key MERCEDES-BENZ CL-CLASS 2000 Owners Manual

215 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 210 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Client Assistance Center. The button will flash while
the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava il ab l e to you .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
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216 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 210 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “info – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit.
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218 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and press trunk lock for
minimum of 20 seconds until the “SOS” button is
flashing. The message “EMERGENCY CALL – CALL
CONNECTED” appears in the multifunction display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The “SOS” button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the trunk button was pressed for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pressing the trunk button again.
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222 Starter switch
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Starter switch
0The electronic key can be withdrawn in this position
only. The electronic key can be removed only with
the selector lever in position “P”. After removing the
electronic key or with the electronic key in starter
switch position 0 or 1 the selector lever is locked in
position “P”.1Most electrical consumers can be operated. For
detailed information see respective subjects.
2Driving position.
Gear selector lever is unlocked.
3Starting position.
See page 227 for instructions on starting and turning off
the engine.
See page 44 for instructions on the simultaneous use of
the electronic key and the KEYLESS-GO-function.
Wa r n i n g !
When leaving the vehicle always remove the
electronic key from the starter switch, take the
KEYLESS-GO-card (if so equipped) with you and
lock the vehicle. Do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equipment
may cause serious personal injury.
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223 Starter switch
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the electronic key is left in the starter switch
position 0 for an extended period of time, it can no
longer be turned in the lock. In this case, remove
electronic key from starter switch and reinsert.
Caution!
To prevent accelerated battery discharge and a possible
dead battery, always remove the electronic key from the
starter switch. Do not leave the electronic key in starter
switch position 0.Notes:
A warning sounds when the driver’s door is opened
with the electronic key in starter switch position 1 or 0.
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in stop-
and-go traffic. This precaution helps to avoid draining of
the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example:
Heated seats, rear window defroster. In addition, the
automatic climate air volume control should be set to
the lowest position.
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224 Starter switch — KEYLESS-GO
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Start-/Stop button (vehicles with KEYLESS-GO)
See page 227 for instructions on starting and turning off
the engine.
See page 44 for instructions on the simultaneous use of
the electronic key and the KEYLESS-GO-function.Pressing the start-/stop button (1) on the gear selector
lever without depressing the brake pedal will
sequentially activate the starter switch positions 1 (on)
and 2 (operation) and 0 (off).
The engine can be started with the starter switch in any
position (on, operation or off), as long as the gear
selector lever is in position “P” or “N” and the brake
pedal depressed.
Wa r n i n g !
When leaving the vehicle always take the electronic
key and the KEYLESS-GO-card with you, and lock
the vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may cause
serious personal injury.
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225 Starter switch — KEYLESS-GO
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index “On” position (starter switch position 1, see page 222).
Most electrical consumers can be operated. For detailed
information see respective subjects.
Operation / driving position (starter switch position 2,
see page 222).
All electrical consumers can be operated. Gear selector
is unlocked.
“Off” position (electronic key removable from starter
switch).
Most electrical consumers cannot be operated.
The selector lever is locked in position “P”.
Notes:
For improved recognition of the KEYLESS-GO-card the
doors should be closed when pressing the start-/stop
button.
The gear selector lever can only be moved with the
vehicle battery charged and connected, and the starter
switch in the Operation position. With the gear selector
lever in position “P”, the brake pedal must also be
depressed.Important!
For the KEYLESS-GO-system to function properly, the
operator should observe the following:
•If the KEYLESS-GO-card is positioned farther away
from the vehicle (e.g. inside clothing or a briefcase),
the vehicle cannot be locked (see page 40) or started
with the start-/stop button (see page 227).
•If the KEYLESS-GO-card is removed from the vehicle
while the engine is running, or by placing the card
in front of the center armrest (see page 190), the
message “CHIP-CARD – NOT RECOGNIZED!” will
appear repeatedly while driving in the
multifunction display, see page 38.
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226 Starter switch — KEYLESS-GO
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
•Do not forget, the engine can be started by anyone if
a KEYLESS-GO-card is left inside the vehicle.
•To be able to operate the vehicle in the case of a
malfunction in the KEYLESS-GO-system (e.g. strong
radio frequency disturbance), we recommend that
you carry the electronic key plus mechanical key
with you and keep them in a safe place so that they
are always handy. Never leave the electronic key in
the vehicle.
•To avoid radio transmission interference, never store
the KEYLESS-GO-card together with other electronic
items (e.g. cellular telephones, other KEYLESS-GO-
cards) or metallic objects (e.g. coins, metal foil).Notes:
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in stop-
and-go traffic. This precaution helps to avoid draining of
the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example:
Heated seats, rear window defroster. In addition, the
automatic climate air volume control should be set to
the lowest position.
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227 Starting and turning off the engine
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Starting and turning off the engine
Before starting
Ensure that parking brake is engaged and that selector
lever is in position “P” or “N”.
Starting
Important!
In areas where temperatures frequently drop below -4°F
(-20°C) we recommend that an engine block heater be
installed. Your authorized Mercedes-Benz Center will
advise you on this subject.
Starting the engine with electronic key:
Do not depress accelerator.
Turn electronic key in starter switch to position 2.
Briefly turn electronic key in starter switch clockwise to
the stop and release. The starter will engage until the
engine is running.
If engine will not run, and the starting procedure stops,
turn electronic key completely to the left and repeat
starting the engine.After several unsuccessful attempts, have the system
checked at the nearest authorized Mercedes-Benz
Center.
Important!
Due to the installed starter non-repeat feature, the
electronic key must be turned completely to the left
before attempting to start the engine again.
Starting the engine with KEYLESS-GO:
Note:
For improved recognition of the chip card the doors
should be closed when pressing the start-/stop button.
Depress brake pedal during the starting procedure.
Briefly press start-/stop button on gear selector lever.
The starter will engage until the engine is running.
If engine will not run, and the starting procedure stops,
press start-/stop button on gear selector lever and repeat
starting the engine.
After several unsuccessful attempts, have the system
checked at the nearest authorized Mercedes-Benz
Center.
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228 Starting and turning off the engine
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Turning off
Turning off the engine with electronic key:
Put the selector lever in position “P” and turn the
electronic key in the starter switch to position 0 to stop
the engine.
The electronic key can only be removed with the
selector lever in position “P”.
Turning off the engine with KEYLESS-GO:
Stop the vehicle and put the selector lever in
position “P”.
Press start-/stop button on the selector lever until the
engine stops. With the driver’s door closed the starter
switch is set to the “On” position (starter switch
position 1). With the driver’s door opened the starter
switch is set to the “Off” position (starter switch
position 0, same as electronic key removed from starter
switch).Note:
The engine can only be turned off with selector lever in
position “P”. If attempting to turn off the engine while
the selector lever is in any other position than “P” a
signal sounds and the message “SELECTOR LEVER
TO P” appears in the multifunction display as a
reminder to move the selector to position “P”.
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