wheel MERCEDES-BENZ CL CLASS 2010 Owners Manual
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Page 356 of 500

Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s
Online”
at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 76).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display
after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In order
to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information 354
Useful features
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X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center Useful features
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representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective
button
for ending a telephone call
on the telephone keypad.
Destination Download to the COMAND
system i
The components
and operating principles
of the COMAND system can be found on
(Y page 69).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Slide ZVÆ or rotate cVd to select Yes
menu item and confirm by pressing W.
The system calculates the route and
subsequently starts
the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send i
In order to utilize Search & Send your
vehicle must be equipped with Tele Aid,
Navigation, and an active Tele Aid
subscription.
“Search & Send” is a navigation destination
address entry service. A destination address
located using Google Maps ®
or Yahoo Local Maps
®
websites can be delivered via Tele Aid
directly to the Navigation system in your
vehicle.
Specify and Send a Destination Address
i Please refer to any specific instructions
provided by either website regarding
entering or sending an address. Each
website
functions differently and is subject
to change.
X Go to www.maps.google.com or
www.maps.yahoo.com and enter a
destination address in the address entry
field.
X Depending on which website you are using,
click on
the appropriate button to send the
destination address to your Tele Aid
account email address.
X Enter the email address you specified when
you activated your Tele Aid account in the
appropriate field when the “Send” dialog
box appears.
X Click “Send”.
Retrieve Destination Address
X Press the Tele Aid Information button to
begin the download of the destination
address to your vehicle's navigation
system.
i If you have sent more than one
destination address to your vehicle you
must make one Information call for each
destination address download.
X Select Yes when the message appears
asking if
you would like to start navigation.
This will open the start navigation screen.
X Select Start.
or
X Select No if you wish to save the
downloaded destination address in the
From Memory destination list for future
use. 358
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Vehicle equipment ............................
366
The first 1000 miles (1500 km) .......366
At the gas station ............................. 366
Engine compartment ........................ 368
Tires and wheels ............................... 373
Winter driving ................................... 395
Driving instructions ..........................397
Maintenance ...................................... 401
Vehicle care ....................................... 403 365Operation
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X
If necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 490).
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 444).
Checking engine oil level with the
control system On the CL 600 and CL 65 AMG you can check
the engine oil level with the control system.
i
The menu overview can be found on
(Y page 203).
X Switch on the ignition.
X Press = or ; on the multifunction
steering wheel to select the Service
menu.
X Press 9 or : on the multifunction
steering wheel to select Engine Oil
Level.
X Press a.
The following message appears in the
multifunction display:
Measuring
Engine Oil Level
Accurate Only
When Vehicle Is Level
One of the following messages will
subsequently appear in the multifunction
display:
R Engine Oil Level
OK
R Add 1.0 qts. Engine Oil
At Next Refueling
(Canada: 1.0 l)
R Add 1.5 qts. Engine Oil
At Next Refueling
(Canada: 1.5 l)
R Add 2.0 qts. Engine Oil
At Next Refueling (Canada:
2.0 l)
i If you want to interrupt the checking
procedure, press button % on the
multifunction steering wheel.
X If necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 490).
Other display messages
If the
ignition is not switched on, the following
message appears in the multifunction
display:
For Engine Oil Level
Ignition Must be On
X Switch on the ignition.
Need More Time
to Check
Engine Oil Level
X If the engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
X If the engine is not at operating
temperature yet,
you must wait 30 minutes
before checking oil.
If you see the message:
Engine Oil Level
Not Measurable
With Running Engine
X Turn off the engine.
X If the engine is at operating temperature,
wait 5 minutes before checking oil.
X If the engine is not at operating
temperature yet,
you must wait 30 minutes
before checking oil.
If there is excess engine oil with the engine at
normal operating temperature, the following
message appears in the multifunction
display:
Reduce
Engine Oil Level
X Have excess oil siphoned or drained off.
Contact an authorized Mercedes-Benz
Center. 370
Engine compartment
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During all seasons, use MB Windshield
Washer Concentrate “MB SummerFit”. Mix it
with water or premixed washer solvent/
antifreeze depending on the ambient
temperature (
Y page 496). X
Opening washer fluid reservoir: Pull tab
of cap : upwards.
X Refill the washer fluid reservoir.
X Closing washer fluid reservoir: Press
cap : onto filler hole until it engages.
For more information, see “Washer system
and headlamp cleaning system”
(Y page 492). Brake fluid level
! If you find that the brake fluid in the brake
fluid reservoir has fallen to the minimum
mark or below, have the brake system
checked for brake pad thickness and leaks
immediately. Contact an authorized
Mercedes-Benz Center immediately. Do
not add brake fluid as this will not solve the
problem. For more information, see
“Practical hints”.
When checking the brake fluid level, the
vehicle must be parked on level ground. The brake fluid level is correct when it is
between lower mark (MIN)
; and upper
mark (MAX) : of the brake fluid reservoir. Tires and wheels
Safety notes
Contact an authorized Mercedes-Benz Center
for information on tested and recommended
rims and tires for summer and winter
operation. They can also offer advice
concerning tire service and purchase. G
Warning!
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct. G
Warning!
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident. Tires and wheels
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Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
G
Warning!
If you feel a sudden significant vibration or
ride disturbance,
or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs. G
Warning!
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
could lose control of the vehicle. Continued
driving with
a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire. Important guidelines
R Only use
sets of tires and rims of the same
type and make.
R Tires must be of the correct size for the rim.
R Break in new tires for approximately
60 miles (100 km) at moderate speeds.
R Regularly check the tires and rims for
damage. Dented or bent rims can cause tire
inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are sharply reduced at tread depths of less
than
1
/ 8 in (3 mm).
R When replacing
individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around). Recommended tire inflation pressure
G
Warning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not
overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar ( Y page 381).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on 374
Tires and wheels
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warm tires and adjust the tire pressure only
if the tire inflation pressure is too low for the
current operating conditions. If you check the
tire inflation pressure when the tires are
warm, the reading will be higher than the cold
reading. This is normal. Do not let air out to
match the specified cold tire inflation
pressure. Otherwise, the tire will be
underinflated.
Follow recommended cold tire inflation
pressures listed on Tire and Loading
Information placard on the driver’s door
B-pillar.
Keeping the tires properly inflated provides
the best handling, tread life and riding
comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label on the inside of the filler flap
for any additional information pertaining to
special driving situations. For more
information, see “Important notes on tire
inflation pressure” (
Y page 375).
i Data shown on Tire and Loading
Information placard example are for
illustration purposes only. Tire data are
specific to each vehicle and may vary from
data shown in the following illustration.
Refer to Tire and Loading Information
placard on vehicle for actual data specific
to your vehicle. The Tire and Loading Information placard lists
the recommended cold tire inflation pressures
: for maximum loaded vehicle
weight. The tire inflation pressures listed
apply to the tires installed as original
equipment.
Important notes on tire inflation
pressure G
Warning!
If the tire inflation pressure drops repeatedly,
check the tires for punctures from foreign
objects and/or whether air is leaking from the
valves or from around the rim.
Tire temperature and tire inflation pressure
are also increased while driving, depending
on the driving speed and the tire load.
If you will be driving your vehicle at high
speeds of 100 mph (160 km/h) or higher,
where it is legal and conditions allow, consult
the tire inflation pressure label on the inside
of the fuel filler flap on how to adjust the cold
tire inflation pressure. If you do not adjust the
tire inflation pressure, excessive heat can
build up and result in sudden tire failure.
If you are not sure about the proper tire
inflation, contact an authorized Mercedes-
Benz Center.
i Driving comfort may be reduced when the
tire inflation pressure is adjusted to the
value for speeds above 100 mph
(160 km/h) as specified on the tire inflation
pressure label located on the inside of the
fuel filler flap.
Make sure to readjust the tire inflation
pressure for normal driving speeds.
Supplemental tire inflation pressure
information for different loading conditions of
the vehicle can be found on the tire inflation
pressure label. The tire inflation pressure
label is located on the inside of the fuel filler
flap. Tires and wheels
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For the tire inflation pressure for spare
wheels such as Minispare wheels or spare
wheels with collapsible tire refer to
R
the yellow label on the spare wheel rim
R the “Technical data” section of this
Operator’s Manual ( Y page 490)
R the Tire and Loading Information placard on
the driver’s door B-pillar
Unless specified otherwise, the tire inflation
pressures on the tire inflation pressure label
are valid for all approved, factory-equipped
tires. When a tire size is specified, the tire
inflation pressure that follows applies to that
particular tire size only.
i Data shown on tire inflation pressure
label examples are for illustration purposes
only. Tire inflation pressure data are
specific to each vehicle and may vary from
data shown in the following illustrations.
Refer to the tire inflation pressure label on
vehicle for actual data specific to your
vehicle. Example illustration: Tire inflation pressures for all
approved, factory equipped tires
Some tire inflation pressure labels may only
show the rim diameter instead of the entire
tire size, e.g. R 18 or 18".
The rim diameter is part of the tire size as
specified on the tire sidewall (Y page 389). Example illustration: Tire inflation pressures
specific to rim diameter
Potential problems associated with
underinflated and overinflated tires
Underinflated tires
G
Warning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Underinflated tires can
R cause excessive and uneven tire wear
R adversely affect fuel economy
R lead to tire failure from being overheated
R adversely affect handling characteristics
Overinflated tires G
Warning!
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can
R adversely affect handling characteristics
R cause uneven tire wear 376
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