key MERCEDES-BENZ CL CLASS 2010 Owners Manual
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i
Destination addresses will download in
the same
order they were sent. If you have
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
Remote door unlock In case you have locked your vehicle
unintentionally
(e.g.
SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting
Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”,
using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again. Remote door lock If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four
days
after the ignition has been switched
off.
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and
switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i
The Automatic Maintenance Call feature
is available if the relevant telephone
network is
available and data connection is
possible. Useful features
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Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline”
(Y page 493), see “Fuel requirements”
(Y page 494), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, or the
opening mechanism is clamping, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear. X
Turn off the engine.
i Leaving the engine running and the fuel
filler cap open can cause the yellow engine
malfunction indicator lamp ; to
illuminate.
For more information, see also “Practical
hints” (Y page 457).
X Remove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
X Opening: Press fuel filler flap : at the
point indicated by the arrow.
X Turn fuel filler cap ; counterclockwise.
X Take off fuel filler cap ;.
X Place fuel filler cap ; in direction of arrow
into holder =.
X Fully insert filler nozzle unit and refuel.
X Only fill your tank until the filler nozzle unit
cuts out – do not top off or overfill.
X Closing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
X Close fuel filler flap :. Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 490).
Check the following:
R Engine oil level ( Y page 369)
R Tire inflation pressure ( Y page 377)
R Coolant level ( Y page 372)
R Vehicle lighting ( Y page 463) At the gas station
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removed without putting other road users
at risk
R maintain a greater distance to the vehicle
ahead and drive with particular care
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip,
so that salt residues are removed
from the brake disc
Brake service !
The brake fluid level in the reservoir may
be too
low if the red brake warning lamp in
the instrument cluster comes on while the
engine is running and an acoustic warning
sounds. Observe additional messages in
the multifunction display that may appear.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz. G
Warning!
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can
be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not covered by the Mercedes-Benz Limited
Warranty.
! Vehicles with 4MATIC:
Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0
or 1
) when the electronic parking
brake is being tested on a brake test
dynamometer.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC:
Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the electronic parking
brake is being tested on a brake test
dynamometer or when the vehicle is being
towed with one axle raised.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
If your brake system is only subjected to
moderate loads, you should occasionally test
the effectiveness of the brakes by applying
above-normal braking pressure at higher
speeds. This will also enhance the grip of the
brake pads. G
Warning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Refer to the description of the Brake Assist
System (BAS) ( Y page 57) or BAS PLUS
(Y page 57). Driving instructions
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To avoid paint damage, you should
immediately remove:
R
Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing
reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center. Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In
such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer !
Follow the instructions provided by the
power washer manufacturer on
maintaining a
distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should 404
Vehicle care
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normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your
vehicle
is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick and
provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings
and
joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When
washing
the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle. X
Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash G
Warning!
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function or DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can have your vehicle washed in an
automatic car
wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using rocker switch
g on the climate control panel.
! Do not
clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors. Vehicle care
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Cleaning the windows and the wiper
blades
!
The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open
the hood when the wiper arms
are folded forward.
X Make sure the hood is fully closed.
X Switch on the ignition.
X Turn combination switch to wiper setting
° (Y page 280).
X With wiper arms in vertical position, switch
off the ignition. G
Warning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
X Fold the wiper arms forward until they snap
into place.
X Clean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.
X Use a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the
windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry
cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Light alloy wheels If possible, clean wheels once a week.
X
Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it has
been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks. 408
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Vehicle equipment ............................
412
Where will I find ...? .......................... 412
Vehicle status messages in the
multifunction display ....................... 414
What to do if … .................................. 450
Unlocking/locking manually ...........460
Replacing SmartKey batteries ......... 461
Replacing bulbs ................................. 463
Replacing wiper blades ....................464
Flat tire .............................................. 465
Battery ............................................... 469
Jump starting .................................... 471
Towing the vehicle ............................473
Fuses .................................................. 476 411Practical hints
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Display messages
Possible causes/consequences and
X SolutionsE Shift to P You have attempted to turn off the engine with the KEYLESS-
GO start/stop button and opened the driver’s door with the
automatic transmission not shift to park position
P.
X Shift the automatic transmission to park position P
(Y page 291).
or
X Close the driver’s door. Â Key
Detected
In Vehicle A SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.
X
Take the SmartKey out of the vehicle. Â Don’t
Forget
Your Key This message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.
X
Take the SmartKey with you when leaving the vehicle. Â Take Your
Key From
Ignition You have forgotten to remove the SmartKey.
X
Remove the SmartKey from the starter switch. Â Obtain a
New Key The SmartKey with KEYLESS-GO must be replaced.
X
Contact an authorized Mercedes-Benz Center. Â Close
Doors to
Lock
Vehicle You tried to lock the vehicle but not all doors were closed.
X
Close doors and lock the vehicle again. Â Key Does
Not
Belong to
Vehicle The SmartKey in the starter switch does not belong to the
vehicle.
X
Remove the SmartKey from the starter switch. Â Replace
Key
Battery The batteries in the SmartKey with KEYLESS-GO are
discharged.
X
Replace the batteries ( Y page 461).440
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Display messages
Possible causes/consequences and
X Solutions Key Not
Detected
(message
appears in
red) The SmartKey with KEYLESS-GO is not detected while the
engine
is
running because the SmartKey is not in the vehicle.
X Stop the vehicle as soon as it is safe to do so.
X Engage the electronic parking brake.
X Search for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped. Â Key Not
Detected
(message
appears in
red) The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.
X
Stop the vehicle as soon as it is safe to do so.
X Engage the electronic parking brake.
X Remove the KEYLESS-GO button from the starter switch
(Y page 263).
X Operate the vehicle with the SmartKey in the starter switch. Â Key Not
Detected
(message
appears in
red) The SmartKey with KEYLESS-GO is momentarily not detected.
X
Change the position of the SmartKey in the vehicle.
X If necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 263).
X Operate the vehicle with the SmartKey in the starter switch. Â Key Not
Detected
(message
appears in
white) The SmartKey with KEYLESS-GO is momentarily not detected.
X
Change the position of the SmartKey in the vehicle.
X If necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 263).
X Operate the vehicle with the SmartKey in the starter switch. Â Key Being
Initialize
d… Please
Wait The SmartKey with KEYLESS-GO is being initialized in the
vehicle.
X
Wait until the message disappears from the multifunction
display. Â Remove
'Start'
Button
and
Insert Key The KEYLESS-GO system is malfunctioning.
X
Remove the KEYLESS-GO button from the starter switch
(Y page 263).
X Operate the vehicle with the SmartKey in the starter switch. ¥ Check
Washer
Fluid The water level has dropped to approximately 1.1 US qts
(1.0 l).
X
Add washer fluid ( Y page 372). Vehicle status messages in the multifunction display
441
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Display messages
Possible causes/consequences and
X Solutionsb Auto Lamp
Function
Inoperativ
e The light sensor is malfunctioning. The headlamps come on
automatically.
X
Contact an authorized Mercedes-Benz Center as soon as
possible.
To switch off the headlamps (U.S. vehicles only):
X Switch off the daytime running lamp mode in the instrument
cluster control system ( Y page 215).
X Switch off the headlamps using the exterior lamp switch
(Y page 275). b Check
Left Low
Beam
or
Check
Right Low
Beam The left or right low-beam lamp is malfunctioning.
X
Contact an authorized Mercedes-Benz Center as soon as
possible. b Check
Rear Left
Fog Lamp The rear fog lamp is malfunctioning. A substitute bulb is being
used.
X
Contact an authorized Mercedes-Benz Center as soon as
possible. b Please
Switch
Off Lights You have removed the SmartKey from the starter switch,
opened the driver’s door and left the headlamps on or
removed the SmartKey with KEYLESS-GO from the vehicle
and left the headlamps on.
X
Turn the exterior lamp switch to $ or c
(Y page 275).
or
X With the rear fog lamp switched on: Push in the exterior
lamp switch to its stop. b Check
Left Tail
and Brake
Lamp
or
Check
Right
Tail and
Brake Lamp The left or right tail lamp/brake lamp is malfunctioning. This
message will only appear if a critical number of LEDs have
stopped working. A substitute bulb is being used.
X
Contact an authorized Mercedes-Benz Center as soon as
possible. 448
Vehicle status messages in the multifunction display
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