service MERCEDES-BENZ CL CLASS 2010 Service Manual

^
Which number do you want to dial:
Home or work?
\ Home.
^ Smith home.
Dialing.
“Dialed calls” The command “Dialed calls” displays the last
called
phone
numbers and to call one of these
phone numbers.
“Received calls” The command “Received calls” displays the
last calls that came in.
Managing announcement services or
voice mail
You can also use the Voice Control System to
manage your voice mail or recorded
announcement services.
X
Press button ? while a phone call is in
progress.
An acoustic

signal confirms that the system
is activated.
X Say the required digits (“Zero” to “Nine”).
or
X Say the required words “Star” and “Pound”.
X Say the final command “Ok”.
The system dials the number entered. Voice Control System address book
Safety notes
G
Warning!
Please devote your attention first and
foremost to the traffic situation you are in.
Before your journey, please familiarize
yourself with the address book functions.
Only use

the Voice Control System when road
and traffic conditions permit you to do so.
Otherwise you could be involved in an accident in which you or others could be
injured.
COMAND address book overview
The address

book lets you store voice names
in address book entries.
You can dial a phone number from the
address book or start route guidance to a
stored address via the Voice Control System.
In addition to the voice names, the Voice
Control System can also recognize all entries
in the name fields of the address book.
Check address book entries for the following:
R Name entries such as first and last name
are in the correct field.
R Do not use abbreviations or short forms,
e.g. acronyms.
R Avoid unnecessary blanks within the name
R Do not use special characters.
You can improve the voice recognition by
adding a voice name to an address book
entry.
Use a voice name
R with names that are difficult to pronounce
R to differentiate names that sound similar
R with names that are pronounced
significantly different from the way they are
spelled
You can store voice names for up to 50
address book entries. Adressbook operation
You can use the Voice Control System to
R store a name
R select a name
R delete a name
R have the system read the address book to
you Voice Control System address book
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“Media Interface”
Use the command “Media Interface” to
switch
to
the media interface in the glove box.
“USB” Use the command “USB” to switch to the USB
interface in the glove box.
Voice Control System command list
This section

contains an overview of the most
important commands for Voice Control
System operation. Which commands are
available for use depends on the equipment
level in your vehicle.
i Some functions can be operated using
several different commands. In the
following list, these commands are
grouped in one cell. When multiple similar,
alternative commands are possible they
are separated by a slash “/”. Choose your
preferred command from those available.
Possible additions to the commands are in
brackets “( )”. Other commands are
possible. Refer to the respective help
function. General commands
R
yes
R right
R ok R
no R
cancel
R stop
R quit
R abort
R terminate
R exit R
pause R
address book R
CD-Player R
CD-Changer R
navigation
R route guidance
R navi
R nav
R destination guidance R
DVD audio R
DVD video R
radio R
sat radio
R satellite radio
R SIRIUS R
HD radio R
telephone (on)
R phone (on) R
video R
vehicle
R service
R system R
correction
R wrong
R incorrect R
help R
help functions
R help devices
R help scope of functions Voice Control System command list
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R
next/nearest/closest Mercedes-Benz
service
R next/nearest/closest workshop
R next/nearest/closest repair shop
R next/nearest/closest MB service
R next/nearest/closest MB service point
R next/nearest/closest MB
service center
R next/nearest/closest Mercedes service
R next/nearest/closest Mercedes service
point
R next/nearest/closest Mercedes service
center
R next/nearest/closest Mercedes-Benz
service point
R next/nearest/closest Mercedes-Benz
service center
R next/nearest/closest service point
R next/nearest/closest service center R
next hospital
R next medical center
R nearest hospital
R nearest medical center
R closest hospital
R closest medical center R
next/nearest/closest parking lot
R next/nearest/closest parking area R
next/nearest/closest restaurant R
current position R
destination area
R near destination Address book commands
R
all address book functions R
address book (on)
R address list (on)
R addresses (on)
R address directory (on) R
list/read out/read aloud/get/play
address book
R list/read out/read aloud/get/play
address list
R list/read out/read aloud/get/play
addresses
R list/read out/read aloud/get/play
address directory R
delete/clear/erase address book
R delete/clear/erase address list
R delete/clear/erase addresses
R delete/clear/erase address directory R
find/open/show/list/select/get/
search (for) name
R find/open/show/list/select/get/
search (for) entry
R find/open/show/list/select/get/
search (for)
R find/open/show/list/select/get/
search (for) page
R find/open/show/list/select/get/
search (for) item R
dial/phone/call name
R dial/phone/call
R search for number
R find number 242
Voice Control System command list
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Driving off
G
Warning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in
drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
CL 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! You have forgotten to release the
electronic parking brake when driving off if
R an acoustic warning sounds
R the message Please Release
Parking Brake appears in the
multifunction display
R the red indicator lamp for the electronic
parking brake F (USA only) or !
(Canada only) in the instrument cluster
flashes
Release the electronic parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty. i
Once the vehicle is in motion, the doors
and the trunk look automatically. The
locking knobs in the doors move down.
The automatic door lock feature can be
deactivated ( Y page 193).
Automatic transmission G
Warning!
It is dangerous to shift the automatic
transmission out

of park position P or neutral
position N if the engine speed is higher than
idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and when your right
foot is firmly on the brake pedal.
! Only shift the automatic transmission into
reverse gear R or park position P when the
vehicle is stopped. Otherwise the
automatic transmission could be damaged.
X Depress the brake pedal.
The gear selector lever can now be used.
X Shift the automatic transmission into drive
position D or reverse gear R.
i Shifting the

automatic transmission out of
park position P is only possible with the
brake pedal depressed.
Without the brake pedal depressed, the
gear selector lever can be moved up or
down. However, the parking pawl remains
engaged, not allowing shifting to occur.
X Wait for the gear selection process to
complete before setting the vehicle in
motion.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electronic parking brake releases
automatically. Driving and parking
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HOLD function
The HOLD function can assist you
R when driving off, especially on steep slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
Upon depressing the accelerator pedal, the
braking effect is canceled and the HOLD
function is deactivated.
Activation conditions You can activate the HOLD function when
R
the vehicle is stationary
R the engine is running
R your seat belt is fastened or the driver’s
door is closed
R the electronic parking brake is released
R the hood is closed
R the automatic transmission is in neutral
position N, drive position D, or reverse gear
R
When the automatic transmission is in
reverse gear R, the trunk lid must be
closed.
R the DISTRONIC PLUS is deactivated
(Y page 312).
Activating HOLD X
Make sure the activation conditions are
met.
X Depress the brake pedal.
X Continue to depress the brake pedal with
increased pedal pressure until the message
HOLD appears in the multifunction display.
The HOLD function is activated. You can
now release the brake pedal. HOLD function activated
i
The brake pedal does not return to the
rest position completely while the HOLD
function is activated.
i If the HOLD function is not activated when
depressing the brake pedal, wait briefly and
repeat the above steps. G
Warning!
The vehicle’s brakes are applied when the
HOLD function is activated. Therefore,
deactivate the HOLD function, for example,
when the vehicle is pulled through an
automatic car wash or being towed.
Deactivating HOLD The HOLD function is switched off when
R
you depress the accelerator pedal with the
automatic transmission in drive position D
or reverse gear R
R you shift the automatic transmission into
park position P
R you depress the brake pedal fully again
until the message HOLD in the multifunction
display disappears
R you engage the electronic parking brake
R you activate the DISTRONIC PLUS
i After a while, the vehicle will be secured
by the electronic parking brake to relieve
the service brake. 316
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X
Closing: Push the glove box lid upwards
until it engages.
You can lock the glove box, e.g. when the
vehicle is in the shop for service.
The glove box can only be locked or unlocked
with the mechanical key. 1
Glove box unlocked
2 Glove box locked
Eyeglasses compartment X
Opening: Press eyeglasses compartment
mark :.
X Closing: Guide eyeglasses compartment
upward until it engages. Front armrest storage compartments X
Opening storage tray: Press button :
and swing armrest to left or right side.
X Opening storage compartment: Press
button ; and swing armrest upward. Rear storage compartments
G
Warning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Rear armrest storage compartment !
Do not sit on or lean your body weight
against the armrest when it is folded down,
as you could otherwise damage it.
! Before storing the armrest in the seat
backrest, close the storage compartment
cover.
X Fold the rear armrest down. Loading and storing
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Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s
Online”
at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 76).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display

after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In order

to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information 354
Useful features
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button
E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 355).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display.
Emergency Call Activated appears in the
COMAND display and the audio system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display. Emergency Call
Activated appears in the COMAND display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i While the emergency call message
Emergency Call Activated is displayed,
operation of the audio system or COMAND
system is not possible.
The climate control system can be
operated using the climate control panel
(Y page 194).
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i
If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually X
Briefly press on cover ; to open.
X Press SOS button : briefly.
The indicator lamp in SOS button : will
flash until the emergency call is concluded. Useful features
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X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center Useful features
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