jump start MERCEDES-BENZ C320 2004 W203 Owner's Manual

Contents
Practical hints................................ 273
What to do if … .................................. 274
Lamps in instrument cluster ........ 274
Lamp in center console................ 279
Messages in the display ............... 280
Where will I find ...? ........................... 300
First aid kit ................................... 300
Vehicle tool kit ............................. 300
Minispare wheel ........................... 302
Unlocking/locking in an emergency .. 305
Unlocking the vehicle ................... 305
Locking the vehicle ...................... 306
Changing batteries in
the SmartKey ............................... 307
Fuel filler flap ............................... 308
Manually unlocking the
transmission gear selector lever .. 308
Opening/closing in an emergency..... 309
Sliding/pop-up roof* ................... 309Replacing bulbs .................................. 310
Bulbs ............................................. 310
Replacing bulbs for front lamps .... 312
Side marker lamp bulb .................. 314
Replacing bulbs for rear lamps ..... 315
Replacing wiper blades....................... 316
Removing wiper blades ................. 316
Installing wiper blades .................. 316
Flat tire ............................................... 317
Preparing the vehicle .................... 317
Mounting the Minispare wheel...... 317
Battery................................................ 323
Disconnecting the battery............. 324
Removing the battery.................... 324
Charging and reinstalling
the battery .................................... 324
Reconnecting the battery.............. 325Jump starting...................................... 326
Towing the vehicle.............................. 328
Installing towing eye bolt .............. 331
Fuses.................................................. 332
Fuse box in
passenger compartment ............... 332
Fuse box in engine compartment . 333
Auxiliary fuse box in trunk ............ 334

31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing SmartKey
The steering is locked when the
SmartKey is removed from the starter
switch. If necessary, move steering
wheel slightly to allow the locking
mechanism to engage.
1Power supply to some electrical
consumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch and lock
the vehicle. Do not leave children unattend-
ed in the vehicle, or with access to an un-
locked vehicle. Unsupervised use of vehicle
equipment may cause an accident and/or
serious personal injury.iVehicles with automatic transmission:
The SmartKey can only be removed
from the starter switch with the gear
selector lever in positionP.
!If the SmartKey cannot be turned in the
starter switch, the battery may not be
sufficiently charged.

Check the battery and charge it if
necessary (
page 323).


Get a jump start (
page 326).
To prevent accelerated battery
discharge and a possible dead battery,
always remove the SmartKey from the
starter switch when the engine is not in
operation.

44 Getting startedDrivingAutomatic transmission*Gearshift pattern for automatic
transmissionPPark position with gear selector lever
lock
RReverse gear
NNeutral
DDrive position
For more information, see “Automatic
transmission*” (
page 142).Starting

Make sure the gear selector lever is set
toP.

Do not depress the accelerator.

Turn the SmartKey in the starter switch
to position3 and hold until the engine
starts (
page 31).

Depress the brake pedal.
The gear selector lever lock is released.
For information on turning off the engine,
see “Turning off engine” (
page 52).Starting difficulties
If the engine does not start as described,
carry out the following steps:

Turn SmartKey in starter to position0
and repeat starting procedure
(page 43).

Remember that extended starting at-
tempts can drain the battery.

Get a jump start (
page 326).
If the engine does not start after several
starting attempts, there could be a mal-
function in the engine electronics or in the
fuel supply system.

Notify an authorized Mercedes-Benz
Center.
iYou can also use the “touch-start”
function. Turn the SmartKey to
position3 and release it again
immediately. The engine then starts
automatically.

227 Controls in detail
Useful features
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE

appears in the multifunction display.

Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This
function permits the Mercedes-Benz
Roadside Assistance dispatcher to
download malfunction codes and
actual vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.

Press and hold button (for longer than
two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of
cellular and GPS signals).
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten sec-
onds during the system self-check after
turning the SmartKey in the starter
switch to position2 (together with the
SOS button and the Information
button¡).
See system self-check (
page 224)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.
Roadside Assistance calls can be
terminated using the ìbutton on
the multifunction steering wheel.

273 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

285 Practical hints
What to do if …
Display symbol
Display message
Possible cause
Possible solution
#
BATTERY/ALTERNATOR
VISIT WORKSHOP!
The battery was charged with a battery
charger or jump started.

Have the battery checked at a service
station.
The battery is no longer charging.
Possible causes:

alternator malfunctioning


broken poly-V-belt

Stop immediately and check the
poly-V-belt.
If it is broken:

Do not continue to drive. Otherwise
the engine will overheat due to an
inoperative water pump which may
result in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:

Drive immediately to the nearest
authorized Mercedes-Benz Center.
UNDERVOLTAGE
ENGINE ON!
The battery has insufficient voltage and
can no longer supply the convenience
functions such as seat heater*.

Start the engine (
page 43).
UNDERVOLTAGE
SWITCH CONSUMERS OFF!
The battery is malfunctioning.

Have the battery checked at a service
station.

323 Practical hints
Battery
Battery
The battery is located in the engine
compartment on the right hand side.
Removal of filter box:
Release the three clamps1.

Remove filter box.
Installation of filter box:

Insert filter box properly.

Secure it with the three clamps1.
Warning!
G
Failure to follow these instructions can
result in severe injury or death.
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the SmartKey is in the starter switch.
Otherwise the alternator and other
electronic components could be se-
verely damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Refer to Service Booklet for mainte-
nance intervals or contact your autho-
rized Mercedes-Benz Center for further
information.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.

326 Practical hintsJump starting
Jump starting
If the battery is discharged, the engine can
be started with jumper cables and the
battery of another vehicle. Observe the
following:

Jump starting should only be performed
when the engine and catalytic con-
verter are cold.


Do not start the engine if the battery is
frozen. Let the battery thaw out first.


Only jump start from batteries with the
same voltage rating (12 V). Jump
starting with a more powerful battery
could damage the vehicle’s electrical
system, which will not be covered by
the Mercedes-Benz Limited Warranty.


Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.


Always make sure the jumper cables
are not on or near pulleys, fans, or oth-
er parts that move when an engine is
started or running.
Warning!
G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!Jump starting may only be performed
on the battery installed in the engine
compartment.
Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine
using a battery quick charge unit.
If engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
damage the catalytic converter and
may present a fire risk.
Make sure the jumper cables do not
have loose or missing insulation.
Make sure the cable clamps do not
touch any other metal part while the
other end is still attached to a battery.

327 Practical hints
Jump starting
The battery is located in the engine
compartment on the right hand side. The
terminals for jump starting are located in
front of the battery.
Make sure the two vehicles do not
touch.

Turn off all electrical consumers.

Apply parking brake.

Shift gear selector lever to positionP
(manual transmission to Neutral).1Positive terminal of charged battery
2Positive under hood terminal in front of
discharged battery
3Negative terminal of charged battery
4Negative under hood terminal in front
of discharged battery

Connect positive terminal1 of the
charged battery with positive under
hood terminal2 in front of the
discharged battery with the jumper
cables. Clamp cable to charged
battery1 first.

Start engine of the vehicle with the
charged battery and run at idle speed.

Connect negative terminal3 of the
charged battery with negative under
hood terminal4 of the discharged
battery with the jumper cables. Clamp
cable to charged battery3 first.

Start the engine of the disabled
vehicle.
You can now again turn on the electrical
consumers. Do not turn on the lights under
any circumstances.

Remove the jumper cables first from
negative terminals3 and4 and then
from positive terminals1 and2.
You can now turn on the lights.

Have the battery checked at the near-
est authorized Mercedes-Benz Center.
Warning!
G
Keep flames or sparks away from battery.
Do not smoke.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 258).
!Vehicles with automatic transmission
and/or 4MATIC:
Do not tow-start the vehicle.

330 Practical hintsTowing the vehicleWarning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels
on the ground, please note the
following:
With the automatic central locking
activated and the SmartKey in starter
switch position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km/h) or
more.
Switch off the tow-away alarm
(page 79).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 133).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or
discharged

the SmartKey will not turn in the
starter switch. See notes on the
battery (
page 323) or on jump
starting (page 326).


the gear selector lever will remain
locked in positionP. See notes on
manually unlocking transmission
gear selector lever (
page 308).