not confuse the service indicator
with the engine oil level indicator:.
iIf the service indicator was
inadvertently reset, have a
Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS will cause the FSS
to incorrectly determine the next
service interval which will result in
engine damage not covered by the
Mercedes-Benz Limited Warranty.

271 Operation
Vehicle care
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.Headliner and rear window shelf
Clean with soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.
Seat belts
The webbing must not be treated with
chemical cleaning agents. Only use clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Leather upholstery
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
Exercise particular care when cleaning
perforated leather as its underside should
not become wet.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

274 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when turning the SmartKey in the starter switch
to position2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction
indicator lamp comes on while
driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions
increases the risk of an accident.

Read and observe messages in the
display (
page 280).
The charging voltage has fallen below ten
volts. The ABS has switched off.

When the voltage is above this value
again, the ABS is operational again.

If necessary, have the generator
(alternator) and battery checked.

282 Practical hintsWhat to do if …Display message
Possible cause
Possible solution
ESP
ESP
NOT AVAILABLE!
The ESP was deactivated because of a
malfunction or interrupted power supply.
The ABS might not be operational.

Synchronize the ESP. With vehicle
stationary and the engine running, turn
the steering wheel completely to the
left and then to the right to synchro-
nize the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions
increases the risk of an accident.
The self-diagnosis has not been
completed.
The display will clear after driving a short
distance at more than 12 mph (20 km/h).
!When synchronizing the ESP, make
sure you can turn the steering wheel in
both directions as far as it will go
without the wheels hitting any objects,
e.g. a road curb.

284 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display message
Possible cause
Possible solution
-
ABS SYSTEM
VISIT WORKSHOP!
The ABS has detected a malfunction and
has switched off. The ESP and the BAS
are also deactivated.
The brake system is still functioning
normally but without the ABS available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an
authorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The ABS or the ABS display is
malfunctioning.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an
authorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions
increases the risk of an accident.

298 Practical hintsWhat to do if …Display symbol
Display message
Possible cause
Possible solution
_
STEERING WHEEL ADJ.
LOCK!
The steering column is not properly
locked.

Lock steering column (
page 37).
STEERING OIL
VISIT WORKSHOP!
The steering gear oil level is too low.
There is a danger of steering gear
damage.

Have the system checked by an
authorized Mercedes-Benz Center.
Warning!
G
If the level of steering gear oil in reservoir is
too low, the steering power assistance could
fail. Much greater effort will then be needed
to turn the steering wheel.
Do not add steering oil without checking the
steering system.
Do not drive the vehicle. Have the system
checked at your authorized Mercedes-Benz
Center as soon as possible.