service MERCEDES-BENZ CL CLASS 2010 User Guide

Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws) Important notice for California retail
buyers
and
lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction

has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of
a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of
the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in

the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio. Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372) , or
Customer Service (in Canada) at
1-800-387-0100

. This will assist us in Introduction
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contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature
with
the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used Car”
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities

or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
G
Warning!
Work improperly carried out on electronic
components and associated software could
cause them

to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving. G
Warning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive with

caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. 22
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This information helps, for example, to
diagnose
vehicle
systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system. 24
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R
Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.
R Occupants, especially children, should
never place
their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
infant restraint, toddler restraint, or
booster seat recommended for the size and
weight of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator’s Manual. G
Warning!
Accident research shows that the safest place
for children

in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should never
place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death should
the side impact air bag be
deployed.
(2) Always sit as upright as possible, wear the
seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.
(3) Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it

would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
Air bags are designed to deploy only in certain
R frontal impacts (front air bags and driver’s
side knee bag)
R side impacts (side impact and window
curtain air bags) if the system determines
the need for air bag deployment
R rollovers (window curtain air bags)
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passengers should always
wear their seat belts. Otherwise it is not
possible for the air bags to provide their
supplemental protection.
In case of other types of impacts and impacts
below air bag deployment thresholds, air
bags will not deploy. The driver and
passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags are not a substitute for seat belts.
Always wear your seat belt, regardless of
whether or not your vehicle is equipped with
air bags. 38
Occupant safety
Safety and security
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The system does not deactivate
R
the front passenger side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices (ETDs)
To be
classified correctly, the front passenger
must sit
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Both the driver and the front passenger
should always use the 42
indicator lamp as an indication of whether or
not the front passenger is properly
positioned. G
Warning!
If the 42 indicator lamp
illuminates when an adult or someone larger
than a small individual is in the front
passenger seat, have the front passenger
reposition himself or herself in the seat until
the 42 indicator lamp goes out.
In the event of a collision, the air bag control
unit will

not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighting
as much as or less than a typical 12-month-
old child in a standard child restraint or if the
front passenger seat is classified as being
empty. When the OCS senses that the front
passenger seat occupant is classified as
being
up

to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical
12-month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started and then, depending on occupant
weight sensor readings from the seat, remain
illuminated or go out. With the
42 indicator lamp illuminated,
the front passenger front air bag is
deactivated. With the 42
indicator lamp out, the front passenger front
air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately 6 seconds
when the engine is started and then go out,
indicating that the front passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front passenger front air bag
is deactivated and will not be deployed. 42
Occupant safety
Safety and security
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Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
Activating X
With SmartKey: Remove the SmartKey
from the starter switch.
X With KEYLESS-GO: Turn off the engine and
open the driver’s door.
Deactivating X
Switch on the ignition.
i Starting the engine will also deactivate
the immobilizer.
In the event that the engine cannot be
started (yet the vehicle’s battery is
charged), the system is not operational.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
R a door
R the trunk
R the hood
The alarm will stay on even if the activating
element, a door, for example, is closed
immediately.
The alarm system will also be triggered when
R the vehicle is opened with the mechanical
key
R a door is opened from the inside To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 66).
i
If the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
R you have subscribed to the Tele Aid
service
R the Tele Aid service has been activated
properly
R the necessary mobile phone, power
supply and GPS coverage are available X
Arming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
i If the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.
X Disarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed. Anti-theft systems
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. COMAND introduction
COMAND operating safety
COMAND ( Cockpit Management and Data
System) is an information and operating
center for
vehicle sound and communications
systems. It includes the radio and navigation
system, as well as other optional equipment
(satellite radio, telephone, etc.). G
Warning!
Any alteration of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, CD/DVD
changer, navigation module, telephone and
Voice Control Systems are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/
replaced properly, the function of other
components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an
authorized Mercedes-Benz Center. G
Warning!
In order to avoid distraction which could lead
to an

accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second. COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe
place

before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information. G
Warning!
While the navigation system provides
directional assistance,

the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. Maps do not cover all
areas nor all routes within an area. Availability of functions while the
vehicle is in motion
For safety reasons, certain COMAND
functions are not available while the vehicle
is in motion or they are only available to a
limited extent. You will notice this, for
example, by

the fact that certain menu items
cannot be selected or that the COMAND
display shows a corresponding message. Switching COMAND on or off
X Press shortcut button u in the center
console (Y page 69).
COMAND calls up the last selected menu.
i When you switch off COMAND, you also
switch off the currently playing audio
source. During

a telephone call, you cannot
switch off COMAND. 68
COMAND introduction
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Example: The main function
Video contains the menus DVD-Video, AUX and the function
Video Off. Navi Audio Telephone Video Vehicle
Mode FM/AM Radio Video DVD Multi-function
Contour Seat
Settings/
Lumbar Settings
Map Orientation Sat. Radio AUX Rear Window
Sunshade
POI Symbols On Map Disc Video OFF Easy Entry/Exit
Traffic Symbols on
Map Memory Card Exterior Lighting
Delayed Shut-off
Text Information on
Map Music Register Interior Lighting
Delayed Shut-off
ªTopographical
Map Media Interface Ambient Lighting
ªCity (3D) USB ªAutomatic
Mirror Folding
ªHighway
Information AUX ªLocator
Lighting
ªAudio Fadeout Audio OFF ªAutomatic
Locking
SIRIUS Service ªTrunk
Opening-height
Restriction
Map Version COMAND introduction
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Entering a destination from the list of
last destinations
X Select Navi Q Destination Q From
Last Destinations.
The list of last destinations appears. The
most recent destination is at the top of the
list.
X Select desired destination.
X Starting route calculation: Select Start,
see also ( Y page 107). Entering a destination from the map
i Depending on the factory settings of the
vehicle, it may not be possible to enter a
destination while the vehicle exceeds a
preset speed. As soon as the vehicles
speed drops to below the preset speed, the
function is available again.
Calling up the map X
In the address input menu, select Map
(Y page 94).
You will see the map with a cross hair. The
map is set to the address set in the address
input menu.
or
X Select Navi Q Destination Q Via
Map.
You will see the map with a cross hair. :
Cross hair
; Details of the cross hair position
= Map scale i
Display ; may be the name of a road, for
example, provided the digital map contains
the necessary data.
If no data is available, display ; shows:
R the coordinates if the Geo
Coordinates display is switched on
(Y page 92)
R no display if the Geo Coordinates
display is switched off ( Y page 92)
Moving the map and selecting the
destination X
Moving map: Slide ZVÆ, XVY or aVb.
X Adjusting map scale: Rotate cVd.
Rotating clockwise enlarges the map,
rotating counterclockwise reduces it.
X Selecting a destination: Press W.
If the cross hair is located off the edge of
the digital map, a route cannot be
calculated to this destination and you will
see the message The destination is
located off the map..
X Select OK.
X Move the map and select a destination
again.
If the destination can be attributed, you will
see the address of the destination. If not,
you will see the display Destination
from map.
X Starting route calculation: Select Start,
see also ( Y page 107). Entering a stopover
When route guidance is active, you can enter
a stopover. Stopovers can be predefined
destinations from the following predefined
categories:
R Mercedes-Benz Service Center
R Hospital
R Gas Station
R Parking Lot COMAND navigation system (entering a destination)
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Symbol
: indicates POIs for which additional
information is available.
X Select a POI and press W. Example illustration: Hotel with additional
information available
:
Open late (hours vary by section)
; No credit cards accepted
= Closed on Sundays
? Key aspects
A Ratings
B Cost
All ratings throughout this guide function are
on the Zagat 0 to 30 scale as follows: Ratings
0 - 9 poor to fair
10 - 15 fair to good
16 - 19 good to very good Ratings
20 - 25 very good to
excellent
26 - 30 extraordinary to
perfection
Ratings apply to the key aspects of each
category covered, for example, Dining,
Facility, Room and Service in the Hotel
category. See Ratings and Symbols in each
section.
Cost is covered differently in each category,
as noted in the Ratings and Symbols keys.
Select
Details for a brief description of the
respective POI. Surveyor comments are
shown in quotation marks within reviews.
Calling a POI X
Calling a POI ( Y page 111). COMAND navigation system (route
guidance)
Route guidance
G
Observe Safety notes, see page 83.
COMAND guides you to the destination using
navigation commands in the form of audible
navigation announcements and route
guidance displays.
i The route guidance displays can only be
seen if the display is switched to navigation
mode.
If, for any reason, you do not follow the
navigation commands or if you leave the
calculated route, COMAND automatically
calculates a new route to the destination.
If the map data contains the relevant
information, COMAND tries to avoid roads
that only have limited access, e.g. roads
closed to through-traffic and non-residents. 116
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