service MERCEDES-BENZ CL-Class 2008 C216 Comand Manual

300 Control systemsInstrument cluster control systemCalling up vehicle malfunction, warning
and system status messages stored in
memory
Use the vehicle status message memory
menu to scan malfunction and warning
messages that may be stored in the sys-
tem. Such messages appear in the multi-
function display and are based on
conditions or system status the vehicle’s
system has recorded.
The vehicle status message memory menu
only appears if there are any messages
stored.

Press ( or & to select the
“Service” menu.
If conditions have occurred causing
status messages to be recorded, the
number of messages appears in the
multifunction display: “2 messages”.

Press % or $ to select the mes-
sage.

Press # to confirm.Checking tire inflation pressure
For information about checking tire infla-
tion pressure (
page 572).
Calling up the maintenance service in-
dicator display
For information about calling up the main-
tenance service indicator display
(
page 592).
Checking engine oil level (CL 600 and
CL 65 AMG)
For information about checking engine oil
level (
page 555).
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Center to address the malfunction and
warning messages (
page 622).
i
See the “Practical hints” section for mal-
function and warning messages (
page 622).
i
If you turn the SmartKey in the starter
switch to position0 and then back to position2,
all messages will be deleted from the message
memory.

319 Control systems
Voice Control navigation
“Next POI”
With the commands

“Next gas station”


“Next parking lot”


“Next Mercedes-Benz service”


“Next restaurant”


“Next hospital”
you can select POIs in your vicinity.
Sample dialog:
s
Next gas station
u
The system shows a numbered list
of gas stations on the COMAND dis-
play
t
Please select a line number
s
Number one
t
Number one accepted
t
Do you want to start route guid-
ance?
s
YesThe system calculates the route and, upon
completing route calculation, starts route
guidance.
“Last destinations”
Use the command “Last destinations” to
select a destination from among a number
of destinations last navigated to.
“Save destination”
Use the command “Save destination” to
save the current destination in the address
book. Sample dialog:
s
Save destination
t
Please say the name
s
John Smith
t
Please repeat the name
s
John Smith
t
Where do you want to save: home
or work?
s
Work
t
The destination has been saved
i
The Voice Control System may recognize
names even if not saved in your voice. For best
possible call-up performance, however, you
should speak and save the names you intend to
use yourself.
If an entry is already available in the address
book, the system will ask you if you would like to
add the address to the available entry.

340 Control systemsVoice Control command list
Address book commands


cancel nav


cancel routing


cancel destination guidance


exit route guidance


exit navigation


exit nav


exit routing


exit destination guidance


terminate route guidance


terminate navigation


terminate nav


terminate routing


terminate destination guidance


next gas station


next Mercedes-Benz service


next workshop


next MB service


next MB service point


next MB service center


next Mercedes service


next Mercedes service point


next Mercedes service center


next Mercedes-Benz service point


next Mercedes-Benz service center


next service point


next service center


next hospital


next parking lot


next restaurant


address book (on)


address list (on)


addresses (on)


list address book


read out address book


get address book


recall address book


delete address book


spell entry


spell name


spell heading


search entry


search name


search heading


open entry


show entry


list entry


select entry


get entry


open entry


open page


open item


open name

410 Controls in detailDriving and parking
For more information, see “Driving instruc-
tions” (
page 539).
Turn signalsCombination switch1Turn signals, right
2Turn signals, left
Press the combination switch in the
direction of arrow1 or2.
The corresponding turn signal indicator
lampL orK in the instrument
cluster flashes (
page 30).
The combination switch resets automati-
cally after major steering wheel move-
ments.
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of loss of control.Warning!
G
It is dangerous to shift the gear selector le-
ver out of position P or N if the engine speed
is higher than idle speed. If your foot is not
firmly on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
!
Shift the automatic transmission to
positionP or R only when the vehicle is stopped
in order to avoid damaging the transmission.
!
Do not run cold engine at high engine
speeds. Running a cold engine at high engine
speeds may shorten the service life of the en-
gine. This is not covered by the Mercedes-Benz
Limited Warranty
CL 63 AMG and CL 65 AMG only:
At engine temperatures below 68°F (20° C), the
maximum speed is restricted in order to protect
the engine. Avoid driving the vehicle at full speed
while the engine is cold in order to prevent pre-
mature engine wear as well as diminished com-
fort.
!
Simultaneously depressing the accelerator
pedal and applying the brakes reduces engine
performance and causes premature brake wear
and drivetrain wear which is not covered by the
Mercedes-Benz Limited Warranty.


519 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the mobile phone
1
while driving, please use the hands-free de-
vice and only use the mobile phone when
road, weather and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile telephone while driving a ve-
hicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, weather
and traffic conditions permit.
1Observe all legal requirements.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.i
Various mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz
Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for in-
structions on how to use your mobile phone.

524 Controls in detailUseful featuresAll information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time


the relevant monitoring service and
GPS coverage are available and pass
the information on to the Response
Center


there is sufficient voltage in the vehicle
batteries
i
During the emergency call message “Emer-
gency Call Activated” is displayed, operation
from COMAND is not possible. The automatic cli-
mate control can be still adjusted using the
switches on the climate control panel.
i
If no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant mobile phone network is not available).
The message:

“Call Failed” appears in the multifunc-
tion display for approximately
10 seconds


A pop-up window with the message:
“Call could not be connected! Please dial
911 directly using the mobile telephone
keypad.” appears in the COMAND dis-
play. Confirm the message pressing
n

(
page 86).
Should this occur, assistance must be sum-
moned by other means.
i
During the emergency call the mobile phone
is switched off automatically and must be
switched back on to make a call.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.

526 Controls in detailUseful featuresRoadside Assistance button• 
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:

“Connecting Call” appears in the
multifunction display


“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:


“Call Connected” appears in the multi-
function display


“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:


“Call Failed” appears in the multifunction
display for approximately 10 seconds


“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 86).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 137).

527 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting Call” appears in the multi-
function display

“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:


“Call Connected” appears in the multi-
function display


“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:


“Call Failed” appears in the multifunction
display for approximately 10 seconds


“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 86).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 137).
!
If the indicator lamps do not start flashing
after you press one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.

528 Controls in detailUseful featuresDestination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.

Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 183).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
i
The components and operating principles of
COMAND can be found on (
page 83).
i
If you select “No”, you can save the address
in your address book (
page 163).
i
The destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 137).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.

530 Controls in detailUseful featuresAutomatic Maintenance Call
The 2007 CL-Class is equipped with a fea-
ture which considerably enhances the care
of your vehicle. Just prior to your vehicle
reaching a maintenance milestone Tele Aid
will initiate a message informing the ser-
vice center, important vehicle mainte-
nance information and the vehicle is due
for a service appointment. The message is
transmitted in the background with no
driver interaction necessary. This feature
allows your preferred Mercedes-Benz Cen-
ter to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.Stolen Vehicle Recovery services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
i
The Automatic Maintenance Call feature is
available if the relevant mobile phone network is
available and data connection is possible.
i
When the anti-theft alarm or the stays on for
more than 30 seconds, a call is initiated auto-
matically to the Response Center. See anti-theft
alarm system (
page 79).